Clint Greenfelder
shelley.rice56@gmail.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 49140369 | Birthday gift not received | Pending | Low | — | — | - | —Skipped | — | — | — | May 23, 2026 | - | |||
| 69908928 | Missing items in shipment | Solved | Normal | — | Chat | vipdamagedwholesale | 4h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | ||
| 39983627 | Cancel order request | Pending | Normal | — | — | - | —Skipped | — | — | — | Apr 24, 2026 | - | |||
| 78132327 | Allergic reaction concern | Solved | Normal | — | vipdamaged | 3h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |||
| 06027233 | Birthday gift not received | Solved | High | — | bopis | 4h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |||
| 73851979 | Missing items in shipment | Solved | Low | — | shippingwholesale | 4h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |||
| 15451283 | Pro discount enrollment | Solved | Normal | — | Chat | loyaltyvip | 8h | ●Responded | 5/5 | — | — | Mar 17, 2026 | - | ||
| 52159244 | Order arrived damaged | Solved | Normal | — | Phone | vipsamples | 6h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | ||
| 47813592 | Lost package follow-up | Solved | Normal | — | Chat | gift-cardfragrance | 6h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | ||
| 96375294 | Price match request | Closed | Low | — | wholesale | 23h | ●Responded | 5/5 | — | — | Mar 2, 2026 | Mar 8, 2026 | |||
| 38149028 | Missing items in shipment | Solved | Normal | — | Chat | loyaltyreturnsvip | 1h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | ||
| 07908250 | Price match request | Solved | Normal | — | Social | bopisgift-cardfragrance | 10h | ⊘Not fired | — | — | — | Jan 4, 2026 | - | ||
| 96501142 | Pro discount enrollment | Solved | Normal | — | shade-matchbopissamples | 4h | ●Responded | 9/11 | — | — | Jan 3, 2026 | - | |||
| 60941106 | Return after 30-day window | Solved | High | — | Chat | gift-cardreturnsshade-match | 23h | ●Responded | 5/5 | — | — | Dec 29, 2025 | - | ||
| 33121260 | Influencer code not working | Solved | Normal | — | — | 2d 2h | ●Responded | 3/5 | — | — | Dec 24, 2025 | - | |||
| 80583009 | Question about product ingredients | Solved | High | — | samplesfragranceshade-match | 1d 9h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |||
| 52058666 | Where is my order? | Closed | Normal | — | Phone | shipping | 1d | ⊘Not fired | — | — | — | Dec 18, 2025 | Dec 24, 2025 | ||
| 24735265 | Question about product ingredients | Solved | Normal | — | bopis | 2h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | |||
| 20377762 | Address change after shipping | Solved | Urgent | — | vipgift-cardinfluencer | 3h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |||
| 51216093 | Klarna / Afterpay split issue | Open | Normal | — | loyaltyshippingdamaged | - | —Skipped | — | — | — | Nov 1, 2025 | - | |||
| 12712587 | Missing items in shipment | Solved | Urgent | — | returnsappsamples | 2h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | |||
| 18792379 | Where is my order? | Solved | Normal | — | Chat | wholesalevipdamaged | 1d | ●Responded | 5/5 | — | — | Oct 23, 2025 | - | ||
| 76291857 | Klarna / Afterpay split issue | Solved | High | — | Chat | refundvipfragrance | 12h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | ||
| 54320317 | Missing samples in order | Open | Low | — | — | - | —Skipped | — | — | — | Oct 23, 2025 | - | |||
| 18453801 | Influencer code not working | Solved | Low | — | Phone | appwholesale | 6h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - | ||
| 95896000 | Question about product ingredients | Solved | Normal | — | loyaltyinfluencerrefund | 4h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |||
| 46469267 | Missing samples in order | Solved | High | — | Phone | shade-match | 6h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | ||
| 71532146 | Missing items in shipment | Solved | Normal | — | fragrance | 21h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |||
| 40444246 | Store experience feedback | Solved | High | — | influencer | 17h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |||
| 15672174 | Return after 30-day window | Solved | High | — | refund | 1d 11h | ●Responded | 1/5 | — | — | Sep 1, 2025 | - | |||
| 04195110 | Foundation match help | Closed | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Aug 28, 2025 | |||
| 05490795 | Store experience feedback | Solved | Normal | — | Chat | — | 20h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | ||
| 61478557 | App login problem | Solved | Normal | — | influencer | 2d 13h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | |||
| 62022467 | App login problem | Solved | Low | — | Chat | gift-card | 1h | ⊘Not fired | — | — | — | Aug 9, 2025 | - | ||
| 75955772 | Order arrived damaged | Solved | Normal | — | fragrancebopisrefund | 11h | ⊘Not fired | — | — | — | Aug 8, 2025 | - | |||
| 47794058 | BOPIS pickup not ready | Closed | Normal | — | refundshipping | 3h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 5, 2025 | |||
| 50829766 | Lost package follow-up | Pending | Normal | — | — | - | —Skipped | — | — | — | Jul 25, 2025 | - | |||
| 77737545 | Question about product ingredients | Closed | Low | — | Chat | damagedreturns | 22h | ●Responded | 5/5 | — | — | Jul 13, 2025 | Jul 16, 2025 | ||
| 92733619 | Influencer code not working | Solved | Normal | — | viployalty | 3d 9h | ●Responded | 2/5 | — | — | Jul 10, 2025 | - | |||
| 35882830 | Discount code not working | Solved | Normal | — | fragrancegift-cardrefund | 3h | ●Responded | 5/5 | — | — | Jun 30, 2025 | - | |||
| 49960708 | Insider tier issue | Solved | Low | — | Chat | appshipping | 2h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | ||
| 50770879 | Where is my order? | Solved | High | — | Chat | — | 5h | ●Responded | 5/5 | — | — | Jun 19, 2025 | - | ||
| 62333189 | Restock alert for backorder | Solved | Normal | — | appshade-match | 6h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |||
| 75241164 | Store experience feedback | Closed | Normal | — | influencerloyaltydamaged | 6h | ●Responded | 4/5 | — | — | Jun 12, 2025 | Jun 13, 2025 | |||
| 53799365 | Lost package follow-up | Closed | Normal | — | Social | returnsinfluencervip | 14h | ⊘Not fired | — | — | — | Jun 12, 2025 | Jun 15, 2025 | ||
| 57007558 | Restock alert for backorder | Solved | High | — | returnsdamaged | 18h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - | |||
| 21752263 | Klarna / Afterpay split issue | Solved | Normal | — | viployaltyapp | 7d 9h | ●Responded | 2/5 | — | — | May 23, 2025 | - | |||
| 98792608 | Loyalty points not posting | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | May 22, 2025 | - |