Hipolito Schroeder
claudia.windler33@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18392537 | Loyalty points not posting | Closed | Normal | Hipolito Schroeder | — |  Oscar O'Hara | refundfragrance | 4h | ○Sent, no reply | — | — | — | May 16, 2026 | May 23, 2026 | |
| 66307943 | Shipping cost question | Open | Normal | Hipolito Schroeder | — |  Eula McKenzie | influencer | - | —Skipped | — | — | — | May 7, 2026 | - | |
| 49887768 | Shipping cost question | Solved | Normal | Hipolito Schroeder | — |  Yazmin Jast | vipapp | 1d 8h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |
| 22617509 | App crashes at checkout | Solved | Normal | Hipolito Schroeder | — | Yazmin Jast | Chat | returnsloyaltyshade-match | 3h | ○Sent, no reply | — | — | — | May 1, 2026 | - |
| 28628953 | Lost package follow-up | Solved | Normal | Hipolito Schroeder | — |  Mr. Skyla Trantow | shipping | 6h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - | |
| 14835503 | Address change after shipping | Solved | Low | Hipolito Schroeder | — |  Miss Amber Hintz Sr. | Chat | returns | 4h | ○Sent, no reply | — | — | — | Apr 12, 2026 | - |
| 34689246 | Missing items in shipment | Closed | Low | Hipolito Schroeder | — |  Faith Hilll | bopisrefundfragrance | 2d 5h | ●Responded | 4/5 | — | — | Apr 9, 2026 | Apr 13, 2026 | |
| 78918587 | BOPIS order cancelled at store | Pending | Normal | Hipolito Schroeder | — |  Tommy Kuvalis | — | - | —Skipped | — | — | — | Apr 2, 2026 | - | |
| 07481745 | Gift card balance question | Solved | Normal | Hipolito Schroeder | — |  Julie Hodkiewicz | — | 3h | ●Responded | 5/5 | — | — | Apr 1, 2026 | - | |
| 01510050 | Price match request | Solved | Normal | Hipolito Schroeder | — | Yazmin Jast | refund | 6h | ●Responded | 5/5 | — | — | Mar 27, 2026 | - | |
| 97477619 | BOPIS pickup not ready | Solved | Normal | Hipolito Schroeder | — | Yazmin Jast | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 82250976 | Gift card balance question | Closed | Normal | Hipolito Schroeder | — |  Mr. Eliza Gerhold IV | Chat | damaged | 1h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 4, 2026 |
| 92409674 | Cancel order request | Pending | Low | Hipolito Schroeder | — | Miss Amber Hintz Sr. | vipreturnsfragrance | - | —Skipped | — | — | — | Mar 1, 2026 | - | |
| 93942149 | Birthday gift not received | Solved | Normal | Hipolito Schroeder | — |  Steve O'Conner | Phone | wholesale | 6h | ●Responded | 5/5 | — | — | Feb 23, 2026 | - |
| 95444296 | Insider tier issue | Solved | Normal | Hipolito Schroeder | — | Mr. Eliza Gerhold IV | Chat | — | 2d 9h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 59188600 | Question about product ingredients | Closed | Normal | Hipolito Schroeder | — |  Darryl Jacobi | Chat | — | 17h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 8, 2026 |
| 83056270 | Missing samples in order | Solved | Normal | Hipolito Schroeder | — |  Chaz Renner | Social | vip | 18h | ⊘Not fired | — | — | — | Jan 30, 2026 | - |
| 63193339 | Shipping cost question | Solved | Normal | Hipolito Schroeder | — | Eula McKenzie | Chat | bopisloyaltyshade-match | 2h | ●Responded | 4/5 | — | — | Jan 15, 2026 | - |
| 67259907 | BOPIS order cancelled at store | Solved | Low | Hipolito Schroeder | — | Eula McKenzie | — | 2h | ●Responded | 4/5 | — | — | Jan 14, 2026 | - | |
| 78569247 | Where is my order? | Solved | Normal | Hipolito Schroeder | — | Yazmin Jast | Chat | refund | 14h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - |
| 05453246 | Question about product ingredients | Solved | Normal | Hipolito Schroeder | — |  Jacklyn Dare | returnsgift-cardwholesale | 8d 23h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 80855128 | Pro discount enrollment | Solved | Normal | Hipolito Schroeder | — |  Garth Dooley | Chat | bopis | 4h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - |
| 15762883 | Discount code not working | Pending | Normal | Hipolito Schroeder | — |  Mr. Lonie Hudson | Phone | wholesale | - | —Skipped | — | — | — | Dec 5, 2025 | - |
| 27896099 | BOPIS order cancelled at store | Solved | Normal | Hipolito Schroeder | — | Eula McKenzie | Chat | damagedshippinginfluencer | 6h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - |
| 18882511 | Store experience feedback | Solved | Normal | Hipolito Schroeder | — |  Kaela Friesen | influencer | 2d 8h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 48849583 | Cancel subscription / Auto-replenish | Solved | Normal | Hipolito Schroeder | — | Oscar O'Hara | Chat | — | 2h | ●Responded | 5/5 | — | — | Nov 13, 2025 | - |
| 78174878 | BOPIS order cancelled at store | Pending | Normal | Hipolito Schroeder | — | Steve O'Conner | influencerapployalty | - | —Skipped | — | — | — | Nov 8, 2025 | - | |
| 98305202 | Loyalty points not posting | Solved | Normal | Hipolito Schroeder | — | Yazmin Jast | gift-cardfragrance | 2h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | |
| 18571006 | Return after 30-day window | Closed | Normal | Hipolito Schroeder | — |  Mr. Cade Senger | loyaltygift-card | 3h | ●Responded | 10/11 | — | — | Nov 1, 2025 | Nov 7, 2025 | |
| 17077307 | Foundation match help | Open | Normal | Hipolito Schroeder | — | Tommy Kuvalis | Chat | returns | - | —Skipped | — | — | — | Oct 25, 2025 | - |
| 88932632 | Influencer code not working | Pending | Normal | Hipolito Schroeder | — |  Leonard Waters-Howell | — | - | —Skipped | — | — | — | Oct 10, 2025 | - | |
| 91669925 | Loyalty points not posting | Closed | Low | Hipolito Schroeder | — | Faith Hilll | returnsgift-cardloyalty | 7h | ●Responded | 5/5 | — | — | Oct 7, 2025 | Oct 10, 2025 | |
| 78851668 | App crashes at checkout | Solved | High | Hipolito Schroeder | — | Jacklyn Dare | shade-matchvip | 6h | ⊘Not fired | — | — | — | Sep 22, 2025 | - | |
| 73304596 | Question about product ingredients | Solved | Normal | Hipolito Schroeder | — | Leonard Waters-Howell | Chat | — | 2d 21h | ●Responded | 4/5 | — | — | Sep 13, 2025 | - |
| 63419092 | Item authenticity concern | Solved | Normal | Hipolito Schroeder | — |  Lily Raynor | shippingloyaltyinfluencer | 15h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |
| 89211863 | Shipping cost question | Solved | Normal | Hipolito Schroeder | — | Chaz Renner | Chat | refundvipfragrance | 1d 21h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - |
| 49580780 | Foundation match help | Closed | Normal | Hipolito Schroeder | — | Mr. Lonie Hudson | — | 6h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 3, 2025 | |
| 75240709 | Foundation match help | Pending | High | Hipolito Schroeder | — |  Kip Schroeder IV | — | - | —Skipped | — | — | — | Aug 30, 2025 | - | |
| 31575058 | Allergic reaction concern | Pending | Normal | Hipolito Schroeder | — | Steve O'Conner | Chat | shipping | - | —Skipped | — | — | — | Aug 27, 2025 | - |
| 00348685 | Loyalty points not posting | Closed | High | Hipolito Schroeder | — | Oscar O'Hara | returns | 1d 3h | ●Responded | 1/5 | — | — | Aug 25, 2025 | Aug 28, 2025 | |
| 76554759 | Insider tier issue | Open | Normal | Hipolito Schroeder | — | Kaela Friesen | influencervipshade-match | - | —Skipped | — | — | — | Aug 24, 2025 | - | |
| 04969106 | BOPIS order cancelled at store | Solved | Normal | Hipolito Schroeder | — | Tommy Kuvalis | damagedinfluencerrefund | 1d 8h | ●Responded | 1/5 | — | — | Aug 16, 2025 | - | |
| 30909749 | Missing samples in order | Solved | Low | Hipolito Schroeder | — |  Ignatius Cummerata | fragrance | 6h | ●Responded | 4/5 | — | — | Aug 7, 2025 | - | |
| 83803274 | Loyalty points not posting | Solved | Low | Hipolito Schroeder | — | Ignatius Cummerata | Phone | returnsrefund | 7h | ●Responded | 7/11 | — | — | Aug 5, 2025 | - |
| 39613427 | BOPIS pickup not ready | Solved | Normal | Hipolito Schroeder | — | Kaela Friesen | Chat | samples | 21h | ●Responded | 1/5 | — | — | Jul 24, 2025 | - |
| 74161937 | Price match request | Solved | Normal | Hipolito Schroeder | — |  Katrina Johns | Phone | bopisinfluencershipping | 23h | ●Responded | 5/5 | — | — | Jul 17, 2025 | - |
| 25287664 | Discount code not working | Solved | Normal | Hipolito Schroeder | — | Steve O'Conner | Chat | — | 1h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - |
| 54318767 | Cancel order request | Open | Urgent | Hipolito Schroeder | — |  Dr. Mandy McLaughlin | loyaltyvipfragrance | - | —Skipped | — | — | — | Jul 5, 2025 | - | |
| 40942297 | Insider tier issue | Solved | Normal | Hipolito Schroeder | — |  Amely Pacocha | app | 6h | ●Responded | 3/5 | — | — | Jun 30, 2025 | - | |
| 55406940 | Klarna / Afterpay split issue | Solved | Normal | Hipolito Schroeder | — | Ignatius Cummerata | Chat | influencershipping | 19h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - |