Salvador Roberts
jamil_heller@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 55419719 | Influencer code not working | Pending | Normal | Salvador Roberts | — |  Faith Hilll | Chat | gift-cardreturns | - | —Skipped | — | — | — | May 21, 2026 | - |
| 56704908 | App login problem | Closed | Normal | Salvador Roberts | — |  Darryl Jacobi | Chat | damagedreturnsgift-card | 4h | ●Responded | 5/5 | — | — | May 19, 2026 | May 24, 2026 |
| 02406652 | Wrong shade sent | Solved | Low | Salvador Roberts | — |  Eula McKenzie | vipreturnswholesale | 15h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 53793807 | Question about product ingredients | Solved | Normal | Salvador Roberts | — |  Kip Schroeder IV | loyaltygift-cardreturns | 4h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |
| 05298640 | Store experience feedback | Solved | High | Salvador Roberts | — |  Amely Pacocha | shipping | 20h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |
| 49588183 | Order arrived damaged | Pending | Normal | Salvador Roberts | — |  Tommy Kuvalis | Chat | vipbopisdamaged | - | —Skipped | — | — | — | Apr 18, 2026 | - |
| 32790912 | Influencer code not working | Solved | Normal | Salvador Roberts | — |  Kaela Friesen | returnsrefund | 1h | ●Responded | 1/5 | — | — | Apr 3, 2026 | - | |
| 67946109 | Loyalty points not posting | Solved | Urgent | Salvador Roberts | — |  Mr. Skyla Trantow | Chat | gift-card | 6h | ●Responded | 5/5 | — | — | Mar 28, 2026 | - |
| 51712204 | Where is my order? | Solved | Normal | Salvador Roberts | — | Tommy Kuvalis | Phone | loyaltysampleswholesale | 19h | ●Responded | 5/5 | — | — | Mar 26, 2026 | - |
| 88136335 | Order arrived damaged | Closed | Normal | Salvador Roberts | — |  Ignatius Cummerata | loyalty | 6h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Mar 26, 2026 | |
| 26379799 | Pro discount enrollment | Closed | Normal | Salvador Roberts | — |  Miss Amber Hintz Sr. | Chat | — | 2d | ⊘Not fired | — | — | — | Mar 23, 2026 | Mar 27, 2026 |
| 40940462 | Cancel subscription / Auto-replenish | Solved | Normal | Salvador Roberts | — | Tommy Kuvalis | Chat | damagedloyalty | 4d 6h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - |
| 81545309 | Allergic reaction concern | Pending | High | Salvador Roberts | — |  Leonard Waters-Howell | shade-matchvip | - | —Skipped | — | — | — | Mar 2, 2026 | - | |
| 84032521 | Where is my order? | Solved | Low | Salvador Roberts | — | Miss Amber Hintz Sr. | influencerdamagedbopis | 1d 17h | ●Responded | 3/5 | — | — | Feb 25, 2026 | - | |
| 55554178 | Birthday gift not received | Solved | Normal | Salvador Roberts | — | Mr. Skyla Trantow | shipping | 3d 7h | ●Responded | 3/5 | — | — | Feb 21, 2026 | - | |
| 76450272 | Shipping cost question | Solved | Normal | Salvador Roberts | — |  Mr. Lonie Hudson | Chat | loyaltyapp | 9h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - |
| 48742993 | Address change after shipping | Pending | Normal | Salvador Roberts | — | Darryl Jacobi | damagedapp | - | —Skipped | — | — | — | Feb 13, 2026 | - | |
| 22352459 | Price match request | Solved | Normal | Salvador Roberts | — |  Lily Raynor | Chat | refundreturnsbopis | 1h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - |
| 97690517 | Wrong shade sent | Solved | Low | Salvador Roberts | — | Darryl Jacobi | wholesaleappsamples | 15h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 98870775 | Item authenticity concern | Closed | Normal | Salvador Roberts | — | Mr. Skyla Trantow | wholesaledamagedreturns | 1h | ●Responded | 5/5 | — | — | Dec 25, 2025 | Dec 31, 2025 | |
| 11603334 | Item authenticity concern | Closed | Normal | Salvador Roberts | — | Mr. Skyla Trantow | — | 2h | ⊘Not fired | — | — | — | Dec 20, 2025 | Dec 26, 2025 | |
| 79318228 | BOPIS order cancelled at store | Solved | Normal | Salvador Roberts | — |  Jacklyn Dare | Chat | gift-carddamaged | 1d 4h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - |
| 30055319 | Item authenticity concern | Solved | Normal | Salvador Roberts | — | Lily Raynor | Chat | vipgift-carddamaged | 6h | ●Responded | 3/5 | — | — | Dec 12, 2025 | - |
| 05060683 | Gift card balance question | Solved | Normal | Salvador Roberts | — | Faith Hilll | Chat | returnsrefund | 2h | ●Responded | 5/5 | — | — | Dec 12, 2025 | - |
