Joanne Vandervort
percy_paucek@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10862386 | BOPIS order cancelled at store | Solved | Low | Joanne Vandervort | — |  Julie Hodkiewicz | Social | — | 9h | ⊘Not fired | — | — | — | May 21, 2026 | - |
| 25884948 | Order arrived damaged | Solved | Normal | Joanne Vandervort | — |  Kip Schroeder IV | loyaltyreturnsvip | 1h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 84752024 | Item authenticity concern | Pending | Normal | Joanne Vandervort | — |  Amely Pacocha | Phone | returnsbopis | - | —Skipped | — | — | — | May 19, 2026 | - |
| 48164035 | Pro discount enrollment | Solved | Normal | Joanne Vandervort | — |  Ignatius Cummerata | Phone | vipwholesale | 14h | ○Sent, no reply | — | — | — | May 12, 2026 | - |
| 80592841 | Order arrived damaged | Solved | Low | Joanne Vandervort | — | Ignatius Cummerata | appshade-matchloyalty | 8d 9h | ⊘Not fired | — | — | — | Apr 11, 2026 | - | |
| 56479453 | Missing items in shipment | Solved | Normal | Joanne Vandervort | — |  Yazmin Jast | — | 9h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |
| 12319926 | Price match request | Solved | Normal | Joanne Vandervort | — |  Mr. Lonie Hudson | vip | 6h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 52670236 | Order arrived damaged | Pending | Normal | Joanne Vandervort | — |  Kaela Friesen | samplesvip | - | —Skipped | — | — | — | Feb 14, 2026 | - | |
| 51707790 | Question about product ingredients | Solved | Normal | Joanne Vandervort | — |  Lily Raynor | — | 2d 14h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 57031023 | Restock alert for backorder | Closed | High | Joanne Vandervort | — |  Eula McKenzie | bopis | 8h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 30, 2026 | |
| 44457210 | Missing items in shipment | Solved | Normal | Joanne Vandervort | — | Kip Schroeder IV | Chat | vip | 6h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - |
| 19731843 | Question about product ingredients | Closed | Normal | Joanne Vandervort | — |  Katrina Johns | refund | 8d 3h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 31, 2026 | |
| 51760819 | Price match request | Pending | Normal | Joanne Vandervort | — | Kip Schroeder IV | Chat | gift-cardwholesalerefund | - | —Skipped | — | — | — | Jan 5, 2026 | - |
| 42001620 | Refund not received | Solved | Normal | Joanne Vandervort | — | Mr. Lonie Hudson | fragrancerefundbopis | 2d 6h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 90806182 | Discount code not working | Solved | Normal | Joanne Vandervort | — |  Dr. Mandy McLaughlin | Chat | refund | 6h | ●Responded | 5/5 | — | — | Dec 24, 2025 | - |
| 22728763 | Klarna / Afterpay split issue | Closed | Normal | Joanne Vandervort | — | Lily Raynor | damagedapp | 6d 22h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 31, 2025 | |
| 88014499 | Loyalty points not posting | Closed | Low | Joanne Vandervort | — | Katrina Johns | vip | 9h | ●Responded | 5/5 | — | — | Dec 12, 2025 | Dec 19, 2025 | |
| 89308122 | Missing samples in order | Open | Normal | Joanne Vandervort | — |  Vilma Gusikowski | Chat | returnsapp | - | —Skipped | — | — | — | Dec 11, 2025 | - |
| 55424045 | Item authenticity concern | Solved | Normal | Joanne Vandervort | — | Katrina Johns | Chat | samples | 13h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - |
| 89464517 | Foundation match help | Solved | Low | Joanne Vandervort | — | Kip Schroeder IV | wholesale | 1d 13h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 93777367 | Lost package follow-up | Solved | Low | Joanne Vandervort | — | Julie Hodkiewicz | Chat | returns | 7h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 75944383 | Lost package follow-up | Closed | Normal | Joanne Vandervort | — |  Mr. Eliza Gerhold IV | damaged | 4h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Oct 30, 2025 | |
