Carol Morissette
marcus_harris86@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 25429472 | Shipping cost question | Solved | Normal | — | Chat | shippingloyalty | 21h | ●Responded | 9/11 | — | — | May 17, 2026 | - | ||
| 93684598 | Loyalty points not posting | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |||
| 96822175 | Restock alert for backorder | Closed | Normal | — | samplesshade-match | 14h | ○Sent, no reply | — | — | — | May 1, 2026 | May 5, 2026 | |||
| 12335699 | Loyalty points not posting | Solved | Low | — | app | 5h | ●Responded | 9/11 | — | — | Apr 27, 2026 | - | |||
| 60617887 | Influencer code not working | Solved | Normal | — | Chat | — | 9d 1h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | ||
| 04954867 | App login problem | Solved | Normal | — | Chat | influencervipshade-match | 2h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | ||
| 22232063 | Pro discount enrollment | Closed | Normal | — | appvipshipping | 23h | ●Responded | 4/5 | — | — | Apr 2, 2026 | Apr 6, 2026 | |||
| 88680126 | Discount code not working | Open | Low | — | wholesale | - | —Skipped | — | — | — | Mar 23, 2026 | - | |||
| 77397112 | Missing samples in order | Solved | Normal | — | samplesinfluencerreturns | 6h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |||
| 87408594 | Item authenticity concern | Solved | Normal | — | Chat | — | 2d 21h | ⊘Not fired | — | — | — | Mar 8, 2026 | - | ||
| 17072550 | Price match request | Open | High | — | Chat | — | - | —Skipped | — | — | — | Mar 7, 2026 | - | ||
| 07551379 | Question about product ingredients | Closed | Normal | — | — | 2d 1h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 3, 2026 | |||
| 55830350 | App crashes at checkout | Closed | Normal | — | Chat | shipping | 4h | ⊘Not fired | — | — | — | Feb 23, 2026 | Mar 2, 2026 | ||
| 13302531 | Loyalty points not posting | Solved | Normal | — | damaged | 23h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |||
| 83053447 | Missing samples in order | Solved | Normal | — | Phone | refundapp | 2h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - | ||
| 76324329 | Influencer code not working | Closed | High | — | gift-card | 2d 12h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 17, 2026 | |||
| 94324635 | Refund not received | Solved | Normal | — | Chat | influencer | 23h | ○Sent, no reply | — | — | — | Jan 4, 2026 | - | ||
| 54376615 | Price match request | Solved | Normal | — | — | 2d 8h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |||
| 65416240 | Return after 30-day window | Solved | Normal | — | samplesbopis | 11h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |||
| 88792780 | Where is my order? | Closed | Normal | — | samplesapp | 18h | ●Responded | 3/5 | — | — | Dec 18, 2025 | Dec 25, 2025 | |||
| 12203967 | App login problem | Solved | Normal | — | shade-matchappinfluencer | 14h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |||
| 54314974 | Refund not received | Solved | High | — | damagedreturns | 3h | ●Responded | 4/5 | — | — | Dec 14, 2025 | - | |||
| 39655597 | App crashes at checkout | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | ||
| 58344169 | Birthday gift not received | Solved | Urgent | — | Chat | loyaltyappvip | 6h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | ||
| 04441936 | Question about product ingredients | Solved | Low | — | Phone | fragranceappsamples | 1h | ●Responded | 5/5 | — | — | Dec 3, 2025 | - | ||
| 67344309 | Klarna / Afterpay split issue | Solved | Normal | — | vipfragrance | 19h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |||
| 52348788 | Lost package follow-up | Solved | Normal | — | loyalty | 20h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |||
| 28423285 | Cancel subscription / Auto-replenish | Solved | Low | — | bopisgift-cardvip | 3h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |||
| 10918714 | Cancel order request | Solved | Normal | — | shade-match | 4h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |||
| 71336863 | BOPIS pickup not ready | Closed | Low | — | viployaltybopis | 4h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 3, 2025 | |||
| 88706957 | Discount code not working | Solved | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | ||
| 14551566 | Foundation match help | Solved | Normal | — | Chat | shade-match | 1h | ●Responded | 5/5 | — | — | Sep 19, 2025 | - | ||
| 89746356 | Question about product ingredients | Closed | Normal | — | Chat | returnsdamaged | 3h | ●Responded | 5/5 | — | — | Sep 4, 2025 | Sep 9, 2025 | ||
| 52533468 | Price match request | Closed | High | — | loyaltysamplesbopis | 11h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 9, 2025 | |||
| 25757278 | Foundation match help | Open | Normal | — | Chat | wholesalesamples | - | —Skipped | — | — | — | Jul 17, 2025 | - | ||
| 55663281 | Return after 30-day window | Solved | Normal | — | Chat | shade-match | 5h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | ||
| 86599617 | Item authenticity concern | Closed | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 20, 2025 | |||
| 01536151 | Refund not received | Solved | Low | — | gift-carddamagedwholesale | 3h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |||
| 28739326 | Wholesale order question | Closed | Normal | — | Chat | damagedshade-match | 1d 8h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 19, 2025 | ||
| 78883110 | Discount code not working | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jun 14, 2025 | - | ||
| 05920819 | Price match request | Pending | Normal | — | Phone | fragrancedamaged | - | —Skipped | — | — | — | Jun 10, 2025 | - | ||
| 43673747 | Question about product ingredients | Solved | Normal | — | samplesappbopis | 5h | ⊘Not fired | — | — | — | Jun 6, 2025 | - |