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Showing 14,051 - 14,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 75187773 | Gift card balance question | Solved | Normal |  Mr. Cletus Conn PhD | — |  Faith Hilll | — | 1d 9h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 76252691 | Influencer code not working | Solved | Normal |  Maureen Schoen | — |  Dr. Mandy McLaughlin | damagedvip | 16h | ●Responded | 5/5 | — | — | Oct 16, 2025 | - | |
| 40431173 | Klarna / Afterpay split issue | Solved | Normal |  Mrs. Royce Kuphal | — |  Lily Raynor | Social | wholesalesamplesapp | 5h | ⊘Not fired | — | — | — | Sep 5, 2025 | - |
| 34147064 | Allergic reaction concern | Solved | Normal |  Tammy Streich-Hegmann | — |  Kip Schroeder IV | Chat | gift-cardrefundbopis | 6h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 01439876 | Wholesale order question | Solved | Normal |  Mrs. Chelsea Grant | — |  Garth Dooley | Chat | loyalty | 2d 22h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - |
| 65391426 | Refund not received | Pending | Normal |  Zella Moen | — |  Katrina Johns | Phone | — | - | —Skipped | — | — | — | Jan 30, 2026 | - |
| 30790005 | Return after 30-day window | Solved | Low |  Robert Schiller V | — |  Chaz Renner | gift-cardbopis | 6h | ●Responded | 5/5 | — | — | Jun 30, 2025 | - | |
| 10751642 | Price match request | Solved | Normal |  Adella Shanahan | — |  Oscar O'Hara | — | 17h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 08592740 | Wrong shade sent | Solved | Urgent |  Clair Buckridge | — |  Tommy Kuvalis | — | 6h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 83684729 | Discount code not working | Solved | High |  Ernie West | — | Katrina Johns | gift-card | 1d | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |
| 19989452 | Restock alert for backorder | Solved | Normal |  Waino Fadel | — | Katrina Johns | Chat | — | 5h | ●Responded | 5/5 | — | — | Mar 17, 2026 | - |
| 66872489 | App crashes at checkout | Open | Urgent |  Chelsie Reinger | — |  Steve O'Conner | returnsshade-matchwholesale | - | —Skipped | — | — | — | Mar 11, 2026 | - | |
| 16345424 | Wrong shade sent | Solved | Normal |  Demetrius Koelpin | — |  Kaela Friesen | — | 1d 13h | ●Responded | 4/5 | — | — | Jan 9, 2026 | - | |
| 30352530 | Question about product ingredients | Solved | Urgent |  Madilyn Armstrong III | — |  Darryl Jacobi | — | 5h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |
| 84746620 | Klarna / Afterpay split issue | Solved | Low |  D'angelo Koepp | — | Chaz Renner | Phone | gift-cardrefund | 14h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - |
| 38291670 | Birthday gift not received | Solved | Normal |  Miss Evalyn O'Connell DVM | — | Katrina Johns | shade-matchreturnsfragrance | 6h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 96136381 | BOPIS pickup not ready | Solved | Normal |  Ms. August Greenfelder | — | Kip Schroeder IV | — | 20h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - | |
| 51572661 | Restock alert for backorder | Solved | Normal |  Arnaldo Beatty | — |  Amely Pacocha | Social | appfragrancereturns | 1h | ⊘Not fired | — | — | — | Jun 17, 2025 | - |
| 09622096 | Missing items in shipment | Solved | Normal |  Howard Bahringer | — | Dr. Mandy McLaughlin | — | 2h | ●Responded | 5/5 | — | — | Mar 23, 2026 | - | |
| 41857487 | Order arrived damaged | Pending | Normal |  Mr. Jeremy Lehner | — | Kaela Friesen | Chat | vipbopisshade-match | - | —Skipped | — | — | — | Jan 26, 2026 | - |
| 92986538 | Restock alert for backorder | Solved | Normal |  Tricia Kunde IV | — |  Julie Hodkiewicz | Chat | influencervip | 2h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - |
| 06305775 | Item authenticity concern | Open | Normal |  Malvina Hoeger | — | Tommy Kuvalis | Chat | refundwholesale | - | —Skipped | — | — | — | Nov 28, 2025 | - |
| 24895629 | Order arrived damaged | Open | Normal |  Kyra Hermann | — | Darryl Jacobi | Chat | — | - | —Skipped | — | — | — | Jun 12, 2025 | - |
| 56454367 | Return after 30-day window | Solved | Low |  Kathryn Bogisich | — |  Ignatius Cummerata | Chat | — | 23h | ○Sent, no reply | — | — | — | May 27, 2025 | - |