| 50505132 | Missing items in shipment | Solved | Normal | Joanne Vandervort | — | Mr. Lonie Hudson | — | 10h | ●Responded | 1/11 | — | — | Oct 10, 2025 | - | |
| 59044284 | Cancel subscription / Auto-replenish | Solved | Normal | Joanne Vandervort | — | Ignatius Cummerata | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - |
| 91466672 | BOPIS order cancelled at store | Closed | Normal | Joanne Vandervort | — |  Garth Dooley | — | 17h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 8, 2025 | |
| 62358674 | BOPIS order cancelled at store | Solved | High | Joanne Vandervort | — | Ignatius Cummerata | — | 3h | ●Responded | 5/5 | — | — | Sep 26, 2025 | - | |
| 80546279 | Allergic reaction concern | Solved | Normal | Joanne Vandervort | — | Mr. Eliza Gerhold IV | fragrance | 5h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - | |
| 11729520 | Influencer code not working | Solved | Normal | Joanne Vandervort | — | Yazmin Jast | app | 2h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 45321688 | Missing items in shipment | Closed | Normal | Joanne Vandervort | — | Vilma Gusikowski | bopisshade-matchreturns | 5h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 19, 2025 | |
| 21529776 | Missing samples in order | Closed | Normal | Joanne Vandervort | — |  Jacklyn Dare | returnsfragrance | 6h | ●Responded | 5/5 | — | — | Sep 15, 2025 | Sep 22, 2025 | |
| 30218562 | Where is my order? | Solved | Normal | Joanne Vandervort | — |  Mr. Skyla Trantow | Phone | apployalty | 1d 15h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - |
| 05795020 | Missing items in shipment | Solved | High | Joanne Vandervort | — | Dr. Mandy McLaughlin | — | 7h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - | |
| 24048592 | Item authenticity concern | Solved | Normal | Joanne Vandervort | — | Vilma Gusikowski | Phone | — | 12h | ●Responded | 4/5 | — | — | Jul 23, 2025 | - |
| 15252146 | Foundation match help | Solved | Normal | Joanne Vandervort | — |  Leonard Waters-Howell | — | 5h | ●Responded | 4/5 | — | — | Jul 6, 2025 | - | |
| 05515166 | Refund not received | Solved | Low | Joanne Vandervort | — | Yazmin Jast | returns | 1h | ●Responded | 4/5 | — | — | Jul 5, 2025 | - | |
| 73095114 | BOPIS pickup not ready | Solved | Normal | Joanne Vandervort | — | Jacklyn Dare | — | 9h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 58452262 | Store experience feedback | Closed | Normal | Joanne Vandervort | — | Jacklyn Dare | Chat | bopisshade-matchinfluencer | 21h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 23, 2025 |
| 01682160 | Store experience feedback | Solved | Normal | Joanne Vandervort | — |  Darryl Jacobi | wholesale | 9h | ●Responded | 4/5 | — | — | Jun 16, 2025 | - | |
| 61632922 | Address change after shipping | Closed | Normal | Joanne Vandervort | — |  Oscar O'Hara | shippingsamples | 14h | ○Sent, no reply | — | — | — | Jun 8, 2025 | Jun 10, 2025 | |
| 42645738 | Cancel order request | Solved | Normal | Joanne Vandervort | — | Yazmin Jast | wholesalefragrance | 2h | ●Responded | 3/5 | — | — | Jun 6, 2025 | - | |
| 52311173 | Missing samples in order | Solved | High | Joanne Vandervort | — | Katrina Johns | Chat | shippingbopisrefund | 21h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |
| 46542300 | Question about product ingredients | Solved | Normal | Joanne Vandervort | — | Garth Dooley | — | 6h | ●Responded | 3/5 | — | — | May 30, 2025 | - |