Chaz Renner
Senior Beauty Advisor·Senior·giovanny_prosacco81@yahoo.com
Rating distribution
5
215
4
121
3
55
2
52
1
38
QA performance
Total evals
3
All-time, excludes invalidated
Avg QA score (30d)
—
Avg CSAT (30d)
3.62 / 5
-0.49 starsvs. prior 30 days
AI-acceptance rate
93.3%
1 of 15 overridden
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68398355 | Price match request | Solved | High |  Lacy Jerde | — | Chaz Renner | shade-match | 19h | ●Responded | 4/11 | — | — | May 23, 2026 | - | |
| 56741909 | Cancel order request | Solved | Normal |  Johann West | — | Chaz Renner | Chat | — | 4h | ●Responded | 5/5 | — | — | May 22, 2026 | - |
| 79417677 | BOPIS order cancelled at store | Solved | Normal |  Kurtis Denesik | — | Chaz Renner | Chat | — | 1d | ○Sent, no reply | — | — | — | May 22, 2026 | - |
| 08217638 | Price match request | Solved | Normal |  Ms. Zoey Feeney | — | Chaz Renner | — | 4h | ⊘Not fired | — | — | — | May 22, 2026 | - | |
| 87085680 | Item authenticity concern | Closed | Low |  Mr. Magdalena Reynolds | — | Chaz Renner | Chat | gift-card | 6h | ○Sent, no reply | — | — | — | May 22, 2026 | May 28, 2026 |
| 88090660 | Price match request | Closed | Normal |  Jaylon Turcotte | — | Chaz Renner | gift-card | 3h | ○Sent, no reply | — | — | — | May 22, 2026 | May 27, 2026 | |
| 42024059 | Price match request | Closed | Low |  Dejon McLaughlin Sr. | — | Chaz Renner | Phone | appbopisvip | 2d 13h | ●Responded | 4/5 | — | — | May 22, 2026 | May 27, 2026 |
| 10055634 | App crashes at checkout | Solved | Normal |  Terrance Gottlieb | — | Chaz Renner | loyaltyreturnssamples | 1d 11h | ●Responded | 2/5 | — | — | May 22, 2026 | - | |
| 14869167 | Cancel subscription / Auto-replenish | Solved | Normal |  Tessie Pouros | — | Chaz Renner | bopis | 18h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 99826764 | Return after 30-day window | Closed | High |  Tricia Kunde IV | — | Chaz Renner | returnsfragrancerefund | 21h | ○Sent, no reply | — | — | — | May 21, 2026 | May 24, 2026 | |
| 77699220 | Wholesale order question | Solved | Normal |  Martine O'Keefe | — | Chaz Renner | Social | wholesale | 5h | ⊘Not fired | — | — | — | May 21, 2026 | - |
| 63517245 | Allergic reaction concern | Open | Normal |  Ms. Patsy Jenkins-Kautzer | — | Chaz Renner | Chat | refundsamplesapp | - | —Skipped | — | — | — | May 21, 2026 | - |
| 57277976 | App login problem | Solved | High |  Willard Nicolas | — | Chaz Renner | — | 19h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 08478328 | Influencer code not working | Closed | High |  Electa Nader | — | Chaz Renner | gift-cardapp | 2d 4h | ●Responded | 3/5 | — | — | May 21, 2026 | May 29, 2026 | |
| 50572150 | Order arrived damaged | Solved | High |  Evan Brown | — | Chaz Renner | Chat | bopisappsamples | 3h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 33612185 | Return after 30-day window | Solved | Normal |  Molly Graham | — | Chaz Renner | shade-matchfragrancedamaged | 12h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 45129311 | Wrong shade sent | Solved | Normal |  Miss Chance Watsica | — | Chaz Renner | returnsdamaged | 8d 21h | ⊘Not fired | — | — | — | May 20, 2026 | - | |
| 07971485 | BOPIS order cancelled at store | Solved | Low |  Mamie Wehner | — | Chaz Renner | samplesinfluencerbopis | 1d 4h | ⊘Not fired | — | — | — | May 20, 2026 | - | |
| 58388352 | Allergic reaction concern | Solved | Normal |  Barbara Langworth | — | Chaz Renner | app | 3h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 22820277 | Klarna / Afterpay split issue | Solved | Normal |  Geneva Franey | — | Chaz Renner | returnsfragrancebopis | 7h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 11881949 | Price match request | Closed | High |  Jamel Hansen | — | Chaz Renner | shippingloyaltyshade-match | 2d 10h | ○Sent, no reply | — | — | — | May 19, 2026 | May 27, 2026 | |
| 43904016 | Where is my order? | Closed | Normal |  Michelle Schaefer | — | Chaz Renner | — | 2d 15h | ●Responded | 3/5 | — | — | May 19, 2026 | May 29, 2026 | |
