Lester Sipes
rahsaan25@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 82876363 | Influencer code not working | Closed | High | — | Chat | damagedrefund | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | May 16, 2026 | ||
| 28668665 | Missing items in shipment | Solved | Low | — | Phone | samplesbopis | 2h | ○Sent, no reply | — | — | — | May 7, 2026 | - | ||
| 17409552 | Return after 30-day window | Solved | Normal | — | — | 6h | ●Responded | 4/11 | — | — | May 4, 2026 | - | |||
| 23110143 | Lost package follow-up | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | May 2, 2026 | - | ||
| 73822546 | Restock alert for backorder | Pending | High | — | samplesshipping | - | —Skipped | — | — | — | May 1, 2026 | - | |||
| 16952486 | Insider tier issue | Solved | Normal | — | app | 23h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |||
| 93627886 | Shipping cost question | Solved | Low | — | Chat | damaged | 23h | ●Responded | 9/11 | — | — | Mar 30, 2026 | - | ||
| 85609458 | BOPIS order cancelled at store | Open | High | — | Chat | — | - | —Skipped | — | — | — | Mar 15, 2026 | - | ||
| 73772611 | Missing samples in order | Pending | Low | — | gift-cardwholesaleinfluencer | - | —Skipped | — | — | — | Mar 9, 2026 | - | |||
| 16152720 | Refund not received | Open | Low | — | gift-cardsampleswholesale | - | —Skipped | — | — | — | Mar 7, 2026 | - | |||
| 34550927 | Address change after shipping | Solved | Normal | — | Chat | samples | 6h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | ||
| 25074506 | Item authenticity concern | Solved | Normal | — | returnsbopisfragrance | 14h | ●Responded | 4/5 | — | — | Feb 16, 2026 | - | |||
| 77222202 | Order arrived damaged | Solved | Low | — | vipshade-matchfragrance | 1h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |||
| 43281856 | App crashes at checkout | Closed | Normal | — | Chat | influencerdamaged | 5h | ●Responded | 5/5 | — | — | Feb 10, 2026 | Feb 12, 2026 | ||
| 05215854 | Cancel subscription / Auto-replenish | Solved | Low | — | bopisgift-card | 6h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |||
| 23942755 | Klarna / Afterpay split issue | Closed | Normal | — | damagedloyalty | 4h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 13, 2026 | |||
| 23766946 | Order arrived damaged | Closed | High | — | — | 4h | ●Responded | 5/5 | — | — | Feb 3, 2026 | Feb 9, 2026 | |||
| 12951767 | Return after 30-day window | Solved | High | — | — | 1d 1h | ●Responded | 1/5 | — | — | Jan 30, 2026 | - | |||
| 31010757 | Order arrived damaged | Closed | Normal | — | Chat | wholesalegift-card | 17h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 17, 2026 | ||
| 23877010 | Influencer code not working | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |||
| 65709815 | Shipping cost question | Pending | Normal | — | — | - | —Skipped | — | — | — | Dec 30, 2025 | - | |||
| 58553646 | Return after 30-day window | Closed | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 31, 2025 | |||
| 59730434 | Question about product ingredients | Solved | Normal | — | influencerapp | 5h | ●Responded | 4/5 | — | — | Dec 21, 2025 | - | |||
| 60730336 | Klarna / Afterpay split issue | Closed | Normal | — | loyalty | 4h | ⊘Not fired | — | — | — | Dec 20, 2025 | Dec 24, 2025 | |||
| 92002659 | Birthday gift not received | Closed | Normal | — | Chat | — | 1d 4h | ●Responded | 4/5 | — | — | Dec 12, 2025 | Dec 18, 2025 | ||
| 28992579 | Order arrived damaged | Solved | Normal | — | shade-matchwholesale | 3h | ●Responded | 3/5 | — | — | Dec 12, 2025 | - | |||
| 02678898 | Birthday gift not received | Closed | Normal | — | Phone | vip | 2h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 13, 2025 | ||
| 41218107 | Return after 30-day window | Solved | Normal | — | Chat | loyaltysamplesdamaged | 1h | ●Responded | 10/11 | — | — | Dec 10, 2025 | - | ||
| 45957909 | Gift card balance question | Solved | Low | — | Chat | — | 2h | ●Responded | 5/5 | — | — | Nov 24, 2025 | - | ||
| 47136845 | Cancel order request | Pending | Normal | — | — | - | —Skipped | — | — | — | Nov 18, 2025 | - | |||
| 59695209 | Item authenticity concern | Pending | Normal | — | returnsdamaged | - | —Skipped | — | — | — | Nov 15, 2025 | - | |||
| 04351168 | Allergic reaction concern | Solved | Normal | — | damaged | 3h | ●Responded | 10/11 | — | — | Nov 14, 2025 | - | |||
| 30412602 | Item authenticity concern | Closed | Normal | — | Chat | bopis | 4h | ●Responded | 2/5 | — | — | Nov 7, 2025 | Nov 12, 2025 | ||
| 56222042 | Lost package follow-up | Solved | Normal | — | fragrancewholesale | 2h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |||
| 81017453 | Pro discount enrollment | Solved | Low | — | — | 6h | ○Sent, no reply | — | — | — | Nov 2, 2025 | - | |||
| 36835305 | Where is my order? | Solved | High | — | Chat | gift-cardreturnsapp | 6h | ●Responded | 2/5 | — | — | Nov 2, 2025 | - | ||
| 21572865 | Insider tier issue | Closed | Normal | — | vip | 1h | ●Responded | 3/5 | — | — | Oct 31, 2025 | Nov 1, 2025 | |||
| 73584180 | Wrong shade sent | Pending | High | — | returns | - | —Skipped | — | — | — | Oct 24, 2025 | - | |||
| 58395845 | Insider tier issue | Solved | Normal | — | Chat | loyaltyrefund | 1h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | ||
| 92385856 | Price match request | Closed | Normal | — | returnsgift-cardrefund | 2d 14h | ●Responded | 1/5 | — | — | Oct 10, 2025 | Oct 18, 2025 | |||
| 24125868 | Discount code not working | Open | High | — | loyaltyreturns | - | —Skipped | — | — | — | Oct 9, 2025 | - | |||
| 63334321 | Lost package follow-up | Closed | Normal | — | Chat | returnsbopisapp | 21h | ○Sent, no reply | — | — | — | Oct 8, 2025 | Oct 13, 2025 | ||
| 56228134 | Loyalty points not posting | Solved | Low | — | returnsinfluencerdamaged | 5h | ●Responded | 5/5 | — | — | Sep 27, 2025 | - | |||
| 95493839 | App crashes at checkout | Closed | Normal | — | Phone | fragrance | 2h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 20, 2025 | ||
| 29213559 | Missing samples in order | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Sep 5, 2025 | - | ||
| 90817654 | Price match request | Solved | Normal | — | refundvip | 3h | ●Responded | 5/5 | — | — | Sep 4, 2025 | - | |||
| 47934586 | Cancel order request | Solved | Normal | — | Chat | — | 2h | ●Responded | 5/5 | — | — | Aug 22, 2025 | - | ||
| 29871238 | Loyalty points not posting | Solved | Normal | — | fragrancereturnsapp | 5h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - | |||
| 81249302 | Birthday gift not received | Closed | Normal | — | fragranceloyalty | 19h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 18, 2025 | |||
| 79409521 | Klarna / Afterpay split issue | Pending | Low | — | app | - | —Skipped | — | — | — | Aug 2, 2025 | - |