Haleigh Kling
luis30@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36744047 | Allergic reaction concern | Open | Normal | Haleigh Kling | — |  Katrina Johns | vipsamples | - | —Skipped | — | — | — | May 22, 2026 | - | |
| 16332502 | Influencer code not working | Closed | Low | Haleigh Kling | — |  Steve O'Conner | influencer | 6h | ●Responded | 5/5 | — | — | May 18, 2026 | May 22, 2026 | |
| 01948670 | BOPIS pickup not ready | Pending | Normal | Haleigh Kling | — |  Dr. Mandy McLaughlin | Social | samplesapp | - | —Skipped | — | — | — | May 11, 2026 | - |
| 92595593 | Cancel order request | Solved | Normal | Haleigh Kling | — |  Chaz Renner | fragrancedamaged | 2h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 99461634 | Missing samples in order | Closed | High | Haleigh Kling | — |  Kip Schroeder IV | Phone | loyalty | 3h | ●Responded | 5/5 | — | — | May 5, 2026 | May 11, 2026 |
| 72069167 | Wrong shade sent | Solved | Low | Haleigh Kling | — |  Oscar O'Hara | bopis | 17h | ●Responded | 5/5 | — | — | Apr 22, 2026 | - | |
| 39211065 | Wrong shade sent | Closed | Low | Haleigh Kling | — | Kip Schroeder IV | Chat | gift-card | 3h | ⊘Not fired | — | — | — | Apr 20, 2026 | Apr 21, 2026 |
| 59574865 | Insider tier issue | Solved | Normal | Haleigh Kling | — | Kip Schroeder IV | Phone | refundloyaltyshipping | 5h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - |
| 98147729 | Refund not received | Closed | High | Haleigh Kling | — |  Yazmin Jast | Chat | — | 2d 12h | ●Responded | 3/5 | — | — | Apr 15, 2026 | Apr 22, 2026 |
| 23241222 | Klarna / Afterpay split issue | Pending | Normal | Haleigh Kling | — |  Eula McKenzie | shipping | - | —Skipped | — | — | — | Apr 11, 2026 | - | |
| 70610002 | Cancel order request | Solved | High | Haleigh Kling | — |  Lily Raynor | damaged | 16h | ⊘Not fired | — | — | — | Apr 9, 2026 | - | |
| 90319237 | Loyalty points not posting | Pending | Normal | Haleigh Kling | — |  Miss Amber Hintz Sr. | fragrancereturns | - | —Skipped | — | — | — | Apr 7, 2026 | - | |
| 01921257 | Price match request | Pending | Normal | Haleigh Kling | — | Chaz Renner | Phone | shade-matchloyalty | - | —Skipped | — | — | — | Apr 6, 2026 | - |
| 45334598 | Klarna / Afterpay split issue | Solved | Normal | Haleigh Kling | — | Oscar O'Hara | loyaltyvip | 2h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 16683626 | Cancel order request | Solved | Normal | Haleigh Kling | — |  Faith Hilll | Chat | samplesfragrance | 1h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - |
| 29803974 | Gift card balance question | Solved | Normal | Haleigh Kling | — |  Amely Pacocha | apprefunddamaged | 18h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - | |
| 13031689 | Missing samples in order | Closed | Normal | Haleigh Kling | — | Steve O'Conner | Chat | fragrance | 3h | ○Sent, no reply | — | — | — | Mar 15, 2026 | Mar 20, 2026 |
| 24757277 | Order arrived damaged | Pending | Normal | Haleigh Kling | — |  Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Feb 19, 2026 | - | |
| 02549232 | Missing samples in order | Solved | Normal | Haleigh Kling | — |  Vilma Gusikowski | Chat | — | 18h | ●Responded | 3/5 | — | — | Feb 1, 2026 | - |
| 80737067 | Store experience feedback | Closed | Normal | Haleigh Kling | — | Faith Hilll | Chat | refund | 2h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Feb 1, 2026 |
| 16931354 | Restock alert for backorder | Solved | High | Haleigh Kling | — | Amely Pacocha | viprefundshade-match | 18h | ●Responded | 5/5 | — | — | Jan 13, 2026 | - | |
| 03277331 | Pro discount enrollment | Pending | Normal | Haleigh Kling | — | Lily Raynor | bopisreturns | - | —Skipped | — | — | — | Jan 1, 2026 | - | |
