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Showing 7,501 - 7,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 23986401 | Allergic reaction concern | Closed | Normal |  Mavis Torphy | — |  Lily Raynor | appbopis | 4d 12h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 23, 2025 | |
| 37311921 | Influencer code not working | Closed | Normal |  Edward Schoen | — |  Katrina Johns | Chat | loyaltyinfluencer | 11h | ○Sent, no reply | — | — | — | Oct 19, 2025 | Oct 23, 2025 |
| 17999830 | Foundation match help | Closed | Urgent |  Amos Mills | — |  Vilma Gusikowski | loyaltyfragrance | 11h | ●Responded | 10/11 | — | — | Oct 20, 2025 | Oct 23, 2025 | |
| 73910492 | Foundation match help | Closed | Normal |  Tamia Hills | — |  Faith Hilll | Chat | — | 9d 8h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 22, 2025 |
| 72768802 | Pro discount enrollment | Closed | Normal |  Andrew Dare | — |  Tommy Kuvalis | Phone | shippingreturns | 8h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 22, 2025 |
| 50530819 | App login problem | Closed | Normal |  Zackary Cruickshank | — |  Eula McKenzie | Chat | damagedloyaltybopis | 6h | ●Responded | 3/5 | — | — | Oct 17, 2025 | Oct 22, 2025 |
| 14938330 | BOPIS pickup not ready | Closed | Low |  Jasper Bahringer | — | Eula McKenzie | Phone | — | 6h | ●Responded | 5/5 | — | — | Oct 18, 2025 | Oct 22, 2025 |
| 32188909 | Loyalty points not posting | Closed | High |  Rochelle Schmidt | — |  Garth Dooley | samplesloyalty | 6h | ●Responded | 2/5 | — | — | Oct 21, 2025 | Oct 22, 2025 | |
| 74081992 | Influencer code not working | Closed | Normal |  Aurelie Wilderman III | — |  Kaela Friesen | samples | 6h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 22, 2025 | |
| 43314089 | Missing samples in order | Closed | Normal |  Sheri McClure | — |  Mr. Cade Senger | fragranceshade-match | 6h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 22, 2025 | |
| 11311412 | Lost package follow-up | Closed | Normal |  Mindy Torphy | — |  Kip Schroeder IV | Phone | fragrancesamples | 5h | ●Responded | 5/5 | — | — | Oct 20, 2025 | Oct 22, 2025 |
| 04682372 | Where is my order? | Closed | Normal |  Josue Huel | — |  Darryl Jacobi | appfragrance | 5h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 22, 2025 | |
| 01735198 | Address change after shipping | Closed | Normal |  Dominic Ankunding | — |  Oscar O'Hara | shipping | 1d 5h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 22, 2025 | |
| 44003226 | Question about product ingredients | Closed | High |  Esteban O'Connell | — | Eula McKenzie | refund | 5h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 22, 2025 | |
| 89737678 | Discount code not working | Closed | Normal |  Rubye Walker | — | Faith Hilll | gift-card | 4h | ●Responded | 5/5 | — | — | Oct 21, 2025 | Oct 22, 2025 | |
| 95059679 | Address change after shipping | Closed | Normal |  Pam Hauck | — | Eula McKenzie | shipping | 4h | ●Responded | 5/5 | — | — | Oct 15, 2025 | Oct 22, 2025 | |
| 46405311 | Foundation match help | Closed | Normal |  Jimmie Klein | — | Kip Schroeder IV | damagedshippingrefund | 4h | ●Responded | 4/5 | — | — | Oct 15, 2025 | Oct 22, 2025 | |
| 06248311 | Loyalty points not posting | Closed | Normal |  Deja Bahringer | — |  Mr. Lonie Hudson | Social | — | 4h | ⊘Not fired | — | — | — | Oct 18, 2025 | Oct 22, 2025 |
| 74750427 | Gift card balance question | Closed | Low |  Miss Tammy Hahn | — |  Jacklyn Dare | — | 2h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 22, 2025 | |
| 55733607 | Restock alert for backorder | Closed | Low |  Triston Wuckert | — | Faith Hilll | bopisreturns | 1d 2h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 22, 2025 | |
| 86724109 | Where is my order? | Closed | Normal |  Ron Sawayn | Highland Apothecary Co |  Steve O'Conner | influencerreturnsshade-match | 2h | ⊘Not fired | — | — | — | Oct 15, 2025 | Oct 22, 2025 | |
| 14981779 | Question about product ingredients | Closed | Normal |  Kurtis Denesik | — | Eula McKenzie | Chat | loyaltybopis | 1h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 22, 2025 |
| 67582875 | Wrong shade sent | Closed | Low |  Reagan Erdman | — |  Mr. Skyla Trantow | Phone | — | 2d 1h | ●Responded | 4/5 | — | — | Oct 13, 2025 | Oct 22, 2025 |
| 88980048 | Item authenticity concern | Closed | Normal |  Mr. Sydnie Christiansen | — | Faith Hilll | fragrancesamplesrefund | 1h | ●Responded | 10/11 | — | — | Oct 16, 2025 | Oct 22, 2025 | |
| 19796833 | BOPIS pickup not ready | Closed | Normal |  Della McKenzie | — |  Miss Amber Hintz Sr. | Phone | — | 6d 1h | ●Responded | 1/5 | — | — | Oct 10, 2025 | Oct 22, 2025 |
