Electa Friesen
bob49@yahoo.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 67055688 | Cancel order request | Pending | Normal | Electa Friesen | — |  Tommy Kuvalis | shade-matchbopis | - | —Skipped | — | — | — | Apr 24, 2026 | - | |
| 93493906 | Shipping cost question | Solved | Low | Electa Friesen | — |  Kaela Friesen | returns | 15h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - | |
| 14594586 | BOPIS order cancelled at store | Closed | Normal | Electa Friesen | — | Kaela Friesen | appshipping | 11h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 31, 2026 | |
| 99905034 | App login problem | Pending | Normal | Electa Friesen | — |  Ignatius Cummerata | wholesale | - | —Skipped | — | — | — | Mar 19, 2026 | - | |
| 78380960 | Restock alert for backorder | Solved | High | Electa Friesen | — |  Mr. Lonie Hudson | influencer | 19h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 56947715 | Cancel order request | Closed | Normal | Electa Friesen | — |  Faith Hilll | shippingrefundgift-card | 3h | ●Responded | 5/5 | — | — | Feb 14, 2026 | Feb 18, 2026 | |
| 72249782 | Loyalty points not posting | Solved | High | Electa Friesen | — |  Miss Amber Hintz Sr. | shade-matchrefundfragrance | 19h | ⊘Not fired | — | — | — | Feb 6, 2026 | - | |
| 34881459 | Influencer code not working | Solved | Normal | Electa Friesen | — | Faith Hilll | Chat | refundfragrance | 5h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - |
| 53754384 | Question about product ingredients | Solved | High | Electa Friesen | — |  Chaz Renner | Chat | — | 3h | ●Responded | 5/5 | — | — | Jan 23, 2026 | - |
| 53768037 | Store experience feedback | Solved | Normal | Electa Friesen | — |  Lily Raynor | damagedreturnsinfluencer | 1h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |
| 24722845 | Wrong shade sent | Solved | Normal | Electa Friesen | — |  Steve O'Conner | Chat | refundreturnsvip | 2h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - |
| 37406840 | Item authenticity concern | Closed | Normal | Electa Friesen | — |  Mr. Skyla Trantow | — | 2d 21h | ●Responded | 4/5 | — | — | Jan 12, 2026 | Jan 22, 2026 | |
| 46865268 | Where is my order? | Closed | Normal | Electa Friesen | — | Mr. Lonie Hudson | shade-matchgift-cardreturns | 18h | ●Responded | 5/5 | — | — | Jan 7, 2026 | Jan 12, 2026 | |
| 62297387 | Insider tier issue | Solved | Normal | Electa Friesen | — |  Katrina Johns | Chat | — | 3h | ⊘Not fired | — | — | — | Jan 2, 2026 | - |
| 93484950 | Loyalty points not posting | Solved | Normal | Electa Friesen | — |  Eula McKenzie | refundbopisdamaged | 3h | ●Responded | 4/5 | — | — | Dec 23, 2025 | - | |
| 14827460 | Foundation match help | Closed | Low | Electa Friesen | — | Steve O'Conner | — | 10h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 10, 2025 | |
| 10851459 | Loyalty points not posting | Pending | Low | Electa Friesen | — |  Mr. Cade Senger | Phone | — | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 68288580 | Cancel order request | Solved | Normal | Electa Friesen | — |  Yazmin Jast | refundwholesalefragrance | 18h | ●Responded | 10/11 | — | — | Dec 3, 2025 | - | |
| 96842053 | Store experience feedback | Pending | Normal | Electa Friesen | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | Nov 29, 2025 | - | |
| 25180220 | Cancel order request | Closed | Normal | Electa Friesen | — |  Darryl Jacobi | Chat | samplesloyalty | 2h | ⊘Not fired | — | — | — | Nov 19, 2025 | Nov 23, 2025 |
| 73081895 | Discount code not working | Solved | Low | Electa Friesen | — | Steve O'Conner | Chat | returnsdamagedshipping | 17h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - |
| 44981762 | Missing samples in order | Solved | Normal | Electa Friesen | — |  Amely Pacocha | — | 12h | ●Responded | 5/5 | — | — | Nov 13, 2025 | - | |
