Maya Bernhard
shirley64@hotmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 45395978 | Pro discount enrollment | Solved | Normal | Maya Bernhard | — |  Oscar O'Hara | returnssamplesdamaged | 8h | ⊘Not fired | — | — | — | May 11, 2026 | - | |
| 72833048 | Restock alert for backorder | Solved | Normal | Maya Bernhard | — |  Mr. Eliza Gerhold IV | samples | 2h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 22532087 | Missing items in shipment | Solved | Normal | Maya Bernhard | — | Mr. Eliza Gerhold IV | Chat | wholesalerefund | 2d 20h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - |
| 05298993 | Influencer code not working | Pending | Low | Maya Bernhard | — |  Lily Raynor | Chat | vipshippinginfluencer | - | —Skipped | — | — | — | Apr 27, 2026 | - |
| 85934983 | Missing items in shipment | Solved | Low | Maya Bernhard | — |  Mr. Skyla Trantow | Phone | returnsdamaged | 18h | ⊘Not fired | — | — | — | Apr 16, 2026 | - |
| 63374960 | Order arrived damaged | Solved | Normal | Maya Bernhard | — |  Eula McKenzie | fragrancewholesaleinfluencer | 6h | ⊘Not fired | — | — | — | Apr 10, 2026 | - | |
| 75650279 | Shipping cost question | Solved | Normal | Maya Bernhard | — |  Kip Schroeder IV | Chat | damaged | 3h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - |
| 64346956 | Wholesale order question | Solved | High | Maya Bernhard | — |  Mr. Cade Senger | appfragranceinfluencer | 8d 12h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |
| 88377239 | Missing items in shipment | Solved | Normal | Maya Bernhard | — | Lily Raynor | Chat | damagedbopiswholesale | 2d 8h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - |
| 97378480 | Return after 30-day window | Closed | Low | Maya Bernhard | — | Kip Schroeder IV | damagedgift-card | 6h | ○Sent, no reply | — | — | — | Mar 21, 2026 | Mar 27, 2026 | |
| 41871430 | Allergic reaction concern | Solved | Normal | Maya Bernhard | — |  Leonard Waters-Howell | Social | gift-card | 5h | ⊘Not fired | — | — | — | Mar 17, 2026 | - |
| 04061206 | Store experience feedback | Solved | Low | Maya Bernhard | — | Lily Raynor | Chat | loyaltyshippingsamples | 14h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 36301333 | Loyalty points not posting | Closed | Low | Maya Bernhard | — | Kip Schroeder IV | Chat | loyaltyshade-match | 10h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 15, 2026 |
| 00936279 | Where is my order? | Solved | Normal | Maya Bernhard | — |  Kaela Friesen | Chat | bopis | 19h | ●Responded | 10/11 | — | — | Mar 8, 2026 | - |
| 46044177 | Allergic reaction concern | Solved | Normal | Maya Bernhard | — | Oscar O'Hara | Chat | refundshipping | 7h | ●Responded | 5/5 | — | — | Feb 27, 2026 | - |
| 75962626 | Return after 30-day window | Solved | High | Maya Bernhard | — | Lily Raynor | refundfragrancebopis | 1d | ●Responded | 9/11 | — | — | Feb 21, 2026 | - | |
| 19365638 | Cancel subscription / Auto-replenish | Pending | Normal | Maya Bernhard | — |  Julie Hodkiewicz | Chat | app | - | —Skipped | — | — | — | Feb 18, 2026 | - |
| 70293348 | Discount code not working | Solved | Normal | Maya Bernhard | — | Mr. Eliza Gerhold IV | Chat | fragrancebopisapp | 15h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 52949489 | Store experience feedback | Closed | Urgent | Maya Bernhard | — |  Garth Dooley | refundsamples | 1d 12h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 29, 2026 | |
| 58857589 | Address change after shipping | Solved | Low | Maya Bernhard | — |  Katrina Johns | Social | wholesale | 6h | ⊘Not fired | — | — | — | Jan 19, 2026 | - |
| 07578712 | Wrong shade sent | Closed | Normal | Maya Bernhard | — |  Ignatius Cummerata | Chat | wholesaleloyalty | 16h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 14, 2026 |