| 52380182 | Restock alert for backorder | Closed | Low |  Billie Dach | — |  Julie Hodkiewicz | — | 1h | ●Responded | 3/5 | — | — | Oct 16, 2025 | Oct 22, 2025 | |
| 08570736 | Missing items in shipment | Closed | Normal |  Dexter Schneider | — | Mr. Cade Senger | fragrancevipsamples | 2d 23h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 22, 2025 | |
| 24183374 | Influencer code not working | Closed | Normal |  Stuart Zieme | — | Faith Hilll | influencershippingbopis | 3d 20h | ●Responded | 1/5 | — | — | Oct 17, 2025 | Oct 22, 2025 | |
| 91590593 | Influencer code not working | Closed | Normal |  Isai Prosacco IV | — | Vilma Gusikowski | refund | 2d 19h | ●Responded | 3/5 | — | — | Oct 12, 2025 | Oct 22, 2025 | |
| 90158132 | Refund not received | Closed | Urgent |  Frederique Bergstrom-Block MD | — |  Dr. Mandy McLaughlin | — | 1d 18h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 22, 2025 | |
| 45613044 | Influencer code not working | Closed | Normal |  Dr. Bradly Lind | — | Tommy Kuvalis | Chat | — | 17h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 22, 2025 |
| 47528047 | Discount code not working | Closed | High |  Payton Padberg | — | Darryl Jacobi | gift-cardreturnsvip | 1d 17h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 22, 2025 | |
| 51535824 | Refund not received | Closed | Low |  Opal Considine | — | Kaela Friesen | shade-matchapp | 1d 16h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 22, 2025 | |
| 76955841 | Klarna / Afterpay split issue | Closed | Normal |  Gayle Howe | Studio Eleven | Julie Hodkiewicz | damagedshade-matchfragrance | 15h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 22, 2025 | |
| 72257992 | Insider tier issue | Closed | Normal |  Ms. Ramona Treutel | — | Mr. Skyla Trantow | app | 12h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 22, 2025 | |
| 51988054 | Address change after shipping | Closed | Low |  Evangeline Heidenreich | — | Kaela Friesen | Chat | — | 11h | ●Responded | 3/5 | — | — | Oct 17, 2025 | Oct 22, 2025 |
| 94975854 | Question about product ingredients | Closed | Normal |  Mr. Elvie Block | — |  Amely Pacocha | Chat | appinfluencersamples | 9h | ●Responded | 4/5 | — | — | Oct 14, 2025 | Oct 21, 2025 |
| 42753728 | Influencer code not working | Closed | High |  Dominick Schuster | — | Dr. Mandy McLaughlin | — | 9h | ⊘Not fired | — | — | — | Oct 17, 2025 | Oct 21, 2025 | |
| 45288924 | Cancel order request | Closed | Normal |  Yolanda Klocko | — |  Mr. Eliza Gerhold IV | Phone | vipwholesalefragrance | 7h | ●Responded | 3/5 | — | — | Oct 18, 2025 | Oct 21, 2025 |
| 30522022 | Refund not received | Closed | Normal |  Tanner Kautzer | — | Kip Schroeder IV | Chat | vipwholesale | 5h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 21, 2025 |
| 45007557 | Gift card balance question | Closed | Low |  Luis Swaniawski | — | Kip Schroeder IV | Chat | gift-cardappwholesale | 2d 5h | ●Responded | 4/5 | — | — | Oct 15, 2025 | Oct 21, 2025 |
| 22446299 | Cancel subscription / Auto-replenish | Closed | Normal |  Noel Stracke | — | Eula McKenzie | Chat | returns | 5h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 21, 2025 |
| 02677091 | BOPIS pickup not ready | Closed | Urgent |  Antonio Koss Sr. | — | Steve O'Conner | Chat | loyaltyapp | 4h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 21, 2025 |
| 04329412 | Cancel order request | Closed | Low |  Aliyah Huel IV | — | Miss Amber Hintz Sr. | apprefundsamples | 4h | ●Responded | 3/5 | — | — | Oct 18, 2025 | Oct 21, 2025 | |
| 32398514 | Loyalty points not posting | Closed | Low |  Quinn Willms | — | Mr. Skyla Trantow | gift-cardapp | 3h | ⊘Not fired | — | — | — | Oct 20, 2025 | Oct 21, 2025 | |
| 36093398 | Lost package follow-up | Closed | Normal |  Larissa Schumm | — | Eula McKenzie | Chat | fragrancesamplesapp | 3h | ●Responded | 7/11 | — | — | Oct 18, 2025 | Oct 21, 2025 |
| 70627756 | Loyalty points not posting | Closed | Low |  Elise Littel | — | Dr. Mandy McLaughlin | Chat | loyalty | 3h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 21, 2025 |
| 71570199 | Wholesale order question | Closed | Normal |  Lesley Rowe Sr. | — | Mr. Skyla Trantow | Chat | returns | 3h | ●Responded | 5/5 | — | — | Oct 17, 2025 | Oct 21, 2025 |
| 59765309 | Shipping cost question | Closed | Normal |  Lori Ruecker | — | Kip Schroeder IV | — | 3d 3h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 21, 2025 | |
| 07389806 | Cancel subscription / Auto-replenish | Closed | Normal |  Gene Franey | — | Amely Pacocha | wholesaleshipping | 3h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 21, 2025 |