Tommie Zemlak
kendra46@yahoo.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 80692888 | Cancel order request | Solved | Normal | Tommie Zemlak | — |  Amely Pacocha | wholesale | 23h | ●Responded | 5/5 | — | — | May 15, 2026 | - | |
| 93861582 | Address change after shipping | Closed | Low | Tommie Zemlak | — |  Mr. Skyla Trantow | samplesinfluencerreturns | 4h | ⊘Not fired | — | — | — | Mar 13, 2026 | Mar 18, 2026 | |
| 59802116 | Lost package follow-up | Solved | Normal | Tommie Zemlak | — |  Garth Dooley | vipshade-match | 18h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | |
| 40746254 | Pro discount enrollment | Solved | Normal | Tommie Zemlak | — |  Lily Raynor | — | 1d 3h | ⊘Not fired | — | — | — | Feb 3, 2026 | - | |
| 43367713 | Pro discount enrollment | Solved | Normal | Tommie Zemlak | — |  Mr. Lonie Hudson | samplesshippinginfluencer | 2h | ⊘Not fired | — | — | — | Jan 30, 2026 | - | |
| 15259238 | Missing samples in order | Open | High | Tommie Zemlak | — |  Mr. Cade Senger | fragranceapployalty | - | —Skipped | — | — | — | Jan 20, 2026 | - | |
| 14636972 | Loyalty points not posting | Solved | High | Tommie Zemlak | — |  Yazmin Jast | shade-match | 1d 4h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 19053656 | Gift card balance question | Solved | Normal | Tommie Zemlak | — | Mr. Cade Senger | Chat | bopis | 2h | ●Responded | 4/11 | — | — | Dec 12, 2025 | - |
| 20120731 | Restock alert for backorder | Closed | Normal | Tommie Zemlak | — |  Mr. Eliza Gerhold IV | influencer | 3h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 15, 2025 | |
| 93546983 | App crashes at checkout | Closed | Normal | Tommie Zemlak | — |  Kaela Friesen | — | 5h | ●Responded | 5/5 | — | — | Dec 4, 2025 | Dec 5, 2025 | |
| 35311891 | Loyalty points not posting | Closed | Normal | Tommie Zemlak | — |  Kip Schroeder IV | Chat | — | 5h | ●Responded | 9/11 | — | — | Nov 29, 2025 | Nov 30, 2025 |
| 67362470 | Refund not received | Pending | Normal | Tommie Zemlak | — |  Eula McKenzie | shade-matchfragranceapp | - | —Skipped | — | — | — | Nov 27, 2025 | - | |
| 56476677 | Allergic reaction concern | Pending | Normal | Tommie Zemlak | — |  Dr. Mandy McLaughlin | influencerloyalty | - | —Skipped | — | — | — | Nov 22, 2025 | - | |
| 44888623 | Allergic reaction concern | Solved | Normal | Tommie Zemlak | — | Kaela Friesen | Chat | influencerappwholesale | 3d 1h | ●Responded | 3/5 | — | — | Nov 20, 2025 | - |
| 21331864 | Influencer code not working | Solved | Normal | Tommie Zemlak | — |  Faith Hilll | — | 5h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - | |
| 42296825 | Refund not received | Open | Normal | Tommie Zemlak | — |  Steve O'Conner | refund | - | —Skipped | — | — | — | Nov 14, 2025 | - | |
| 43623084 | Return after 30-day window | Solved | High | Tommie Zemlak | — | Mr. Skyla Trantow | fragrancerefund | 18h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 44464787 | Klarna / Afterpay split issue | Solved | Normal | Tommie Zemlak | — |  Darryl Jacobi | influencershade-matchshipping | 4h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |
| 68019082 | Address change after shipping | Solved | High | Tommie Zemlak | — |  Julie Hodkiewicz | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 59262241 | Gift card balance question | Solved | Urgent | Tommie Zemlak | — | Mr. Lonie Hudson | Chat | samplesfragrancewholesale | 22h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - |
| 72034415 | Wrong shade sent | Closed | Low | Tommie Zemlak | — |  Ignatius Cummerata | damagedbopis | 6h | ●Responded | 5/5 | — | — | Oct 16, 2025 | Oct 18, 2025 | |
| 64889255 | Pro discount enrollment | Closed | Low | Tommie Zemlak | — | Kip Schroeder IV | — | 22h | ⊘Not fired | — | — | — | Oct 13, 2025 | Oct 17, 2025 | |