| 47361553 | App crashes at checkout | Pending | Normal | Maya Bernhard | — | Katrina Johns | damagedwholesalesamples | - | —Skipped | — | — | — | Jan 1, 2026 | - | |
| 42765665 | Klarna / Afterpay split issue | Open | High | Maya Bernhard | — |  Chaz Renner | bopis | - | —Skipped | — | — | — | Dec 19, 2025 | - | |
| 39121591 | Allergic reaction concern | Pending | Normal | Maya Bernhard | — |  Yazmin Jast | refundwholesalesamples | - | —Skipped | — | — | — | Dec 13, 2025 | - | |
| 85319224 | Gift card balance question | Closed | Normal | Maya Bernhard | — |  Mr. Lonie Hudson | wholesalereturnsshipping | 1h | ●Responded | 5/5 | — | — | Dec 4, 2025 | Dec 7, 2025 | |
| 17472731 | Insider tier issue | Closed | Low | Maya Bernhard | — | Mr. Cade Senger | Chat | fragrancegift-card | 12h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 28, 2025 |
| 00776087 | Question about product ingredients | Closed | Normal | Maya Bernhard | — |  Steve O'Conner | — | 8h | ⊘Not fired | — | — | — | Nov 6, 2025 | Nov 8, 2025 | |
| 51088260 | Klarna / Afterpay split issue | Solved | Low | Maya Bernhard | — | Lily Raynor | Chat | — | 6h | ●Responded | 4/5 | — | — | Nov 5, 2025 | - |
| 95338444 | Gift card balance question | Solved | Low | Maya Bernhard | — | Mr. Eliza Gerhold IV | shade-matchbopis | 14h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 94479939 | Gift card balance question | Open | Normal | Maya Bernhard | — | Mr. Lonie Hudson | fragranceloyalty | - | —Skipped | — | — | — | Oct 9, 2025 | - | |
| 17499296 | App login problem | Solved | High | Maya Bernhard | — |  Jacklyn Dare | — | 22h | ●Responded | 4/5 | — | — | Sep 23, 2025 | - | |
| 70979594 | Lost package follow-up | Solved | Normal | Maya Bernhard | — | Lily Raynor | Chat | — | 8d 19h | ⊘Not fired | — | — | — | Sep 11, 2025 | - |
| 16310069 | Allergic reaction concern | Closed | Normal | Maya Bernhard | — |  Darryl Jacobi | gift-card | 6h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 8, 2025 | |
| 10749665 | Store experience feedback | Closed | Normal | Maya Bernhard | — | Steve O'Conner | Chat | — | 21h | ●Responded | 5/5 | — | — | Aug 27, 2025 | Sep 4, 2025 |
| 52443462 | Cancel order request | Pending | Normal | Maya Bernhard | — |  Vilma Gusikowski | refundinfluencer | - | —Skipped | — | — | — | Aug 21, 2025 | - | |
| 91150987 | Lost package follow-up | Solved | Normal | Maya Bernhard | — |  Dr. Mandy McLaughlin | Phone | vipbopisfragrance | 22h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - |
| 38479621 | Shipping cost question | Solved | Low | Maya Bernhard | — |  Miss Amber Hintz Sr. | shade-matchsamplesbopis | 2d 1h | ⊘Not fired | — | — | — | Jul 31, 2025 | - | |
| 39445070 | Address change after shipping | Solved | Low | Maya Bernhard | — | Ignatius Cummerata | vipshade-match | 6h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 74138848 | Shipping cost question | Solved | Normal | Maya Bernhard | — | Mr. Lonie Hudson | shade-matchapp | 5h | ●Responded | 5/5 | — | — | Jul 10, 2025 | - | |
| 31240362 | Allergic reaction concern | Solved | Low | Maya Bernhard | — | Kip Schroeder IV | Chat | shippingappreturns | 1d 14h | ●Responded | 4/11 | — | — | Jul 4, 2025 | - |
| 32541199 | Missing samples in order | Solved | Low | Maya Bernhard | — | Eula McKenzie | Chat | app | 6h | ●Responded | 1/5 | — | — | Jun 20, 2025 | - |
| 30578034 | Missing items in shipment | Open | High | Maya Bernhard | — | Garth Dooley | Chat | appshippingshade-match | - | —Skipped | — | — | — | Jun 7, 2025 | - |
| 33593163 | Restock alert for backorder | Solved | High | Maya Bernhard | — | Miss Amber Hintz Sr. | shippingreturnsapp | 2h | ⊘Not fired | — | — | — | Jun 2, 2025 | - | |
| 80001787 | Allergic reaction concern | Solved | Low | Maya Bernhard | — | Yazmin Jast | influencerfragranceshipping | 17h | ○Sent, no reply | — | — | — | May 31, 2025 | - |