Shea Berge
rodney.nolan@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 75163365 | Where is my order? | Closed | Low | Shea Berge | — |  Mr. Eliza Gerhold IV | gift-cardvipapp | 17h | ○Sent, no reply | — | — | — | May 11, 2026 | May 16, 2026 | |
| 25742011 | Influencer code not working | Solved | Normal | Shea Berge | — |  Amely Pacocha | shippingsampleswholesale | 13h | ●Responded | 5/5 | — | — | Apr 11, 2026 | - | |
| 19454585 | Question about product ingredients | Solved | Normal | Shea Berge | — |  Dr. Mandy McLaughlin | Chat | samplesgift-card | 2h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - |
| 79417095 | BOPIS order cancelled at store | Open | Normal | Shea Berge | — |  Faith Hilll | — | - | —Skipped | — | — | — | Mar 31, 2026 | - | |
| 36738853 | Price match request | Pending | Low | Shea Berge | — |  Miss Amber Hintz Sr. | Phone | shade-match | - | —Skipped | — | — | — | Mar 31, 2026 | - |
| 53836167 | Gift card balance question | Solved | Normal | Shea Berge | — |  Yazmin Jast | — | 5h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 60808108 | Price match request | Closed | Normal | Shea Berge | — |  Mr. Lonie Hudson | damagedgift-card | 1d | ○Sent, no reply | — | — | — | Mar 24, 2026 | Apr 1, 2026 | |
| 47325471 | Loyalty points not posting | Pending | Normal | Shea Berge | — |  Steve O'Conner | Chat | shippingshade-matchinfluencer | - | —Skipped | — | — | — | Feb 27, 2026 | - |
| 40009061 | Foundation match help | Solved | High | Shea Berge | — |  Julie Hodkiewicz | damaged | 1h | ●Responded | 2/5 | — | — | Feb 25, 2026 | - | |
| 85588542 | Loyalty points not posting | Solved | High | Shea Berge | — | Faith Hilll | Phone | appgift-cardsamples | 6h | ●Responded | 4/5 | — | — | Feb 21, 2026 | - |
| 55245860 | App crashes at checkout | Closed | Urgent | Shea Berge | — |  Garth Dooley | Chat | — | 1d 19h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 16, 2026 |
| 20847714 | Cancel subscription / Auto-replenish | Closed | Low | Shea Berge | — | Miss Amber Hintz Sr. | Chat | bopis | 23h | ●Responded | 4/11 | — | — | Feb 8, 2026 | Feb 14, 2026 |
| 40323382 | Cancel order request | Pending | High | Shea Berge | — |  Eula McKenzie | Social | — | - | —Skipped | — | — | — | Feb 4, 2026 | - |
| 73045966 | BOPIS pickup not ready | Solved | High | Shea Berge | — |  Mr. Skyla Trantow | Phone | — | 4h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - |
| 06902409 | Discount code not working | Pending | Low | Shea Berge | — |  Leonard Waters-Howell | shade-matchapp | - | —Skipped | — | — | — | Jan 10, 2026 | - | |
| 91948502 | Klarna / Afterpay split issue | Open | Urgent | Shea Berge | — |  Kip Schroeder IV | Chat | samplesvip | - | —Skipped | — | — | — | Dec 29, 2025 | - |
| 83147397 | Price match request | Solved | Normal | Shea Berge | — |  Mr. Cade Senger | damaged | 6h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 62295793 | Cancel order request | Solved | Normal | Shea Berge | — | Faith Hilll | Chat | fragrancereturnssamples | 5h | ●Responded | 5/5 | — | — | Dec 22, 2025 | - |
| 31437838 | Price match request | Solved | Normal | Shea Berge | — | Mr. Eliza Gerhold IV | appwholesalefragrance | 5h | ●Responded | 5/5 | — | — | Dec 18, 2025 | - | |
| 89105347 | Missing items in shipment | Solved | Normal | Shea Berge | — | Eula McKenzie | gift-cardinfluencer | 2d 5h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 85862750 | Wholesale order question | Solved | High | Shea Berge | — |  Jacklyn Dare | Social | wholesaleapp | 2h | ⊘Not fired | — | — | — | Nov 15, 2025 | - |
