Sam Tillman
shaun47@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 59554943 | Allergic reaction concern | Solved | Normal | Sam Tillman | — |  Garth Dooley | Social | app | 2h | ⊘Not fired | — | — | — | May 8, 2026 | - |
| 80913309 | Where is my order? | Solved | Low | Sam Tillman | — |  Kip Schroeder IV | Phone | samples | 14h | ●Responded | 5/5 | — | — | May 7, 2026 | - |
| 60259512 | Order arrived damaged | Closed | Normal | Sam Tillman | — |  Mr. Eliza Gerhold IV | — | 20h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 4, 2026 | |
| 82181846 | Gift card balance question | Solved | High | Sam Tillman | — |  Darryl Jacobi | damagedreturnsfragrance | 9h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 21351673 | Restock alert for backorder | Open | Normal | Sam Tillman | — |  Jacklyn Dare | loyaltygift-card | - | —Skipped | — | — | — | Apr 17, 2026 | - | |
| 27083219 | Pro discount enrollment | Solved | Normal | Sam Tillman | — |  Mr. Cade Senger | — | 1d 22h | ●Responded | 4/5 | — | — | Apr 6, 2026 | - | |
| 67006593 | Where is my order? | Solved | Normal | Sam Tillman | — |  Tommy Kuvalis | damagedreturnsshipping | 1h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - | |
| 37075239 | Price match request | Pending | Normal | Sam Tillman | — |  Faith Hilll | Chat | returnsgift-card | - | —Skipped | — | — | — | Mar 20, 2026 | - |
| 20418077 | Address change after shipping | Closed | Normal | Sam Tillman | — |  Ignatius Cummerata | — | 2h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 22, 2026 | |
| 65849979 | Insider tier issue | Closed | Normal | Sam Tillman | — |  Lily Raynor | shippingsamples | 4h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 23, 2026 | |
| 17575353 | Store experience feedback | Closed | High | Sam Tillman | — |  Vilma Gusikowski | Phone | fragrance | 1d | ●Responded | 4/11 | — | — | Mar 3, 2026 | Mar 8, 2026 |
| 19144697 | Loyalty points not posting | Closed | Normal | Sam Tillman | — | Ignatius Cummerata | gift-card | 4h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Feb 28, 2026 | |
| 83170589 | Address change after shipping | Pending | Normal | Sam Tillman | — |  Oscar O'Hara | influencer | - | —Skipped | — | — | — | Feb 21, 2026 | - | |
| 48923421 | BOPIS pickup not ready | Closed | Normal | Sam Tillman | — |  Leonard Waters-Howell | Chat | loyalty | 21h | ⊘Not fired | — | — | — | Feb 19, 2026 | Feb 22, 2026 |
| 50319846 | Wholesale order question | Solved | Normal | Sam Tillman | — |  Chaz Renner | — | 19h | ●Responded | 5/5 | — | — | Feb 19, 2026 | - | |
| 69553147 | Price match request | Solved | Normal | Sam Tillman | — |  Katrina Johns | Chat | influencerfragrance | 9d 3h | ●Responded | 2/5 | — | — | Feb 13, 2026 | - |
| 76674219 | Birthday gift not received | Closed | High | Sam Tillman | — |  Amely Pacocha | bopisvipfragrance | 3h | ●Responded | 3/5 | — | — | Feb 4, 2026 | Feb 5, 2026 | |
| 00301232 | BOPIS order cancelled at store | Pending | Normal | Sam Tillman | — | Vilma Gusikowski | bopissampleswholesale | - | —Skipped | — | — | — | Feb 4, 2026 | - | |
| 96746871 | Item authenticity concern | Solved | High | Sam Tillman | — | Garth Dooley | damagedinfluencerrefund | 1h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |
| 70901815 | Loyalty points not posting | Closed | Normal | Sam Tillman | — | Vilma Gusikowski | — | 5h | ●Responded | 4/5 | — | — | Jan 2, 2026 | Jan 3, 2026 | |
| 70845969 | Klarna / Afterpay split issue | Open | Normal | Sam Tillman | — | Tommy Kuvalis | fragrancesamples | - | —Skipped | — | — | — | Dec 31, 2025 | - | |
| 27293911 | Refund not received | Closed | Normal | Sam Tillman | — | Mr. Cade Senger | Chat | — | 6h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 20, 2025 |
| 47349073 | App crashes at checkout | Closed | Normal | Sam Tillman | — | Garth Dooley | Chat | refund | 6h | ●Responded | 5/5 | — | — | Dec 18, 2025 | Dec 22, 2025 |
| 87017139 | Loyalty points not posting | Solved | Normal | Sam Tillman | — | Amely Pacocha | Chat | — | 1d 16h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 94059697 | Pro discount enrollment | Open | High | Sam Tillman | — | Vilma Gusikowski | Phone | — | - | —Skipped | — | — | — | Nov 28, 2025 | - |
