Kaitlin Weber
mina_stroman71@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 87540758 | Item authenticity concern | Solved | High | Kaitlin Weber | — |  Mr. Skyla Trantow | Phone | — | 4h | ○Sent, no reply | — | — | — | May 16, 2026 | - |
| 47649919 | Wrong shade sent | Solved | Low | Kaitlin Weber | — |  Oscar O'Hara | — | 6d 10h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 56487548 | Insider tier issue | Solved | Normal | Kaitlin Weber | — |  Tommy Kuvalis | returnswholesale | 18h | ●Responded | 3/5 | — | — | May 1, 2026 | - | |
| 73287974 | Refund not received | Solved | Normal | Kaitlin Weber | — |  Kaela Friesen | wholesaleappsamples | 4h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |
| 76254096 | Foundation match help | Pending | Normal | Kaitlin Weber | — |  Lily Raynor | Chat | appbopis | - | —Skipped | — | — | — | Apr 11, 2026 | - |
| 66609764 | Discount code not working | Closed | Normal | Kaitlin Weber | — |  Julie Hodkiewicz | bopiswholesaleshipping | 4h | ○Sent, no reply | — | — | — | Apr 5, 2026 | Apr 7, 2026 | |
| 44203133 | Influencer code not working | Solved | Normal | Kaitlin Weber | — |  Ignatius Cummerata | Chat | — | 14h | ●Responded | 5/5 | — | — | Mar 27, 2026 | - |
| 36028473 | Order arrived damaged | Solved | High | Kaitlin Weber | — |  Darryl Jacobi | Phone | loyaltywholesale | 1h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - |
| 85067322 | Question about product ingredients | Closed | Low | Kaitlin Weber | — |  Dr. Mandy McLaughlin | wholesaleshade-matchfragrance | 1h | ○Sent, no reply | — | — | — | Mar 17, 2026 | Mar 19, 2026 | |
| 96534071 | Pro discount enrollment | Closed | Normal | Kaitlin Weber | — | Darryl Jacobi | bopisloyalty | 6h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 19, 2026 | |
| 46936574 | Cancel subscription / Auto-replenish | Solved | Normal | Kaitlin Weber | — |  Mr. Eliza Gerhold IV | Chat | returnsdamaged | 5h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - |
| 56496151 | Where is my order? | Pending | High | Kaitlin Weber | — |  Mr. Cade Senger | damagedfragrance | - | —Skipped | — | — | — | Feb 26, 2026 | - | |
| 09669405 | Restock alert for backorder | Solved | Normal | Kaitlin Weber | — |  Leonard Waters-Howell | Chat | shippingshade-matchdamaged | 4h | ●Responded | 4/5 | — | — | Feb 17, 2026 | - |
| 02637012 | Pro discount enrollment | Solved | High | Kaitlin Weber | — | Darryl Jacobi | — | 19h | ●Responded | 5/5 | — | — | Jan 20, 2026 | - | |
| 06780935 | Missing samples in order | Pending | Low | Kaitlin Weber | — |  Jacklyn Dare | Chat | shipping | - | —Skipped | — | — | — | Jan 9, 2026 | - |
| 63757015 | Address change after shipping | Solved | Normal | Kaitlin Weber | — | Darryl Jacobi | — | 1d 15h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |
| 72620696 | Discount code not working | Closed | Normal | Kaitlin Weber | — |  Mr. Lonie Hudson | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 3, 2026 |
| 42750283 | Order arrived damaged | Closed | Normal | Kaitlin Weber | — | Jacklyn Dare | Chat | refund | 9h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 6, 2026 |
| 09929713 | Address change after shipping | Solved | Normal | Kaitlin Weber | — |  Amely Pacocha | shippingsamples | 2d 21h | ●Responded | 4/5 | — | — | Dec 10, 2025 | - | |
| 16953010 | Foundation match help | Solved | Normal | Kaitlin Weber | — | Mr. Cade Senger | — | 3h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |
| 96049321 | Return after 30-day window | Solved | Normal | Kaitlin Weber | — |  Garth Dooley | gift-card | 3h | ○Sent, no reply | — | — | — | Nov 30, 2025 | - | |
