Coralie Haag
vernie.west88@yahoo.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 67547275 | Wrong shade sent | Solved | Normal | Coralie Haag | — |  Oscar O'Hara | Chat | refundinfluencer | 6h | ○Sent, no reply | — | — | — | May 14, 2026 | - |
| 70985000 | Klarna / Afterpay split issue | Pending | Normal | Coralie Haag | — |  Katrina Johns | Chat | shade-matchloyaltybopis | - | —Skipped | — | — | — | May 9, 2026 | - |
| 71491925 | Pro discount enrollment | Solved | Normal | Coralie Haag | — |  Jacklyn Dare | appbopis | 3h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 71095528 | Address change after shipping | Solved | Low | Coralie Haag | — |  Ignatius Cummerata | bopis | 17h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |
| 12467161 | Wholesale order question | Solved | Normal | Coralie Haag | — | Jacklyn Dare | fragranceloyaltysamples | 17h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 13625043 | Wrong shade sent | Solved | Normal | Coralie Haag | — |  Tommy Kuvalis | shade-match | 3h | ●Responded | 5/5 | — | — | Apr 28, 2026 | - | |
| 16544144 | Shipping cost question | Solved | High | Coralie Haag | — |  Kaela Friesen | gift-cardloyaltyinfluencer | 7h | ●Responded | 5/5 | — | — | Apr 26, 2026 | - | |
| 99850476 | Price match request | Pending | Low | Coralie Haag | — | Oscar O'Hara | Social | — | - | —Skipped | — | — | — | Apr 24, 2026 | - |
| 07587662 | Return after 30-day window | Solved | Low | Coralie Haag | — |  Garth Dooley | — | 3h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 09245485 | Loyalty points not posting | Closed | Normal | Coralie Haag | — |  Faith Hilll | Phone | shippingreturnsbopis | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 10, 2026 |
| 00145111 | Store experience feedback | Solved | Low | Coralie Haag | — |  Julie Hodkiewicz | damaged | 2h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 56576691 | App crashes at checkout | Closed | Low | Coralie Haag | — |  Mr. Lonie Hudson | bopis | 5h | ●Responded | 3/5 | — | — | Mar 17, 2026 | Mar 21, 2026 | |
| 90000194 | Store experience feedback | Solved | Low | Coralie Haag | — |  Miss Amber Hintz Sr. | Chat | influencer | 4h | ●Responded | 5/5 | — | — | Mar 12, 2026 | - |
| 04254124 | Wrong shade sent | Solved | Normal | Coralie Haag | — |  Yazmin Jast | wholesalefragrance | 8d 14h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |
| 59434737 | Missing items in shipment | Solved | Normal | Coralie Haag | — | Katrina Johns | Social | loyaltyshade-match | 2h | ⊘Not fired | — | — | — | Feb 27, 2026 | - |
| 43617940 | Refund not received | Solved | Low | Coralie Haag | — | Ignatius Cummerata | wholesalegift-card | 2d 17h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 27209055 | Birthday gift not received | Closed | Normal | Coralie Haag | — | Kaela Friesen | Chat | shade-matchviprefund | 4h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 10, 2026 |
| 10811335 | Missing items in shipment | Solved | Normal | Coralie Haag | — |  Vilma Gusikowski | Social | wholesale | 4h | ⊘Not fired | — | — | — | Dec 25, 2025 | - |
| 20753874 | App crashes at checkout | Closed | Normal | Coralie Haag | — |  Amely Pacocha | — | 1d 16h | ⊘Not fired | — | — | — | Dec 19, 2025 | Dec 24, 2025 | |
| 37108602 | Return after 30-day window | Closed | Normal | Coralie Haag | — | Julie Hodkiewicz | fragrancevipgift-card | 9d 1h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 30, 2025 | |
| 19361006 | Klarna / Afterpay split issue | Solved | Low | Coralie Haag | — |  Lily Raynor | wholesalebopis | 1h | ●Responded | 4/5 | — | — | Dec 12, 2025 | - | |
| 24900107 | Item authenticity concern | Closed | Low | Coralie Haag | — |  Chaz Renner | returnsrefund | 1d | ●Responded | 5/5 | — | — | Dec 2, 2025 | Dec 4, 2025 | |
| 45449685 | Missing items in shipment | Open | Normal | Coralie Haag | — |  Dr. Mandy McLaughlin | Chat | shippingdamagedsamples | - | —Skipped | — | — | — | Nov 15, 2025 | - |
| 06817126 | Loyalty points not posting | Closed | Normal | Coralie Haag | — |  Kip Schroeder IV | Chat | shippinginfluencerfragrance | 2h | ●Responded | 4/5 | — | — | Nov 15, 2025 | Nov 18, 2025 |
