Mrs. Brooke Pfeffer
esther92@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 01321225 | BOPIS pickup not ready | Solved | Normal | Mrs. Brooke Pfeffer | — |  Lily Raynor | Phone | fragrance | 14h | ○Sent, no reply | — | — | — | May 9, 2026 | - |
| 49051296 | Lost package follow-up | Solved | Normal | Mrs. Brooke Pfeffer | — |  Mr. Skyla Trantow | shade-matchshippingbopis | 4h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 60230747 | Pro discount enrollment | Pending | Normal | Mrs. Brooke Pfeffer | — |  Tommy Kuvalis | damaged | - | —Skipped | — | — | — | Apr 16, 2026 | - | |
| 74515965 | Missing samples in order | Solved | Normal | Mrs. Brooke Pfeffer | — |  Eula McKenzie | app | 2h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |
| 84512913 | Order arrived damaged | Solved | Normal | Mrs. Brooke Pfeffer | — | Mr. Skyla Trantow | — | 1h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 63405299 | App login problem | Solved | High | Mrs. Brooke Pfeffer | — |  Garth Dooley | vip | 17h | ●Responded | 7/11 | — | — | Apr 9, 2026 | - | |
| 13762311 | Missing items in shipment | Open | Normal | Mrs. Brooke Pfeffer | — |  Chaz Renner | Chat | appfragrancebopis | - | —Skipped | — | — | — | Mar 30, 2026 | - |
| 69432065 | Cancel order request | Solved | Normal | Mrs. Brooke Pfeffer | — | Chaz Renner | Chat | fragrance | 6h | ⊘Not fired | — | — | — | Mar 20, 2026 | - |
| 26360733 | App crashes at checkout | Solved | Low | Mrs. Brooke Pfeffer | — |  Katrina Johns | Chat | damagedappfragrance | 2h | ⊘Not fired | — | — | — | Mar 12, 2026 | - |
| 29861009 | Klarna / Afterpay split issue | Solved | Normal | Mrs. Brooke Pfeffer | — |  Jacklyn Dare | Chat | shipping | 5d 16h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - |
| 50415809 | Insider tier issue | Closed | Normal | Mrs. Brooke Pfeffer | — |  Kip Schroeder IV | Chat | bopis | 1d 18h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 11, 2026 |
| 74416042 | Shipping cost question | Solved | Normal | Mrs. Brooke Pfeffer | — |  Yazmin Jast | refundapp | 6h | ●Responded | 4/5 | — | — | Feb 23, 2026 | - | |
| 03196995 | BOPIS order cancelled at store | Solved | Normal | Mrs. Brooke Pfeffer | — |  Oscar O'Hara | Phone | wholesale | 15h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 22329463 | Cancel order request | Pending | High | Mrs. Brooke Pfeffer | — | Tommy Kuvalis | samplesreturnsgift-card | - | —Skipped | — | — | — | Feb 6, 2026 | - | |
| 53812450 | Discount code not working | Open | Normal | Mrs. Brooke Pfeffer | — | Chaz Renner | returnsinfluencerrefund | - | —Skipped | — | — | — | Feb 4, 2026 | - | |
| 59658685 | BOPIS order cancelled at store | Open | Urgent | Mrs. Brooke Pfeffer | — | Katrina Johns | — | - | —Skipped | — | — | — | Jan 30, 2026 | - | |
| 85861901 | Price match request | Pending | Normal | Mrs. Brooke Pfeffer | — |  Ignatius Cummerata | Phone | influencerreturnsloyalty | - | —Skipped | — | — | — | Jan 27, 2026 | - |
| 42628124 | Return after 30-day window | Closed | Low | Mrs. Brooke Pfeffer | — |  Leonard Waters-Howell | wholesale | 22h | ⊘Not fired | — | — | — | Jan 20, 2026 | Jan 28, 2026 | |
| 18026768 | Restock alert for backorder | Closed | Low | Mrs. Brooke Pfeffer | — | Garth Dooley | Chat | returnsshade-match | 4h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 11, 2026 |
| 10271906 | Address change after shipping | Solved | Low | Mrs. Brooke Pfeffer | — | Katrina Johns | damagedvip | 5h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | |
| 41043735 | Cancel order request | Pending | Normal | Mrs. Brooke Pfeffer | — | Lily Raynor | shade-matchinfluencer | - | —Skipped | — | — | — | Dec 27, 2025 | - | |
| 83795598 | Allergic reaction concern | Closed | Low | Mrs. Brooke Pfeffer | — | Lily Raynor | fragrancevip | 1h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 22, 2025 | |
| 46044854 | Address change after shipping | Solved | Normal | Mrs. Brooke Pfeffer | — | Yazmin Jast | app | 4h | ⊘Not fired | — | — | — | Dec 12, 2025 | - | |
| 90258444 | Birthday gift not received | Closed | High | Mrs. Brooke Pfeffer | — | Mr. Skyla Trantow | Chat | influencerbopis | 5h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 11, 2025 |
| 10398833 | Item authenticity concern | Solved | Low | Mrs. Brooke Pfeffer | — |  Darryl Jacobi | Phone | — | 5h | ⊘Not fired | — | — | — | Dec 4, 2025 | - |
| 15869380 | Shipping cost question | Closed | Normal | Mrs. Brooke Pfeffer | — |  Steve O'Conner | Phone | — | 6d 14h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 12, 2025 |
| 72590360 | Missing items in shipment | Closed | High | Mrs. Brooke Pfeffer | — | Garth Dooley | Chat | returnsinfluencergift-card | 4h | ●Responded | 4/5 | — | — | Nov 28, 2025 | Dec 3, 2025 |
| 88239391 | Price match request | Solved | Normal | Mrs. Brooke Pfeffer | — | Steve O'Conner | Chat | fragrancegift-card | 1d 21h | ●Responded | 4/5 | — | — | Nov 9, 2025 | - |
| 24895158 | Shipping cost question | Solved | Normal | Mrs. Brooke Pfeffer | — | Darryl Jacobi | — | 4d 15h | ⊘Not fired | — | — | — | Nov 3, 2025 | - | |
| 65568543 | Loyalty points not posting | Solved | High | Mrs. Brooke Pfeffer | — | Kip Schroeder IV | shade-match | 11h | ●Responded | 5/5 | — | — | Oct 24, 2025 | - | |
| 26163971 | Cancel subscription / Auto-replenish | Closed | Normal | Mrs. Brooke Pfeffer | — | Katrina Johns | Phone | gift-card | 18h | ⊘Not fired | — | — | — | Oct 21, 2025 | Oct 24, 2025 |
| 91698517 | BOPIS order cancelled at store | Pending | Normal | Mrs. Brooke Pfeffer | — | Yazmin Jast | Chat | — | - | —Skipped | — | — | — | Oct 20, 2025 | - |
| 10228492 | Question about product ingredients | Pending | Urgent | Mrs. Brooke Pfeffer | — | Katrina Johns | samplesfragrance | - | —Skipped | — | — | — | Oct 3, 2025 | - | |
| 49120925 | App crashes at checkout | Solved | Normal | Mrs. Brooke Pfeffer | — | Chaz Renner | returnsfragrance | 8d 18h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |
| 91925643 | Foundation match help | Solved | Normal | Mrs. Brooke Pfeffer | — |  Faith Hilll | damaged | 2h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |
| 76943633 | Cancel order request | Solved | Normal | Mrs. Brooke Pfeffer | — |  Miss Amber Hintz Sr. | Chat | appfragranceinfluencer | 1d 16h | ●Responded | 2/5 | — | — | Sep 26, 2025 | - |
| 98384210 | Address change after shipping | Solved | Normal | Mrs. Brooke Pfeffer | — | Garth Dooley | — | 2h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |
| 45861356 | Wholesale order question | Solved | Low | Mrs. Brooke Pfeffer | — |  Kaela Friesen | returnsinfluencer | 6h | ●Responded | 9/11 | — | — | Aug 25, 2025 | - | |
| 21770117 | Discount code not working | Solved | Normal | Mrs. Brooke Pfeffer | — |  Mr. Lonie Hudson | Chat | bopisgift-cardrefund | 2h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - |
| 19168132 | Lost package follow-up | Solved | Low | Mrs. Brooke Pfeffer | — | Ignatius Cummerata | Chat | samples | 2h | ⊘Not fired | — | — | — | Aug 12, 2025 | - |
| 50715098 | Influencer code not working | Solved | Low | Mrs. Brooke Pfeffer | — | Kip Schroeder IV | Chat | viployaltyreturns | 6h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - |
| 67397777 | Where is my order? | Solved | Normal | Mrs. Brooke Pfeffer | — | Mr. Lonie Hudson | Chat | — | 6h | ●Responded | 4/5 | — | — | Aug 8, 2025 | - |
| 22115950 | Item authenticity concern | Solved | Normal | Mrs. Brooke Pfeffer | — | Yazmin Jast | — | 1h | ●Responded | 5/5 | — | — | Aug 5, 2025 | - | |
| 80536421 | Wholesale order question | Closed | Low | Mrs. Brooke Pfeffer | — | Garth Dooley | Chat | shippingrefundinfluencer | 4h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 29, 2025 |
| 19681609 | BOPIS order cancelled at store | Solved | Normal | Mrs. Brooke Pfeffer | — | Tommy Kuvalis | — | 1d 2h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - | |
| 15547227 | Birthday gift not received | Open | Normal | Mrs. Brooke Pfeffer | — |  Mr. Eliza Gerhold IV | Chat | vip | - | —Skipped | — | — | — | Jul 14, 2025 | - |
| 44053034 | Influencer code not working | Solved | High | Mrs. Brooke Pfeffer | — | Tommy Kuvalis | Phone | shippingsamples | 2d 4h | ●Responded | 4/5 | — | — | Jul 14, 2025 | - |
| 68262560 | Address change after shipping | Solved | Normal | Mrs. Brooke Pfeffer | — | Chaz Renner | — | 2h | ●Responded | 5/5 | — | — | Jul 11, 2025 | - | |
| 01939537 | Gift card balance question | Solved | Normal | Mrs. Brooke Pfeffer | — | Tommy Kuvalis | Chat | — | 13h | ⊘Not fired | — | — | — | Jul 8, 2025 | - |
| 76741026 | Address change after shipping | Solved | Normal | Mrs. Brooke Pfeffer | — | Chaz Renner | fragrancewholesaledamaged | 1d 9h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - |