Quinn Willms
gina_becker65@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 71765757 | Wrong shade sent | Closed | High | Quinn Willms | — |  Mr. Lonie Hudson | Chat | — | 7h | ○Sent, no reply | — | — | — | May 22, 2026 | May 23, 2026 |
| 81508289 | Insider tier issue | Open | Low | Quinn Willms | — |  Tommy Kuvalis | Chat | bopissamples | - | —Skipped | — | — | — | May 20, 2026 | - |
| 88794994 | Price match request | Pending | Normal | Quinn Willms | — |  Darryl Jacobi | fragranceloyaltyinfluencer | - | —Skipped | — | — | — | May 15, 2026 | - | |
| 45203652 | Missing samples in order | Solved | High | Quinn Willms | — |  Leonard Waters-Howell | Chat | shade-match | 5h | ●Responded | 5/5 | — | — | May 13, 2026 | - |
| 08723008 | Discount code not working | Solved | Urgent | Quinn Willms | — |  Kip Schroeder IV | refundfragranceinfluencer | 22h | ○Sent, no reply | — | — | — | May 10, 2026 | - | |
| 66748136 | App crashes at checkout | Closed | Low | Quinn Willms | — |  Jacklyn Dare | Phone | — | 5h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 7, 2026 |
| 46010008 | App crashes at checkout | Closed | Low | Quinn Willms | — |  Eula McKenzie | Chat | — | 4h | ⊘Not fired | — | — | — | Apr 28, 2026 | May 3, 2026 |
| 91800560 | Restock alert for backorder | Solved | High | Quinn Willms | — |  Amely Pacocha | — | 6h | ⊘Not fired | — | — | — | Apr 17, 2026 | - | |
| 56807815 | Foundation match help | Closed | Low | Quinn Willms | — |  Vilma Gusikowski | Chat | refund | 4h | ●Responded | 3/5 | — | — | Mar 24, 2026 | Mar 31, 2026 |
| 54203731 | Restock alert for backorder | Solved | Normal | Quinn Willms | — |  Kaela Friesen | Phone | returnsapp | 5h | ●Responded | 2/5 | — | — | Mar 21, 2026 | - |
| 06895705 | Item authenticity concern | Solved | Normal | Quinn Willms | — | Darryl Jacobi | Social | — | 19h | ⊘Not fired | — | — | — | Feb 25, 2026 | - |
| 05628099 | Order arrived damaged | Closed | High | Quinn Willms | — | Kaela Friesen | bopis | 9h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 24, 2026 | |
| 46172289 | Cancel subscription / Auto-replenish | Closed | Normal | Quinn Willms | — |  Katrina Johns | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 22, 2026 |
| 46010793 | Wholesale order question | Solved | High | Quinn Willms | — |  Julie Hodkiewicz | Chat | appvipwholesale | 6h | ●Responded | 2/5 | — | — | Jan 31, 2026 | - |
| 13305690 | Klarna / Afterpay split issue | Closed | Normal | Quinn Willms | — | Leonard Waters-Howell | bopisfragranceshipping | 2h | ●Responded | 4/5 | — | — | Jan 20, 2026 | Jan 23, 2026 | |
| 60162033 | App crashes at checkout | Pending | Normal | Quinn Willms | — | Tommy Kuvalis | fragranceshade-matchsamples | - | —Skipped | — | — | — | Jan 2, 2026 | - | |
| 95535607 | Lost package follow-up | Closed | Low | Quinn Willms | — |  Garth Dooley | app | 15h | ●Responded | 5/5 | — | — | Jan 2, 2026 | Jan 10, 2026 | |
| 39249932 | Item authenticity concern | Solved | High | Quinn Willms | — |  Steve O'Conner | fragrancedamagedshade-match | 21h | ●Responded | 5/5 | — | — | Dec 29, 2025 | - | |
| 91159651 | Cancel order request | Pending | Normal | Quinn Willms | — |  Miss Amber Hintz Sr. | Chat | samples | - | —Skipped | — | — | — | Dec 16, 2025 | - |
| 76461491 | Item authenticity concern | Solved | Normal | Quinn Willms | — | Darryl Jacobi | Chat | appinfluencer | 3d 6h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - |
| 99888003 | Cancel subscription / Auto-replenish | Pending | Normal | Quinn Willms | — |  Yazmin Jast | Chat | damagedgift-card | - | —Skipped | — | — | — | Dec 6, 2025 | - |
| 29668138 | Birthday gift not received | Solved | Normal | Quinn Willms | — | Garth Dooley | Chat | viprefundloyalty | 2h | ⊘Not fired | — | — | — | Dec 6, 2025 | - |
| 33352893 | Insider tier issue | Solved | Normal | Quinn Willms | — |  Chaz Renner | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 42206785 | Cancel subscription / Auto-replenish | Solved | Normal | Quinn Willms | — |  Dr. Mandy McLaughlin | — | 18h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - | |
| 59584214 | App login problem | Closed | Normal | Quinn Willms | — | Leonard Waters-Howell | Chat | vipgift-cardwholesale | 2d | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 21, 2025 |