| 95167272 | Shipping cost question | Solved | High | Sam Tillman | — |  Dr. Mandy McLaughlin | wholesale | 4d 21h | ●Responded | 7/11 | — | — | Nov 17, 2025 | - | |
| 97865198 | Allergic reaction concern | Solved | Normal | Sam Tillman | — | Darryl Jacobi | app | 6h | ●Responded | 5/5 | — | — | Oct 24, 2025 | - | |
| 08187658 | Order arrived damaged | Solved | Normal | Sam Tillman | — | Dr. Mandy McLaughlin | influencer | 1d 2h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 74442196 | Allergic reaction concern | Closed | Normal | Sam Tillman | — | Darryl Jacobi | Social | — | 2h | ⊘Not fired | — | — | — | Oct 14, 2025 | Oct 15, 2025 |
| 27491715 | Shipping cost question | Closed | High | Sam Tillman | — | Lily Raynor | loyaltygift-cardshade-match | 1d 18h | ●Responded | 3/5 | — | — | Oct 12, 2025 | Oct 15, 2025 | |
| 08696460 | App login problem | Solved | Normal | Sam Tillman | — | Leonard Waters-Howell | bopis | 4h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |
| 72759810 | Pro discount enrollment | Open | High | Sam Tillman | — | Vilma Gusikowski | vip | - | —Skipped | — | — | — | Aug 30, 2025 | - | |
| 17226418 | Return after 30-day window | Closed | Normal | Sam Tillman | — | Faith Hilll | influencer | 1d 22h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 5, 2025 | |
| 20529471 | Gift card balance question | Solved | Low | Sam Tillman | — |  Yazmin Jast | Chat | loyalty | 1d | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 67344524 | Birthday gift not received | Solved | Normal | Sam Tillman | — | Chaz Renner | shade-matchdamaged | 2h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | |
| 97677870 | BOPIS order cancelled at store | Solved | Normal | Sam Tillman | — | Vilma Gusikowski | refund | 17h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | |
| 78275601 | BOPIS order cancelled at store | Closed | Urgent | Sam Tillman | — |  Mr. Skyla Trantow | Chat | vipshippingdamaged | 2d 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 14, 2025 |
| 87807143 | Shipping cost question | Solved | High | Sam Tillman | — |  Mr. Lonie Hudson | damagedapp | 1h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - | |
| 92562870 | Foundation match help | Solved | Normal | Sam Tillman | — | Chaz Renner | gift-cardbopis | 16h | ●Responded | 4/5 | — | — | Aug 6, 2025 | - | |
| 13908478 | Address change after shipping | Solved | Normal | Sam Tillman | — | Dr. Mandy McLaughlin | wholesaleinfluencersamples | 14h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 31267050 | Foundation match help | Solved | Low | Sam Tillman | — | Vilma Gusikowski | Social | refundloyalty | 12h | ⊘Not fired | — | — | — | Jul 11, 2025 | - |
| 68967762 | Loyalty points not posting | Open | Normal | Sam Tillman | — | Leonard Waters-Howell | Phone | wholesalegift-card | - | —Skipped | — | — | — | Jul 10, 2025 | - |
| 81209296 | Foundation match help | Solved | High | Sam Tillman | — |  Eula McKenzie | damagedwholesaleinfluencer | 5h | ●Responded | 5/5 | — | — | Jul 4, 2025 | - | |
| 78575813 | Store experience feedback | Solved | Low | Sam Tillman | — | Amely Pacocha | bopisgift-cardinfluencer | 5h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |
| 19477198 | Wholesale order question | Pending | Normal | Sam Tillman | — | Chaz Renner | Chat | wholesale | - | —Skipped | — | — | — | Jun 30, 2025 | - |
| 97092113 | Missing samples in order | Solved | Normal | Sam Tillman | — | Dr. Mandy McLaughlin | Chat | loyaltyfragrance | 6h | ⊘Not fired | — | — | — | Jun 25, 2025 | - |
| 13169205 | Allergic reaction concern | Solved | Normal | Sam Tillman | — | Eula McKenzie | Social | loyalty | 2h | ⊘Not fired | — | — | — | Jun 20, 2025 | - |
| 04757948 | Foundation match help | Closed | Normal | Sam Tillman | — | Chaz Renner | — | 8h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 22, 2025 | |
| 82491238 | Pro discount enrollment | Closed | Low | Sam Tillman | — | Yazmin Jast | Chat | influencer | 5h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 16, 2025 |
| 63722398 | Wholesale order question | Closed | High | Sam Tillman | — | Leonard Waters-Howell | Phone | samples | 5h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 4, 2025 |