| 58630451 | BOPIS pickup not ready | Solved | Normal | Salvador Roberts | — | Eula McKenzie | Chat | wholesalebopissamples | 1d | ○Sent, no reply | — | — | — | Dec 12, 2025 | - |
| 80960878 | Address change after shipping | Solved | High | Salvador Roberts | — | Amely Pacocha | — | 23h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | |
| 28338701 | Price match request | Open | Normal | Salvador Roberts | — |  Steve O'Conner | — | - | —Skipped | — | — | — | Dec 1, 2025 | - | |
| 32806285 | Missing samples in order | Solved | Urgent | Salvador Roberts | — | Lily Raynor | Chat | appvipdamaged | 1h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - |
| 26287323 | Item authenticity concern | Solved | Normal | Salvador Roberts | — | Mr. Skyla Trantow | Phone | refund | 3d 11h | ●Responded | 7/11 | — | — | Nov 21, 2025 | - |
| 69354205 | Loyalty points not posting | Closed | Normal | Salvador Roberts | — | Mr. Lonie Hudson | — | 15h | ●Responded | 3/5 | — | — | Nov 20, 2025 | Nov 27, 2025 | |
| 69272050 | BOPIS order cancelled at store | Closed | Normal | Salvador Roberts | — | Tommy Kuvalis | fragranceappshade-match | 3h | ●Responded | 5/5 | — | — | Nov 18, 2025 | Nov 24, 2025 | |
| 36697263 | Gift card balance question | Closed | Low | Salvador Roberts | — | Kaela Friesen | Chat | — | 1d | ⊘Not fired | — | — | — | Nov 18, 2025 | Nov 22, 2025 |
| 02906511 | Birthday gift not received | Closed | Normal | Salvador Roberts | — | Kip Schroeder IV | gift-card | 7d 4h | ○Sent, no reply | — | — | — | Nov 2, 2025 | Nov 16, 2025 | |
| 79358418 | BOPIS pickup not ready | Closed | Normal | Salvador Roberts | — | Lily Raynor | Phone | samples | 1d 15h | ●Responded | 4/5 | — | — | Oct 17, 2025 | Oct 21, 2025 |
| 75186660 | Question about product ingredients | Closed | Normal | Salvador Roberts | — | Miss Amber Hintz Sr. | returnsbopiswholesale | 4h | ●Responded | 4/5 | — | — | Oct 6, 2025 | Oct 8, 2025 | |
| 59757683 | Discount code not working | Closed | Normal | Salvador Roberts | — |  Yazmin Jast | loyaltysamples | 5h | ●Responded | 5/5 | — | — | Oct 6, 2025 | Oct 7, 2025 | |
| 69277364 | Where is my order? | Solved | Normal | Salvador Roberts | — | Yazmin Jast | apprefundgift-card | 2d 13h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |
| 44826141 | Price match request | Solved | High | Salvador Roberts | — | Kip Schroeder IV | returnsrefundshade-match | 5h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 56543683 | Birthday gift not received | Solved | Normal | Salvador Roberts | — |  Mr. Eliza Gerhold IV | Chat | — | 7h | ●Responded | 4/5 | — | — | Sep 8, 2025 | - |
| 58270295 | Discount code not working | Solved | Normal | Salvador Roberts | — |  Chaz Renner | — | 9h | ●Responded | 10/11 | — | — | Sep 5, 2025 | - | |
| 95607168 | Missing items in shipment | Solved | Normal | Salvador Roberts | — |  Garth Dooley | shade-matchrefundapp | 2d 10h | ●Responded | 7/11 | — | — | Sep 1, 2025 | - | |
| 45020851 | Return after 30-day window | Solved | Normal | Salvador Roberts | — | Eula McKenzie | shade-matchvip | 5h | ●Responded | 10/11 | — | — | Aug 29, 2025 | - | |
| 45925236 | Return after 30-day window | Solved | Normal | Salvador Roberts | — | Steve O'Conner | — | 4h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |
| 12191173 | Price match request | Solved | Normal | Salvador Roberts | — |  Oscar O'Hara | wholesaleappshipping | 6h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | |
| 98757897 | Allergic reaction concern | Solved | Low | Salvador Roberts | — | Garth Dooley | damagedreturns | 5h | ●Responded | 10/11 | — | — | Aug 5, 2025 | - | |
| 94508115 | Pro discount enrollment | Closed | High | Salvador Roberts | — | Kaela Friesen | fragranceshade-match | 7h | ●Responded | 5/5 | — | — | Aug 2, 2025 | Aug 4, 2025 | |
| 52132496 | Birthday gift not received | Solved | Normal | Salvador Roberts | — | Yazmin Jast | — | 1h | ●Responded | 4/5 | — | — | Jul 10, 2025 | - | |
| 17875409 | App crashes at checkout | Solved | Low | Salvador Roberts | — | Eula McKenzie | Chat | samplesloyalty | 17h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - |
| 97099115 | Discount code not working | Open | Low | Salvador Roberts | — | Darryl Jacobi | Phone | bopis | - | —Skipped | — | — | — | Jun 24, 2025 | - |
| 51624248 | Discount code not working | Closed | High | Salvador Roberts | — |  Mr. Cade Senger | Chat | fragranceinfluencerbopis | 2h | ⊘Not fired | — | — | — | Jun 16, 2025 | Jun 19, 2025 |