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CustomersCarol Morissette

Carol Morissette

marcus_harris86@yahoo.com
Tickets42Responses8
Showing 1 - 42 of 42
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Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
25429472Shipping cost questionSolvedNormalCarol Morissette—Lily RaynorChat
shippingloyalty
21h●Responded9/11——May 17, 2026-
93684598Loyalty points not postingSolvedNormalCarol Morissette—Katrina JohnsEmail—5h○Sent, no reply———May 4, 2026-
96822175Restock alert for backorderClosedNormalCarol Morissette—Vilma GusikowskiEmail
samplesshade-match
14h○Sent, no reply———May 1, 2026May 5, 2026
12335699Loyalty points not postingSolvedLowCarol Morissette—Yazmin JastEmail
app
5h●Responded9/11——Apr 27, 2026-
60617887Influencer code not workingSolvedNormalCarol Morissette—Mr. Eliza Gerhold IVChat—9d 1h○Sent, no reply———Apr 10, 2026-
04954867App login problemSolvedNormalCarol Morissette—Oscar O'HaraChat
influencervipshade-match
2h○Sent, no reply———Apr 9, 2026-
22232063Pro discount enrollmentClosedNormalCarol Morissette—Mr. Lonie HudsonEmail
appvipshipping
23h●Responded4/5——Apr 2, 2026Apr 6, 2026
88680126Discount code not workingOpenLowCarol Morissette—Miss Amber Hintz Sr.Email
wholesale
-—Skipped———Mar 23, 2026-
77397112Missing samples in orderSolvedNormalCarol Morissette—Leonard Waters-HowellEmail
samplesinfluencerreturns
6h○Sent, no reply———Mar 9, 2026-
87408594Item authenticity concernSolvedNormalCarol Morissette—Jacklyn DareChat—2d 21h⊘Not fired———Mar 8, 2026-
17072550Price match requestOpenHighCarol Morissette—Mr. Eliza Gerhold IVChat—-—Skipped———Mar 7, 2026-
07551379Question about product ingredientsClosedNormalCarol Morissette—Kip Schroeder IVEmail—2d 1h○Sent, no reply———Feb 26, 2026Mar 3, 2026
55830350App crashes at checkoutClosedNormalCarol Morissette—Mr. Eliza Gerhold IVChat
shipping
4h⊘Not fired———Feb 23, 2026Mar 2, 2026
13302531Loyalty points not postingSolvedNormalCarol Morissette—Kaela FriesenEmail
damaged
23h○Sent, no reply———Feb 18, 2026-
83053447Missing samples in orderSolvedNormalCarol Morissette—Faith HilllPhone
refundapp
2h○Sent, no reply———Feb 1, 2026-
76324329Influencer code not workingClosedHighCarol Morissette—Dr. Mandy McLaughlinEmail
gift-card
2d 12h○Sent, no reply———Jan 10, 2026Jan 17, 2026
94324635Refund not receivedSolvedNormalCarol Morissette—Katrina JohnsChat
influencer
23h○Sent, no reply———Jan 4, 2026-
54376615Price match requestSolvedNormalCarol Morissette—Miss Amber Hintz Sr.Email—2d 8h○Sent, no reply———Dec 30, 2025-
65416240Return after 30-day windowSolvedNormalCarol Morissette—Katrina JohnsEmail
samplesbopis
11h○Sent, no reply———Dec 19, 2025-
88792780Where is my order?ClosedNormalCarol Morissette—Mr. Eliza Gerhold IVEmail
samplesapp
18h●Responded3/5——Dec 18, 2025Dec 25, 2025
12203967App login problemSolvedNormalCarol Morissette—Mr. Skyla TrantowEmail
shade-matchappinfluencer
14h○Sent, no reply———Dec 17, 2025-
54314974Refund not receivedSolvedHighCarol Morissette—Vilma GusikowskiEmail
damagedreturns
3h●Responded4/5——Dec 14, 2025-
