Lorena Cremin Jr.
dianna.connelly19@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 41639645 | Klarna / Afterpay split issue | Solved | High | Lorena Cremin Jr. | — |  Eula McKenzie | damagedapprefund | 2h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 57007951 | Address change after shipping | Solved | Normal | Lorena Cremin Jr. | — |  Miss Amber Hintz Sr. | loyaltyfragrance | 3d 21h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |
| 56071596 | Refund not received | Solved | High | Lorena Cremin Jr. | — | Eula McKenzie | — | 7h | ●Responded | 4/5 | — | — | May 8, 2026 | - | |
| 27266486 | Cancel subscription / Auto-replenish | Solved | Normal | Lorena Cremin Jr. | — |  Steve O'Conner | Phone | — | 12h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - |
| 04292888 | Address change after shipping | Closed | Normal | Lorena Cremin Jr. | — |  Kaela Friesen | influencer | 5h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 13, 2026 | |
| 23908110 | Restock alert for backorder | Solved | Low | Lorena Cremin Jr. | — |  Amely Pacocha | returns | 1d | ●Responded | 5/5 | — | — | Mar 29, 2026 | - | |
| 31189626 | Insider tier issue | Solved | Normal | Lorena Cremin Jr. | — |  Leonard Waters-Howell | — | 2d 12h | ●Responded | 4/5 | — | — | Mar 27, 2026 | - | |
| 19044505 | Missing items in shipment | Closed | Normal | Lorena Cremin Jr. | — |  Chaz Renner | Chat | — | 6h | ●Responded | 5/5 | — | — | Mar 27, 2026 | Apr 2, 2026 |
| 93376514 | Address change after shipping | Solved | Low | Lorena Cremin Jr. | — |  Oscar O'Hara | shade-matchsamplesrefund | 7h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 80938704 | Order arrived damaged | Solved | Low | Lorena Cremin Jr. | — |  Faith Hilll | Chat | — | 17h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - |
| 75512084 | Address change after shipping | Open | Low | Lorena Cremin Jr. | — | Steve O'Conner | Chat | appshipping | - | —Skipped | — | — | — | Feb 16, 2026 | - |
| 02427481 | Klarna / Afterpay split issue | Solved | High | Lorena Cremin Jr. | — |  Yazmin Jast | fragranceappvip | 6h | ●Responded | 5/5 | — | — | Feb 16, 2026 | - | |
| 67442005 | Insider tier issue | Solved | Urgent | Lorena Cremin Jr. | — | Oscar O'Hara | Chat | vipapp | 4h | ⊘Not fired | — | — | — | Feb 14, 2026 | - |
| 37455239 | Lost package follow-up | Closed | Normal | Lorena Cremin Jr. | — | Chaz Renner | Phone | app | 10h | ○Sent, no reply | — | — | — | Feb 7, 2026 | Feb 10, 2026 |
| 79018878 | Allergic reaction concern | Solved | High | Lorena Cremin Jr. | — |  Mr. Eliza Gerhold IV | — | 3h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 75145871 | BOPIS pickup not ready | Closed | Normal | Lorena Cremin Jr. | — | Miss Amber Hintz Sr. | Social | — | 4h | ⊘Not fired | — | — | — | Jan 21, 2026 | Jan 28, 2026 |
| 80497281 | Insider tier issue | Solved | Normal | Lorena Cremin Jr. | — | Amely Pacocha | bopis | 3d 16h | ●Responded | 3/5 | — | — | Jan 16, 2026 | - | |
| 48515248 | BOPIS order cancelled at store | Solved | Low | Lorena Cremin Jr. | — |  Garth Dooley | fragranceloyaltyvip | 9h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 48744148 | Loyalty points not posting | Solved | Normal | Lorena Cremin Jr. | — | Amely Pacocha | fragrance | 19h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | |
| 28558104 | Birthday gift not received | Solved | High | Lorena Cremin Jr. | — |  Lily Raynor | — | 2h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |
| 82413783 | Order arrived damaged | Solved | Low | Lorena Cremin Jr. | — |  Katrina Johns | wholesale | 2d 13h | ●Responded | 3/5 | — | — | Dec 30, 2025 | - | |
| 17166647 | Gift card balance question | Solved | Normal | Lorena Cremin Jr. | — | Garth Dooley | influencerbopissamples | 16h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 94959182 | Lost package follow-up | Solved | Normal | Lorena Cremin Jr. | — |  Jacklyn Dare | samples | 13h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 02928370 | Cancel subscription / Auto-replenish | Solved | Normal | Lorena Cremin Jr. | — |  Mr. Cade Senger | refundsamples | 2h | ○Sent, no reply | — | — | — | Dec 7, 2025 | - | |
| 43762814 | Birthday gift not received | Solved | Normal | Lorena Cremin Jr. | — |  Dr. Mandy McLaughlin | refund | 5h | ●Responded | 5/5 | — | — | Dec 2, 2025 | - | |
