Kurtis Denesik
roman39@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 79417677 | BOPIS order cancelled at store | Solved | Normal | — | Chat | — | 1d | ○Sent, no reply | — | — | — | May 22, 2026 | - | ||
| 51505063 | Item authenticity concern | Closed | Normal | — | Chat | influencerreturns | 2d 20h | ●Responded | 4/5 | — | — | May 22, 2026 | May 26, 2026 | ||
| 88288460 | Item authenticity concern | Solved | Normal | — | samples | 3h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |||
| 59030008 | Refund not received | Open | Normal | — | Chat | shade-match | - | —Skipped | — | — | — | May 5, 2026 | - | ||
| 86446083 | Gift card balance question | Solved | Normal | — | gift-cardapp | 8d 20h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |||
| 83954627 | Birthday gift not received | Pending | Normal | — | Chat | loyalty | - | —Skipped | — | — | — | Apr 17, 2026 | - | ||
| 64906337 | App crashes at checkout | Solved | Normal | — | damaged | 3h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |||
| 96632985 | Allergic reaction concern | Closed | Normal | — | fragranceloyaltyrefund | 6h | ●Responded | 5/5 | — | — | Mar 19, 2026 | Mar 20, 2026 | |||
| 91258219 | Influencer code not working | Solved | Normal | — | refund | 3h | ●Responded | 5/5 | — | — | Mar 17, 2026 | - | |||
| 59773332 | BOPIS pickup not ready | Solved | Normal | — | Phone | bopisloyaltyapp | 23h | ●Responded | 10/11 | — | — | Mar 16, 2026 | - | ||
| 29323366 | Wholesale order question | Pending | Normal | — | app | - | —Skipped | — | — | — | Mar 11, 2026 | - | |||
| 69139805 | Question about product ingredients | Solved | Normal | — | Chat | — | 20h | ●Responded | 1/5 | — | — | Mar 9, 2026 | - | ||
| 26063545 | Missing items in shipment | Solved | Normal | — | wholesale | 4h | ○Sent, no reply | — | — | — | Mar 8, 2026 | - | |||
| 81152038 | BOPIS pickup not ready | Closed | Low | — | bopis | 13h | ●Responded | 3/5 | — | — | Mar 6, 2026 | Mar 14, 2026 | |||
| 58591218 | BOPIS pickup not ready | Solved | Normal | — | Chat | loyaltyapp | 10h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | ||
| 12679431 | Allergic reaction concern | Pending | Normal | — | influencerreturns | - | —Skipped | — | — | — | Mar 1, 2026 | - | |||
| 12042827 | Question about product ingredients | Solved | High | — | fragrance | 5h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |||
| 54623964 | Pro discount enrollment | Solved | Normal | — | refundinfluencer | 5h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |||
| 26619081 | App crashes at checkout | Closed | Normal | — | — | 5h | ●Responded | 3/5 | — | — | Jan 14, 2026 | Jan 15, 2026 | |||
| 74031808 | Allergic reaction concern | Closed | Normal | — | conversation-mockupfragrancegift-card | 3h | ○Sent, no reply | — | 30 · fail | Jan 13, 2026 | Jan 15, 2026 | ||||
| 38824274 | Item authenticity concern | Closed | High | — | Social | damagedshade-match | 1h | ⊘Not fired | — | — | — | Jan 12, 2026 | Jan 18, 2026 | ||
| 79341721 | Refund not received | Closed | Low | — | Chat | bopis | 1h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 16, 2026 | ||
| 76566486 | Allergic reaction concern | Closed | Normal | — | returnsgift-cardfragrance | 7d 8h | ●Responded | 2/5 | — | — | Jan 10, 2026 | Jan 22, 2026 | |||
| 63995365 | Question about product ingredients | Solved | Low | — | bopissamplesshipping | 1d 1h | ●Responded | 4/5 | — | — | Jan 9, 2026 | - | |||
| 23595195 | Order arrived damaged | Solved | Low | — | samplesfragrancegift-card | 9h | ●Responded | 4/5 | — | — | Dec 15, 2025 | - | |||
| 49657063 | App login problem | Solved | High | — | shippingfragrancevip | 9h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |||
| 65743779 | Return after 30-day window | Solved | Normal | — | appbopis | 3h | ⊘Not fired | — | — | — | Nov 28, 2025 | - | |||
| 24580914 | Order arrived damaged | Solved | High | — | Chat | viployalty | 2h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | ||
| 59800574 | Birthday gift not received | Closed | Low | — | shippingdamagedreturns | 4h | ●Responded | 10/11 | — | — | Nov 8, 2025 | Nov 11, 2025 | |||
| 98962248 | Store experience feedback | Solved | Normal | — | loyaltyshippingbopis | 6h | ⊘Not fired | — | — | — | Nov 7, 2025 | - | |||
| 67402377 | Cancel subscription / Auto-replenish | Solved | Normal | — | Social | returnsloyaltyshipping | 2h | ⊘Not fired | — | — | — | Nov 6, 2025 | - | ||
| 87520737 | Pro discount enrollment | Closed | Normal | — | app | 5h | ●Responded | 5/5 | — | — | Nov 2, 2025 | Nov 4, 2025 | |||
| 52713005 | Question about product ingredients | Open | Normal | — | Chat | gift-card | - | —Skipped | — | — | — | Oct 17, 2025 | - | ||
| 14981779 | Question about product ingredients | Closed | Normal | — | Chat | loyaltybopis | 1h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 22, 2025 | ||
| 70253342 | Lost package follow-up | Solved | Normal | — | samples | 2h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |||
| 64659869 | Pro discount enrollment | Solved | Normal | — | — | 8h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |||
| 03320885 | Price match request | Solved | Low | — | refund | 2h | ●Responded | 4/11 | — | — | Aug 22, 2025 | - | |||
| 81584163 | Loyalty points not posting | Closed | Normal | — | appgift-card | 5h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 10, 2025 | |||
| 62384980 | Lost package follow-up | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |||
| 09332378 | Pro discount enrollment | Solved | Normal | — | gift-card | 6h | ⊘Not fired | — | — | — | Aug 2, 2025 | - | |||
| 81258209 | App login problem | Closed | Normal | — | — | 6h | ●Responded | 4/5 | — | — | Aug 1, 2025 | Aug 7, 2025 | |||
| 05719595 | Allergic reaction concern | Solved | Normal | — | — | 1h | ●Responded | 5/5 | — | — | Jul 13, 2025 | - | |||
| 08152511 | Insider tier issue | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |||
| 41617700 | Return after 30-day window | Solved | Normal | — | vipwholesaleinfluencer | 4h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |||
| 32789740 | Allergic reaction concern | Closed | High | — | Social | loyaltysamples | 1h | ⊘Not fired | — | — | — | Jul 8, 2025 | Jul 11, 2025 | ||
| 95232274 | BOPIS pickup not ready | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |||
| 58054225 | Insider tier issue | Closed | High | — | Chat | bopisfragranceinfluencer | 6d 21h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 15, 2025 | ||
| 11130903 | Pro discount enrollment | Solved | High | — | Chat | — | 12h | ●Responded | 10/11 | — | — | Jul 2, 2025 | - | ||
| 01475212 | App crashes at checkout | Solved | Low | — | bopisloyalty | 5h | ●Responded | 4/5 | — | — | Jun 30, 2025 | - | |||
| 11887485 | BOPIS order cancelled at store | Closed | Low | — | Social | — | 14h | ⊘Not fired | — | — | — | Jun 30, 2025 | Jul 3, 2025 |