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Subject
Status
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Created
Closed
36412791Item authenticity concernOpenHighIsom Kshlerin—Ignatius CummerataEmail
bopis
-—Skipped———Dec 12, 2025-
90825588Where is my order?SolvedNormalLessie Wolff—Tommy KuvalisChat
wholesaledamagedbopis
6h○Sent, no reply———Aug 29, 2025-
16690852Lost package follow-upOpenLowTriston Wuckert—Mr. Eliza Gerhold IVEmail—-—Skipped———Jun 7, 2025-
91093331App login problemSolvedLowRufus Steuber—Julie HodkiewiczEmail
shipping
2d 13h○Sent, no reply———Sep 17, 2025-
33952812App login problemPendingNormalGenevieve Kshlerin-Bernier—Mr. Lonie HudsonChat
appvipshipping
-—Skipped———Aug 22, 2025-
26775906Loyalty points not postingSolvedNormalWendell Donnelly MD—Ignatius CummerataChat—9h○Sent, no reply———Nov 16, 2025-
11236010Pro discount enrollmentSolvedHighDr. Brian Barrows—Dr. Mandy McLaughlinEmail
loyalty
11h●Responded5/5——Nov 20, 2025-
70671945Shipping cost questionSolvedHighSara Feest—Tommy KuvalisEmail
loyaltyapp
12h●Responded3/5——Apr 28, 2026-
74561377App login problemPendingNormalEvert Sawayn—Katrina JohnsEmail
damagedinfluencerreturns
-—Skipped———May 4, 2026-
64828098Return after 30-day windowSolvedHighJosue Huel—Julie HodkiewiczEmail
shippingapp
13h●Responded5/5——Mar 29, 2026-
44711082Wholesale order questionSolvedLowBarbara Langworth—Kaela FriesenChat
influencerreturnsbopis
5h⊘Not fired———Mar 13, 2026-
25624749Missing samples in orderSolvedNormalAdam Erdman—Ignatius CummerataEmail
refundbopis
20h○Sent, no reply———Sep 22, 2025-
29631612Store experience feedbackSolvedNormalMs. Caleigh Maggio—Mr. Lonie HudsonEmail
wholesaleinfluencer
6h⊘Not fired———Dec 18, 2025-
67739209Missing items in shipmentSolvedLowRalph Pagac—Darryl JacobiEmail
damagedreturns
3h○Sent, no reply———Oct 21, 2025-
65289933Return after 30-day windowSolvedHighBurley Jacobson—Miss Amber Hintz Sr.Email
app
19h○Sent, no reply———May 31, 2025-
43015917BOPIS pickup not readySolvedNormalKathryn Russel IV—Dr. Mandy McLaughlinEmail
app
2d 8h○Sent, no reply———Nov 27, 2025-
42995366Cancel subscription / Auto-replenishSolvedHighEstefania Donnelly—Miss Amber Hintz Sr.Email—2d 4h○Sent, no reply———Mar 29, 2026-
19967200Insider tier issueSolvedNormalJazlyn Bosco—Julie HodkiewiczChat
influencerbopisapp
23h●Responded5/5——Nov 14, 2025-
40690644Missing samples in orderSolvedNormalKylie Hilll Sr.—Amely PacochaPhone
fragrance
2h●Responded2/5——May 6, 2026-
02262569Influencer code not workingSolvedNormalKyra Hermann—Julie HodkiewiczEmail
fragrance
20h○Sent, no reply———Jul 14, 2025-
95138131Return after 30-day windowSolvedNormalHugh O'Hara—Faith HilllEmail
shippingviprefund
4h⊘Not fired———Aug 14, 2025-
35198664Allergic reaction concernSolvedNormalOwen Carter—Mr. Cade SengerEmail—5h○Sent, no reply———Nov 29, 2025-
27653895Discount code not workingPendingNormalMiss Evalyn O'Connell DVM—Mr. Lonie HudsonChat
gift-card
-—Skipped———Sep 5, 2025-
08242369Insider tier issueSolvedNormalFreddie Huel-Leffler—Oscar O'HaraEmail
app
3h○Sent, no reply———Aug 6, 2025-
55089486Lost package follow-upSolvedNormalSabrina Klocko—Mr. Lonie HudsonPhone
