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CustomersLeann Spencer

Leann Spencer

jonathan59@hotmail.com
Tickets39Responses9
Showing 1 - 39 of 39
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
89511368Birthday gift not receivedSolvedLowLeann Spencer—Mr. Eliza Gerhold IVEmail
returnsbopis
5h●Responded5/5——May 12, 2026-
77215442Refund not receivedSolvedNormalLeann Spencer—Dr. Mandy McLaughlinEmail
loyaltyrefundapp
2h⊘Not fired———Apr 16, 2026-
73517442Loyalty points not postingClosedLowLeann Spencer—Miss Amber Hintz Sr.Chat—2d 16h○Sent, no reply———Apr 1, 2026Apr 11, 2026
74940256Discount code not workingClosedNormalLeann Spencer—Eula McKenzieEmail
fragranceinfluencer
1h⊘Not fired———Mar 31, 2026Apr 1, 2026
60246059Address change after shippingSolvedNormalLeann Spencer—Jacklyn DareChat
bopis
5h○Sent, no reply———Mar 24, 2026-
44652622Birthday gift not receivedPendingHighLeann Spencer—Ignatius CummerataChat—-—Skipped———Mar 12, 2026-
40250491Wrong shade sentSolvedNormalLeann Spencer—Mr. Skyla TrantowEmail
loyaltygift-cardfragrance
4d 3h●Responded1/5——Feb 5, 2026-
50322318Question about product ingredientsClosedNormalLeann Spencer—Jacklyn DareEmail
refundfragranceshipping
4h●Responded9/11——Jan 30, 2026Jan 31, 2026
27596232Store experience feedbackSolvedLowLeann Spencer—Faith HilllChat
gift-cardshippingrefund
5h○Sent, no reply———Jan 22, 2026-
75994300Birthday gift not receivedPendingHighLeann Spencer—Mr. Eliza Gerhold IVEmail
shippingreturns
-—Skipped———Jan 14, 2026-
18025514Address change after shippingSolvedNormalLeann Spencer—Eula McKenzieEmail—1h○Sent, no reply———Jan 8, 2026-
09318209BOPIS order cancelled at storeSolvedLowLeann Spencer—Steve O'ConnerEmail
loyalty
1d 19h●Responded4/5——Dec 12, 2025-
83088982Price match requestSolvedHighLeann Spencer—Mr. Lonie HudsonChat
refund
1h○Sent, no reply———Dec 10, 2025-
80478931Klarna / Afterpay split issueClosedNormalLeann Spencer—Amely PacochaEmail
bopissamples
16h○Sent, no reply———Dec 5, 2025Dec 10, 2025
86192431App login problemClosedNormalLeann Spencer—Darryl JacobiEmail—1h⊘Not fired———Dec 5, 2025Dec 12, 2025
41812800BOPIS order cancelled at storePendingNormalLeann Spencer—Leonard Waters-HowellChat
shippingshade-matchapp
-—Skipped———Dec 4, 2025-
97437792Return after 30-day windowSolvedLowLeann Spencer—Amely PacochaChat
wholesalegift-card
10h○Sent, no reply———Nov 28, 2025-
47209594Influencer code not workingClosedNormalLeann Spencer—Garth DooleyEmail
wholesalegift-card
1h⊘Not fired———Nov 25, 2025Nov 29, 2025
95186556BOPIS order cancelled at storeSolvedNormalLeann Spencer—Miss Amber Hintz Sr.Phone
samples
11h○Sent, no reply———Nov 9, 2025-
07713877Birthday gift not receivedSolvedNormalLeann Spencer—Dr. Mandy McLaughlinEmail
loyaltyvipapp
9h⊘Not fired———Nov 3, 2025-
21577503Restock alert for backorderSolvedNormalLeann Spencer—Steve O'ConnerEmail
wholesaleapp
4h○Sent, no reply———Oct 16, 2025-
38453946Address change after shippingClosedNormalLeann Spencer—Kip Schroeder IVChat
shippingapp
17h●Responded10/11——Sep 22, 2025Sep 26, 2025
48477470Wrong shade sentSolvedUrgentLeann Spencer—Kaela FriesenChat
influencerrefundloyalty
5h●Responded5/5——Sep 19, 2025-
03874634Cancel order requestSolvedUrgentLeann Spencer—Mr. Cade SengerEmail
influencerloyaltyshade-match
9h○Sent, no reply———Sep 12, 2025-
77917035Influencer code not workingPendingLowLeann Spencer—Mr. Cade SengerEmail
damagedinfluencer
-—Skipped———Sep 11, 2025-
41699012Item authenticity concernSolvedNormalLeann Spencer—Faith HilllChat—2h●Responded5/5——Aug 15, 2025-
91250188Wholesale order questionSolvedLowLeann Spencer—Mr. Eliza Gerhold IVEmail
gift-cardloyalty
5h○Sent, no reply———Aug 2, 2025-
39579860Allergic reaction concernSolvedNormalLeann Spencer—Oscar O'HaraEmail
damagedinfluencerfragrance
3h○Sent, no reply———Jul 28, 2025-
01913619Birthday gift not receivedPendingLowLeann Spencer—Yazmin JastEmail
returnsrefundsamples
-—Skipped———Jul 25, 2025-
29579830Refund not receivedSolvedHighLeann Spencer—Miss Amber Hintz Sr.Email
refunddamagedwholesale
1d 6h○Sent, no reply———Jul 22, 2025-
63438679Foundation match helpSolvedNormalLeann Spencer—Dr. Mandy McLaughlinPhone
gift-cardvipreturns
4h●Responded5/5——Jul 17, 2025-
02302215Pro discount enrollmentSolvedLowLeann Spencer—Kaela FriesenEmail
wholesalebopis
21h○Sent, no reply———Jul 10, 2025-
60309944App crashes at checkoutSolvedLowLeann Spencer—Faith HilllPhone
loyaltyvip
22h○Sent, no reply———Jun 30, 2025-
32095746App login problemSolvedNormalLeann Spencer—Chaz RennerChat
gift-cardrefundshade-match
9h○Sent, no reply———Jun 28, 2025-
27552466BOPIS pickup not readySolvedLowLeann Spencer—Chaz RennerChat—23h●Responded1/5——Jun 22, 2025-
59246451Price match requestSolvedLowLeann Spencer—Vilma GusikowskiEmail—4h○Sent, no reply———Jun 15, 2025-
53115116Discount code not workingSolvedNormalLeann Spencer—Steve O'ConnerSocial
wholesale
9h⊘Not fired———Jun 14, 2025-
97451429Lost package follow-upClosedNormalLeann Spencer—Tommy KuvalisSocial
influencerrefundsamples
6h⊘Not fired———May 24, 2025May 31, 2025
14427366Wholesale order questionClosedLowLeann Spencer—Chaz RennerChat
refundgift-card
6h○Sent, no reply———May 23, 2025May 25, 2025
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Properties

Customer
Name
Leann Spencer
Email
jonathan59@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
7,417
Lifetime spend
980
Last purchase
May 17, 2026
Skin tone
—
Foundation shade
45W
Skin concerns
anti-aging, sensitivity, acne
Allergies / restrictions
nut-allergy
Favorite brands
Sol de Janeiro, Dior
YTD spend
2,707
App installed
No
App last opened
Apr 23, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
62
Total orders
7
Preferred category
skincare
Tickets
Tickets
39
Last seen
May 12, 2026
Responses
Avg rating
5.00