Dan Dooley
kolby_bednar26@yahoo.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 25536095 | Restock alert for backorder | Closed | Normal | Dan Dooley | — |  Kaela Friesen | Chat | gift-cardappfragrance | 2d 12h | ⊘Not fired | — | — | — | May 16, 2026 | May 24, 2026 |
| 82660567 | Return after 30-day window | Closed | Normal | Dan Dooley | — |  Oscar O'Hara | loyalty | 3h | ○Sent, no reply | — | — | — | May 7, 2026 | May 9, 2026 | |
| 76639438 | Wholesale order question | Closed | Normal | Dan Dooley | — | Kaela Friesen | Social | vipfragrance | 7d 1h | ⊘Not fired | — | — | — | Apr 30, 2026 | May 13, 2026 |
| 48325729 | Store experience feedback | Closed | High | Dan Dooley | — | Kaela Friesen | Phone | bopisshippingloyalty | 6h | ●Responded | 5/5 | — | — | Apr 20, 2026 | Apr 24, 2026 |
| 47348632 | Question about product ingredients | Pending | Urgent | Dan Dooley | — |  Mr. Lonie Hudson | damagedreturns | - | —Skipped | — | — | — | Apr 11, 2026 | - | |
| 57948576 | Foundation match help | Closed | Normal | Dan Dooley | — |  Lily Raynor | — | 17h | ●Responded | 5/5 | — | — | Mar 29, 2026 | Mar 31, 2026 | |
| 83099216 | Wrong shade sent | Solved | High | Dan Dooley | — |  Kip Schroeder IV | Chat | influencervipreturns | 20h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 63593471 | Lost package follow-up | Solved | Normal | Dan Dooley | — | Oscar O'Hara | Chat | — | 1d 17h | ●Responded | 4/5 | — | — | Feb 24, 2026 | - |
| 83582500 | Insider tier issue | Pending | High | Dan Dooley | — |  Steve O'Conner | Chat | loyaltyreturns | - | —Skipped | — | — | — | Feb 19, 2026 | - |
| 93009208 | BOPIS pickup not ready | Solved | Normal | Dan Dooley | — |  Mr. Eliza Gerhold IV | wholesale | 14h | ⊘Not fired | — | — | — | Feb 19, 2026 | - | |
| 50687443 | Wrong shade sent | Open | High | Dan Dooley | — | Oscar O'Hara | Social | influencerapprefund | - | —Skipped | — | — | — | Feb 17, 2026 | - |
| 81765419 | Question about product ingredients | Closed | Normal | Dan Dooley | — |  Faith Hilll | Chat | — | 3h | ⊘Not fired | — | — | — | Jan 23, 2026 | Jan 26, 2026 |
| 25725286 | Return after 30-day window | Solved | Normal | Dan Dooley | — |  Mr. Skyla Trantow | Chat | samples | 2d 7h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 27217184 | Missing samples in order | Solved | Low | Dan Dooley | — |  Garth Dooley | Chat | — | 23h | ⊘Not fired | — | — | — | Jan 7, 2026 | - |
| 56472611 | Birthday gift not received | Solved | Normal | Dan Dooley | — |  Chaz Renner | Chat | wholesalerefund | 5h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - |
| 07376778 | Pro discount enrollment | Pending | Normal | Dan Dooley | — |  Leonard Waters-Howell | Social | influencer | - | —Skipped | — | — | — | Dec 19, 2025 | - |
| 88383883 | Gift card balance question | Solved | Normal | Dan Dooley | — |  Yazmin Jast | gift-cardwholesale | 3d | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 04322109 | Lost package follow-up | Solved | Low | Dan Dooley | — | Oscar O'Hara | Phone | loyaltywholesalefragrance | 1d 17h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - |
| 59343263 | Wrong shade sent | Closed | Normal | Dan Dooley | — | Mr. Eliza Gerhold IV | shade-match | 7h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 11, 2025 | |
| 29412997 | Cancel order request | Solved | Normal | Dan Dooley | — |  Julie Hodkiewicz | gift-card | 3h | ●Responded | 4/5 | — | — | Nov 28, 2025 | - | |