39655597App crashes at checkoutSolvedNormalCarol Morissette—Mr. Lonie HudsonChat—4h○Sent, no reply———Dec 10, 2025-
58344169Birthday gift not receivedSolvedUrgentCarol Morissette—Jacklyn DareChat
loyaltyappvip
6h○Sent, no reply———Dec 5, 2025-
04441936Question about product ingredientsSolvedLowCarol Morissette—Kaela FriesenPhone
fragranceappsamples
1h●Responded5/5——Dec 3, 2025-
67344309Klarna / Afterpay split issueSolvedNormalCarol Morissette—Mr. Cade SengerEmail
vipfragrance
19h○Sent, no reply———Nov 12, 2025-
52348788Lost package follow-upSolvedNormalCarol Morissette—Kip Schroeder IVEmail
loyalty
20h○Sent, no reply———Oct 17, 2025-
28423285Cancel subscription / Auto-replenishSolvedLowCarol Morissette—Mr. Lonie HudsonEmail
bopisgift-cardvip
3h○Sent, no reply———Oct 17, 2025-
10918714Cancel order requestSolvedNormalCarol Morissette—Ignatius CummerataEmail
shade-match
4h○Sent, no reply———Oct 10, 2025-
71336863BOPIS pickup not readyClosedLowCarol Morissette—Mr. Cade SengerEmail
viployaltybopis
4h○Sent, no reply———Sep 30, 2025Oct 3, 2025
88706957Discount code not workingSolvedNormalCarol Morissette—Kip Schroeder IVChat—3h○Sent, no reply———Sep 23, 2025-
14551566Foundation match helpSolvedNormalCarol Morissette—Leonard Waters-HowellChat
shade-match
1h●Responded5/5——Sep 19, 2025-
89746356Question about product ingredientsClosedNormalCarol Morissette—Tommy KuvalisChat
returnsdamaged
3h●Responded5/5——Sep 4, 2025Sep 9, 2025
52533468Price match requestClosedHighCarol Morissette—Jacklyn DareEmail
loyaltysamplesbopis
11h○Sent, no reply———Aug 5, 2025Aug 9, 2025
25757278Foundation match helpOpenNormalCarol Morissette—Miss Amber Hintz Sr.Chat
wholesalesamples
-—Skipped———Jul 17, 2025-
55663281Return after 30-day windowSolvedNormalCarol Morissette—Kip Schroeder IVChat
shade-match
5h○Sent, no reply———Jul 4, 2025-
86599617Item authenticity concernClosedNormalCarol Morissette—Oscar O'HaraEmail—5h○Sent, no reply———Jun 19, 2025Jun 20, 2025
01536151Refund not receivedSolvedLowCarol Morissette—Oscar O'HaraEmail
gift-carddamagedwholesale
3h○Sent, no reply———Jun 18, 2025-
28739326Wholesale order questionClosedNormalCarol Morissette—Ignatius CummerataChat
damagedshade-match
1d 8h○Sent, no reply———Jun 17, 2025Jun 19, 2025
78883110Discount code not workingPendingNormalCarol Morissette—Tommy KuvalisChat—-—Skipped———Jun 14, 2025-
05920819Price match requestPendingNormalCarol Morissette—Darryl JacobiPhone
fragrancedamaged
-—Skipped———Jun 10, 2025-
43673747Question about product ingredientsSolvedNormalCarol Morissette—Lily RaynorEmail
samplesappbopis
5h⊘Not fired———Jun 6, 2025-
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Properties

Customer
Name
Carol Morissette
Email
marcus_harris86@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
13,741
Lifetime spend
330
Last purchase
Apr 3, 2026
Skin tone
—
Foundation shade
37W
Skin concerns
uneven-texture, fine-lines
Allergies / restrictions
—
Favorite brands
Drunk Elephant
YTD spend
2,594
App installed
Yes
App last opened
May 7, 2026
Email subscribed
No
Marketing segment
active
Last purchase amount
120
Total orders
9
Preferred category
—
Tickets
Tickets
42
Last seen
May 17, 2026
Responses
Avg rating
5.50