| 68983054 | Pro discount enrollment | Solved | Normal | Quinn Willms | — | Kip Schroeder IV | Chat | samplesinfluencerloyalty | 15h | ●Responded | 5/5 | — | — | Nov 17, 2025 | - |
| 46631965 | Loyalty points not posting | Closed | Low | Quinn Willms | — |  Faith Hilll | Chat | samplesloyaltyvip | 1d 18h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 22, 2025 |
| 32881254 | App login problem | Open | Normal | Quinn Willms | — |  Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Oct 23, 2025 | - | |
| 73488648 | Price match request | Solved | Normal | Quinn Willms | — | Jacklyn Dare | Social | loyaltyshade-matchvip | 2d 12h | ⊘Not fired | — | — | — | Oct 22, 2025 | - |
| 32398514 | Loyalty points not posting | Closed | Low | Quinn Willms | — |  Mr. Skyla Trantow | gift-cardapp | 3h | ⊘Not fired | — | — | — | Oct 20, 2025 | Oct 21, 2025 | |
| 86915860 | BOPIS pickup not ready | Solved | Urgent | Quinn Willms | — | Amely Pacocha | Chat | samplesvipapp | 4h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 10197099 | Missing samples in order | Solved | High | Quinn Willms | — | Mr. Lonie Hudson | Phone | damaged | 1d 2h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - |
| 51931033 | Loyalty points not posting | Solved | Normal | Quinn Willms | — | Yazmin Jast | Chat | fragrance | 9d 19h | ●Responded | 2/5 | — | — | Oct 7, 2025 | - |
| 15958455 | Question about product ingredients | Closed | Normal | Quinn Willms | — | Miss Amber Hintz Sr. | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Sep 30, 2025 |
| 02878094 | Influencer code not working | Closed | Low | Quinn Willms | — | Jacklyn Dare | refundinfluencer | 5h | ○Sent, no reply | — | — | — | Sep 13, 2025 | Sep 15, 2025 | |
| 58624277 | Birthday gift not received | Closed | Normal | Quinn Willms | — | Steve O'Conner | influencer | 19h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 8, 2025 | |
| 45222094 | Price match request | Open | Normal | Quinn Willms | — | Garth Dooley | Phone | — | - | —Skipped | — | — | — | Aug 28, 2025 | - |
| 84205575 | Item authenticity concern | Solved | Low | Quinn Willms | — | Miss Amber Hintz Sr. | — | 22h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - | |
| 79667179 | Order arrived damaged | Closed | Normal | Quinn Willms | — | Leonard Waters-Howell | fragrancebopis | 5h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 29, 2025 | |
| 74187629 | Order arrived damaged | Solved | Normal | Quinn Willms | — | Julie Hodkiewicz | Chat | gift-cardbopis | 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - |
| 19162214 | Shipping cost question | Solved | Normal | Quinn Willms | — | Steve O'Conner | refundfragrancereturns | 2d 16h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 50131173 | Foundation match help | Solved | Normal | Quinn Willms | — | Kaela Friesen | shade-matchwholesalefragrance | 6h | ●Responded | 1/5 | — | — | Aug 1, 2025 | - | |
| 22896895 | Shipping cost question | Pending | Normal | Quinn Willms | — | Chaz Renner | damaged | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 47616823 | Discount code not working | Solved | Normal | Quinn Willms | — |  Lily Raynor | Social | — | 17h | ⊘Not fired | — | — | — | Jul 17, 2025 | - |
| 25519228 | Foundation match help | Solved | Normal | Quinn Willms | — | Miss Amber Hintz Sr. | Chat | refundwholesaleshade-match | 4h | ●Responded | 4/5 | — | — | Jul 13, 2025 | - |
| 89296095 | Lost package follow-up | Solved | Low | Quinn Willms | — | Kip Schroeder IV | fragranceloyaltyapp | 7d 21h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |
| 45651349 | Restock alert for backorder | Pending | High | Quinn Willms | — | Lily Raynor | Chat | wholesale | - | —Skipped | — | — | — | Jul 2, 2025 | - |
| 56889689 | Store experience feedback | Solved | Low | Quinn Willms | — | Kip Schroeder IV | Chat | influencerappvip | 4h | ●Responded | 4/5 | — | — | Jun 29, 2025 | - |
| 52217299 | Question about product ingredients | Solved | Low | Quinn Willms | — | Yazmin Jast | returnsshippinginfluencer | 20h | ●Responded | 10/11 | — | — | Jun 23, 2025 | - | |
| 91414864 | Cancel subscription / Auto-replenish | Solved | Normal | Quinn Willms | — |  Oscar O'Hara | app | 6h | ●Responded | 5/5 | — | — | May 23, 2025 | - |