Jay Ziemann
raymond.ledner93@yahoo.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 74499576 | Wrong shade sent | Closed | Normal | Jay Ziemann | — |  Amely Pacocha | Chat | returnswholesale | 1d 14h | ⊘Not fired | — | — | — | May 22, 2026 | May 28, 2026 |
| 56654650 | Item authenticity concern | Solved | Normal | Jay Ziemann | — |  Faith Hilll | — | 9d 17h | ●Responded | 1/5 | — | — | May 6, 2026 | - | |
| 78927873 | Refund not received | Pending | Low | Jay Ziemann | — |  Miss Amber Hintz Sr. | Chat | samplesreturnsrefund | - | —Skipped | — | — | — | Feb 25, 2026 | - |
| 48184146 | Lost package follow-up | Solved | Low | Jay Ziemann | — |  Kip Schroeder IV | returnsshade-match | 1h | ●Responded | 5/5 | — | — | Feb 24, 2026 | - | |
| 37517152 | Cancel order request | Solved | Normal | Jay Ziemann | — | Amely Pacocha | refund | 2h | ⊘Not fired | — | — | — | Feb 17, 2026 | - | |
| 07611315 | Influencer code not working | Closed | Normal | Jay Ziemann | — |  Mr. Skyla Trantow | bopisapp | 12h | ●Responded | 9/11 | — | — | Feb 10, 2026 | Feb 14, 2026 | |
| 83585449 | Store experience feedback | Solved | Normal | Jay Ziemann | — |  Leonard Waters-Howell | — | 2d 9h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 40450528 | Wholesale order question | Solved | High | Jay Ziemann | — |  Kaela Friesen | vipinfluencerapp | 6h | ●Responded | 5/5 | — | — | Jan 7, 2026 | - | |
| 28008217 | Address change after shipping | Solved | Normal | Jay Ziemann | — |  Mr. Eliza Gerhold IV | Phone | — | 6h | ⊘Not fired | — | — | — | Jan 6, 2026 | - |
| 03865745 | Gift card balance question | Solved | Normal | Jay Ziemann | — |  Eula McKenzie | Chat | — | 18h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 03229377 | Refund not received | Solved | Normal | Jay Ziemann | — |  Ignatius Cummerata | Chat | gift-card | 8h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 99019600 | Influencer code not working | Pending | Normal | Jay Ziemann | — |  Steve O'Conner | refundgift-card | - | —Skipped | — | — | — | Dec 2, 2025 | - | |
| 82301921 | Pro discount enrollment | Closed | Normal | Jay Ziemann | — |  Katrina Johns | refund | 1d 18h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 25, 2025 | |
| 74870476 | Address change after shipping | Solved | High | Jay Ziemann | — |  Chaz Renner | — | 1h | ●Responded | 2/5 | — | — | Nov 15, 2025 | - | |
| 22213639 | Missing items in shipment | Solved | Normal | Jay Ziemann | — | Katrina Johns | Chat | — | 1d 13h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 21981556 | BOPIS order cancelled at store | Solved | Normal | Jay Ziemann | — | Leonard Waters-Howell | Chat | bopis | 2h | ●Responded | 5/5 | — | — | Nov 7, 2025 | - |
| 78441082 | Lost package follow-up | Closed | Normal | Jay Ziemann | — |  Vilma Gusikowski | Chat | influencershade-match | 6h | ●Responded | 5/5 | — | — | Oct 31, 2025 | Nov 1, 2025 |
| 45782820 | Birthday gift not received | Solved | Normal | Jay Ziemann | — | Chaz Renner | Chat | samplesapp | 2h | ●Responded | 10/11 | — | — | Oct 10, 2025 | - |
| 16747203 | Klarna / Afterpay split issue | Solved | Normal | Jay Ziemann | — |  Oscar O'Hara | refunddamaged | 3h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |
| 81651430 | Insider tier issue | Solved | Normal | Jay Ziemann | — | Steve O'Conner | loyalty | 9h | ●Responded | 5/5 | — | — | Sep 10, 2025 | - | |
| 97297466 | Missing items in shipment | Closed | Normal | Jay Ziemann | — |  Darryl Jacobi | Chat | samplesinfluencerbopis | 18h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 17, 2025 |
| 41447431 | Wrong shade sent | Closed | Normal | Jay Ziemann | — |  Lily Raynor | Chat | gift-cardshade-match | 9h | ⊘Not fired | — | — | — | Sep 4, 2025 | Sep 6, 2025 |
| 78310959 | Klarna / Afterpay split issue | Solved | Normal | Jay Ziemann | — | Amely Pacocha | Chat | refundinfluencer | 15h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - |
| 94484128 | Wholesale order question | Closed | Normal | Jay Ziemann | — | Darryl Jacobi | refundvipshipping | 5h | ⊘Not fired | — | — | — | Aug 22, 2025 | Aug 26, 2025 | |
| 73976564 | Price match request | Solved | Normal | Jay Ziemann | — | Eula McKenzie | Chat | shipping | 6h | ⊘Not fired | — | — | — | Aug 14, 2025 | - |
| 74001188 | Wrong shade sent | Solved | Normal | Jay Ziemann | — |  Yazmin Jast | appshipping | 20h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |
| 54855349 | Lost package follow-up | Solved | High | Jay Ziemann | — |  Mr. Lonie Hudson | — | 5h | ●Responded | 4/5 | — | — | Aug 1, 2025 | - | |
| 72016733 | Missing samples in order | Pending | Normal | Jay Ziemann | — | Steve O'Conner | — | - | —Skipped | — | — | — | Jul 28, 2025 | - | |
| 85832899 | Klarna / Afterpay split issue | Solved | Normal | Jay Ziemann | — | Steve O'Conner | shade-matchwholesale | 6h | ●Responded | 5/5 | — | — | Jul 25, 2025 | - | |
| 06197126 | Address change after shipping | Pending | Normal | Jay Ziemann | — | Oscar O'Hara | samples | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 47344687 | Klarna / Afterpay split issue | Solved | Low | Jay Ziemann | — |  Tommy Kuvalis | bopisfragrancedamaged | 5h | ●Responded | 2/5 | — | — | Jun 19, 2025 | - | |
| 86460242 | Foundation match help | Closed | Normal | Jay Ziemann | — | Lily Raynor | fragranceappsamples | 19h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 15, 2025 | |
| 65551791 | Influencer code not working | Solved | High | Jay Ziemann | — |  Jacklyn Dare | Social | bopiswholesaledamaged | 8h | ⊘Not fired | — | — | — | Jun 9, 2025 | - |
| 35440361 | Restock alert for backorder | Solved | Normal | Jay Ziemann | — | Eula McKenzie | Chat | fragrance | 3h | ○Sent, no reply | — | — | — | Jun 8, 2025 | - |
| 79810841 | BOPIS order cancelled at store | Closed | Normal | Jay Ziemann | — |  Julie Hodkiewicz | shade-matchreturns | 1d 20h | ⊘Not fired | — | — | — | May 28, 2025 | Jun 2, 2025 | |
| 74610384 | Pro discount enrollment | Solved | Normal | Jay Ziemann | — | Tommy Kuvalis | Chat | damagedinfluencer | 20h | ●Responded | 4/5 | — | — | May 26, 2025 | - |
| 10632664 | Wholesale order question | Solved | Normal | Jay Ziemann | — |  Mr. Cade Senger | Social | vipgift-cardshade-match | 6h | ⊘Not fired | — | — | — | May 23, 2025 | - |
| 39021826 | Cancel subscription / Auto-replenish | Solved | Normal | Jay Ziemann | — | Miss Amber Hintz Sr. | returns | 12h | ○Sent, no reply | — | — | — | May 23, 2025 | - |