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Showing 12,051 - 12,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20553541 | Refund not received | Closed | Normal |  Lela Conn | — |  Miss Amber Hintz Sr. | loyaltydamaged | 2d 5h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 10, 2025 | |
| 81901614 | Foundation match help | Closed | High |  Amanda Raynor | — |  Amely Pacocha | Social | — | 5h | ⊘Not fired | — | — | — | Jun 9, 2025 | Jun 10, 2025 |
| 41081195 | Price match request | Closed | Urgent |  Van Heaney | — |  Yazmin Jast | Chat | gift-card | 5h | ⊘Not fired | — | — | — | Jun 3, 2025 | Jun 10, 2025 |
| 48066328 | Foundation match help | Closed | Low |  Miss Beth Zboncak Sr. | — |  Faith Hilll | gift-card | 5h | ⊘Not fired | — | — | — | Jun 3, 2025 | Jun 10, 2025 | |
| 25168270 | Cancel subscription / Auto-replenish | Closed | Low |  Ms. Ramona Treutel | — |  Julie Hodkiewicz | Social | — | 2d 4h | ⊘Not fired | — | — | — | Jun 7, 2025 | Jun 10, 2025 |
| 06603558 | Missing samples in order | Closed | Normal |  Ellen Schuppe | — |  Tommy Kuvalis | fragrancereturns | 4h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 10, 2025 | |
| 99857660 | Missing samples in order | Closed | Low |  Johnny Fay | — | Amely Pacocha | Phone | — | 3h | ●Responded | 2/5 | — | — | Jun 6, 2025 | Jun 10, 2025 |
| 72819222 | Gift card balance question | Closed | High |  Alicia Tremblay | — |  Kaela Friesen | shippinggift-card | 3h | ●Responded | 5/5 | — | — | Jun 5, 2025 | Jun 10, 2025 | |
| 50497569 | Order arrived damaged | Closed | Low |  Connie Wuckert | — | Amely Pacocha | bopis | 3h | ●Responded | 5/5 | — | — | Jun 3, 2025 | Jun 10, 2025 | |
| 08667549 | Klarna / Afterpay split issue | Closed | Normal |  Kurtis Denesik | — |  Lily Raynor | samples | 3h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 10, 2025 | |
| 75891963 | Item authenticity concern | Closed | Normal |  Kian Mayer DDS | — |  Dr. Mandy McLaughlin | gift-cardreturns | 2h | ○Sent, no reply | — | — | — | Jun 8, 2025 | Jun 10, 2025 | |
| 29350890 | Klarna / Afterpay split issue | Closed | Normal |  Jermaine Johns | — |  Vilma Gusikowski | Chat | gift-carddamagedinfluencer | 2h | ●Responded | 9/11 | — | — | Jun 5, 2025 | Jun 10, 2025 |
| 61790108 | Influencer code not working | Closed | Urgent |  Nichole O'Hara | — |  Mr. Skyla Trantow | loyaltydamaged | 1h | ●Responded | 10/11 | — | — | Jun 9, 2025 | Jun 10, 2025 | |
| 20451082 | Pro discount enrollment | Closed | Normal |  Louvenia Herzog | Pinecrest Wellness |  Mr. Lonie Hudson | Chat | returns | 1d | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 10, 2025 |
| 45735026 | Store experience feedback | Closed | High |  Jude Heidenreich | — | Amely Pacocha | Chat | — | 23h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 10, 2025 |
| 26573559 | Price match request | Closed | Normal |  Kelli Klocko | — | Yazmin Jast | vip | 1d 19h | ●Responded | 4/5 | — | — | Jun 4, 2025 | Jun 10, 2025 | |
| 33866873 | Shipping cost question | Closed | Low |  Mr. Clay Hilpert | — | Tommy Kuvalis | shippingreturnsgift-card | 18h | ●Responded | 3/5 | — | — | Jun 5, 2025 | Jun 10, 2025 | |
| 80596064 | App login problem | Closed | High |  Nathaniel Franecki | — |  Garth Dooley | Chat | shade-matchbopisloyalty | 16h | ●Responded | 5/5 | — | — | Jun 4, 2025 | Jun 10, 2025 |
| 28495539 | Cancel order request | Closed | High |  Spencer Morar | — | Mr. Skyla Trantow | Chat | — | 15h | ●Responded | 10/11 | — | — | Jun 4, 2025 | Jun 10, 2025 |
| 28716808 | Question about product ingredients | Closed | Normal |  Juliana Kshlerin-Pagac | — | Faith Hilll | Chat | fragrance | 1d 14h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 10, 2025 |
| 68022719 | Allergic reaction concern | Closed | Low | Connie Wuckert | — | Vilma Gusikowski | Phone | fragrancewholesale | 9d 14h | ○Sent, no reply | — | — | — | May 24, 2025 | Jun 10, 2025 |
| 80704064 | Order arrived damaged | Closed | Normal |  Odie Becker | — |  Leonard Waters-Howell | Chat | — | 14h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 10, 2025 |
| 61632922 | Address change after shipping | Closed | Normal |  Joanne Vandervort | — |  Oscar O'Hara | shippingsamples | 14h | ○Sent, no reply | — | — | — | Jun 8, 2025 | Jun 10, 2025 | |
| 36417812 | Foundation match help | Closed | Normal |  Ben Schimmel | — | Dr. Mandy McLaughlin | Chat | shippingappdamaged | 13h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 10, 2025 |
