Mable Lind
erin_goodwin40@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 49462470 | Item authenticity concern | Solved | High | — | gift-cardsampleswholesale | 13h | ●Responded | 3/5 | — | — | May 23, 2026 | - | |||
| 72768853 | Allergic reaction concern | Solved | Normal | — | loyalty | 2d 20h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |||
| 11497852 | Lost package follow-up | Open | Low | — | shipping | - | —Skipped | — | — | — | May 16, 2026 | - | |||
| 79682463 | Price match request | Pending | Normal | — | damagedfragranceshade-match | - | —Skipped | — | — | — | May 9, 2026 | - | |||
| 23365138 | Loyalty points not posting | Solved | Normal | — | Chat | shade-matchwholesalesamples | 18h | ●Responded | 10/11 | — | — | Apr 20, 2026 | - | ||
| 93592449 | Klarna / Afterpay split issue | Closed | Normal | — | fragrancesamples | 1d | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 24, 2026 | |||
| 84962856 | Gift card balance question | Solved | Low | — | Chat | — | 6h | ●Responded | 2/5 | — | — | Apr 8, 2026 | - | ||
| 98038628 | Shipping cost question | Pending | Low | — | Chat | influencerloyaltyshade-match | - | —Skipped | — | — | — | Mar 26, 2026 | - | ||
| 04708618 | Missing samples in order | Closed | High | — | wholesalesamples | 5h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 23, 2026 | |||
| 70066160 | Price match request | Open | High | — | damagedwholesale | - | —Skipped | — | — | — | Mar 22, 2026 | - | |||
| 70797510 | Store experience feedback | Open | Normal | — | influencerdamaged | - | —Skipped | — | — | — | Mar 20, 2026 | - | |||
| 49594425 | BOPIS pickup not ready | Solved | High | — | Chat | — | 6h | ⊘Not fired | — | — | — | Mar 19, 2026 | - | ||
| 85284665 | BOPIS order cancelled at store | Solved | Normal | — | Chat | samplesloyalty | 11h | ●Responded | 4/5 | — | — | Mar 2, 2026 | - | ||
| 58740324 | Shipping cost question | Closed | Normal | — | Chat | damagedviployalty | 17h | ●Responded | 4/5 | — | — | Feb 13, 2026 | Feb 18, 2026 | ||
| 94256804 | App crashes at checkout | Solved | Normal | — | vip | 2h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |||
| 16183533 | Lost package follow-up | Solved | Normal | — | Chat | refundshippinggift-card | 1d 23h | ⊘Not fired | — | — | — | Feb 2, 2026 | - | ||
| 14948956 | Influencer code not working | Pending | Normal | — | Phone | refundshippingdamaged | - | —Skipped | — | — | — | Jan 23, 2026 | - | ||
| 36059041 | Allergic reaction concern | Pending | High | — | samplesinfluencershade-match | - | —Skipped | — | — | — | Jan 21, 2026 | - | |||
| 59621079 | Influencer code not working | Closed | Low | — | returnssamples | 1h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 5, 2026 | |||
| 62732008 | Order arrived damaged | Solved | Normal | — | Chat | influencersamplesrefund | 2d 12h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | ||
| 93651721 | BOPIS pickup not ready | Solved | Normal | — | bopis | 20h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | |||
| 55503429 | Foundation match help | Pending | Normal | — | shade-matchdamaged | - | —Skipped | — | — | — | Nov 7, 2025 | - | |||
| 28874707 | Return after 30-day window | Closed | Normal | — | Chat | samples | 2d 14h | ○Sent, no reply | — | — | — | Oct 26, 2025 | Nov 1, 2025 | ||
| 51193490 | Cancel subscription / Auto-replenish | Closed | Normal | — | shade-matchwholesale | 1d | ●Responded | 5/5 | — | — | Oct 18, 2025 | Oct 26, 2025 | |||
| 77094401 | App login problem | Solved | Normal | — | Chat | shipping | 23h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | ||
| 89306066 | Discount code not working | Solved | Normal | — | Chat | influencergift-card | 1h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - | ||
| 59541666 | Loyalty points not posting | Solved | Low | — | wholesaledamagedreturns | 5h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |||
| 76956153 | Restock alert for backorder | Solved | Normal | — | Chat | app | 3h | ⊘Not fired | — | — | — | Sep 15, 2025 | - | ||
| 70430141 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | samplesgift-cardinfluencer | 5h | ●Responded | 9/11 | — | — | Sep 6, 2025 | - | ||
| 11657199 | Allergic reaction concern | Solved | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | ||
| 42417371 | Influencer code not working | Closed | Urgent | — | Chat | bopisgift-cardapp | 6h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Aug 28, 2025 | ||
| 65940735 | Lost package follow-up | Solved | Low | — | shippingapployalty | 1d 17h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |||
| 50760402 | BOPIS pickup not ready | Solved | Normal | — | Social | vipreturns | 5h | ⊘Not fired | — | — | — | Jul 20, 2025 | - | ||
| 51847152 | BOPIS pickup not ready | Solved | Normal | — | — | 10h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |||
| 29014614 | Lost package follow-up | Solved | Normal | — | wholesale | 11h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |||
| 88433451 | Foundation match help | Solved | High | — | Chat | — | 2h | ●Responded | 5/5 | — | — | Jun 27, 2025 | - | ||
| 60031330 | Lost package follow-up | Solved | Low | — | damagedrefundbopis | 6h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | |||
| 83584367 | Wrong shade sent | Closed | Normal | — | Phone | fragrance | 5h | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 9, 2025 | ||
| 30105275 | Question about product ingredients | Solved | Normal | — | samplesappreturns | 14h | ●Responded | 3/5 | — | — | Jun 6, 2025 | - | |||
| 43353030 | BOPIS order cancelled at store | Solved | High | — | Chat | bopisdamagedshipping | 2h | ○Sent, no reply | — | — | — | May 30, 2025 | - | ||
| 91456903 | Wrong shade sent | Pending | Urgent | — | Phone | fragrancebopis | - | —Skipped | — | — | — | May 24, 2025 | - |