| 77748684 | Gift card balance question | Solved | Low | Coralie Haag | — | Yazmin Jast | Social | shade-matchsamplesshipping | 1d | ⊘Not fired | — | — | — | Nov 5, 2025 | - |
| 79511025 | Shipping cost question | Closed | Urgent | Coralie Haag | — | Kip Schroeder IV | Phone | — | 1d 15h | ●Responded | 4/5 | — | — | Nov 3, 2025 | Nov 10, 2025 |
| 76554832 | Return after 30-day window | Open | Low | Coralie Haag | — | Kip Schroeder IV | Chat | vipshade-match | - | —Skipped | — | — | — | Oct 30, 2025 | - |
| 04549117 | Return after 30-day window | Pending | High | Coralie Haag | — | Amely Pacocha | Chat | bopisinfluencerrefund | - | —Skipped | — | — | — | Oct 22, 2025 | - |
| 16455412 | Wholesale order question | Closed | Normal | Coralie Haag | — | Faith Hilll | Phone | gift-card | 1d 13h | ●Responded | 4/5 | — | — | Oct 16, 2025 | Oct 25, 2025 |
| 94046277 | Discount code not working | Open | Normal | Coralie Haag | — | Kip Schroeder IV | Chat | influencershipping | - | —Skipped | — | — | — | Oct 16, 2025 | - |
| 82649342 | Refund not received | Pending | Urgent | Coralie Haag | — |  Mr. Eliza Gerhold IV | samplesgift-card | - | —Skipped | — | — | — | Oct 11, 2025 | - | |
| 82076034 | Item authenticity concern | Solved | Normal | Coralie Haag | — | Dr. Mandy McLaughlin | Chat | vip | 6h | ⊘Not fired | — | — | — | Sep 27, 2025 | - |
| 05303924 | Item authenticity concern | Solved | Normal | Coralie Haag | — | Garth Dooley | — | 1d 7h | ●Responded | 9/11 | — | — | Sep 23, 2025 | - | |
| 56493166 | Loyalty points not posting | Solved | Normal | Coralie Haag | — | Yazmin Jast | Chat | returns | 1d 2h | ●Responded | 4/5 | — | — | Sep 18, 2025 | - |
| 12990977 | Loyalty points not posting | Closed | Low | Coralie Haag | — |  Eula McKenzie | — | 2d 21h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 26, 2025 | |
| 52541087 | Restock alert for backorder | Closed | Normal | Coralie Haag | — | Kaela Friesen | influencer | 2h | ●Responded | 4/5 | — | — | Sep 18, 2025 | Sep 23, 2025 | |
| 41908003 | Return after 30-day window | Closed | Low | Coralie Haag | — | Tommy Kuvalis | returns | 6h | ⊘Not fired | — | — | — | Sep 13, 2025 | Sep 15, 2025 | |
| 19246296 | Missing items in shipment | Closed | Normal | Coralie Haag | — |  Mr. Cade Senger | — | 8h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 15, 2025 | |
| 38720643 | Wrong shade sent | Solved | High | Coralie Haag | — | Faith Hilll | Phone | returns | 8h | ●Responded | 7/11 | — | — | Sep 4, 2025 | - |
| 54010957 | BOPIS pickup not ready | Solved | Low | Coralie Haag | — | Amely Pacocha | — | 6h | ●Responded | 1/5 | — | — | Aug 27, 2025 | - | |
| 02312405 | Influencer code not working | Solved | Normal | Coralie Haag | — | Eula McKenzie | Chat | samplesreturns | 23h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - |
| 90912295 | App login problem | Solved | Normal | Coralie Haag | — |  Leonard Waters-Howell | Chat | refundvip | 12h | ○Sent, no reply | — | — | — | Aug 10, 2025 | - |
| 74121696 | Insider tier issue | Solved | Normal | Coralie Haag | — | Mr. Cade Senger | returnsloyaltysamples | 4h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |
| 87261380 | Missing samples in order | Solved | Normal | Coralie Haag | — | Chaz Renner | — | 7h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 49526415 | Gift card balance question | Solved | Normal | Coralie Haag | — | Mr. Eliza Gerhold IV | Chat | wholesaleloyalty | 1d 2h | ⊘Not fired | — | — | — | Jun 29, 2025 | - |
| 03130773 | App crashes at checkout | Solved | Normal | Coralie Haag | — | Garth Dooley | Chat | fragranceshade-match | 6h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - |
| 69374074 | Influencer code not working | Pending | Urgent | Coralie Haag | — | Vilma Gusikowski | — | - | —Skipped | — | — | — | Jun 21, 2025 | - | |
| 36594037 | Where is my order? | Solved | Urgent | Coralie Haag | — | Mr. Lonie Hudson | bopis | 7d 13h | ○Sent, no reply | — | — | — | May 30, 2025 | - |