| 83025873 | Return after 30-day window | Solved | Normal | Lorena Cremin Jr. | — |  Mr. Lonie Hudson | samplesdamaged | 1h | ⊘Not fired | — | — | — | Nov 24, 2025 | - | |
| 08422067 | App login problem | Closed | Normal | Lorena Cremin Jr. | — | Garth Dooley | Chat | — | 21h | ⊘Not fired | — | — | — | Nov 24, 2025 | Nov 29, 2025 |
| 32951275 | Missing items in shipment | Open | Low | Lorena Cremin Jr. | — | Eula McKenzie | Chat | returns | - | —Skipped | — | — | — | Nov 12, 2025 | - |
| 88644023 | Cancel subscription / Auto-replenish | Solved | Normal | Lorena Cremin Jr. | — | Mr. Cade Senger | Chat | — | 4h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - |
| 11510569 | Lost package follow-up | Closed | Normal | Lorena Cremin Jr. | — |  Ignatius Cummerata | loyaltyinfluencer | 1h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 17, 2025 | |
| 40007986 | Lost package follow-up | Solved | Normal | Lorena Cremin Jr. | — | Ignatius Cummerata | gift-cardloyaltyshade-match | 3h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 79244816 | Where is my order? | Closed | Normal | Lorena Cremin Jr. | — |  Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 8, 2025 | |
| 02202616 | Influencer code not working | Solved | Normal | Lorena Cremin Jr. | — |  Darryl Jacobi | Chat | — | 7h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - |
| 48950643 | Return after 30-day window | Solved | High | Lorena Cremin Jr. | — | Katrina Johns | wholesale | 1h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 71720935 | Store experience feedback | Closed | Normal | Lorena Cremin Jr. | — | Darryl Jacobi | influencer | 1h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 7, 2025 | |
| 54140869 | Wholesale order question | Solved | High | Lorena Cremin Jr. | — | Steve O'Conner | Chat | influencerrefundbopis | 6h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 75316657 | Where is my order? | Solved | Normal | Lorena Cremin Jr. | — | Dr. Mandy McLaughlin | shippingshade-match | 8h | ●Responded | 3/5 | — | — | Aug 29, 2025 | - | |
| 80190900 | Gift card balance question | Closed | Low | Lorena Cremin Jr. | — | Katrina Johns | wholesaleshade-match | 1d 4h | ●Responded | 3/5 | — | — | Aug 28, 2025 | Sep 1, 2025 | |
| 81046635 | Price match request | Solved | Normal | Lorena Cremin Jr. | — | Kip Schroeder IV | wholesalereturns | 12h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |
| 82929623 | Allergic reaction concern | Closed | Normal | Lorena Cremin Jr. | — | Steve O'Conner | — | 17h | ●Responded | 5/5 | — | — | Aug 20, 2025 | Aug 28, 2025 | |
| 76003794 | Lost package follow-up | Solved | Normal | Lorena Cremin Jr. | — | Yazmin Jast | Chat | gift-card | 2d 4h | ●Responded | 9/11 | — | — | Aug 5, 2025 | - |
| 00752379 | App login problem | Solved | Urgent | Lorena Cremin Jr. | — | Chaz Renner | Social | bopisgift-cardvip | 2d 11h | ⊘Not fired | — | — | — | Jul 31, 2025 | - |
| 24741863 | Restock alert for backorder | Solved | Normal | Lorena Cremin Jr. | — | Eula McKenzie | Phone | wholesaledamaged | 14h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - |
| 96545251 | Wrong shade sent | Closed | Normal | Lorena Cremin Jr. | — | Mr. Cade Senger | returnsfragranceshipping | 1d 8h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 30, 2025 | |
| 46943522 | Shipping cost question | Solved | High | Lorena Cremin Jr. | — | Kip Schroeder IV | shippingreturnsgift-card | 1h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 22684582 | Price match request | Closed | High | Lorena Cremin Jr. | — | Steve O'Conner | Social | returns | 9h | ⊘Not fired | — | — | — | Jul 21, 2025 | Jul 24, 2025 |
| 75597194 | Missing items in shipment | Solved | Urgent | Lorena Cremin Jr. | — |  Julie Hodkiewicz | Phone | wholesalebopis | 4h | ●Responded | 4/5 | — | — | Jul 18, 2025 | - |
| 55040559 | Refund not received | Solved | Urgent | Lorena Cremin Jr. | — | Yazmin Jast | Chat | bopisreturns | 9d 1h | ●Responded | 1/5 | — | — | Jul 18, 2025 | - |
| 16499570 | BOPIS order cancelled at store | Closed | Normal | Lorena Cremin Jr. | — |  Vilma Gusikowski | fragranceinfluencer | 2d 7h | ●Responded | 3/5 | — | — | Jul 17, 2025 | Jul 26, 2025 | |
| 83177800 | Cancel subscription / Auto-replenish | Closed | High | Lorena Cremin Jr. | — | Eula McKenzie | fragrance | 10h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 6, 2025 |