gift-carddamaged
5h○Sent, no reply———Jun 20, 2025-
58435500BOPIS order cancelled at storeSolvedHighStuart Zieme—Vilma GusikowskiEmail
refundreturnsdamaged
15h○Sent, no reply———May 29, 2025-
95979447Return after 30-day windowOpenNormalMr. Danika Bechtelar—Mr. Cade SengerChat
fragrance
-—Skipped———Jan 15, 2026-
38190949Lost package follow-upPendingUrgentJanick Hodkiewicz—Faith HilllChat
shade-match
-—Skipped———Jan 15, 2026-
61345688Gift card balance questionSolvedHighOpal Considine—Dr. Mandy McLaughlinEmail
refund
2d 9h●Responded3/5——May 22, 2026-
56244143Pro discount enrollmentSolvedLowPhyllis Bartell—Katrina JohnsEmail
damaged
6h○Sent, no reply———Jan 5, 2026-
11377865Allergic reaction concernSolvedNormalMr. Armando Mertz—Tommy KuvalisEmail
loyaltygift-cardinfluencer
11h○Sent, no reply———Sep 22, 2025-
32869995Klarna / Afterpay split issueSolvedHighMildred Gutkowski—Tommy KuvalisSocial
damagedbopis
8d 17h⊘Not fired———Jul 21, 2025-
81388930Price match requestSolvedNormalSean Farrell Sr.—Julie HodkiewiczEmail
gift-cardwholesaleshade-match
5d 4h○Sent, no reply———Aug 13, 2025-
25883818App crashes at checkoutPendingLowAlfred Quigley—Mr. Skyla TrantowEmail
app
-—Skipped———Jun 26, 2025-
76120829Wrong shade sentSolvedNormalJulio Denesik MD—Mr. Skyla TrantowEmail
wholesalebopisvip
11h○Sent, no reply———Jan 30, 2026-
27483772Wrong shade sentSolvedLowMiss Tammy Hahn—Mr. Lonie HudsonEmail
bopisapp
22h●Responded10/11——Mar 19, 2026-
55167788Item authenticity concernSolvedLowRose Ruecker—Amely PacochaChat—2d●Responded4/11——Oct 19, 2025-
11810455Shipping cost questionPendingNormalDella McKenzie—Tommy KuvalisChat
gift-cardvipreturns
-—Skipped———Jan 29, 2026-
55484930Where is my order?PendingNormalRosendo Friesen—Ignatius CummerataEmail
refund
-—Skipped———Sep 22, 2025-
19703515Price match requestSolvedNormalCathy RempelStudio ElevenMiss Amber Hintz Sr.Email—2d 23h●Responded7/11——Mar 31, 2026-
67966950Influencer code not workingPendingLowGail Bradtke—Mr. Eliza Gerhold IVEmail
loyaltygift-card
-—Skipped———Nov 17, 2025-
32863191Return after 30-day windowSolvedHighMr. Don BaumbachCrown Department StoresSteve O'ConnerChat
gift-cardwholesale
15h⊘Not fired———Nov 4, 2025-
72343170Lost package follow-upSolvedNormalTomas Torphy—Steve O'ConnerEmail
loyalty
2h○Sent, no reply———May 4, 2026-
40366049Refund not receivedSolvedLowLesley Rowe Sr.—Kaela FriesenChat
influencer
1d 17h●Responded3/5——Sep 23, 2025-
61587043Missing items in shipmentSolvedNormalMichael Raynor—Mr. Skyla TrantowEmail
refunddamaged
9d 14h○Sent, no reply———Sep 29, 2025-
60851323Missing samples in orderSolvedNormalMavis Torphy—Chaz RennerPhone
influencer
6h○Sent, no reply———Oct 20, 2025-
53183148Wrong shade sentSolvedNormalAmos Barton—Mr. Lonie HudsonPhone—4h⊘Not fired———Aug 4, 2025-
17678932Loyalty points not postingSolvedNormalLiam McKenzie—Lily RaynorEmail—3h○Sent, no reply———Dec 29, 2025-
39653034Lost package follow-upSolvedHighSalvador Simonis—Mr. Skyla TrantowEmail
shipping
14h○Sent, no reply———Oct 10, 2025-
46507864Allergic reaction concernSolvedLowCharles Thiel—Darryl JacobiChat
shade-match
7h○Sent, no reply———May 24, 2025-
Page 372 of 1,000