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CustomersBritney Kilback-Bartell

Britney Kilback-Bartell

cedric.ryan@yahoo.com
Tickets43Responses14
Showing 1 - 43 of 43
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
98259594Loyalty points not postingSolvedNormalBritney Kilback-Bartell—Tommy KuvalisEmail
fragrancebopis
3d 13h○Sent, no reply———May 13, 2026-
31221231Discount code not workingPendingNormalBritney Kilback-Bartell—Kip Schroeder IVChat
gift-cardbopis
-—Skipped———Apr 28, 2026-
13075724Return after 30-day windowSolvedLowBritney Kilback-Bartell—Oscar O'HaraPhone—2d 22h●Responded2/5——Apr 11, 2026-
45468554Insider tier issueSolvedNormalBritney Kilback-Bartell—Vilma GusikowskiEmail
shipping
3h○Sent, no reply———Apr 2, 2026-
03650786Missing samples in orderSolvedHighBritney Kilback-Bartell—Eula McKenzieEmail
returnsfragrance
1d 9h○Sent, no reply———Mar 31, 2026-
75909493Klarna / Afterpay split issueClosedLowBritney Kilback-Bartell—Darryl JacobiEmail
refund
1d 18h●Responded3/5——Mar 12, 2026Mar 17, 2026
31643756Shipping cost questionSolvedHighBritney Kilback-Bartell—Mr. Lonie HudsonEmail—1d○Sent, no reply———Mar 11, 2026-
14401864App login problemSolvedHighBritney Kilback-Bartell—Mr. Eliza Gerhold IVEmail
shippingvip
9h○Sent, no reply———Mar 10, 2026-
01592258Shipping cost questionClosedNormalBritney Kilback-Bartell—Kip Schroeder IVChat
shippinggift-card
2d 2h○Sent, no reply———Feb 6, 2026Feb 9, 2026
16637813Missing items in shipmentSolvedNormalBritney Kilback-Bartell—Darryl JacobiPhone
refundapp
4h○Sent, no reply———Jan 15, 2026-
70007520Discount code not workingSolvedNormalBritney Kilback-Bartell—Kaela FriesenChat—5h○Sent, no reply———Jan 14, 2026-
61738524BOPIS pickup not readySolvedNormalBritney Kilback-Bartell—Julie HodkiewiczChat—3h○Sent, no reply———Jan 9, 2026-
71078688Where is my order?PendingNormalBritney Kilback-Bartell—Faith HilllEmail—-—Skipped———Jan 8, 2026-
82707663Store experience feedbackSolvedHighBritney Kilback-Bartell—Katrina JohnsEmail
shade-matchreturnsbopis
11h●Responded5/5——Jan 1, 2026-
38195038Lost package follow-upClosedNormalBritney Kilback-Bartell—Chaz RennerEmail
vip
20h●Responded5/5——Dec 29, 2025Jan 2, 2026
78563450Wrong shade sentClosedHighBritney Kilback-Bartell—Julie HodkiewiczEmail
fragranceinfluencer
23h⊘Not fired———Dec 10, 2025Dec 18, 2025
43620110Klarna / Afterpay split issuePendingHighBritney Kilback-Bartell—Mr. Skyla TrantowChat
loyaltydamaged
-—Skipped———Dec 10, 2025-
11065378Where is my order?SolvedNormalBritney Kilback-Bartell—Steve O'ConnerChat
shade-match
2h●Responded10/11——Nov 24, 2025-
47199780Refund not receivedClosedNormalBritney Kilback-Bartell—Kip Schroeder IVEmail
loyalty
1h●Responded5/5——Nov 13, 2025Nov 14, 2025
03225688Wholesale order questionClosedLowBritney Kilback-Bartell—Kip Schroeder IVEmail
influencerappshipping
2d 7h○Sent, no reply———Nov 12, 2025Nov 17, 2025
50596167Gift card balance questionClosedNormalBritney Kilback-Bartell—Darryl JacobiEmail
samplesfragranceinfluencer
22h●Responded1/11——Nov 1, 2025Nov 6, 2025
71647979Birthday gift not receivedSolvedNormalBritney Kilback-Bartell—Faith HilllChat
samplesloyalty
23h⊘Not fired———Oct 15, 2025-
47858737Restock alert for backorderSolvedHighBritney Kilback-Bartell—Ignatius CummerataChat
damagedshade-matchinfluencer
6h●Responded5/5——Oct 9, 2025-
