Myron Watsica
hilda15@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 87054027 | Insider tier issue | Closed | High | — | Social | — | 12h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 3, 2026 | ||
| 82686859 | Birthday gift not received | Solved | Normal | — | Chat | — | 4h | ⊘Not fired | — | — | — | Apr 24, 2026 | - | ||
| 97911924 | Wholesale order question | Solved | Normal | — | appgift-card | 1d 5h | ●Responded | 1/5 | — | — | Apr 22, 2026 | - | |||
| 93414709 | Birthday gift not received | Closed | Normal | — | Phone | fragrancerefundloyalty | 1h | ⊘Not fired | — | — | — | Apr 17, 2026 | Apr 18, 2026 | ||
| 49919524 | Foundation match help | Pending | Normal | — | Phone | — | - | —Skipped | — | — | — | Apr 16, 2026 | - | ||
| 64002250 | App login problem | Solved | Normal | — | Chat | — | 7d 10h | ●Responded | 1/5 | — | — | Apr 14, 2026 | - | ||
| 76900553 | Question about product ingredients | Solved | High | — | Social | shippingappbopis | 7h | ⊘Not fired | — | — | — | Apr 14, 2026 | - | ||
| 65509328 | Where is my order? | Solved | Low | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | ||
| 46956632 | Influencer code not working | Solved | Normal | — | app | 5h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |||
| 44657132 | Wrong shade sent | Solved | Normal | — | Phone | shippingsamplesfragrance | 3h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | ||
| 23293712 | App crashes at checkout | Pending | High | — | appinfluencer | - | —Skipped | — | — | — | Apr 6, 2026 | - | |||
| 35755365 | Missing items in shipment | Open | Normal | — | — | - | —Skipped | — | — | — | Apr 2, 2026 | - | |||
| 73547912 | App crashes at checkout | Solved | Low | — | fragrancewholesale | 5d 1h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |||
| 96343912 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | samples | 4h | ●Responded | 1/11 | — | — | Mar 23, 2026 | - | ||
| 79448866 | BOPIS pickup not ready | Solved | High | — | Chat | — | 1d 17h | ●Responded | 9/11 | — | — | Mar 19, 2026 | - | ||
| 68758050 | Cancel order request | Solved | Low | — | influencerbopis | 7h | ●Responded | 5/5 | — | — | Mar 17, 2026 | - | |||
| 62050885 | Insider tier issue | Pending | Normal | — | — | - | —Skipped | — | — | — | Feb 27, 2026 | - | |||
| 53009565 | Address change after shipping | Solved | Low | — | — | 4d 1h | ●Responded | 3/5 | — | — | Feb 26, 2026 | - | |||
| 34434698 | Wrong shade sent | Solved | Normal | — | Chat | shippingfragrancebopis | 2h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - | ||
| 78007460 | Loyalty points not posting | Closed | Normal | — | returnsfragrance | 1d 23h | ●Responded | 4/5 | — | — | Jan 24, 2026 | Jan 30, 2026 | |||
| 97806912 | Order arrived damaged | Solved | Normal | — | vipreturnsbopis | 2d 22h | ●Responded | 1/5 | — | — | Jan 23, 2026 | - | |||
| 80589017 | Where is my order? | Solved | Low | — | shade-match | 2d 19h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |||
| 67826720 | Order arrived damaged | Solved | Low | — | gift-card | 1d 13h | ●Responded | 3/5 | — | — | Jan 12, 2026 | - | |||
| 09586363 | Order arrived damaged | Pending | Normal | — | Phone | damaged | - | —Skipped | — | — | — | Jan 8, 2026 | - | ||
| 71921773 | Influencer code not working | Solved | Low | — | — | 4h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |||
| 29648344 | App login problem | Closed | High | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 3, 2026 | ||
| 40889549 | App crashes at checkout | Solved | Low | — | bopisrefundwholesale | 2h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |||
| 36686838 | Pro discount enrollment | Closed | Normal | — | Chat | shade-matchreturnsshipping | 1h | ●Responded | 4/5 | — | — | Dec 23, 2025 | Dec 27, 2025 | ||
| 16682248 | Discount code not working | Solved | Normal | — | fragrance | 1d 6h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | |||
| 23288073 | Item authenticity concern | Solved | Normal | — | Chat | refundshippingloyalty | 5h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | ||
| 77953173 | Klarna / Afterpay split issue | Solved | Low | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | ||
| 75385701 | Refund not received | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | Nov 19, 2025 | - | ||
| 69227932 | Lost package follow-up | Pending | Normal | — | shippinggift-cardshade-match | - | —Skipped | — | — | — | Oct 1, 2025 | - | |||
| 13143900 | Loyalty points not posting | Closed | Normal | — | Chat | shade-match | 20h | ⊘Not fired | — | — | — | Sep 20, 2025 | Sep 24, 2025 | ||
| 35745991 | Address change after shipping | Closed | Normal | — | — | 9h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 16, 2025 | |||
| 77387990 | Gift card balance question | Open | Normal | — | vip | - | —Skipped | — | — | — | Sep 3, 2025 | - | |||
| 64167883 | Gift card balance question | Solved | Normal | — | Social | influencerapployalty | 21h | ⊘Not fired | — | — | — | Aug 30, 2025 | - | ||
| 49539918 | Address change after shipping | Solved | Low | — | vipbopis | 4d 19h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |||
| 01406047 | Restock alert for backorder | Solved | Normal | — | Phone | app | 17h | ●Responded | 10/11 | — | — | Aug 21, 2025 | - | ||
| 91875099 | Insider tier issue | Closed | Normal | — | wholesalerefundinfluencer | 4h | ●Responded | 4/5 | — | — | Aug 7, 2025 | Aug 8, 2025 | |||
| 97731307 | Order arrived damaged | Solved | Low | — | Phone | appshade-match | 3h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | ||
| 16819913 | Allergic reaction concern | Solved | Normal | — | samplesfragrance | 3h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |||
| 94862901 | Loyalty points not posting | Solved | Normal | — | fragranceapp | 3h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |||
| 90989748 | App crashes at checkout | Solved | High | — | shippingbopisshade-match | 1d 19h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |||
| 11865537 | Where is my order? | Closed | High | — | Phone | — | 2h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 1, 2025 | ||
| 88732961 | Missing samples in order | Solved | Normal | — | returns | 15h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | |||
| 70893978 | App login problem | Solved | Low | — | influencerrefund | 1d | ●Responded | 4/5 | — | — | Jun 13, 2025 | - | |||
| 15123813 | Birthday gift not received | Pending | Normal | — | Chat | influencerwholesale | - | —Skipped | — | — | — | Jun 9, 2025 | - | ||
| 85920811 | Return after 30-day window | Solved | Normal | — | bopis | 6h | ⊘Not fired | — | — | — | Jun 9, 2025 | - | |||
| 15415446 | Order arrived damaged | Open | Normal | — | influencerfragrance | - | —Skipped | — | — | — | May 28, 2025 | - |