Marvin Collier
barney_kemmer@gmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 59740036 | Cancel order request | Solved | Normal | Marvin Collier | — |  Mr. Cade Senger | — | 17h | ○Sent, no reply | — | — | — | May 23, 2026 | - | |
| 25487895 | Foundation match help | Closed | Normal | Marvin Collier | — | Mr. Cade Senger | Chat | samplesvip | 3h | ○Sent, no reply | — | — | — | May 5, 2026 | May 6, 2026 |
| 46077770 | Allergic reaction concern | Solved | Normal | Marvin Collier | — |  Julie Hodkiewicz | bopisrefundwholesale | 5h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - | |
| 01292279 | Foundation match help | Solved | Low | Marvin Collier | — |  Dr. Mandy McLaughlin | damagedgift-cardinfluencer | 10h | ●Responded | 2/5 | — | — | Apr 23, 2026 | - | |
| 09554195 | Foundation match help | Closed | Low | Marvin Collier | — |  Darryl Jacobi | wholesaledamaged | 6h | ●Responded | 5/5 | — | — | Apr 7, 2026 | Apr 12, 2026 | |
| 56371181 | Loyalty points not posting | Solved | Normal | Marvin Collier | — |  Chaz Renner | vip | 7d 5h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |
| 46045931 | Refund not received | Solved | Normal | Marvin Collier | — |  Oscar O'Hara | Chat | damagedfragranceshipping | 4h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - |
| 83239027 | Birthday gift not received | Closed | Normal | Marvin Collier | — |  Lily Raynor | — | 1d | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 26, 2026 | |
| 10198382 | Cancel subscription / Auto-replenish | Closed | Low | Marvin Collier | — | Julie Hodkiewicz | Chat | samples | 23h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 27, 2026 |
| 73205392 | Restock alert for backorder | Solved | Normal | Marvin Collier | — |  Yazmin Jast | vip | 18h | ●Responded | 5/5 | — | — | Feb 27, 2026 | - | |
| 02091739 | Shipping cost question | Solved | Low | Marvin Collier | — |  Eula McKenzie | damaged | 1h | ●Responded | 4/5 | — | — | Feb 26, 2026 | - | |
| 89276065 | BOPIS pickup not ready | Solved | Low | Marvin Collier | — | Chaz Renner | loyaltyinfluencergift-card | 4h | ●Responded | 5/5 | — | — | Feb 26, 2026 | - | |
| 74555230 | Address change after shipping | Solved | Normal | Marvin Collier | — | Yazmin Jast | — | 6h | ●Responded | 5/5 | — | — | Jan 10, 2026 | - | |
| 62912152 | App login problem | Pending | Normal | Marvin Collier | — |  Kaela Friesen | loyaltyinfluencergift-card | - | —Skipped | — | — | — | Jan 2, 2026 | - | |
| 95159528 | Foundation match help | Solved | Normal | Marvin Collier | — |  Miss Amber Hintz Sr. | Chat | shippingloyalty | 1d 20h | ●Responded | 7/11 | — | — | Dec 29, 2025 | - |
| 92695621 | Loyalty points not posting | Pending | Normal | Marvin Collier | — |  Steve O'Conner | bopissamplesvip | - | —Skipped | — | — | — | Dec 7, 2025 | - | |
| 36124742 | Question about product ingredients | Solved | High | Marvin Collier | — |  Vilma Gusikowski | wholesaleshade-matchdamaged | 7h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 92443251 | Influencer code not working | Closed | Normal | Marvin Collier | — | Eula McKenzie | gift-card | 5h | ●Responded | 5/5 | — | — | Nov 19, 2025 | Nov 21, 2025 | |
| 37543508 | Influencer code not working | Pending | Normal | Marvin Collier | — |  Mr. Lonie Hudson | Phone | loyaltydamaged | - | —Skipped | — | — | — | Nov 17, 2025 | - |
| 11132143 | Missing items in shipment | Solved | Normal | Marvin Collier | — | Kaela Friesen | Social | bopis | 2d 20h | ⊘Not fired | — | — | — | Oct 16, 2025 | - |
| 08661324 | Price match request | Solved | Low | Marvin Collier | — |  Mr. Eliza Gerhold IV | refundgift-cardinfluencer | 2d 10h | ●Responded | 4/5 | — | — | Oct 4, 2025 | - | |
| 23158724 | BOPIS order cancelled at store | Solved | Normal | Marvin Collier | — |  Katrina Johns | Phone | damaged | 1d 8h | ●Responded | 4/11 | — | — | Sep 27, 2025 | - |
| 47144774 | App crashes at checkout | Closed | Normal | Marvin Collier | — |  Jacklyn Dare | — | 3h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 21, 2025 | |
| 42631823 | Foundation match help | Closed | Low | Marvin Collier | — | Kaela Friesen | — | 4h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Aug 27, 2025 | |
| 42445310 | Pro discount enrollment | Solved | Normal | Marvin Collier | — | Dr. Mandy McLaughlin | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - |
| 64013559 | Wrong shade sent | Pending | Normal | Marvin Collier | — | Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Aug 23, 2025 | - |
| 57975831 | Missing items in shipment | Solved | Normal | Marvin Collier | — | Miss Amber Hintz Sr. | — | 2h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |
| 32143264 | BOPIS pickup not ready | Solved | Normal | Marvin Collier | — | Julie Hodkiewicz | app | 23h | ⊘Not fired | — | — | — | Aug 11, 2025 | - | |
| 96059015 | Cancel subscription / Auto-replenish | Solved | Low | Marvin Collier | — |  Garth Dooley | fragranceshade-matchvip | 1h | ●Responded | 9/11 | — | — | Aug 2, 2025 | - | |
| 46973062 | Store experience feedback | Solved | Low | Marvin Collier | — |  Faith Hilll | Phone | influencer | 5h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - |
| 29586073 | Loyalty points not posting | Solved | Normal | Marvin Collier | — |  Tommy Kuvalis | viprefund | 3h | ●Responded | 1/5 | — | — | Jul 30, 2025 | - | |
| 03169188 | Influencer code not working | Pending | High | Marvin Collier | — | Mr. Eliza Gerhold IV | wholesale | - | —Skipped | — | — | — | Jul 11, 2025 | - | |
| 92656349 | Missing samples in order | Closed | Urgent | Marvin Collier | — |  Kip Schroeder IV | Chat | loyaltywholesale | 18h | ●Responded | 5/5 | — | — | Jun 3, 2025 | Jun 5, 2025 |
| 55417922 | BOPIS order cancelled at store | Solved | Normal | Marvin Collier | — |  Leonard Waters-Howell | returnsrefundvip | 2h | ○Sent, no reply | — | — | — | Jun 1, 2025 | - | |
| 15037580 | App login problem | Solved | Normal | Marvin Collier | — | Mr. Cade Senger | Phone | refund | 18h | ○Sent, no reply | — | — | — | May 29, 2025 | - |
| 86976677 | Refund not received | Solved | Low | Marvin Collier | — |  Ignatius Cummerata | Chat | bopisgift-card | 18h | ○Sent, no reply | — | — | — | May 24, 2025 | - |