Jake Connelly
bessie16@yahoo.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 50411850 | Restock alert for backorder | Pending | Normal | Jake Connelly | — |  Ignatius Cummerata | damagedreturns | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 10615002 | App crashes at checkout | Closed | Normal | Jake Connelly | — |  Mr. Cade Senger | Chat | bopisinfluencer | 14h | ○Sent, no reply | — | — | — | May 16, 2026 | May 24, 2026 |
| 23606787 | Missing samples in order | Closed | Normal | Jake Connelly | — |  Yazmin Jast | Phone | influencerapp | 10h | ○Sent, no reply | — | — | — | May 5, 2026 | May 10, 2026 |
| 00898957 | Wrong shade sent | Closed | Normal | Jake Connelly | — |  Katrina Johns | shade-matchgift-cardreturns | 1d | ●Responded | 4/11 | — | — | May 4, 2026 | May 10, 2026 | |
| 60527585 | Where is my order? | Open | Low | Jake Connelly | — |  Darryl Jacobi | Chat | — | - | —Skipped | — | — | — | Apr 29, 2026 | - |
| 27897989 | Cancel order request | Closed | High | Jake Connelly | — |  Lily Raynor | Chat | bopisinfluencerapp | 1h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 30, 2026 |
| 15089796 | Foundation match help | Closed | Urgent | Jake Connelly | — |  Vilma Gusikowski | bopis | 1d | ⊘Not fired | — | — | — | Apr 20, 2026 | Apr 22, 2026 | |
| 19289015 | Foundation match help | Pending | Normal | Jake Connelly | — |  Leonard Waters-Howell | Chat | bopisapployalty | - | —Skipped | — | — | — | Apr 14, 2026 | - |
| 62499164 | Where is my order? | Closed | High | Jake Connelly | — | Leonard Waters-Howell | Phone | fragrancerefundvip | 1h | ⊘Not fired | — | — | — | Apr 7, 2026 | Apr 12, 2026 |
| 62280479 | Cancel subscription / Auto-replenish | Solved | Low | Jake Connelly | — |  Eula McKenzie | Chat | — | 4h | ●Responded | 5/5 | — | — | Mar 30, 2026 | - |
| 32360676 | Lost package follow-up | Closed | Normal | Jake Connelly | — |  Kip Schroeder IV | returnsbopis | 1h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 22, 2026 | |
| 70985629 | Where is my order? | Solved | Normal | Jake Connelly | — |  Mr. Skyla Trantow | Chat | influencer | 2h | ●Responded | 5/5 | — | — | Mar 18, 2026 | - |
| 10179953 | Question about product ingredients | Solved | Normal | Jake Connelly | — |  Mr. Eliza Gerhold IV | Phone | fragrance | 18h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - |
| 39966688 | Lost package follow-up | Pending | Normal | Jake Connelly | — |  Tommy Kuvalis | Chat | returns | - | —Skipped | — | — | — | Mar 15, 2026 | - |
| 30912442 | Missing samples in order | Open | Low | Jake Connelly | — | Ignatius Cummerata | — | - | —Skipped | — | — | — | Mar 7, 2026 | - | |
| 57190623 | Insider tier issue | Solved | Low | Jake Connelly | — |  Julie Hodkiewicz | Phone | — | 14h | ●Responded | 5/5 | — | — | Feb 27, 2026 | - |
| 59456411 | Cancel order request | Closed | High | Jake Connelly | — | Julie Hodkiewicz | refundsamplesbopis | 4h | ●Responded | 1/5 | — | — | Feb 24, 2026 | Feb 25, 2026 | |
| 86840278 | Cancel subscription / Auto-replenish | Closed | Normal | Jake Connelly | — | Darryl Jacobi | bopisinfluencer | 4h | ●Responded | 4/5 | — | — | Feb 19, 2026 | Feb 23, 2026 | |
| 81849783 | Return after 30-day window | Pending | Normal | Jake Connelly | — |  Jacklyn Dare | shippingwholesalesamples | - | —Skipped | — | — | — | Feb 16, 2026 | - | |
| 87504885 | Price match request | Solved | Normal | Jake Connelly | — | Vilma Gusikowski | shippingdamaged | 9h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |
| 61308568 | Where is my order? | Solved | Normal | Jake Connelly | — |  Chaz Renner | returnsfragrance | 1d 4h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |
| 58207415 | Loyalty points not posting | Pending | Low | Jake Connelly | — |  Kaela Friesen | — | - | —Skipped | — | — | — | Feb 7, 2026 | - | |
| 32745439 | Refund not received | Solved | Low | Jake Connelly | — |  Miss Amber Hintz Sr. | damaged | 16h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 85040729 | Pro discount enrollment | Pending | Low | Jake Connelly | — | Lily Raynor | Chat | returnsrefundshipping | - | —Skipped | — | — | — | Jan 14, 2026 | - |