| 88526711 | Restock alert for backorder | Open | Normal |  Frank Predovic | — | Chaz Renner | — | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 43351056 | Price match request | Solved | Urgent |  Ms. Julie Predovic | — | Chaz Renner | Chat | returnsfragranceshade-match | 8h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 87630270 | Insider tier issue | Solved | High |  Drake Harber | — | Chaz Renner | Phone | damaged | 6h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 21828568 | Influencer code not working | Solved | Urgent |  Eloy Dicki | — | Chaz Renner | Chat | — | 1d 8h | ⊘Not fired | — | — | — | May 19, 2026 | - |
| 05264444 | Cancel subscription / Auto-replenish | Pending | Normal |  Lana Corwin | — | Chaz Renner | damagedloyalty | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 50658834 | Question about product ingredients | Solved | High |  Darrel Kautzer | — | Chaz Renner | shade-matchapp | 1d 5h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 62822015 | Item authenticity concern | Pending | Normal |  Rochelle Kunze | — | Chaz Renner | — | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 66532850 | Birthday gift not received | Solved | Normal |  Amya Lakin | — | Chaz Renner | Chat | damaged | 4h | ○Sent, no reply | — | — | — | May 18, 2026 | - |
| 01823710 | Foundation match help | Closed | Normal |  Faye Beier | — | Chaz Renner | Chat | returns | 4h | ⊘Not fired | — | — | — | May 18, 2026 | May 24, 2026 |
| 31613425 | Lost package follow-up | Solved | Normal |  Clinton Wolf | — | Chaz Renner | Chat | gift-cardfragranceapp | 1h | ○Sent, no reply | — | — | — | May 18, 2026 | - |
| 98300349 | Where is my order? | Solved | Normal |  Ms. Caleigh Maggio | — | Chaz Renner | bopisrefund | 5h | ●Responded | 5/5 | — | — | May 18, 2026 | - | |
| 67864501 | Store experience feedback | Solved | Normal |  Triston Wuckert | — | Chaz Renner | returns | 6h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 38405913 | Refund not received | Solved | Normal |  Audrey Rau | — | Chaz Renner | Chat | — | 12h | ⊘Not fired | — | — | — | May 18, 2026 | - |
| 06265412 | Store experience feedback | Solved | Normal |  Patty Pfannerstill II | — | Chaz Renner | — | 11h | ●Responded | 5/5 | — | — | May 17, 2026 | - | |
| 76750626 | Birthday gift not received | Closed | High |  Ben Heidenreich | — | Chaz Renner | shipping | 12h | ●Responded | 3/5 | — | — | May 17, 2026 | May 23, 2026 | |
| 02058547 | Influencer code not working | Solved | High |  Frederick Reynolds | — | Chaz Renner | — | 1d 16h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 55845836 | Missing items in shipment | Solved | Normal |  Clara Brekke | — | Chaz Renner | samplesshade-match | 1d 15h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 32728522 | Price match request | Closed | Low |  Mr. Benjamin Ryan | — | Chaz Renner | Chat | shipping | 12h | ○Sent, no reply | — | — | — | May 16, 2026 | May 24, 2026 |
| 11497852 | Lost package follow-up | Open | Low |  Mable Lind | — | Chaz Renner | shipping | - | —Skipped | — | — | — | May 16, 2026 | - | |
| 07602567 | Return after 30-day window | Closed | Normal |  Cletus McCullough | — | Chaz Renner | — | 6h | ●Responded | 5/5 | — | — | May 15, 2026 | May 16, 2026 | |
| 40061759 | App crashes at checkout | Solved | High |  Rudolph Gorczany | — | Chaz Renner | — | 13h | ●Responded | 5/5 | — | — | May 15, 2026 | - | |
| 21560523 | Where is my order? | Solved | Normal |  Marquise Harvey | — | Chaz Renner | Chat | refundapp | 2d 7h | ●Responded | 3/5 | — | — | May 15, 2026 | - |
| 32051432 | Cancel subscription / Auto-replenish | Solved | Low |  Zackary Cruickshank | — | Chaz Renner | Phone | shade-match | 18h | ●Responded | 10/11 | — | — | May 15, 2026 | - |
| 95294255 | Question about product ingredients | Solved | Normal |  Ms. Priscilla Ebert | — | Chaz Renner | Phone | fragranceshade-match | 2d 23h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 05233864 | Shipping cost question | Solved | Urgent |  Marshall O'Connell | — | Chaz Renner | Chat | — | 20h | ○Sent, no reply | — | — | — | May 14, 2026 | - |
| 18090019 | Cancel subscription / Auto-replenish | Solved | Normal |  Jacqueline Borer | — | Chaz Renner | sampleswholesale | 4h | ⊘Not fired | — | — | — | May 14, 2026 | - | |
| 00047203 | Wholesale order question | Closed | Normal |  Jodi Homenick | — | Chaz Renner | Chat | loyaltygift-card | 1h | ●Responded | 2/5 | — | — | May 14, 2026 | May 20, 2026 |
| 20512983 | Pro discount enrollment | Solved | High |  Audie Windler | — | Chaz Renner | influencerrefund | 14h | ●Responded | 10/11 | — | — | May 14, 2026 | - |