| 48693410 | Cancel order request | Solved | Normal | Kaitlin Weber | — | Ignatius Cummerata | fragrancerefundshipping | 7h | ⊘Not fired | — | — | — | Nov 26, 2025 | - | |
| 09641990 | Shipping cost question | Open | Low | Kaitlin Weber | — | Mr. Lonie Hudson | Chat | loyaltyshipping | - | —Skipped | — | — | — | Nov 22, 2025 | - |
| 35852448 | Klarna / Afterpay split issue | Solved | Normal | Kaitlin Weber | — | Kaela Friesen | Chat | gift-cardsamplesshade-match | 3h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 84817245 | Klarna / Afterpay split issue | Open | Normal | Kaitlin Weber | — | Garth Dooley | Chat | loyalty | - | —Skipped | — | — | — | Nov 16, 2025 | - |
| 96060662 | Foundation match help | Solved | Low | Kaitlin Weber | — | Darryl Jacobi | shade-matchbopis | 3h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |
| 08377546 | Cancel subscription / Auto-replenish | Solved | Urgent | Kaitlin Weber | — | Garth Dooley | shippinggift-cardreturns | 17h | ⊘Not fired | — | — | — | Nov 10, 2025 | - | |
| 52499836 | Store experience feedback | Solved | Urgent | Kaitlin Weber | — | Lily Raynor | influencerapployalty | 12h | ●Responded | 1/5 | — | — | Nov 7, 2025 | - | |
| 34896643 | Missing samples in order | Pending | High | Kaitlin Weber | — |  Katrina Johns | loyalty | - | —Skipped | — | — | — | Nov 5, 2025 | - | |
| 34183300 | Pro discount enrollment | Solved | Normal | Kaitlin Weber | — | Mr. Lonie Hudson | vip | 6h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 66063195 | Order arrived damaged | Pending | Low | Kaitlin Weber | — | Mr. Skyla Trantow | shade-matchsamples | - | —Skipped | — | — | — | Oct 1, 2025 | - | |
| 30958653 | Refund not received | Solved | High | Kaitlin Weber | — | Lily Raynor | shipping | 12h | ●Responded | 5/5 | — | — | Sep 30, 2025 | - | |
| 07843344 | Where is my order? | Solved | Normal | Kaitlin Weber | — |  Steve O'Conner | Chat | — | 2d 2h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 60933558 | Missing samples in order | Closed | Low | Kaitlin Weber | — |  Yazmin Jast | damaged | 1h | ●Responded | 4/5 | — | — | Sep 7, 2025 | Sep 9, 2025 | |
| 85114315 | Return after 30-day window | Solved | Normal | Kaitlin Weber | — |  Eula McKenzie | shippingshade-matchbopis | 18h | ●Responded | 1/5 | — | — | Aug 26, 2025 | - | |
| 54278672 | BOPIS pickup not ready | Closed | High | Kaitlin Weber | — | Amely Pacocha | fragrance | 1h | ●Responded | 5/5 | — | — | Aug 4, 2025 | Aug 9, 2025 | |
| 18763352 | Address change after shipping | Closed | Low | Kaitlin Weber | — |  Kip Schroeder IV | refundvip | 2d 2h | ●Responded | 4/5 | — | — | Aug 4, 2025 | Aug 7, 2025 | |
| 51024892 | Wrong shade sent | Solved | High | Kaitlin Weber | — |  Chaz Renner | — | 3h | ●Responded | 5/5 | — | — | Jul 29, 2025 | - | |
| 23152289 | Cancel subscription / Auto-replenish | Open | Normal | Kaitlin Weber | — |  Vilma Gusikowski | Chat | app | - | —Skipped | — | — | — | Jul 25, 2025 | - |
| 63150734 | Cancel subscription / Auto-replenish | Closed | Urgent | Kaitlin Weber | — |  Faith Hilll | — | 5h | ●Responded | 5/5 | — | — | Jul 3, 2025 | Jul 7, 2025 | |
| 24491621 | Shipping cost question | Solved | Low | Kaitlin Weber | — | Leonard Waters-Howell | Phone | — | 12h | ●Responded | 5/5 | — | — | Jun 16, 2025 | - |
| 80804170 | Wholesale order question | Solved | Normal | Kaitlin Weber | — | Yazmin Jast | Chat | damagedloyalty | 9h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - |
| 29238118 | BOPIS order cancelled at store | Closed | High | Kaitlin Weber | — | Amely Pacocha | gift-card | 6h | ○Sent, no reply | — | — | — | May 27, 2025 | May 30, 2025 |