| 04647748 | BOPIS pickup not ready | Solved | Normal |  Todd Streich | — | Kaela Friesen | returns | 1d | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 98140042 | Address change after shipping | Solved | High |  Rogelio Koch | — | Darryl Jacobi | Social | damaged | 2h | ⊘Not fired | — | — | — | Jul 24, 2025 | - |
| 90806716 | Order arrived damaged | Solved | Normal |  Kane Bernier | — | Ignatius Cummerata | Chat | — | 2d 16h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 72908520 | Address change after shipping | Solved | Low |  Ramon Feeney | — |  Mr. Cade Senger | Social | wholesale | 4h | ⊘Not fired | — | — | — | Dec 19, 2025 | - |
| 29016036 | Question about product ingredients | Solved | Normal |  Chad Little | — |  Eula McKenzie | Chat | damaged | 8d 21h | ⊘Not fired | — | — | — | Jun 29, 2025 | - |
| 06232376 | Question about product ingredients | Solved | Normal |  Rosendo Friesen | — | Katrina Johns | damagedsamples | 4h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |
| 00606919 | Discount code not working | Solved | Normal |  Wendell Donnelly MD | — | Steve O'Conner | Phone | returns | 4h | ⊘Not fired | — | — | — | Sep 15, 2025 | - |
| 06536674 | App login problem | Solved | Urgent |  Nathaniel McClure | — | Katrina Johns | — | 6h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - | |
| 13363739 | Store experience feedback | Pending | High |  Dr. Carlie Kovacek | — |  Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Sep 22, 2025 | - | |
| 23320875 | Lost package follow-up | Solved | Normal |  Ms. Nadia Yundt | — |  Miss Amber Hintz Sr. | Social | vip | 4h | ⊘Not fired | — | — | — | Apr 10, 2026 | - |
| 12447931 | Question about product ingredients | Solved | Normal |  Althea Jacobi V | — |  Mr. Skyla Trantow | Phone | bopisfragrance | 1h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - |
| 28915321 | Pro discount enrollment | Solved | Normal |  Merle Hickle | — | Dr. Mandy McLaughlin | sampleswholesalevip | 2h | ●Responded | 3/5 | — | — | Mar 27, 2026 | - | |
| 91888599 | Store experience feedback | Solved | Normal |  Lavonne Schimmel | — |  Leonard Waters-Howell | gift-card | 7h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 93669092 | Wholesale order question | Solved | Normal |  Mike Lind | — | Kip Schroeder IV | Chat | wholesaleinfluencer | 12h | ●Responded | 4/5 | — | — | Sep 5, 2025 | - |
| 50103299 | Return after 30-day window | Solved | Low |  Janice Hessel | — | Amely Pacocha | gift-cardwholesale | 11h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 01536151 | Refund not received | Solved | Low |  Carol Morissette | — | Oscar O'Hara | gift-carddamagedwholesale | 3h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |
| 41421088 | Lost package follow-up | Solved | Normal |  Jerald Schulist | — | Dr. Mandy McLaughlin | Phone | loyalty | 4h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - |
| 02256765 | Gift card balance question | Pending | Normal |  Jeff Thompson | — | Darryl Jacobi | Social | gift-card | - | —Skipped | — | — | — | Dec 2, 2025 | - |
| 73575189 | Wrong shade sent | Pending | Normal |  Leopoldo Frami-Muller | — | Mr. Skyla Trantow | appshade-match | - | —Skipped | — | — | — | Aug 9, 2025 | - | |
| 03555057 | Address change after shipping | Solved | Normal |  Ginger Hilll | — | Mr. Skyla Trantow | refundloyalty | 16h | ⊘Not fired | — | — | — | May 6, 2026 | - | |
| 90795744 | Cancel subscription / Auto-replenish | Solved | Normal |  Deondre Rosenbaum | — | Mr. Lonie Hudson | Phone | influencerappdamaged | 3h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - |
| 79316013 | Wholesale order question | Pending | Normal | Mr. Cletus Conn PhD | — |  Jacklyn Dare | Chat | shade-matchwholesale | - | —Skipped | — | — | — | Jun 9, 2025 | - |
| 00301232 | BOPIS order cancelled at store | Pending | Normal |  Sam Tillman | — |  Vilma Gusikowski | bopissampleswholesale | - | —Skipped | — | — | — | Feb 4, 2026 | - | |
| 22363301 | Discount code not working | Open | Normal |  Dr. Parker Rodriguez V | — | Miss Amber Hintz Sr. | Chat | shippingdamaged | - | —Skipped | — | — | — | Jul 21, 2025 | - |
| 52894351 | Store experience feedback | Solved | Normal |  Reagan Erdman | — | Miss Amber Hintz Sr. | returnsdamaged | 5h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |
| 26717055 | Missing samples in order | Solved | Normal | Ramon Feeney | — | Mr. Lonie Hudson | shade-match | 14h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |