Stuart Waters
peggy.bosco@hotmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 32448825 | Missing items in shipment | Solved | High | Stuart Waters | — |  Ignatius Cummerata | Chat | fragrance | 3h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - |
| 50593047 | Return after 30-day window | Solved | Urgent | Stuart Waters | — |  Chaz Renner | damagedshipping | 4h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |
| 83902413 | BOPIS pickup not ready | Solved | Normal | Stuart Waters | — |  Kaela Friesen | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - |
| 95035944 | Refund not received | Solved | Normal | Stuart Waters | — |  Mr. Skyla Trantow | Phone | samples | 6h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - |
| 57204557 | Restock alert for backorder | Solved | Normal | Stuart Waters | — |  Oscar O'Hara | shipping | 2h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |
| 12508616 | Birthday gift not received | Closed | Normal | Stuart Waters | — |  Amely Pacocha | vipfragrance | 14h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 18, 2026 | |
| 26332459 | Birthday gift not received | Solved | Normal | Stuart Waters | — |  Tommy Kuvalis | Chat | — | 5h | ⊘Not fired | — | — | — | Mar 11, 2026 | - |
| 78663972 | Pro discount enrollment | Open | Normal | Stuart Waters | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Mar 8, 2026 | - | |
| 11067925 | Address change after shipping | Solved | Normal | Stuart Waters | — |  Eula McKenzie | fragranceloyaltyapp | 16h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 63641332 | Where is my order? | Solved | Normal | Stuart Waters | — |  Mr. Lonie Hudson | fragrancedamagedloyalty | 9h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 37149105 | Address change after shipping | Solved | Normal | Stuart Waters | — |  Steve O'Conner | damaged | 5h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |
| 28832751 | BOPIS pickup not ready | Open | Normal | Stuart Waters | — |  Lily Raynor | influencer | - | —Skipped | — | — | — | Jan 30, 2026 | - | |
| 77991325 | Discount code not working | Solved | Normal | Stuart Waters | — |  Mr. Eliza Gerhold IV | Phone | influencersamplesrefund | 16h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 41096420 | Gift card balance question | Solved | Normal | Stuart Waters | — | Tommy Kuvalis | Chat | fragranceshade-matchsamples | 21h | ●Responded | 5/5 | — | — | Jan 10, 2026 | - |
| 95253846 | Cancel subscription / Auto-replenish | Solved | High | Stuart Waters | — |  Jacklyn Dare | fragrancereturns | 4h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 04742634 | Address change after shipping | Pending | Low | Stuart Waters | — | Ignatius Cummerata | Chat | shade-matchwholesalefragrance | - | —Skipped | — | — | — | Dec 22, 2025 | - |
| 82734766 | Question about product ingredients | Solved | Normal | Stuart Waters | — | Tommy Kuvalis | — | 3d 15h | ○Sent, no reply | — | — | — | Nov 30, 2025 | - | |
| 49684316 | Birthday gift not received | Solved | Urgent | Stuart Waters | — |  Yazmin Jast | loyalty | 2d 20h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 10525509 | Order arrived damaged | Solved | Low | Stuart Waters | — | Eula McKenzie | returnsapp | 3h | ⊘Not fired | — | — | — | Nov 12, 2025 | - | |
| 74236761 | Missing items in shipment | Closed | Low | Stuart Waters | — |  Darryl Jacobi | damaged | 6d 8h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 16, 2025 | |
| 49339272 | Item authenticity concern | Solved | Normal | Stuart Waters | — | Lily Raynor | — | 5h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 98094810 | Cancel order request | Closed | Urgent | Stuart Waters | — | Lily Raynor | samplesshippingreturns | 3h | ●Responded | 4/5 | — | — | Oct 12, 2025 | Oct 17, 2025 | |
| 51162884 | BOPIS pickup not ready | Solved | Low | Stuart Waters | — |  Katrina Johns | — | 4h | ○Sent, no reply | — | — | — | Oct 12, 2025 | - | |
| 99988732 | App login problem | Solved | Normal | Stuart Waters | — | Mr. Skyla Trantow | Chat | influencervipbopis | 2d 20h | ●Responded | 3/5 | — | — | Oct 8, 2025 | - |
| 11106366 | BOPIS order cancelled at store | Closed | Normal | Stuart Waters | — | Lily Raynor | vip | 21h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 8, 2025 | |
| 33105439 | Price match request | Closed | Low | Stuart Waters | — | Miss Amber Hintz Sr. | damaged | 4h | ●Responded | 4/5 | — | — | Sep 29, 2025 | Oct 6, 2025 | |
| 36871764 | Item authenticity concern | Solved | Normal | Stuart Waters | — | Mr. Lonie Hudson | Chat | damagedappwholesale | 2d 15h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 75603823 | Allergic reaction concern | Solved | Low | Stuart Waters | — | Lily Raynor | Chat | samples | 5h | ●Responded | 5/5 | — | — | Sep 20, 2025 | - |
| 37895606 | Address change after shipping | Solved | Normal | Stuart Waters | — | Chaz Renner | Chat | damaged | 1h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 89776399 | Influencer code not working | Solved | Low | Stuart Waters | — | Katrina Johns | — | 1d 3h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 41781129 | Gift card balance question | Solved | Normal | Stuart Waters | — | Mr. Skyla Trantow | shippingvip | 1d 18h | ●Responded | 2/5 | — | — | Sep 5, 2025 | - | |
| 40717357 | Price match request | Solved | High | Stuart Waters | — | Eula McKenzie | gift-card | 22h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 63008265 | Missing items in shipment | Solved | Normal | Stuart Waters | — | Kaela Friesen | Phone | gift-cardvipshipping | 14h | ⊘Not fired | — | — | — | Aug 29, 2025 | - |
| 66980669 | App login problem | Closed | Urgent | Stuart Waters | — |  Kip Schroeder IV | — | 18h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Aug 31, 2025 | |
| 45420644 | Shipping cost question | Solved | Low | Stuart Waters | — | Amely Pacocha | Chat | app | 6h | ●Responded | 5/5 | — | — | Aug 26, 2025 | - |
| 64211592 | Missing items in shipment | Open | High | Stuart Waters | — | Lily Raynor | Social | shade-matchinfluencer | - | —Skipped | — | — | — | Aug 8, 2025 | - |
| 24556357 | App crashes at checkout | Open | Urgent | Stuart Waters | — |  Faith Hilll | Chat | — | - | —Skipped | — | — | — | Jul 25, 2025 | - |
| 29695907 | Cancel subscription / Auto-replenish | Solved | Normal | Stuart Waters | — | Chaz Renner | — | 1d | ●Responded | 10/11 | — | — | Jul 24, 2025 | - | |
| 36627341 | Restock alert for backorder | Solved | Normal | Stuart Waters | — |  Mr. Cade Senger | fragrancesamples | 4h | ●Responded | 9/11 | — | — | Jul 14, 2025 | - | |
| 06358217 | Cancel subscription / Auto-replenish | Solved | Normal | Stuart Waters | — | Faith Hilll | Social | samples | 3h | ⊘Not fired | — | — | — | Jul 5, 2025 | - |
| 21250814 | Refund not received | Pending | Normal | Stuart Waters | — | Ignatius Cummerata | vipbopis | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 68315214 | Cancel subscription / Auto-replenish | Pending | Normal | Stuart Waters | — | Lily Raynor | Chat | refundfragrancebopis | - | —Skipped | — | — | — | Jun 9, 2025 | - |
| 95333481 | BOPIS pickup not ready | Solved | Normal | Stuart Waters | — | Miss Amber Hintz Sr. | Chat | apprefundgift-card | 2d 7h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - |
| 47542079 | App login problem | Closed | Normal | Stuart Waters | — |  Leonard Waters-Howell | — | 4h | ○Sent, no reply | — | — | — | May 27, 2025 | Jun 3, 2025 |