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Showing 6,101 - 6,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46880115 | BOPIS pickup not ready | Closed | Normal |  Rodney Walker | — |  Dr. Mandy McLaughlin | — | 6h | ●Responded | 5/5 | — | — | Nov 29, 2025 | Dec 2, 2025 | |
| 79994687 | Address change after shipping | Closed | Normal |  Orval Considine I | — |  Kip Schroeder IV | Chat | bopisrefund | 6h | ●Responded | 5/5 | — | — | Nov 28, 2025 | Dec 2, 2025 |
| 39229183 | Wholesale order question | Closed | Normal |  Deondre Rosenbaum | — |  Yazmin Jast | Chat | damaged | 5h | ●Responded | 3/5 | — | — | Dec 1, 2025 | Dec 2, 2025 |
| 82058287 | Wrong shade sent | Closed | Normal |  Larissa Schumm | — |  Darryl Jacobi | Chat | influencer | 5h | ●Responded | 5/5 | — | — | Nov 27, 2025 | Dec 2, 2025 |
| 87620995 | Refund not received | Closed | Normal |  Ana Senger | — |  Miss Amber Hintz Sr. | loyaltyshippingfragrance | 4h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 2, 2025 | |
| 57698015 | Gift card balance question | Closed | Normal |  Miss Dino Hodkiewicz | — |  Katrina Johns | Chat | apprefund | 7d 4h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Dec 2, 2025 |
| 89640700 | App crashes at checkout | Closed | Normal |  Oliver Dibbert | — | Kip Schroeder IV | shade-matchdamaged | 4h | ●Responded | 4/11 | — | — | Nov 28, 2025 | Dec 2, 2025 | |
| 60614834 | Missing items in shipment | Closed | Normal |  Dr. Reece Gusikowski | — |  Amely Pacocha | Phone | wholesaleinfluencerrefund | 4h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 2, 2025 |
| 87634988 | App crashes at checkout | Closed | Normal | Dr. Reece Gusikowski | — |  Vilma Gusikowski | Chat | bopisinfluencerfragrance | 4h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 2, 2025 |
| 15862153 | Address change after shipping | Closed | Low |  Brandi Wehner | — | Yazmin Jast | Social | wholesalesamples | 3h | ⊘Not fired | — | — | — | Nov 28, 2025 | Dec 2, 2025 |
| 47438648 | Gift card balance question | Closed | Normal |  Florian Herman | — |  Chaz Renner | — | 3h | ●Responded | 5/5 | — | — | Nov 25, 2025 | Dec 2, 2025 | |
| 92387276 | Store experience feedback | Closed | Normal |  Nia Reynolds | — | Darryl Jacobi | Social | gift-cardshade-matchdamaged | 3h | ⊘Not fired | — | — | — | Nov 26, 2025 | Dec 2, 2025 |
| 29135549 | Address change after shipping | Closed | Normal |  Jude Heidenreich | — | Chaz Renner | Chat | — | 2h | ●Responded | 5/5 | — | — | Dec 1, 2025 | Dec 2, 2025 |
| 37288890 | Cancel order request | Closed | Normal |  Zachary Schmidt-Hudson | — |  Julie Hodkiewicz | — | 2h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 2, 2025 | |
| 42837447 | Wholesale order question | Closed | Normal |  Lesley Rowe Sr. | — | Yazmin Jast | returns | 2h | ●Responded | 5/5 | — | — | Nov 26, 2025 | Dec 2, 2025 | |
| 26895135 | Refund not received | Closed | Normal |  Constance Jakubowski | — | Vilma Gusikowski | — | 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 2, 2025 | |
| 81431897 | Klarna / Afterpay split issue | Closed | Normal |  Gilbert Price | — | Kip Schroeder IV | Social | — | 1d | ⊘Not fired | — | — | — | Nov 30, 2025 | Dec 2, 2025 |
| 87035566 | Cancel subscription / Auto-replenish | Closed | Normal |  Akeem Bernier | — |  Tommy Kuvalis | Social | gift-cardapp | 21h | ⊘Not fired | — | — | — | Nov 27, 2025 | Dec 2, 2025 |
| 50833909 | Birthday gift not received | Closed | High | Ana Senger | — | Yazmin Jast | Chat | damagedwholesalegift-card | 20h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 2, 2025 |
| 55375066 | Cancel order request | Closed | Normal |  Kelly Reinger | — | Darryl Jacobi | — | 17h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 2, 2025 | |
| 08338812 | Where is my order? | Closed | High |  Zechariah Blick | — | Katrina Johns | Chat | influencer | 6d 15h | ●Responded | 3/5 | — | — | Nov 22, 2025 | Dec 2, 2025 |
| 57694018 | Refund not received | Closed | Low |  Fleta Cassin-Rippin MD | — |  Mr. Cade Senger | Chat | damagedreturnsbopis | 1d 11h | ●Responded | 4/5 | — | — | Nov 27, 2025 | Dec 2, 2025 |
| 79367136 | Klarna / Afterpay split issue | Closed | Normal |  Quincy Hoeger | — | Tommy Kuvalis | loyaltyshippingbopis | 1d 11h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 2, 2025 | |
| 64406271 | Loyalty points not posting | Closed | Normal |  Lesly Watsica | — | Chaz Renner | Social | shippingreturns | 2d 10h | ⊘Not fired | — | — | — | Nov 27, 2025 | Dec 2, 2025 |
| 46372998 | Cancel subscription / Auto-replenish | Closed | Low |  Mr. Armando Mertz | — |  Jacklyn Dare | Chat | loyaltyinfluencer | 6d 9h | ●Responded | 3/5 | — | — | Nov 23, 2025 | Dec 1, 2025 |
| 80786128 | Order arrived damaged | Closed | High |  Sara Feest | — |  Kaela Friesen | Chat | shade-matchapp | 2d 9h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 1, 2025 |
| 90010129 | Item authenticity concern | Closed | Normal |  Dr. Travis Koepp | — |  Mr. Skyla Trantow | Chat | fragrancesamples | 6h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 1, 2025 |
| 34815889 | Restock alert for backorder | Closed | High |  Andrew Dare | — |  Lily Raynor | refundshade-match | 6h | ○Sent, no reply | — | — | — | Nov 26, 2025 | Dec 1, 2025 | |
| 82795224 | Restock alert for backorder | Closed | Normal |  Miss Clarissa Herman | — | Yazmin Jast | Chat | — | 6h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 1, 2025 |
| 72393753 | Missing samples in order | Closed | Low |  Wilson Osinski | — | Dr. Mandy McLaughlin | bopisdamagedreturns | 5h | ●Responded | 10/11 | — | — | Nov 24, 2025 | Dec 1, 2025 | |
| 20149058 | Order arrived damaged | Closed | Normal |  Mr. Sydnie Christiansen | — | Miss Amber Hintz Sr. | loyalty | 5h | ●Responded | 2/5 | — | — | Nov 27, 2025 | Dec 1, 2025 | |
| 40581605 | Store experience feedback | Closed | Normal |  Althea Jacobi V | — |  Garth Dooley | fragranceinfluencer | 5h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 1, 2025 | |
| 55994583 | Refund not received | Closed | Low |  Ron Jakubowski DVM | — |  Mr. Lonie Hudson | — | 5h | ⊘Not fired | — | — | — | Nov 28, 2025 | Dec 1, 2025 | |
| 59050320 | Missing items in shipment | Closed | High |  Abraham Kulas | — |  Leonard Waters-Howell | Social | gift-card | 4h | ⊘Not fired | — | — | — | Nov 29, 2025 | Dec 1, 2025 |
| 19573050 | Wrong shade sent | Closed | Normal |  Frank Predovic | — | Lily Raynor | gift-cardreturnsbopis | 4h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 1, 2025 | |
| 20636803 | Missing samples in order | Closed | Normal |  Terrance Gottlieb | — |  Ignatius Cummerata | Chat | app | 4h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 1, 2025 |
| 31533694 | Insider tier issue | Closed | Normal |  Loyce Ferry | — | Katrina Johns | Chat | influencershade-match | 1d 3h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 1, 2025 |
| 20086822 | Klarna / Afterpay split issue | Closed | High |  Grant Johns | — | Mr. Skyla Trantow | fragranceshade-matchrefund | 3h | ⊘Not fired | — | — | — | Nov 26, 2025 | Dec 1, 2025 | |
| 12896651 | Wrong shade sent | Closed | Low |  Vicky Gulgowski | — | Dr. Mandy McLaughlin | Chat | returnsloyalty | 3h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 1, 2025 |
| 02178495 | Question about product ingredients | Closed | Normal |  Lavada Blick PhD | — | Leonard Waters-Howell | shipping | 2h | ●Responded | 2/5 | — | — | Nov 25, 2025 | Dec 1, 2025 | |
| 49155638 | Klarna / Afterpay split issue | Closed | Normal |  Renee Balistreri | — | Vilma Gusikowski | Chat | bopisloyaltyinfluencer | 2h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 1, 2025 |
| 64507213 | Gift card balance question | Closed | Normal |  Betsy Kreiger | — | Mr. Skyla Trantow | — | 2h | ⊘Not fired | — | — | — | Nov 26, 2025 | Dec 1, 2025 | |
| 77480703 | Shipping cost question | Closed | Normal |  Dr. Mamie Shields | — | Amely Pacocha | Chat | influencersamplesreturns | 1h | ●Responded | 5/5 | — | — | Nov 26, 2025 | Dec 1, 2025 |
| 37123102 | Order arrived damaged | Closed | Normal |  Zoie Kuhic | — | Tommy Kuvalis | Chat | fragrancebopis | 1h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 1, 2025 |
| 40406815 | Insider tier issue | Closed | Normal |  Tyrone Jacobi DVM | — | Miss Amber Hintz Sr. | shippingdamagedapp | 1h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 1, 2025 | |
| 64974833 | Klarna / Afterpay split issue | Closed | Normal |  Mya Streich | — | Katrina Johns | — | 1h | ○Sent, no reply | — | — | — | Nov 26, 2025 | Dec 1, 2025 | |
| 56033124 | Restock alert for backorder | Closed | High |  Forest Crooks | — | Miss Amber Hintz Sr. | samplesshade-matchwholesale | 2d 22h | ●Responded | 1/5 | — | — | Nov 27, 2025 | Dec 1, 2025 | |
| 06741424 | Klarna / Afterpay split issue | Closed | High |  Golden Stoltenberg | — | Miss Amber Hintz Sr. | Chat | samples | 20h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 1, 2025 |
| 04609987 | Missing samples in order | Closed | Normal |  Jasmine Langworth | — | Chaz Renner | Chat | samplesapp | 18h | ○Sent, no reply | — | — | — | Nov 26, 2025 | Dec 1, 2025 |
| 12567062 | Insider tier issue | Closed | Low |  Hailie Dooley | — | Kaela Friesen | influencerwholesalevip | 7d 18h | ●Responded | 1/5 | — | — | Nov 20, 2025 | Dec 1, 2025 |