Lillie Lang
grady_parisian58@gmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 48656110 | BOPIS pickup not ready | Solved | Normal | Lillie Lang | — |  Mr. Cade Senger | Chat | shade-match | 2d 9h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 28697804 | Missing items in shipment | Pending | Normal | Lillie Lang | — |  Jacklyn Dare | Phone | influencershipping | - | —Skipped | — | — | — | May 7, 2026 | - |
| 27953350 | Discount code not working | Open | Normal | Lillie Lang | — |  Miss Amber Hintz Sr. | Social | gift-carddamaged | - | —Skipped | — | — | — | Apr 27, 2026 | - |
| 78694321 | Gift card balance question | Solved | High | Lillie Lang | — |  Vilma Gusikowski | influencerfragrance | 1d | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |
| 66911389 | Birthday gift not received | Closed | Normal | Lillie Lang | — |  Darryl Jacobi | samples | 3h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 27, 2026 | |
| 96219982 | Insider tier issue | Solved | Normal | Lillie Lang | — |  Mr. Eliza Gerhold IV | Social | wholesale | 3h | ⊘Not fired | — | — | — | Mar 17, 2026 | - |
| 38035888 | Gift card balance question | Solved | Normal | Lillie Lang | — |  Faith Hilll | — | 5h | ⊘Not fired | — | — | — | Mar 16, 2026 | - | |
| 63862108 | Refund not received | Closed | Normal | Lillie Lang | — |  Kaela Friesen | returnsshade-matchapp | 9h | ⊘Not fired | — | — | — | Mar 13, 2026 | Mar 18, 2026 | |
| 44959474 | Missing samples in order | Closed | Low | Lillie Lang | — |  Lily Raynor | fragrancesamples | 6h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 10, 2026 | |
| 43101976 | App login problem | Pending | Normal | Lillie Lang | — |  Leonard Waters-Howell | Chat | vipshippingbopis | - | —Skipped | — | — | — | Mar 5, 2026 | - |
| 46270314 | Cancel subscription / Auto-replenish | Closed | Normal | Lillie Lang | — | Vilma Gusikowski | shippingapp | 6h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 4, 2026 | |
| 07756526 | Lost package follow-up | Solved | Normal | Lillie Lang | — |  Tommy Kuvalis | returns | 18h | ●Responded | 10/11 | — | — | Jan 31, 2026 | - | |
| 87107668 | Store experience feedback | Closed | Normal | Lillie Lang | — | Miss Amber Hintz Sr. | shippingreturns | 5h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 14, 2026 | |
| 55243444 | Refund not received | Closed | High | Lillie Lang | — |  Mr. Lonie Hudson | Chat | vipshade-match | 5h | ●Responded | 10/11 | — | — | Dec 24, 2025 | Dec 31, 2025 |
| 26023559 | Loyalty points not posting | Solved | Low | Lillie Lang | — |  Kip Schroeder IV | samplesbopis | 16h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 69507706 | Gift card balance question | Solved | High | Lillie Lang | — | Mr. Cade Senger | Chat | fragrance | 2d 20h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - |
| 66297749 | App crashes at checkout | Solved | Urgent | Lillie Lang | — |  Yazmin Jast | — | 15h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 72809990 | Cancel subscription / Auto-replenish | Solved | Low | Lillie Lang | — | Kip Schroeder IV | Chat | appshade-match | 5h | ●Responded | 9/11 | — | — | Nov 30, 2025 | - |
| 89582437 | Klarna / Afterpay split issue | Solved | Normal | Lillie Lang | — | Jacklyn Dare | — | 4h | ●Responded | 5/5 | — | — | Nov 17, 2025 | - | |
| 67750946 | Cancel order request | Closed | Normal | Lillie Lang | — |  Ignatius Cummerata | refund | 23h | ●Responded | 5/5 | — | — | Oct 9, 2025 | Oct 16, 2025 | |
| 41153684 | Cancel subscription / Auto-replenish | Solved | Normal | Lillie Lang | — | Mr. Cade Senger | Chat | gift-card | 9d 20h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 24727712 | Cancel subscription / Auto-replenish | Pending | Normal | Lillie Lang | — |  Katrina Johns | Chat | app | - | —Skipped | — | — | — | Sep 16, 2025 | - |
| 92524156 | Allergic reaction concern | Closed | High | Lillie Lang | — | Mr. Cade Senger | — | 2d 16h | ⊘Not fired | — | — | — | Sep 13, 2025 | Sep 20, 2025 | |
| 22186258 | Insider tier issue | Solved | Low | Lillie Lang | — | Tommy Kuvalis | bopisvip | 16h | ●Responded | 2/5 | — | — | Aug 20, 2025 | - | |
| 91410636 | App login problem | Closed | Normal | Lillie Lang | — | Faith Hilll | — | 14h | ●Responded | 4/5 | — | — | Aug 6, 2025 | Aug 14, 2025 | |
| 50602976 | Allergic reaction concern | Solved | Normal | Lillie Lang | — | Kaela Friesen | Chat | returns | 15h | ●Responded | 10/11 | — | — | Jul 24, 2025 | - |
| 56674341 | Birthday gift not received | Solved | Normal | Lillie Lang | — |  Mr. Skyla Trantow | Social | — | 5h | ⊘Not fired | — | — | — | Jul 22, 2025 | - |
| 38629342 | Klarna / Afterpay split issue | Solved | Normal | Lillie Lang | — |  Eula McKenzie | returnsshade-match | 16h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 27405229 | App login problem | Solved | Normal | Lillie Lang | — | Mr. Cade Senger | shippingwholesale | 17h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 01488288 | BOPIS pickup not ready | Solved | Normal | Lillie Lang | — |  Dr. Mandy McLaughlin | vipsamplesrefund | 4h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 39993995 | Discount code not working | Solved | Low | Lillie Lang | — |  Oscar O'Hara | bopis | 9h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 45455965 | Missing items in shipment | Solved | High | Lillie Lang | — | Mr. Cade Senger | returns | 2h | ⊘Not fired | — | — | — | Jun 24, 2025 | - | |
| 11103088 | Pro discount enrollment | Solved | Low | Lillie Lang | — | Leonard Waters-Howell | Chat | shade-match | 18h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 19275947 | Pro discount enrollment | Closed | Low | Lillie Lang | — |  Steve O'Conner | samplesapp | 18h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 13, 2025 |