92614967App crashes at checkoutSolvedLowBritney Kilback-Bartell—Ignatius CummerataChat—21h●Responded5/5——Sep 18, 2025-
88027248Cancel subscription / Auto-replenishSolvedUrgentBritney Kilback-Bartell—Miss Amber Hintz Sr.Chat
samplesvipapp
3h●Responded4/5——Sep 17, 2025-
60773643App crashes at checkoutSolvedHighBritney Kilback-Bartell—Jacklyn DareEmail
shippingfragrancesamples
14h●Responded5/5——Sep 12, 2025-
66514636BOPIS order cancelled at storeSolvedNormalBritney Kilback-Bartell—Yazmin JastPhone
damagedrefundfragrance
10h●Responded10/11——Sep 12, 2025-
66382304Missing items in shipmentSolvedNormalBritney Kilback-Bartell—Darryl JacobiSocial
refundloyaltysamples
19h⊘Not fired———Sep 5, 2025-
10664819BOPIS pickup not readyClosedLowBritney Kilback-Bartell—Katrina JohnsPhone
influencersamplesrefund
6h●Responded5/5——Aug 27, 2025Sep 3, 2025
62702902Question about product ingredientsPendingNormalBritney Kilback-Bartell—Mr. Lonie HudsonEmail
wholesaleshippinggift-card
-—Skipped———Aug 22, 2025-
10422001Klarna / Afterpay split issueSolvedNormalBritney Kilback-Bartell—Katrina JohnsEmail
fragrance
1d 14h○Sent, no reply———Aug 18, 2025-
93604404Cancel subscription / Auto-replenishSolvedLowBritney Kilback-Bartell—Jacklyn DareEmail
wholesalefragrance
6h○Sent, no reply———Aug 17, 2025-
10274817Lost package follow-upSolvedHighBritney Kilback-Bartell—Mr. Eliza Gerhold IVEmail
loyaltybopis
3d 17h○Sent, no reply———Jul 29, 2025-
18242789Store experience feedbackSolvedUrgentBritney Kilback-Bartell—Kaela FriesenEmail—1h●Responded1/5——Jul 29, 2025-
32651163Refund not receivedClosedNormalBritney Kilback-Bartell—Leonard Waters-HowellEmail
loyaltyreturnsvip
8d 11h○Sent, no reply———Jul 28, 2025Aug 11, 2025
27107189Pro discount enrollmentClosedNormalBritney Kilback-Bartell—Lily RaynorEmail—6h○Sent, no reply———Jul 26, 2025Jul 31, 2025
45537919Where is my order?ClosedNormalBritney Kilback-Bartell—Chaz RennerChat
wholesaleshade-matchrefund
1h⊘Not fired———Jul 4, 2025Jul 9, 2025
07393909Where is my order?ClosedLowBritney Kilback-Bartell—Lily RaynorSocial
gift-cardbopis
8h⊘Not fired———Jun 24, 2025Jun 26, 2025
85907215Cancel subscription / Auto-replenishSolvedLowBritney Kilback-Bartell—Kip Schroeder IVChat—1h○Sent, no reply———Jun 21, 2025-
36483561Restock alert for backorderSolvedNormalBritney Kilback-Bartell—Vilma GusikowskiSocial—1d 22h⊘Not fired———Jun 16, 2025-
15971088Lost package follow-upSolvedNormalBritney Kilback-Bartell—Tommy KuvalisSocial—6d 23h⊘Not fired———Jun 15, 2025-
32928378Lost package follow-upSolvedNormalBritney Kilback-Bartell—Mr. Eliza Gerhold IVChat
returnsloyaltyapp
2h○Sent, no reply———Jun 13, 2025-
58110640Order arrived damagedSolvedNormalBritney Kilback-Bartell—Leonard Waters-HowellChat
loyalty
3h○Sent, no reply———May 29, 2025-
Page 1 of 1

Properties

Customer
Name
Britney Kilback-Bartell
Email
cedric.ryan@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
combination
Loyalty points
—
Lifetime spend
1,515
Last purchase
Mar 9, 2026
Skin tone
fair
Foundation shade
35N
Skin concerns
dryness
Allergies / restrictions
—
Favorite brands
—
YTD spend
—
App installed
No
App last opened
May 10, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
480
Total orders
5
Preferred category
haircare
Tickets
Tickets
43
Last seen
May 13, 2026
Responses
Avg rating
4.71