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Showing 8,751 - 8,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 72511739 | Shipping cost question | Closed | Normal |  Kendrick Reynolds | — |  Steve O'Conner | samplesshade-match | 2h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 15, 2025 | |
| 62524643 | Wrong shade sent | Closed | Low |  Ottilie Skiles | — |  Oscar O'Hara | Chat | influencer | 1d 2h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 15, 2025 |
| 13559573 | Wholesale order question | Closed | High |  Neil Pfeffer | — |  Eula McKenzie | shipping | 1h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 15, 2025 | |
| 19347669 | Cancel subscription / Auto-replenish | Closed | Normal |  Ms. Elena Ritchie I | — |  Garth Dooley | — | 1h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 15, 2025 | |
| 49783150 | Foundation match help | Closed | Normal |  Wilfred Fay | — |  Tommy Kuvalis | — | 10d | ●Responded | 2/5 | — | — | Sep 2, 2025 | Sep 15, 2025 | |
| 37211628 | BOPIS order cancelled at store | Closed | Normal |  Derek Lynch | — |  Katrina Johns | Chat | — | 1d 23h | ⊘Not fired | — | — | — | Sep 12, 2025 | Sep 15, 2025 |
| 26880475 | Price match request | Closed | Normal |  Faith Ziemann | — |  Vilma Gusikowski | — | 21h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 15, 2025 | |
| 67566172 | Discount code not working | Closed | High |  Eugene Spencer | — |  Jacklyn Dare | — | 21h | ●Responded | 3/5 | — | — | Sep 7, 2025 | Sep 15, 2025 | |
| 69997168 | Gift card balance question | Closed | Normal |  Santos Douglas | — | Katrina Johns | Phone | — | 2d 19h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 15, 2025 |
| 49517722 | Shipping cost question | Closed | Low |  Damien Stehr | — |  Yazmin Jast | fragrancereturns | 19h | ●Responded | 5/5 | — | — | Sep 8, 2025 | Sep 15, 2025 | |
| 13850016 | Restock alert for backorder | Closed | Normal |  Amparo Rempel | — |  Mr. Skyla Trantow | returns | 2d 18h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 15, 2025 | |
| 51808846 | App login problem | Closed | Low |  Sadie Littel | — | Vilma Gusikowski | Chat | fragrancesamplesloyalty | 17h | ●Responded | 10/11 | — | — | Sep 11, 2025 | Sep 15, 2025 |
| 00075256 | Cancel subscription / Auto-replenish | Closed | Normal |  Mrs. Evelyn Dare PhD | — | Eula McKenzie | Chat | influencer | 2d 16h | ●Responded | 3/5 | — | — | Sep 9, 2025 | Sep 15, 2025 |
| 98027359 | App crashes at checkout | Closed | Urgent |  Luz Kertzmann | — |  Julie Hodkiewicz | Chat | gift-cardreturns | 15h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 15, 2025 |
| 43610377 | Missing samples in order | Closed | Normal |  Cecelia Hilll | — |  Faith Hilll | Chat | influencerreturns | 14h | ●Responded | 5/5 | — | — | Sep 12, 2025 | Sep 15, 2025 |
| 74783324 | App crashes at checkout | Closed | High |  Miss Christop Grimes | — |  Dr. Mandy McLaughlin | bopisgift-card | 2d 12h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 15, 2025 | |
| 68263870 | App crashes at checkout | Closed | Normal |  Miss Beatrice Dach | — | Tommy Kuvalis | Chat | shippingshade-match | 3d 11h | ●Responded | 3/5 | — | — | Sep 4, 2025 | Sep 15, 2025 |
| 30325553 | Cancel subscription / Auto-replenish | Closed | Normal |  Barbara Langworth | — | Yazmin Jast | Chat | returnsrefunddamaged | 10h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 15, 2025 |
| 15346666 | Wholesale order question | Closed | Normal |  Hank Crist | Atlas Hospitality |  Kip Schroeder IV | damaged | 8h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 14, 2025 | |
| 04922662 | App crashes at checkout | Closed | Low |  Gilbert Rau | — |  Amely Pacocha | Phone | shipping | 8d 7h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 14, 2025 |
| 91741070 | Return after 30-day window | Closed | Normal |  Ron Jakubowski DVM | — | Katrina Johns | gift-cardsamples | 1d 7h | ●Responded | 7/11 | — | — | Sep 11, 2025 | Sep 14, 2025 | |
| 08162308 | Insider tier issue | Closed | High |  Gilbert Price | — | Kip Schroeder IV | Chat | samplesapp | 6h | ●Responded | 5/5 | — | — | Sep 10, 2025 | Sep 14, 2025 |
| 32804623 | Item authenticity concern | Closed | Normal |  Katrina Hessel | — | Tommy Kuvalis | Social | samplesgift-cardinfluencer | 6h | ⊘Not fired | — | — | — | Sep 11, 2025 | Sep 14, 2025 |
| 39702092 | Insider tier issue | Closed | Urgent |  Nia Reynolds | — |  Ignatius Cummerata | Chat | — | 6h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 14, 2025 |
| 99455834 | Klarna / Afterpay split issue | Closed | Normal |  Gayle Crist | — |  Leonard Waters-Howell | bopisreturnsinfluencer | 1d 5h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 14, 2025 | |
| 17975909 | Wrong shade sent | Closed | Normal |  Kirk Block | — | Leonard Waters-Howell | Chat | — | 5h | ●Responded | 5/5 | — | — | Sep 13, 2025 | Sep 14, 2025 |
| 28060611 | App login problem | Closed | Normal |  Janet Lynch | — | Ignatius Cummerata | — | 5h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 14, 2025 | |
| 80013074 | Item authenticity concern | Closed | Normal |  Lessie Wolff | — | Yazmin Jast | — | 4h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 14, 2025 | |
| 11156911 | Birthday gift not received | Closed | Urgent |  Ova Purdy | — | Leonard Waters-Howell | shade-match | 4h | ⊘Not fired | — | — | — | Sep 8, 2025 | Sep 14, 2025 | |
| 26918717 | Cancel order request | Closed | Normal | Gilbert Price | — | Kip Schroeder IV | influencer | 4h | ●Responded | 5/5 | — | — | Sep 9, 2025 | Sep 14, 2025 | |
| 75448285 | Lost package follow-up | Closed | Normal |  Kristian Bayer | — |  Kaela Friesen | vip | 4h | ●Responded | 10/11 | — | — | Sep 13, 2025 | Sep 14, 2025 | |
| 97852195 | Insider tier issue | Closed | Normal |  Rafael Hamill-Dach | — | Yazmin Jast | wholesale | 3h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 14, 2025 | |
| 62532916 | Loyalty points not posting | Closed | Low |  Josephine Morissette | — | Yazmin Jast | shade-matchreturnsvip | 3h | ●Responded | 5/5 | — | — | Sep 8, 2025 | Sep 14, 2025 | |
| 32629658 | Store experience feedback | Closed | Low |  Ottilie Stroman | — | Dr. Mandy McLaughlin | Chat | returnsloyalty | 3h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 14, 2025 |
| 31677950 | Insider tier issue | Closed | Urgent |  Jessy Reichel | — | Tommy Kuvalis | Chat | gift-cardshippingreturns | 3h | ●Responded | 5/5 | — | — | Sep 10, 2025 | Sep 14, 2025 |
| 53491224 | Address change after shipping | Closed | Low |  Elyse Ernser | — |  Darryl Jacobi | Chat | bopis | 3h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 14, 2025 |
| 24066180 | Loyalty points not posting | Closed | Low |  Antoinette Schumm | — | Ignatius Cummerata | Phone | bopis | 2h | ○Sent, no reply | — | — | — | Sep 13, 2025 | Sep 14, 2025 |
| 37511132 | Gift card balance question | Closed | Urgent |  Deven Waters | Verde Concierge | Kip Schroeder IV | returns | 1h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 14, 2025 | |
| 98816107 | Cancel order request | Closed | Normal |  Jimmie Klein | — | Jacklyn Dare | sampleswholesalereturns | 1h | ○Sent, no reply | — | — | — | Sep 7, 2025 | Sep 14, 2025 | |
| 02952099 | Return after 30-day window | Closed | High |  Tobin Dibbert | — |  Lily Raynor | Chat | wholesaleloyalty | 1h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 14, 2025 |
| 49659765 | Price match request | Closed | Normal |  Dr. Henry Tromp DVM | — | Amely Pacocha | shippingrefundwholesale | 1h | ○Sent, no reply | — | — | — | Sep 13, 2025 | Sep 14, 2025 | |
| 24635521 | Discount code not working | Closed | High |  Wilson Osinski | — |  Mr. Eliza Gerhold IV | shade-match | 1h | ●Responded | 10/11 | — | — | Sep 9, 2025 | Sep 14, 2025 | |
| 12084731 | Refund not received | Closed | Normal |  Dr. Reece Gusikowski | — | Julie Hodkiewicz | fragrance | 3d | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 14, 2025 | |
| 68736344 | BOPIS order cancelled at store | Closed | High |  Ricky Towne | — | Mr. Eliza Gerhold IV | samplesrefundapp | 1d 23h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 14, 2025 | |
| 05551101 | Lost package follow-up | Closed | Normal |  Ova Ratke | — | Lily Raynor | fragrancevipwholesale | 1d 21h | ●Responded | 3/5 | — | — | Sep 11, 2025 | Sep 14, 2025 | |
| 90302139 | Discount code not working | Closed | Normal |  Alexie Hansen | — | Tommy Kuvalis | shade-matchfragrance | 20h | ●Responded | 5/5 | — | — | Sep 8, 2025 | Sep 14, 2025 | |
| 17921512 | Insider tier issue | Closed | Normal |  Brad Littel | — |  Mr. Cade Senger | — | 19h | ●Responded | 5/5 | — | — | Sep 7, 2025 | Sep 14, 2025 | |
| 39896139 | Wholesale order question | Closed | High |  Mr. Brendan Tillman | — | Ignatius Cummerata | Chat | — | 1d 18h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 14, 2025 |
| 08656163 | BOPIS order cancelled at store | Closed | Normal |  Max Block | — | Amely Pacocha | appreturns | 17h | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 14, 2025 | |
| 38122455 | Wholesale order question | Closed | High |  Sophie Feeney | — | Garth Dooley | damagedshade-match | 9d 16h | ⊘Not fired | — | — | — | Aug 29, 2025 | Sep 14, 2025 |