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Showing 11,101 - 11,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18518395 | Refund not received | Closed | Normal |  Juana Keeling | — |  Tommy Kuvalis | Chat | shade-matchfragrance | 1d 14h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 8, 2025 |
| 87629792 | Gift card balance question | Closed | Normal |  Ms. Kaden Goyette | — |  Mr. Eliza Gerhold IV | — | 1d 13h | ●Responded | 3/5 | — | — | Jul 3, 2025 | Jul 8, 2025 | |
| 66085097 | App login problem | Closed | Low |  Marguerite Howe | — |  Eula McKenzie | refundreturnsbopis | 12h | ⊘Not fired | — | — | — | Jun 30, 2025 | Jul 8, 2025 | |
| 47784221 | Cancel subscription / Auto-replenish | Closed | Normal |  Dr. Mamie Shields | — |  Vilma Gusikowski | — | 8h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 7, 2025 | |
| 95721712 | Where is my order? | Closed | Normal |  Daniel Miller | — |  Oscar O'Hara | app | 7h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 7, 2025 | |
| 50535584 | Insider tier issue | Closed | Low |  Ludwig Ratke | — |  Ignatius Cummerata | influencer | 3d 7h | ●Responded | 3/5 | — | — | Jun 29, 2025 | Jul 7, 2025 | |
| 23359132 | Restock alert for backorder | Closed | High |  Darien Stiedemann | — | Ignatius Cummerata | vipshippingfragrance | 6h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 7, 2025 | |
| 60898069 | Lost package follow-up | Closed | Low |  Julius Predovic | — |  Kaela Friesen | gift-cardloyaltyrefund | 6h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 7, 2025 | |
| 30053843 | Klarna / Afterpay split issue | Closed | Normal |  Makenna Douglas MD | — |  Amely Pacocha | shippingvip | 5d 6h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 7, 2025 | |
| 96669326 | Foundation match help | Closed | Normal |  Dashawn Hintz | — |  Katrina Johns | Social | appfragrance | 5h | ⊘Not fired | — | — | — | Jul 2, 2025 | Jul 7, 2025 |
| 52635357 | Insider tier issue | Closed | Normal |  Jason Kuhlman | — |  Faith Hilll | — | 5h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 7, 2025 | |
| 63150734 | Cancel subscription / Auto-replenish | Closed | Urgent |  Kaitlin Weber | — | Faith Hilll | — | 5h | ●Responded | 5/5 | — | — | Jul 3, 2025 | Jul 7, 2025 | |
| 49904273 | Wrong shade sent | Closed | Normal |  Ms. Urban Leannon | — |  Garth Dooley | — | 5h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 7, 2025 | |
| 81323725 | Klarna / Afterpay split issue | Closed | Normal |  Janice Hessel | — | Vilma Gusikowski | — | 5h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 7, 2025 | |
| 90474214 | Loyalty points not posting | Closed | Normal |  Everette Bosco | — | Kaela Friesen | wholesaleshade-match | 6d 4h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jul 7, 2025 | |
| 97696408 | Gift card balance question | Closed | Normal |  Gretchen Wehner | — | Vilma Gusikowski | appfragrance | 4h | ○Sent, no reply | — | — | — | Jul 2, 2025 | Jul 7, 2025 | |
| 91543182 | Order arrived damaged | Closed | Low |  Lizzie Wisoky | — | Oscar O'Hara | returns | 3h | ●Responded | 5/5 | — | — | Jul 1, 2025 | Jul 7, 2025 | |
| 36721656 | Birthday gift not received | Closed | Normal |  Rossie Gutkowski | — |  Dr. Mandy McLaughlin | Social | influencerfragrance | 3h | ⊘Not fired | — | — | — | Jul 2, 2025 | Jul 7, 2025 |
| 99490936 | Refund not received | Closed | High |  Miss Nellie Kessler | — | Katrina Johns | Social | — | 3h | ⊘Not fired | — | — | — | Jul 2, 2025 | Jul 7, 2025 |
| 05148720 | Question about product ingredients | Closed | High |  Rudolph Gorczany | — | Ignatius Cummerata | Chat | gift-card | 2d 3h | ○Sent, no reply | — | — | — | Jun 28, 2025 | Jul 7, 2025 |
| 33072971 | Loyalty points not posting | Closed | High |  Ms. Lila Champlin | Verde Concierge |  Kip Schroeder IV | loyalty | 2h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 7, 2025 | |
| 55407262 | Gift card balance question | Closed | Normal |  Carol Stamm | — | Eula McKenzie | gift-card | 2d 2h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 7, 2025 | |
| 98515063 | Wholesale order question | Closed | Low |  Sara Cartwright PhD | — | Eula McKenzie | samples | 2h | ●Responded | 1/5 | — | — | Jun 30, 2025 | Jul 7, 2025 | |
| 61519334 | Pro discount enrollment | Closed | Normal |  Joel Runolfsdottir | — |  Leonard Waters-Howell | Chat | — | 1h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 7, 2025 |
| 00968394 | Refund not received | Closed | Normal |  Lindsey Schultz | — | Mr. Eliza Gerhold IV | Chat | gift-carddamagedfragrance | 1h | ●Responded | 5/5 | — | — | Jul 5, 2025 | Jul 7, 2025 |
| 21118599 | Discount code not working | Closed | Low |  George Nader | Pinecrest Wellness |  Miss Amber Hintz Sr. | Chat | shade-matchinfluencer | 1h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 7, 2025 |
| 61764798 | Lost package follow-up | Closed | Low |  Nichole O'Hara | — | Faith Hilll | returnsshade-match | 1h | ●Responded | 5/5 | — | — | Jun 30, 2025 | Jul 7, 2025 | |
| 33102510 | Shipping cost question | Closed | Normal |  Mr. Sheridan Trantow | — | Garth Dooley | Chat | gift-cardwholesalereturns | 1h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 7, 2025 |
| 68538715 | Klarna / Afterpay split issue | Closed | Normal |  Sheri McClure | — | Oscar O'Hara | — | 23h | ●Responded | 5/5 | — | — | Jul 3, 2025 | Jul 7, 2025 | |
| 84641920 | Influencer code not working | Closed | Normal |  Emiliano Wiegand | — |  Darryl Jacobi | — | 22h | ●Responded | 2/5 | — | — | Jul 3, 2025 | Jul 7, 2025 | |
| 38838315 | Loyalty points not posting | Closed | High |  Carrie Koelpin | — | Mr. Eliza Gerhold IV | Chat | gift-cardloyaltyvip | 21h | ⊘Not fired | — | — | — | Jul 1, 2025 | Jul 7, 2025 |
| 64801910 | Gift card balance question | Closed | Urgent |  Lennie Johns | — | Mr. Eliza Gerhold IV | Phone | wholesale | 20h | ●Responded | 5/5 | — | — | Jul 1, 2025 | Jul 7, 2025 |
| 48457706 | Gift card balance question | Closed | Low |  Miss Chance Watsica | — | Garth Dooley | appbopis | 18h | ●Responded | 4/5 | — | — | Jul 3, 2025 | Jul 7, 2025 | |
| 19264495 | BOPIS pickup not ready | Closed | Low |  Shelley Carroll | — |  Yazmin Jast | wholesaledamaged | 18h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 7, 2025 | |
| 34192607 | Wholesale order question | Closed | Normal |  Damien Stehr | — |  Steve O'Conner | samplesbopis | 2d 18h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 7, 2025 | |
| 52930038 | Gift card balance question | Closed | Normal |  Omer Balistreri V | — | Steve O'Conner | influencer | 2d 17h | ○Sent, no reply | — | — | — | Jun 28, 2025 | Jul 7, 2025 | |
| 40292659 | Allergic reaction concern | Closed | Normal |  Lera Reichel DVM | — | Leonard Waters-Howell | shade-matchinfluencerreturns | 15h | ●Responded | 4/5 | — | — | Jul 2, 2025 | Jul 7, 2025 | |
| 13662038 | Refund not received | Closed | Low |  Tessie Pouros | — |  Mr. Lonie Hudson | — | 14h | ○Sent, no reply | — | — | — | Jun 29, 2025 | Jul 7, 2025 | |
| 79655145 | Missing items in shipment | Closed | High |  Ana Senger | — |  Mr. Cade Senger | Chat | shipping | 7d 14h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jul 7, 2025 |
| 13822174 | App login problem | Closed | Normal |  Mya Streich | — | Kip Schroeder IV | Chat | returns | 14h | ●Responded | 4/5 | — | — | Jul 5, 2025 | Jul 7, 2025 |
| 57608526 | Insider tier issue | Closed | Normal |  Aglae McLaughlin | Beacon Hospitality | Steve O'Conner | gift-cardapp | 7d 14h | ●Responded | 1/5 | — | — | Jun 23, 2025 | Jul 7, 2025 | |
| 56343925 | Influencer code not working | Closed | Low |  Myra Feeney | — | Mr. Cade Senger | — | 1d 13h | ●Responded | 2/5 | — | — | Jul 2, 2025 | Jul 7, 2025 | |
| 42452421 | Where is my order? | Closed | Normal |  Drew Casper | — | Ignatius Cummerata | Phone | fragranceshipping | 12h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 7, 2025 |
| 50230370 | App login problem | Closed | Normal |  Rubye Walker | — | Yazmin Jast | Phone | refundloyalty | 12h | ○Sent, no reply | — | — | — | Jul 2, 2025 | Jul 7, 2025 |
| 69301521 | BOPIS pickup not ready | Closed | Normal |  Kyra Hermann | — | Tommy Kuvalis | Chat | shade-matchshipping | 10h | ○Sent, no reply | — | — | — | Jun 29, 2025 | Jul 7, 2025 |
| 11259274 | Influencer code not working | Closed | Normal |  Reva Schuster | — |  Julie Hodkiewicz | Chat | bopisvip | 10h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 7, 2025 |
| 14441191 | Klarna / Afterpay split issue | Closed | Normal |  Derek Lynch | — | Ignatius Cummerata | Chat | returnsdamagedapp | 6d 9h | ●Responded | 3/5 | — | — | Jun 23, 2025 | Jul 6, 2025 |
| 34794446 | Question about product ingredients | Closed | Low |  Reanna Weber | Aurora Hotels Group | Miss Amber Hintz Sr. | Social | shade-matchreturns | 9h | ⊘Not fired | — | — | — | Jul 4, 2025 | Jul 6, 2025 |
| 27567319 | App crashes at checkout | Closed | Normal |  Montana Gutmann | — | Tommy Kuvalis | Chat | refundshipping | 1d 9h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 6, 2025 |
| 57096281 | Pro discount enrollment | Closed | Low |  Destin Bauch | — | Kip Schroeder IV | — | 7h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 6, 2025 |