| 26975068 | Refund not received | Open | Normal | Dan Dooley | — |  Ignatius Cummerata | returnsrefundsamples | - | —Skipped | — | — | — | Nov 14, 2025 | - | |
| 56295826 | Allergic reaction concern | Open | High | Dan Dooley | — |  Jacklyn Dare | influencerrefund | - | —Skipped | — | — | — | Nov 7, 2025 | - | |
| 94665493 | Pro discount enrollment | Solved | Normal | Dan Dooley | — | Jacklyn Dare | Social | fragrance | 1h | ⊘Not fired | — | — | — | Nov 4, 2025 | - |
| 33091050 | Insider tier issue | Solved | Normal | Dan Dooley | — | Yazmin Jast | Chat | influencerfragranceshipping | 19h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - |
| 05123434 | App crashes at checkout | Solved | Normal | Dan Dooley | — | Julie Hodkiewicz | returnsbopis | 2d 2h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 10195306 | Restock alert for backorder | Pending | Normal | Dan Dooley | — |  Eula McKenzie | bopisrefund | - | —Skipped | — | — | — | Oct 9, 2025 | - | |
| 47307907 | Order arrived damaged | Solved | High | Dan Dooley | — |  Vilma Gusikowski | — | 6h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | |
| 37359483 | Missing items in shipment | Solved | Normal | Dan Dooley | — |  Mr. Cade Senger | Chat | wholesale | 22h | ●Responded | 4/5 | — | — | Sep 10, 2025 | - |
| 61116401 | Wrong shade sent | Solved | Normal | Dan Dooley | — | Garth Dooley | Chat | wholesalefragrance | 3d 1h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - |
| 52698431 | Foundation match help | Solved | Low | Dan Dooley | — | Kaela Friesen | gift-cardbopisapp | 18h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | |
| 40227405 | Allergic reaction concern | Solved | Normal | Dan Dooley | — | Mr. Cade Senger | Chat | loyalty | 18h | ●Responded | 4/11 | — | — | Jul 26, 2025 | - |
| 56198448 | Gift card balance question | Solved | Normal | Dan Dooley | — |  Darryl Jacobi | damagedappgift-card | 16h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |
| 43739706 | Order arrived damaged | Closed | Normal | Dan Dooley | — | Leonard Waters-Howell | vipdamaged | 1h | ●Responded | 4/5 | — | — | Jul 21, 2025 | Jul 22, 2025 | |
| 94064455 | Restock alert for backorder | Closed | Normal | Dan Dooley | — | Mr. Eliza Gerhold IV | Phone | — | 5h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 12, 2025 |
| 66064309 | Shipping cost question | Closed | Urgent | Dan Dooley | — | Leonard Waters-Howell | Chat | — | 1h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 1, 2025 |
| 37340292 | Missing samples in order | Solved | Normal | Dan Dooley | — |  Tommy Kuvalis | — | 4h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |
| 03279035 | Missing items in shipment | Closed | Low | Dan Dooley | — |  Katrina Johns | — | 5d 19h | ●Responded | 3/5 | — | — | Jun 8, 2025 | Jun 16, 2025 | |
| 18904490 | Cancel order request | Closed | Normal | Dan Dooley | — | Lily Raynor | influencerdamaged | 3d 7h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 12, 2025 | |
| 38975323 | Restock alert for backorder | Solved | Urgent | Dan Dooley | — | Mr. Eliza Gerhold IV | — | 4d 9h | ⊘Not fired | — | — | — | May 31, 2025 | - | |
| 10896104 | Gift card balance question | Solved | Normal | Dan Dooley | — | Eula McKenzie | Chat | — | 8h | ○Sent, no reply | — | — | — | May 30, 2025 | - |
| 87502458 | App crashes at checkout | Solved | Low | Dan Dooley | — | Leonard Waters-Howell | Chat | refundshade-match | 6h | ⊘Not fired | — | — | — | May 28, 2025 | - |