| 93988451 | Cancel order request | Closed | Normal | Tommie Zemlak | — | Garth Dooley | samplesrefundshipping | 6h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 14, 2025 | |
| 02066983 | Lost package follow-up | Solved | Normal | Tommie Zemlak | — |  Jacklyn Dare | influencersamples | 5h | ●Responded | 5/5 | — | — | Oct 10, 2025 | - | |
| 42224336 | Loyalty points not posting | Closed | Low | Tommie Zemlak | — | Eula McKenzie | Chat | fragrancegift-card | 1d 16h | ●Responded | 3/5 | — | — | Sep 30, 2025 | Oct 9, 2025 |
| 24922745 | Discount code not working | Closed | Normal | Tommie Zemlak | — |  Vilma Gusikowski | shade-matchreturns | 6h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 17, 2025 | |
| 94001362 | Shipping cost question | Closed | Low | Tommie Zemlak | — | Mr. Skyla Trantow | damaged | 1h | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 10, 2025 | |
| 96260932 | Influencer code not working | Closed | Low | Tommie Zemlak | — | Kip Schroeder IV | — | 5h | ●Responded | 10/11 | — | — | Sep 8, 2025 | Sep 13, 2025 | |
| 23533936 | Restock alert for backorder | Closed | Normal | Tommie Zemlak | — |  Oscar O'Hara | influencer | 1h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 7, 2025 | |
| 62656645 | Gift card balance question | Pending | Normal | Tommie Zemlak | — | Dr. Mandy McLaughlin | bopisfragrance | - | —Skipped | — | — | — | Sep 3, 2025 | - | |
| 05071275 | Wrong shade sent | Solved | Normal | Tommie Zemlak | — |  Leonard Waters-Howell | Chat | wholesalebopis | 2h | ●Responded | 5/5 | — | — | Aug 26, 2025 | - |
| 54963840 | App login problem | Solved | Normal | Tommie Zemlak | — | Garth Dooley | — | 3h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 11690603 | Insider tier issue | Closed | Normal | Tommie Zemlak | — | Kaela Friesen | — | 9h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 14, 2025 | |
| 25223439 | Wholesale order question | Open | Normal | Tommie Zemlak | — | Darryl Jacobi | influencerfragranceapp | - | —Skipped | — | — | — | Aug 5, 2025 | - | |
| 81838747 | App crashes at checkout | Solved | Normal | Tommie Zemlak | — | Eula McKenzie | Chat | wholesaleloyaltyapp | 1d 9h | ●Responded | 3/5 | — | — | Jul 18, 2025 | - |
| 25513743 | Cancel subscription / Auto-replenish | Open | Normal | Tommie Zemlak | — | Oscar O'Hara | shade-match | - | —Skipped | — | — | — | Jul 3, 2025 | - | |
| 98124752 | Klarna / Afterpay split issue | Solved | Normal | Tommie Zemlak | — | Mr. Eliza Gerhold IV | shade-matchrefunddamaged | 1d 15h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |
| 20845062 | Price match request | Solved | Low | Tommie Zemlak | — | Mr. Skyla Trantow | Phone | refundsamples | 1h | ●Responded | 3/5 | — | — | Jun 26, 2025 | - |
| 48276574 | Pro discount enrollment | Closed | Normal | Tommie Zemlak | — | Eula McKenzie | Chat | bopis | 1h | ●Responded | 2/5 | — | — | Jun 24, 2025 | Jun 30, 2025 |
| 00839374 | Return after 30-day window | Solved | Normal | Tommie Zemlak | — | Amely Pacocha | Chat | shade-matchshipping | 14h | ●Responded | 1/5 | — | — | Jun 22, 2025 | - |
| 99232515 | Cancel subscription / Auto-replenish | Closed | High | Tommie Zemlak | — | Faith Hilll | gift-cardsamples | 2h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 24, 2025 | |
| 36495744 | Cancel subscription / Auto-replenish | Pending | Urgent | Tommie Zemlak | — | Kip Schroeder IV | Phone | shipping | - | —Skipped | — | — | — | Jun 10, 2025 | - |
| 98745883 | Birthday gift not received | Open | Normal | Tommie Zemlak | — | Mr. Lonie Hudson | Phone | influencer | - | —Skipped | — | — | — | Jun 8, 2025 | - |
| 26812723 | BOPIS pickup not ready | Closed | Normal | Tommie Zemlak | — | Steve O'Conner | Chat | damaged | 22h | ●Responded | 5/5 | — | — | May 31, 2025 | Jun 8, 2025 |
| 61111734 | Return after 30-day window | Solved | Low | Tommie Zemlak | — | Julie Hodkiewicz | — | 7h | ○Sent, no reply | — | — | — | May 30, 2025 | - |