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CustomersMarguerite Dietrich

Marguerite Dietrich

jody9@hotmail.com
Tickets54Responses15
Showing 1 - 50 of 50
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Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
37625865Cancel order requestClosedNormalMarguerite Dietrich—Darryl JacobiEmail
shade-matchwholesale
4d 8h●Responded7/11——Apr 28, 2026May 3, 2026
14628373Lost package follow-upClosedNormalMarguerite Dietrich—Faith HilllEmail
loyaltydamaged
2h○Sent, no reply———Apr 25, 2026Apr 30, 2026
67770645Return after 30-day windowSolvedNormalMarguerite Dietrich—Lily RaynorChat
samples
6d 22h○Sent, no reply———Apr 24, 2026-
17598877Klarna / Afterpay split issuePendingNormalMarguerite Dietrich—Steve O'ConnerEmail—-—Skipped———Apr 23, 2026-
86700589Order arrived damagedSolvedNormalMarguerite Dietrich—Miss Amber Hintz Sr.Email
influencer
13h⊘Not fired———Apr 10, 2026-
54197974Gift card balance questionClosedHighMarguerite Dietrich—Eula McKenzieEmail
damaged
2d 12h○Sent, no reply———Mar 31, 2026Apr 8, 2026
19896347Allergic reaction concernClosedNormalMarguerite Dietrich—Vilma GusikowskiEmail
wholesaledamaged
4h○Sent, no reply———Feb 27, 2026Feb 28, 2026
30910672Wrong shade sentSolvedNormalMarguerite Dietrich—Amely PacochaEmail
bopisvipwholesale
8h○Sent, no reply———Feb 26, 2026-
64597676Order arrived damagedClosedLowMarguerite Dietrich—Mr. Lonie HudsonChat—2h○Sent, no reply———Feb 21, 2026Feb 26, 2026
82894251Cancel order requestClosedNormalMarguerite Dietrich—Oscar O'HaraEmail
vip
11h○Sent, no reply———Feb 20, 2026Feb 25, 2026
73426836Missing items in shipmentSolvedNormalMarguerite Dietrich—Ignatius CummerataChat
app
6h●Responded4/5——Feb 17, 2026-
95160781Order arrived damagedClosedNormalMarguerite Dietrich—Garth DooleyEmail
vip
21h●Responded2/5——Feb 17, 2026Feb 22, 2026
94271524BOPIS pickup not readyPendingLowMarguerite Dietrich—Yazmin JastEmail—-—Skipped———Feb 15, 2026-
43121621Where is my order?ClosedHighMarguerite Dietrich—Mr. Skyla TrantowEmail
bopisshipping
2h●Responded7/11——Jan 21, 2026Jan 26, 2026
83750302Allergic reaction concernSolvedNormalMarguerite Dietrich—Ignatius CummerataChat
shade-matchwholesaleinfluencer
3h●Responded10/11——Jan 16, 2026-
24457235Item authenticity concernClosedNormalMarguerite Dietrich—Kip Schroeder IVChat—6h○Sent, no reply———Jan 7, 2026Jan 8, 2026
80198781Allergic reaction concernSolvedLowMarguerite Dietrich—Vilma GusikowskiChat—2d 19h○Sent, no reply———Jan 1, 2026-
74637120Missing items in shipmentSolvedLowMarguerite Dietrich—Lily RaynorEmail—2d 11h●Responded3/5——Dec 25, 2025-
22584438Lost package follow-upClosedHighMarguerite Dietrich—Mr. Eliza Gerhold IVEmail
vipshade-match
2d 18h●Responded4/5——Dec 12, 2025Dec 22, 2025
15849605Missing samples in orderSolvedNormalMarguerite Dietrich—Darryl JacobiSocial—16h⊘Not fired———Dec 11, 2025-
84358865Store experience feedbackSolvedNormalMarguerite Dietrich—Leonard Waters-HowellEmail
influencerapp
14h○Sent, no reply———Dec 10, 2025-
13050231Restock alert for backorderSolvedHighMarguerite Dietrich—Garth DooleyEmail
loyaltyshade-match
3h○Sent, no reply———Dec 2, 2025-
50152259Missing items in shipmentSolvedNormalMarguerite Dietrich—Julie HodkiewiczChat
bopisshade-matchsamples
2d 15h○Sent, no reply———Dec 1, 2025-
98104716Shipping cost questionPendingNormalMarguerite Dietrich—Lily RaynorEmail
shippingvipwholesale
-—Skipped———Nov 22, 2025-
84863008Shipping cost questionSolvedHighMarguerite Dietrich—Steve O'ConnerChat
loyalty
6h○Sent, no reply———Nov 20, 2025-
73268572Shipping cost questionClosedNormalMarguerite Dietrich—Mr. Lonie HudsonChat
fragrancevip
4h○Sent, no reply———Nov 6, 2025Nov 7, 2025