| 97180063 | Insider tier issue | Closed | Normal | Electa Friesen | — | Amely Pacocha | — | 5h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 19, 2025 | |
| 30993251 | Missing samples in order | Closed | Normal | Electa Friesen | — | Julie Hodkiewicz | viprefund | 5d 19h | ●Responded | 7/11 | — | — | Nov 12, 2025 | Nov 25, 2025 | |
| 05730926 | Allergic reaction concern | Pending | Normal | Electa Friesen | — |  Leonard Waters-Howell | gift-card | - | —Skipped | — | — | — | Nov 12, 2025 | - | |
| 54798466 | Loyalty points not posting | Closed | Normal | Electa Friesen | — | Chaz Renner | gift-card | 6h | ●Responded | 5/5 | — | — | Nov 3, 2025 | Nov 6, 2025 | |
| 31255048 | Question about product ingredients | Solved | Normal | Electa Friesen | — | Eula McKenzie | Chat | returnsshade-match | 13h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 48112040 | Where is my order? | Solved | Urgent | Electa Friesen | — | Mr. Cade Senger | Chat | samplesdamaged | 1d | ○Sent, no reply | — | — | — | Oct 8, 2025 | - |
| 41313054 | Influencer code not working | Solved | Normal | Electa Friesen | — | Mr. Skyla Trantow | wholesaleinfluencershipping | 16h | ⊘Not fired | — | — | — | Sep 29, 2025 | - | |
| 77894658 | BOPIS order cancelled at store | Closed | Urgent | Electa Friesen | — | Eula McKenzie | appwholesaleshade-match | 5d 6h | ●Responded | 3/5 | — | — | Sep 26, 2025 | Oct 8, 2025 | |
| 50366587 | Address change after shipping | Solved | Normal | Electa Friesen | — |  Mr. Eliza Gerhold IV | Social | gift-cardshade-matchfragrance | 7h | ⊘Not fired | — | — | — | Sep 19, 2025 | - |
| 78431037 | Price match request | Open | Low | Electa Friesen | — | Julie Hodkiewicz | bopisreturns | - | —Skipped | — | — | — | Sep 13, 2025 | - | |
| 84444394 | Refund not received | Closed | Low | Electa Friesen | — | Eula McKenzie | damagedwholesalereturns | 2d 14h | ●Responded | 3/5 | — | — | Sep 12, 2025 | Sep 17, 2025 | |
| 91425137 | Refund not received | Solved | Low | Electa Friesen | — | Tommy Kuvalis | Social | wholesaleshade-match | 1d 10h | ⊘Not fired | — | — | — | Aug 15, 2025 | - |
| 39693201 | Order arrived damaged | Solved | Normal | Electa Friesen | — |  Jacklyn Dare | samplesrefundfragrance | 6h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 69788088 | App login problem | Closed | Normal | Electa Friesen | — |  Vilma Gusikowski | Chat | — | 22h | ●Responded | 3/5 | — | — | Jul 25, 2025 | Jul 31, 2025 |
| 36598838 | Order arrived damaged | Solved | Normal | Electa Friesen | — | Mr. Cade Senger | Chat | vip | 1h | ●Responded | 5/5 | — | — | Jul 22, 2025 | - |
| 64906925 | Missing samples in order | Solved | Normal | Electa Friesen | — | Katrina Johns | samplesvip | 4h | ●Responded | 10/11 | — | — | Jul 3, 2025 | - | |
| 02286072 | Item authenticity concern | Solved | Normal | Electa Friesen | — |  Kip Schroeder IV | Social | damagedshippingsamples | 11h | ⊘Not fired | — | — | — | Jul 3, 2025 | - |
| 89360303 | Refund not received | Closed | Normal | Electa Friesen | — |  Garth Dooley | Social | — | 3h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 19, 2025 |
| 12260588 | Loyalty points not posting | Closed | High | Electa Friesen | — | Kaela Friesen | — | 20h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 17, 2025 | |
| 70213125 | Missing samples in order | Closed | Low | Electa Friesen | — | Jacklyn Dare | Chat | influencerrefundwholesale | 2d 13h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 13, 2025 |
| 58368929 | BOPIS pickup not ready | Pending | Normal | Electa Friesen | — |  Oscar O'Hara | loyalty | - | —Skipped | — | — | — | May 30, 2025 | - | |
| 52651276 | BOPIS pickup not ready | Solved | High | Electa Friesen | — | Julie Hodkiewicz | Chat | appshade-matchfragrance | 2d 11h | ●Responded | 4/5 | — | — | May 30, 2025 | - |