| 00273676 | Loyalty points not posting | Solved | Normal | Shea Berge | — |  Kaela Friesen | Phone | wholesaleshade-matchinfluencer | 1h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 21067167 | Where is my order? | Solved | Normal | Shea Berge | — |  Oscar O'Hara | Social | loyaltyvipbopis | 2d 17h | ⊘Not fired | — | — | — | Nov 14, 2025 | - |
| 85000405 | Loyalty points not posting | Solved | Low | Shea Berge | — | Oscar O'Hara | Phone | bopis | 2h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - |
| 60018756 | Klarna / Afterpay split issue | Solved | Normal | Shea Berge | — | Kaela Friesen | Phone | returnsinfluencer | 4h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - |
| 00446534 | Wholesale order question | Solved | Low | Shea Berge | — |  Vilma Gusikowski | Chat | bopisfragrance | 16h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 24587056 | Birthday gift not received | Pending | Low | Shea Berge | — |  Darryl Jacobi | Chat | vipsamplesshade-match | - | —Skipped | — | — | — | Oct 20, 2025 | - |
| 48878869 | Influencer code not working | Solved | High | Shea Berge | — | Steve O'Conner | Chat | — | 3d 5h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 99220734 | App crashes at checkout | Closed | Low | Shea Berge | — | Yazmin Jast | Chat | influencerbopis | 2h | ●Responded | 5/5 | — | — | Oct 11, 2025 | Oct 13, 2025 |
| 78324690 | Influencer code not working | Pending | Normal | Shea Berge | — |  Lily Raynor | samplesgift-cardvip | - | —Skipped | — | — | — | Oct 8, 2025 | - | |
| 32569888 | Shipping cost question | Solved | Low | Shea Berge | — |  Tommy Kuvalis | Chat | damaged | 4h | ⊘Not fired | — | — | — | Sep 30, 2025 | - |
| 35543592 | Address change after shipping | Solved | Low | Shea Berge | — | Tommy Kuvalis | Chat | shade-matchbopis | 3h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 05061956 | Order arrived damaged | Pending | Low | Shea Berge | — | Garth Dooley | Chat | — | - | —Skipped | — | — | — | Sep 17, 2025 | - |
| 93674797 | App crashes at checkout | Solved | Normal | Shea Berge | — | Mr. Lonie Hudson | wholesale | 3h | ●Responded | 5/5 | — | — | Aug 28, 2025 | - | |
| 40243847 | Where is my order? | Pending | Normal | Shea Berge | — | Vilma Gusikowski | gift-card | - | —Skipped | — | — | — | Aug 14, 2025 | - | |
| 68690092 | Wrong shade sent | Solved | Normal | Shea Berge | — | Mr. Lonie Hudson | Social | — | 10h | ⊘Not fired | — | — | — | Aug 5, 2025 | - |
| 28070752 | BOPIS pickup not ready | Solved | High | Shea Berge | — | Jacklyn Dare | influencer | 20h | ●Responded | 5/5 | — | — | Jul 30, 2025 | - | |
| 20244929 | Address change after shipping | Solved | Low | Shea Berge | — | Yazmin Jast | Phone | influencer | 3h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - |
| 52969159 | Missing samples in order | Solved | Low | Shea Berge | — | Mr. Skyla Trantow | — | 4h | ●Responded | 4/5 | — | — | Jun 30, 2025 | - | |
| 87474729 | Price match request | Pending | High | Shea Berge | — |  Ignatius Cummerata | refundapp | - | —Skipped | — | — | — | Jun 18, 2025 | - | |
| 12501389 | Where is my order? | Solved | Normal | Shea Berge | — |  Chaz Renner | Phone | vip | 5h | ⊘Not fired | — | — | — | Jun 14, 2025 | - |
| 00602240 | BOPIS pickup not ready | Solved | Normal | Shea Berge | — | Mr. Eliza Gerhold IV | Chat | shade-matchreturnswholesale | 3h | ●Responded | 4/11 | — | — | Jun 3, 2025 | - |
| 41825178 | Birthday gift not received | Solved | Normal | Shea Berge | — | Amely Pacocha | Chat | — | 11h | ⊘Not fired | — | — | — | May 23, 2025 | - |