70634077Klarna / Afterpay split issueSolvedNormalMarguerite Dietrich—Yazmin JastChat
returnswholesalesamples
5h●Responded3/5——Nov 5, 2025-
40869841Missing items in shipmentSolvedNormalMarguerite Dietrich—Jacklyn DareEmail
fragrancesamplesbopis
10h●Responded5/5——Oct 23, 2025-
01939120Klarna / Afterpay split issueSolvedHighMarguerite Dietrich—Mr. Lonie HudsonEmail—6h●Responded3/5——Oct 21, 2025-
63573144Return after 30-day windowPendingNormalMarguerite Dietrich—Kaela FriesenEmail—-—Skipped———Oct 17, 2025-
00000171Insider tier issueSolvedNormalMarguerite Dietrich—Leonard Waters-HowellEmail
gift-card
1h●Responded4/5——Oct 15, 2025-
78944037Allergic reaction concernSolvedNormalMarguerite Dietrich—Mr. Skyla TrantowEmail
fragranceinfluencerloyalty
3h○Sent, no reply———Oct 11, 2025-
73639413Lost package follow-upSolvedHighMarguerite Dietrich—Leonard Waters-HowellPhone
app
5h●Responded5/5——Sep 19, 2025-
91189105Store experience feedbackSolvedNormalMarguerite Dietrich—Tommy KuvalisChat
wholesaleshipping
7h●Responded5/5——Sep 19, 2025-
54974852Wholesale order questionClosedUrgentMarguerite Dietrich—Katrina JohnsChat
bopisinfluencerrefund
17h○Sent, no reply———Sep 15, 2025Sep 21, 2025
21318213Discount code not workingSolvedLowMarguerite Dietrich—Miss Amber Hintz Sr.Chat
wholesaleinfluencer
4h○Sent, no reply———Sep 11, 2025-
02933996Lost package follow-upSolvedLowMarguerite Dietrich—Julie HodkiewiczEmail—2h○Sent, no reply———Sep 10, 2025-
82957519Foundation match helpOpenNormalMarguerite Dietrich—Lily RaynorEmail
vipshade-matchloyalty
-—Skipped———Sep 2, 2025-
43184795Store experience feedbackOpenNormalMarguerite Dietrich—Tommy KuvalisEmail
viployalty
-—Skipped———Sep 1, 2025-
58939660Influencer code not workingClosedNormalMarguerite Dietrich—Jacklyn DareEmail
vipbopisshade-match
6h○Sent, no reply———Aug 21, 2025Aug 28, 2025
60555904Discount code not workingSolvedNormalMarguerite Dietrich—Miss Amber Hintz Sr.Email—2h⊘Not fired———Aug 20, 2025-
64418219Wholesale order questionClosedNormalMarguerite Dietrich—Kaela FriesenEmail
bopis
4h○Sent, no reply———Aug 11, 2025Aug 16, 2025
22533990BOPIS order cancelled at storeClosedNormalMarguerite Dietrich—Chaz RennerChat
vip
2h○Sent, no reply———Aug 10, 2025Aug 17, 2025
31979662BOPIS pickup not readySolvedNormalMarguerite Dietrich—Amely PacochaEmail
loyaltywholesalereturns
11h○Sent, no reply———Aug 9, 2025-
04010523Wrong shade sentSolvedNormalMarguerite Dietrich—Darryl JacobiEmail
appshippingfragrance
4h○Sent, no reply———Aug 8, 2025-
96904739Cancel subscription / Auto-replenishPendingLowMarguerite Dietrich—Katrina JohnsChat—-—Skipped———Aug 5, 2025-
69507995Price match requestClosedNormalMarguerite Dietrich—Katrina JohnsEmail
fragrance
8h●Responded5/5——Jul 31, 2025Aug 7, 2025
22517917Question about product ingredientsSolvedNormalMarguerite Dietrich—Eula McKenzieEmail—3d 18h⊘Not fired———Jul 16, 2025-
24431205Missing samples in orderClosedNormalMarguerite Dietrich—Chaz RennerChat
loyaltysamples
6d 10h○Sent, no reply———Jul 5, 2025Jul 16, 2025
83677645Insider tier issueSolvedNormalMarguerite Dietrich—Mr. Eliza Gerhold IVChat
refundloyaltyreturns
1d⊘Not fired———Jul 4, 2025-
Page 1 of 1

Properties

Customer
Name
Marguerite Dietrich
Email
jody9@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
—
Lifetime spend
2,763
Last purchase
Mar 3, 2026
Skin tone
light-medium
Foundation shade
37C
Skin concerns
fine-lines, hyperpigmentation, dryness
Allergies / restrictions
nut-allergy
Favorite brands
Kiehl's, Olaplex, Rare Beauty, Dior
YTD spend
—
App installed
—
App last opened
May 15, 2026
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
62
Total orders
—
Preferred category
haircare
Tickets
Tickets
54
Last seen
Apr 28, 2026
Responses
Avg rating
4.80