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Showing 5,151 - 5,200 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 44392277 | Where is my order? | Closed | Normal |  Ashlynn Zulauf | — |  Mr. Cade Senger | refundshippingfragrance | 9h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 29, 2025 | |
| 76778579 | Wrong shade sent | Closed | High |  Geneva Franey | — |  Ignatius Cummerata | — | 7h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 29, 2025 | |
| 71277127 | BOPIS order cancelled at store | Closed | Urgent |  Randal Dickens Jr. | — |  Kaela Friesen | Chat | gift-cardinfluencershade-match | 7h | ⊘Not fired | — | — | — | Dec 26, 2025 | Dec 29, 2025 |
| 70321676 | Price match request | Closed | Low |  Destin Bauch | — |  Katrina Johns | — | 6h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 29, 2025 | |
| 36774772 | App login problem | Closed | High |  Sydni Tremblay | — |  Amely Pacocha | Chat | — | 6h | ●Responded | 10/11 | — | — | Dec 23, 2025 | Dec 29, 2025 |
| 80966603 | Wrong shade sent | Closed | High |  Omari Wolf | — | Amely Pacocha | Chat | damagedreturns | 6h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Dec 29, 2025 |
| 50423527 | Store experience feedback | Closed | Urgent |  Everette Bosco | — |  Faith Hilll | Phone | samplesloyaltyshade-match | 2d 6h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 29, 2025 |
| 69561417 | Cancel order request | Closed | High |  Kaleigh Roob | — |  Julie Hodkiewicz | samplesgift-cardshade-match | 2d 5h | ⊘Not fired | — | — | — | Dec 25, 2025 | Dec 29, 2025 | |
| 49783587 | Foundation match help | Closed | High |  Mr. Johnathan Upton | — | Katrina Johns | appgift-card | 5h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 29, 2025 | |
| 32922174 | Wrong shade sent | Closed | Normal |  Jake Connelly | — | Faith Hilll | appdamaged | 5h | ●Responded | 5/5 | — | — | Dec 27, 2025 | Dec 29, 2025 | |
| 43262139 | BOPIS pickup not ready | Closed | Normal |  Lilla Batz | — | Faith Hilll | gift-cardshade-match | 4h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 29, 2025 | |
| 55118539 | Birthday gift not received | Closed | Normal |  Rochelle Schmidt | — |  Chaz Renner | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 29, 2025 |
| 66847789 | Lost package follow-up | Closed | Low |  Dr. Hermann Ferry | Marquee Events | Mr. Cade Senger | Social | influencerappshade-match | 3h | ⊘Not fired | — | — | — | Dec 26, 2025 | Dec 29, 2025 |
| 27295865 | Shipping cost question | Closed | Normal |  Ed Ritchie | — |  Oscar O'Hara | — | 3h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 29, 2025 | |
| 34410963 | Klarna / Afterpay split issue | Closed | Low |  Shelley Kerluke | — |  Eula McKenzie | Phone | refund | 2d 3h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 29, 2025 |
| 62334765 | Question about product ingredients | Closed | Normal |  Jacqueline Borer | — |  Mr. Eliza Gerhold IV | returns | 2h | ●Responded | 5/5 | — | — | Dec 24, 2025 | Dec 29, 2025 | |
| 13316406 | Price match request | Closed | High |  Shaun Corkery-Rau | — |  Leonard Waters-Howell | Phone | damagedloyaltybopis | 1d 2h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 29, 2025 |
| 86809013 | Lost package follow-up | Closed | Low |  Sophie Feeney | — | Amely Pacocha | Chat | fragrancewholesale | 1d 1h | ⊘Not fired | — | — | — | Dec 27, 2025 | Dec 29, 2025 |
| 16736661 | Price match request | Closed | Normal |  Alfred Quigley | — | Mr. Cade Senger | shade-match | 1h | ●Responded | 5/5 | — | — | Dec 28, 2025 | Dec 29, 2025 | |
| 98906936 | BOPIS order cancelled at store | Closed | High |  Kristian Bayer | — | Eula McKenzie | refundinfluencergift-card | 1h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 29, 2025 | |
| 94932904 | Lost package follow-up | Closed | High |  Olive Volkman | — |  Tommy Kuvalis | Chat | apprefundinfluencer | 8d 23h | ●Responded | 1/5 | — | — | Dec 13, 2025 | Dec 29, 2025 |
| 15606371 | App crashes at checkout | Closed | Normal |  Jay Langosh | — |  Dr. Mandy McLaughlin | shade-match | 23h | ●Responded | 5/5 | — | — | Dec 25, 2025 | Dec 29, 2025 | |
| 09445412 | Influencer code not working | Closed | Low |  Wilfred Fay | — | Leonard Waters-Howell | — | 21h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 29, 2025 | |
| 87417070 | Pro discount enrollment | Closed | Normal |  Skyla Hansen | Highland Apothecary Co |  Yazmin Jast | refund | 18h | ●Responded | 4/5 | — | — | Dec 25, 2025 | Dec 29, 2025 | |
| 71045094 | Cancel order request | Closed | High |  Tracey Gusikowski | — | Mr. Cade Senger | Chat | bopis | 17h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 29, 2025 |
| 70477770 | Allergic reaction concern | Closed | Normal |  Myra Hilll | — |  Garth Dooley | wholesale | 17h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Dec 29, 2025 | |
| 83834641 | App crashes at checkout | Closed | Normal |  Nichole O'Hara | — |  Mr. Lonie Hudson | Phone | shippingdamagedsamples | 16h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 29, 2025 |
| 62585662 | Klarna / Afterpay split issue | Closed | Normal |  Dr. Ervin Crooks | — | Faith Hilll | Chat | — | 16h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Dec 29, 2025 |
| 77531831 | Item authenticity concern | Closed | Normal |  Freda Koepp | — | Mr. Cade Senger | Chat | — | 10h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 29, 2025 |
| 13210203 | Foundation match help | Closed | Low |  Antoinette Schumm | — | Katrina Johns | gift-cardapp | 7d 8h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 28, 2025 | |
| 30201491 | Influencer code not working | Closed | Low |  Mildred Gutkowski | — | Mr. Cade Senger | loyaltyvipreturns | 7h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 28, 2025 | |
| 44181762 | Refund not received | Closed | Normal |  Bradford Mraz | — | Faith Hilll | shade-matchinfluencershipping | 7h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 28, 2025 | |
| 59787972 | Loyalty points not posting | Closed | Normal |  Elyse Ernser | — |  Vilma Gusikowski | damaged | 6h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Dec 28, 2025 | |
| 24817867 | Allergic reaction concern | Closed | Normal |  Viola Kling MD | — | Tommy Kuvalis | Chat | damaged | 6h | ⊘Not fired | — | — | — | Dec 26, 2025 | Dec 28, 2025 |
| 79428503 | BOPIS order cancelled at store | Closed | Low |  Mr. Cedric Schiller | Verde Concierge | Oscar O'Hara | gift-cardappshipping | 6h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 28, 2025 | |
| 61899246 | Wrong shade sent | Closed | Normal |  Skylar Cassin | — | Kaela Friesen | Chat | returnssamplesbopis | 6h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 28, 2025 |
| 60195463 | Price match request | Closed | Normal |  Bert Terry | — | Yazmin Jast | Chat | — | 1d 5h | ●Responded | 4/5 | — | — | Dec 22, 2025 | Dec 28, 2025 |
| 96680011 | Refund not received | Closed | Normal |  Myra Feeney | — |  Darryl Jacobi | Chat | wholesaleshipping | 5h | ●Responded | 3/5 | — | — | Dec 27, 2025 | Dec 28, 2025 |
| 31059957 | Shipping cost question | Closed | Normal |  Chad Little | — |  Mr. Skyla Trantow | Chat | — | 5h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 28, 2025 |
| 20536479 | Klarna / Afterpay split issue | Closed | Normal |  Ms. Zoey Feeney | — | Mr. Lonie Hudson | Chat | loyaltywholesalegift-card | 4h | ●Responded | 10/11 | — | — | Dec 24, 2025 | Dec 28, 2025 |
| 02944194 | App crashes at checkout | Closed | Normal |  Zella Moen | — | Chaz Renner | — | 4h | ●Responded | 4/5 | — | — | Dec 25, 2025 | Dec 28, 2025 | |
| 33849039 | Klarna / Afterpay split issue | Closed | Normal |  Cory Hills MD | — | Darryl Jacobi | apployaltyrefund | 4h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 28, 2025 | |
| 79427364 | Order arrived damaged | Closed | Low |  Dr. Liam Waelchi | — |  Steve O'Conner | Chat | gift-cardappsamples | 3d 3h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 28, 2025 |
| 55158330 | Missing samples in order | Closed | Normal |  Wilbert Lang | Coastal Spas & Wellness | Kaela Friesen | damagedgift-card | 3h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 28, 2025 | |
| 11020628 | Insider tier issue | Closed | Normal |  Patty Pfannerstill II | — |  Miss Amber Hintz Sr. | Chat | — | 3h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 28, 2025 |
| 31870898 | Store experience feedback | Closed | Low |  Nia Reynolds | — | Ignatius Cummerata | Chat | shade-matchloyalty | 2h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Dec 28, 2025 |
| 03432168 | Shipping cost question | Closed | Urgent |  Camden Lesch | — | Vilma Gusikowski | gift-card | 1h | ⊘Not fired | — | — | — | Dec 27, 2025 | Dec 28, 2025 | |
| 74433939 | Cancel order request | Closed | Normal |  Dr. Timmy Ondricka | — | Yazmin Jast | gift-cardreturnssamples | 1h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 28, 2025 | |
| 71847728 | App login problem | Closed | Normal |  Ellen Schuppe | — | Miss Amber Hintz Sr. | Chat | bopis | 1h | ●Responded | 4/5 | — | — | Dec 22, 2025 | Dec 28, 2025 |
| 84572284 | Refund not received | Closed | Normal |  Makenzie Hilpert | — | Faith Hilll | Chat | shipping | 1h | ⊘Not fired | — | — | — | Dec 26, 2025 | Dec 28, 2025 |