| 49998730 | Loyalty points not posting | Closed | High | Haleigh Kling | — |  Darryl Jacobi | appsamples | 4h | ○Sent, no reply | — | — | — | Dec 28, 2025 | Jan 4, 2026 | |
| 28544591 | Discount code not working | Solved | High | Haleigh Kling | — | Steve O'Conner | influencervipbopis | 5h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 30112877 | Restock alert for backorder | Solved | Low | Haleigh Kling | — | Yazmin Jast | influencer | 5h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 17390307 | Cancel subscription / Auto-replenish | Solved | Normal | Haleigh Kling | — | Chaz Renner | Phone | — | 22h | ●Responded | 5/5 | — | — | Nov 24, 2025 | - |
| 02412883 | Missing samples in order | Solved | Normal | Haleigh Kling | — |  Ignatius Cummerata | Phone | returns | 1d 2h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - |
| 41926934 | Cancel order request | Open | Urgent | Haleigh Kling | — |  Kaela Friesen | Chat | refund | - | —Skipped | — | — | — | Nov 18, 2025 | - |
| 50849946 | Missing items in shipment | Pending | High | Haleigh Kling | — | Dr. Mandy McLaughlin | Chat | refundfragrance | - | —Skipped | — | — | — | Nov 14, 2025 | - |
| 59805874 | Wrong shade sent | Closed | Low | Haleigh Kling | — | Steve O'Conner | Chat | shippingreturnsdamaged | 6d 1h | ●Responded | 1/5 | — | — | Nov 1, 2025 | Nov 13, 2025 |
| 45932468 | Discount code not working | Pending | High | Haleigh Kling | — | Darryl Jacobi | viprefundloyalty | - | —Skipped | — | — | — | Oct 22, 2025 | - | |
| 48069804 | Order arrived damaged | Solved | High | Haleigh Kling | — |  Tommy Kuvalis | Chat | shade-matchrefund | 4h | ○Sent, no reply | — | — | — | Sep 28, 2025 | - |
| 27708682 | BOPIS pickup not ready | Pending | Normal | Haleigh Kling | — |  Mr. Skyla Trantow | damaged | - | —Skipped | — | — | — | Sep 25, 2025 | - | |
| 39843219 | Missing items in shipment | Solved | Normal | Haleigh Kling | — | Mr. Skyla Trantow | influencersamples | 18h | ⊘Not fired | — | — | — | Sep 24, 2025 | - | |
| 51341514 | Missing samples in order | Solved | Normal | Haleigh Kling | — | Kaela Friesen | Chat | shipping | 3h | ●Responded | 5/5 | — | — | Sep 16, 2025 | - |
| 90957815 | Wrong shade sent | Closed | Low | Haleigh Kling | — | Steve O'Conner | Chat | fragrancereturnssamples | 6h | ⊘Not fired | — | — | — | Aug 19, 2025 | Aug 24, 2025 |
| 90819058 | Return after 30-day window | Solved | Normal | Haleigh Kling | — | Mr. Skyla Trantow | refund | 7h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 96360526 | Return after 30-day window | Solved | Normal | Haleigh Kling | — | Darryl Jacobi | vip | 2d 2h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | |
| 71270287 | Refund not received | Closed | Normal | Haleigh Kling | — | Mr. Skyla Trantow | shade-matchapp | 17h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 11, 2025 | |
| 68161214 | Shipping cost question | Closed | Normal | Haleigh Kling | — |  Mr. Lonie Hudson | Phone | shade-matchappbopis | 5h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 10, 2025 |
| 82446606 | Loyalty points not posting | Solved | Normal | Haleigh Kling | — | Ignatius Cummerata | — | 2d 7h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |
| 89121107 | Return after 30-day window | Solved | High | Haleigh Kling | — | Oscar O'Hara | bopis | 5h | ●Responded | 5/5 | — | — | Jun 19, 2025 | - | |
| 78938583 | Gift card balance question | Solved | High | Haleigh Kling | — |  Leonard Waters-Howell | Chat | bopis | 1h | ●Responded | 5/5 | — | — | May 30, 2025 | - |
| 12598917 | App login problem | Closed | Urgent | Haleigh Kling | — | Ignatius Cummerata | app | 1d | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 6, 2025 | |
| 37914111 | Wrong shade sent | Pending | Low | Haleigh Kling | — | Tommy Kuvalis | damagedreturnsloyalty | - | —Skipped | — | — | — | May 24, 2025 | - |