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Showing 9,901 - 9,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 57223429 | Lost package follow-up | Closed | Low |  Carrie Daugherty Jr. | — |  Jacklyn Dare | refundreturns | 4h | ⊘Not fired | — | — | — | Aug 6, 2025 | Aug 12, 2025 | |
| 08579096 | Missing samples in order | Closed | Low |  Katelyn Dickens Jr. | — |  Leonard Waters-Howell | shade-matchgift-card | 3h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 12, 2025 | |
| 45433267 | Birthday gift not received | Closed | Normal |  Julio Denesik MD | — |  Dr. Mandy McLaughlin | shippingvipshade-match | 2h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 12, 2025 | |
| 48102598 | Restock alert for backorder | Closed | Low |  Sadie Littel | — |  Garth Dooley | Phone | influencershade-match | 2h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 12, 2025 |
| 58558773 | Address change after shipping | Closed | Normal |  Mr. Danny Stiedemann | — |  Amely Pacocha | shippingvip | 2h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 12, 2025 | |
| 64712927 | App login problem | Closed | Low |  Joel Runolfsdottir | — |  Faith Hilll | Phone | returnsshade-matchloyalty | 1d 1h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 12, 2025 |
| 35283117 | Question about product ingredients | Closed | High |  Wilmer Luettgen | — |  Chaz Renner | Chat | — | 1h | ○Sent, no reply | — | — | — | Aug 11, 2025 | Aug 12, 2025 |
| 55671912 | Lost package follow-up | Closed | Low |  Ardith Ondricka MD | — |  Ignatius Cummerata | Social | gift-cardsampleswholesale | 1d 1h | ⊘Not fired | — | — | — | Aug 7, 2025 | Aug 12, 2025 |
| 71606001 | Item authenticity concern | Closed | Low |  Mr. Cletus Conn PhD | — | Ignatius Cummerata | Chat | — | 2d | ●Responded | 4/11 | — | — | Aug 7, 2025 | Aug 12, 2025 |
| 92740740 | Wrong shade sent | Closed | Normal |  Emiliano Wiegand | — | Leonard Waters-Howell | Chat | shipping | 1d | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 12, 2025 |
| 74703352 | App crashes at checkout | Closed | Normal |  Caesar Bednar | — |  Mr. Lonie Hudson | shippingdamaged | 3d | ●Responded | 1/5 | — | — | Aug 7, 2025 | Aug 12, 2025 | |
| 78339316 | BOPIS pickup not ready | Closed | Normal |  Jett Wolff | — | Leonard Waters-Howell | Chat | gift-cardbopis | 1d 22h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 12, 2025 |
| 19687595 | Discount code not working | Closed | Normal |  Mr. Joel Hayes-Hilpert | — | Chaz Renner | Social | fragrancesamplesshade-match | 19h | ⊘Not fired | — | — | — | Aug 6, 2025 | Aug 12, 2025 |
| 14578538 | Insider tier issue | Closed | Normal |  Randall Kirlin | — |  Vilma Gusikowski | loyaltyreturnssamples | 16h | ●Responded | 10/11 | — | — | Aug 9, 2025 | Aug 12, 2025 | |
| 59672956 | Wrong shade sent | Closed | Normal |  Nathaniel McClure | — | Leonard Waters-Howell | wholesalevip | 16h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 12, 2025 | |
| 64248778 | Return after 30-day window | Closed | Low |  Dr. Terence Ruecker | — |  Eula McKenzie | Chat | samplesvipgift-card | 15h | ●Responded | 3/5 | — | — | Aug 9, 2025 | Aug 12, 2025 |
| 56873955 | Item authenticity concern | Closed | Normal |  Audie Goyette | — |  Mr. Eliza Gerhold IV | returnsvip | 14h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 12, 2025 | |
| 57574778 | Store experience feedback | Closed | Normal |  Ms. August Greenfelder | — |  Darryl Jacobi | fragrancegift-cardwholesale | 10h | ⊘Not fired | — | — | — | Aug 10, 2025 | Aug 12, 2025 | |
| 89207518 | Refund not received | Closed | Normal |  Marguerite Howe | — | Mr. Eliza Gerhold IV | Phone | — | 8h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 11, 2025 |
| 01479176 | Loyalty points not posting | Closed | Low |  Dr. Henry Tromp DVM | — | Ignatius Cummerata | Chat | fragrancesamplesvip | 2d 7h | ●Responded | 7/11 | — | — | Aug 6, 2025 | Aug 11, 2025 |
| 63451686 | Foundation match help | Closed | Low |  Nora Schumm | — |  Mr. Cade Senger | wholesale | 1d 7h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 | |
| 13916672 | BOPIS order cancelled at store | Closed | Normal |  Gretchen Price | Aurora Hotels Group | Darryl Jacobi | Chat | shippingvip | 6h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 11, 2025 |
| 83959681 | Restock alert for backorder | Closed | High |  Josephine Bins | — |  Katrina Johns | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 11, 2025 |
| 97405433 | BOPIS order cancelled at store | Closed | Normal |  Opal Considine | — |  Tommy Kuvalis | Chat | viprefund | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 11, 2025 |