| 96935448 | Birthday gift not received | Closed | Normal |  Gene Jones | — |  Eula McKenzie | Chat | — | 13h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 10, 2025 |
| 55534217 | Order arrived damaged | Closed | Normal |  Moshe Bode MD | — |  Darryl Jacobi | — | 10h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 10, 2025 | |
| 24486423 | BOPIS pickup not ready | Closed | Low |  Alda Pagac | — | Kaela Friesen | samples | 6h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 9, 2025 | |
| 74846443 | Allergic reaction concern | Closed | Low |  Ralph Pagac | — |  Steve O'Conner | Chat | appbopisgift-card | 6h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 9, 2025 |
| 83584367 | Wrong shade sent | Closed | Normal |  Mable Lind | — | Oscar O'Hara | Phone | fragrance | 5h | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 9, 2025 |
| 49570099 | Where is my order? | Closed | Normal |  Barbara Herman | — | Garth Dooley | samplesrefundloyalty | 5h | ●Responded | 4/5 | — | — | Jun 2, 2025 | Jun 9, 2025 | |
| 80781783 | Where is my order? | Closed | Normal |  Kyra Hermann | — | Dr. Mandy McLaughlin | — | 5h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 9, 2025 | |
| 96312227 | Klarna / Afterpay split issue | Closed | Urgent |  Norma Ryan | — |  Katrina Johns | Social | — | 3h | ⊘Not fired | — | — | — | Jun 4, 2025 | Jun 9, 2025 |
| 04511180 | Allergic reaction concern | Closed | Normal |  Shanie Wolff | — | Eula McKenzie | Chat | influencerloyalty | 2h | ○Sent, no reply | — | — | — | Jun 8, 2025 | Jun 9, 2025 |
| 42064863 | Refund not received | Closed | Normal |  Carrie Daugherty Jr. | — |  Mr. Eliza Gerhold IV | — | 2h | ⊘Not fired | — | — | — | Jun 5, 2025 | Jun 9, 2025 | |
| 19226477 | Gift card balance question | Closed | Normal |  Heidi Schimmel | — | Katrina Johns | Social | app | 1h | ⊘Not fired | — | — | — | Jun 3, 2025 | Jun 9, 2025 |
| 20014683 | Loyalty points not posting | Closed | Low |  Frankie Emard-Reinger | — | Darryl Jacobi | app | 1h | ●Responded | 5/5 | — | — | Jun 6, 2025 | Jun 9, 2025 | |
| 50181988 | Pro discount enrollment | Closed | Normal |  Freda Koepp | — | Garth Dooley | Chat | — | 6d 1h | ●Responded | 1/5 | — | — | May 30, 2025 | Jun 9, 2025 |
| 47331658 | BOPIS pickup not ready | Closed | Normal |  Jessy Reichel | — | Amely Pacocha | Chat | — | 1h | ●Responded | 5/5 | — | — | Jun 5, 2025 | Jun 9, 2025 |
| 31007256 | Question about product ingredients | Closed | Normal |  Chad Little | — | Yazmin Jast | Chat | returnsdamagedshipping | 1h | ●Responded | 5/5 | — | — | Jun 7, 2025 | Jun 9, 2025 |
| 67813871 | Question about product ingredients | Closed | Normal |  Julia Bosco | — | Amely Pacocha | Chat | shippingapp | 1d | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 9, 2025 |
| 50857795 | Question about product ingredients | Closed | Normal |  Irma Fahey | — |  Chaz Renner | Chat | damagedloyalty | 22h | ●Responded | 5/5 | — | — | Jun 2, 2025 | Jun 9, 2025 |
| 74242142 | Discount code not working | Closed | Normal |  Ed Treutel-Boyer | — |  Ignatius Cummerata | Chat | — | 22h | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 9, 2025 |
| 72673136 | Discount code not working | Closed | Low |  Louis Herman | — | Mr. Eliza Gerhold IV | fragranceloyaltygift-card | 21h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 9, 2025 | |
| 22931788 | Where is my order? | Closed | Low |  Mya Streich | — | Ignatius Cummerata | Chat | — | 1d 19h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 9, 2025 |
| 53533037 | Shipping cost question | Closed | Normal |  Roger Deckow | — | Darryl Jacobi | influencershade-matchrefund | 18h | ●Responded | 5/5 | — | — | Jun 3, 2025 | Jun 9, 2025 | |
| 77344619 | Return after 30-day window | Closed | Normal |  Ayana Hane | — | Leonard Waters-Howell | vipsamples | 16h | ●Responded | 5/5 | — | — | Jun 6, 2025 | Jun 9, 2025 | |
| 20799393 | Refund not received | Closed | Normal |  Charlene Towne | — | Darryl Jacobi | loyaltyshade-match | 16h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 9, 2025 | |
| 65890470 | Loyalty points not posting | Closed | Normal |  Ana Senger | — | Kaela Friesen | — | 1d 15h | ●Responded | 3/5 | — | — | Jun 5, 2025 | Jun 9, 2025 | |
| 08473843 | Price match request | Closed | Normal |  Mr. Jeremy Lehner | — | Miss Amber Hintz Sr. | returns | 8d 15h | ○Sent, no reply | — | — | — | May 25, 2025 | Jun 9, 2025 | |
| 85805386 | Wrong shade sent | Closed | High |  Mrs. Ernestine Kassulke MD | — | Kaela Friesen | Social | — | 14h | ⊘Not fired | — | — | — | Jun 5, 2025 | Jun 9, 2025 |