| 87998481 | Cancel subscription / Auto-replenish | Closed | Normal | Jake Connelly | — |  Steve O'Conner | Chat | influencergift-cardshade-match | 20h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 11, 2026 |
| 32922174 | Wrong shade sent | Closed | Normal | Jake Connelly | — |  Faith Hilll | appdamaged | 5h | ●Responded | 5/5 | — | — | Dec 27, 2025 | Dec 29, 2025 | |
| 97078187 | Missing samples in order | Solved | Normal | Jake Connelly | — | Ignatius Cummerata | Phone | shippingvip | 3h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - |
| 12684853 | BOPIS pickup not ready | Solved | Normal | Jake Connelly | — |  Garth Dooley | Chat | shipping | 22h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - |
| 72498299 | Restock alert for backorder | Solved | Normal | Jake Connelly | — | Steve O'Conner | Chat | samplesgift-cardfragrance | 1d 21h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 77636408 | Wholesale order question | Pending | Normal | Jake Connelly | — | Eula McKenzie | Chat | refundshippingshade-match | - | —Skipped | — | — | — | Sep 29, 2025 | - |
| 11225714 | Order arrived damaged | Closed | Urgent | Jake Connelly | — |  Mr. Lonie Hudson | shipping | 1h | ●Responded | 4/5 | — | — | Sep 16, 2025 | Sep 23, 2025 | |
| 89373719 | Gift card balance question | Pending | Normal | Jake Connelly | — | Leonard Waters-Howell | Phone | shade-matchfragrance | - | —Skipped | — | — | — | Aug 30, 2025 | - |
| 30045279 | Wrong shade sent | Pending | Low | Jake Connelly | — | Miss Amber Hintz Sr. | Chat | — | - | —Skipped | — | — | — | Aug 30, 2025 | - |
| 69602449 | BOPIS pickup not ready | Closed | Normal | Jake Connelly | — | Miss Amber Hintz Sr. | returnssamplesfragrance | 14h | ●Responded | 3/5 | — | — | Aug 26, 2025 | Aug 28, 2025 | |
| 33406131 | Allergic reaction concern | Solved | High | Jake Connelly | — | Lily Raynor | Chat | appshipping | 22h | ●Responded | 9/11 | — | — | Aug 23, 2025 | - |
| 99328060 | Restock alert for backorder | Solved | Normal | Jake Connelly | — | Vilma Gusikowski | bopisrefund | 1h | ●Responded | 5/5 | — | — | Aug 14, 2025 | - | |
| 03029461 | Return after 30-day window | Closed | Normal | Jake Connelly | — | Kaela Friesen | Chat | wholesale | 1h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 14, 2025 |
| 25804217 | BOPIS order cancelled at store | Closed | Normal | Jake Connelly | — |  Oscar O'Hara | Chat | gift-card | 2h | ●Responded | 5/5 | — | — | Aug 13, 2025 | Aug 14, 2025 |
| 24571007 | Missing items in shipment | Solved | High | Jake Connelly | — | Kip Schroeder IV | wholesalerefund | 5h | ⊘Not fired | — | — | — | Jul 28, 2025 | - | |
| 89453829 | Question about product ingredients | Closed | High | Jake Connelly | — | Mr. Cade Senger | shade-matchreturns | 18h | ○Sent, no reply | — | — | — | Jul 27, 2025 | Jul 30, 2025 | |
| 78219763 | Refund not received | Solved | Normal | Jake Connelly | — | Mr. Skyla Trantow | Phone | — | 2d 20h | ●Responded | 4/5 | — | — | Jul 2, 2025 | - |
| 56777995 | Wholesale order question | Closed | High | Jake Connelly | — |  Amely Pacocha | Chat | — | 2d 1h | ●Responded | 2/5 | — | — | Jun 24, 2025 | Jul 1, 2025 |
| 33022145 | Pro discount enrollment | Solved | Low | Jake Connelly | — | Oscar O'Hara | damaged | 5h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | |
| 72414920 | Birthday gift not received | Open | Normal | Jake Connelly | — | Faith Hilll | influencer | - | —Skipped | — | — | — | Jun 12, 2025 | - | |
| 35465442 | Lost package follow-up | Pending | Normal | Jake Connelly | — | Mr. Cade Senger | returnsrefundshipping | - | —Skipped | — | — | — | Jun 5, 2025 | - | |
| 34231627 | Where is my order? | Closed | Normal | Jake Connelly | — | Chaz Renner | Chat | refundgift-card | 12h | ●Responded | 5/5 | — | — | May 30, 2025 | Jun 2, 2025 |
| 61401679 | Shipping cost question | Solved | High | Jake Connelly | — | Ignatius Cummerata | gift-cardfragrance | 3h | ○Sent, no reply | — | — | — | May 26, 2025 | - |