Leigh Breitenberg IV
furman_turcotte@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11393408 | Missing samples in order | Solved | Urgent | — | — | 8h | ●Responded | 5/5 | — | — | Apr 20, 2026 | - | |||
| 94602031 | Order arrived damaged | Solved | Normal | — | Chat | — | 4h | ●Responded | 5/5 | — | — | Apr 17, 2026 | - | ||
| 10200781 | Where is my order? | Pending | Normal | — | — | - | —Skipped | — | — | — | Apr 16, 2026 | - | |||
| 28236525 | Wrong shade sent | Solved | Low | — | app | 19h | ⊘Not fired | — | — | — | Apr 16, 2026 | - | |||
| 29666434 | Question about product ingredients | Solved | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | ||
| 22750247 | Gift card balance question | Solved | Normal | — | bopis | 5h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |||
| 84544925 | Lost package follow-up | Solved | High | — | — | 10h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |||
| 60747310 | Klarna / Afterpay split issue | Closed | Normal | — | Chat | — | 12h | ⊘Not fired | — | — | — | Mar 26, 2026 | Mar 31, 2026 | ||
| 67758732 | BOPIS pickup not ready | Closed | Normal | — | returns | 4h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 24, 2026 | |||
| 25415617 | Cancel order request | Closed | Normal | — | Phone | shade-match | 1d | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 20, 2026 | ||
| 75257388 | Lost package follow-up | Solved | Low | — | Chat | refundappshade-match | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | ||
| 60511072 | Missing items in shipment | Closed | Low | — | Phone | shippingshade-match | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 19, 2026 | ||
| 01093037 | Shipping cost question | Pending | High | — | wholesale | - | —Skipped | — | — | — | Mar 2, 2026 | - | |||
| 54435900 | Pro discount enrollment | Closed | High | — | damagedbopisapp | 1h | ⊘Not fired | — | — | — | Jan 30, 2026 | Feb 3, 2026 | |||
| 72730896 | Question about product ingredients | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |||
| 08344786 | Missing items in shipment | Solved | Urgent | — | shade-match | 2h | ●Responded | 4/5 | — | — | Jan 19, 2026 | - | |||
| 86554176 | Wrong shade sent | Pending | Normal | — | Chat | shade-matchloyaltyvip | - | —Skipped | — | — | — | Dec 20, 2025 | - | ||
| 22567745 | App crashes at checkout | Pending | Normal | — | appfragrance | - | —Skipped | — | — | — | Dec 19, 2025 | - | |||
| 57865697 | Cancel order request | Solved | Normal | — | loyalty | 4h | ●Responded | 5/5 | — | — | Dec 13, 2025 | - | |||
| 16011943 | Missing samples in order | Closed | Normal | — | Phone | — | 4h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 13, 2025 | ||
| 28824879 | Pro discount enrollment | Solved | Normal | — | Chat | shipping | 2h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | ||
| 91940752 | Refund not received | Solved | Normal | — | bopisvipshade-match | 2d 18h | ●Responded | 3/5 | — | — | Nov 15, 2025 | - | |||
| 73284972 | Gift card balance question | Closed | High | — | samples | 21h | ●Responded | 5/5 | — | — | Oct 15, 2025 | Oct 18, 2025 | |||
| 64084508 | Wholesale order question | Solved | High | — | refund | 17h | ⊘Not fired | — | — | — | Oct 3, 2025 | - | |||
| 00105764 | Order arrived damaged | Solved | Urgent | — | — | 9d 20h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |||
| 00468809 | Wrong shade sent | Closed | Urgent | — | Chat | — | 1h | ●Responded | 4/5 | — | — | Sep 10, 2025 | Sep 17, 2025 | ||
| 84856270 | BOPIS order cancelled at store | Solved | Normal | — | Chat | — | 5h | ●Responded | 3/5 | — | — | Sep 5, 2025 | - | ||
| 53637704 | Store experience feedback | Solved | Low | — | Chat | influencerfragranceshipping | 22h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | ||
| 44028516 | Store experience feedback | Closed | Normal | — | Chat | influencerapp | 4h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 5, 2025 | ||
| 96557330 | Wholesale order question | Solved | Normal | — | wholesaleshade-matchdamaged | 4d 5h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |||
| 56734934 | App login problem | Pending | Low | — | — | - | —Skipped | — | — | — | Aug 21, 2025 | - | |||
| 05651406 | Address change after shipping | Solved | Normal | — | Social | influencerreturns | 1h | ⊘Not fired | — | — | — | Aug 19, 2025 | - | ||
| 65812211 | Shipping cost question | Solved | Normal | — | sampleswholesalefragrance | 18h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |||
| 99321130 | Return after 30-day window | Solved | Normal | — | apployalty | 17h | ●Responded | 10/11 | — | — | Aug 7, 2025 | - | |||
| 09285768 | Cancel subscription / Auto-replenish | Solved | Urgent | — | fragrancerefundinfluencer | 11h | ●Responded | 10/11 | — | — | Jul 30, 2025 | - | |||
| 60878600 | App crashes at checkout | Solved | Normal | — | Social | refundloyalty | 2d 23h | ⊘Not fired | — | — | — | Jun 28, 2025 | - | ||
| 70398161 | Pro discount enrollment | Closed | Normal | — | Chat | refund | 2d 4h | ●Responded | 2/5 | — | — | Jun 20, 2025 | Jun 24, 2025 | ||
| 62387393 | App login problem | Pending | Normal | — | — | - | —Skipped | — | — | — | Jun 16, 2025 | - | |||
| 90970739 | Address change after shipping | Solved | Urgent | — | — | 4h | ●Responded | 4/11 | — | — | Jun 13, 2025 | - | |||
| 54771773 | Gift card balance question | Solved | Normal | — | returnswholesale | 15h | ●Responded | 4/5 | — | — | Jun 9, 2025 | - | |||
| 24247135 | Lost package follow-up | Solved | Low | — | bopisinfluencer | 6h | ●Responded | 3/5 | — | — | Jun 2, 2025 | - | |||
| 53457680 | Store experience feedback | Open | Normal | — | — | - | —Skipped | — | — | — | May 31, 2025 | - | |||
| 96164152 | BOPIS order cancelled at store | Solved | High | — | influencer | 4h | ○Sent, no reply | — | — | — | May 27, 2025 | - |