| 85554536 | Cancel subscription / Auto-replenish | Closed | Normal |  Aglae McLaughlin | Beacon Hospitality |  Mr. Skyla Trantow | shade-match | 6h | ⊘Not fired | — | — | — | Aug 9, 2025 | Aug 11, 2025 | |
| 15722323 | App login problem | Closed | Normal |  Kay Boyer | — | Mr. Eliza Gerhold IV | gift-cardshippinginfluencer | 6h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 11, 2025 | |
| 87088684 | Missing items in shipment | Closed | Low |  Rickey Wilkinson | — | Eula McKenzie | Chat | — | 5h | ⊘Not fired | — | — | — | Aug 8, 2025 | Aug 11, 2025 |
| 98016828 | BOPIS pickup not ready | Closed | Normal |  Ms. Derick Bergstrom | — |  Yazmin Jast | returns | 5h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 | |
| 37255197 | Foundation match help | Closed | Normal |  Dr. Violet Gibson | — | Mr. Cade Senger | Chat | — | 5h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 11, 2025 |
| 44965027 | Cancel order request | Closed | Normal |  Phillip Hauck Jr. | — | Ignatius Cummerata | appdamagedwholesale | 5h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 | |
| 55595452 | Price match request | Closed | Normal |  Pete Rowe | — | Darryl Jacobi | Chat | influencershade-match | 4h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 11, 2025 |
| 08930940 | Discount code not working | Closed | Normal |  Mrs. Penny Muller-Howell | — | Jacklyn Dare | Phone | damagedinfluencer | 2d 4h | ●Responded | 4/5 | — | — | Aug 4, 2025 | Aug 11, 2025 |
| 65009806 | Insider tier issue | Closed | Normal |  Mr. Nickolas Pouros | — | Garth Dooley | vipdamaged | 4h | ●Responded | 4/5 | — | — | Aug 6, 2025 | Aug 11, 2025 | |
| 46842793 | App login problem | Closed | High |  Kavon Abbott | — | Ignatius Cummerata | loyaltyreturns | 3h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 11, 2025 | |
| 93223421 | Klarna / Afterpay split issue | Closed | Normal |  Delfina Howell DVM | — | Faith Hilll | shippinginfluencer | 3h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 11, 2025 | |
| 17158203 | Return after 30-day window | Closed | Normal |  Giles Gusikowski | — | Dr. Mandy McLaughlin | returnssamples | 3h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 | |
| 91988039 | Return after 30-day window | Closed | High |  Max Halvorson | — |  Julie Hodkiewicz | loyaltysamplesshipping | 2h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 11, 2025 | |
| 73368423 | Order arrived damaged | Closed | High |  Bridgette Wisozk | — |  Miss Amber Hintz Sr. | shade-matchrefund | 2h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 11, 2025 | |
| 26734104 | Gift card balance question | Closed | Normal |  Sophie Feeney | — |  Kip Schroeder IV | Chat | appdamaged | 2h | ⊘Not fired | — | — | — | Aug 4, 2025 | Aug 11, 2025 |
| 35950730 | BOPIS pickup not ready | Closed | High |  Gennaro Jaskolski | — |  Steve O'Conner | wholesale | 2h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 11, 2025 | |
| 77689277 | Birthday gift not received | Closed | Low |  Mitchell Stehr | — | Amely Pacocha | app | 2h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 | |
| 50238954 | Store experience feedback | Closed | Normal |  Larue Kuhic | — | Mr. Eliza Gerhold IV | — | 1h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 11, 2025 | |
| 60393898 | Price match request | Closed | Low |  Penelope Kautzer DVM | Highland Apothecary Co | Kip Schroeder IV | influencerdamaged | 1h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 | |
| 19577953 | Influencer code not working | Closed | Low |  Nathaniel Pagac | — | Darryl Jacobi | Chat | shade-matchloyaltyreturns | 1h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 11, 2025 |
| 27985932 | Insider tier issue | Closed | Low |  Forrest Considine-Conroy | — | Yazmin Jast | Chat | apprefund | 1h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 11, 2025 |
| 34118760 | Cancel subscription / Auto-replenish | Closed | Normal |  Willy Welch | House of Lumière | Miss Amber Hintz Sr. | Chat | viprefund | 23h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 11, 2025 |
| 02583538 | Missing items in shipment | Closed | High |  Payton Crist | — | Leonard Waters-Howell | Chat | samples | 21h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 |
| 22258622 | Missing samples in order | Closed | Low |  Frederick Reynolds | — | Vilma Gusikowski | damagedfragrance | 21h | ●Responded | 5/5 | — | — | Aug 7, 2025 | Aug 11, 2025 | |
| 20845565 | Refund not received | Closed | Normal |  Stella Koch | — | Faith Hilll | Chat | fragrance | 5d 20h | ●Responded | 2/5 | — | — | Aug 3, 2025 | Aug 11, 2025 |
| 26006578 | Refund not received | Closed | Normal |  Rochelle Lindgren | — | Darryl Jacobi | appsamplesgift-card | 2d 19h | ●Responded | 2/5 | — | — | Aug 2, 2025 | Aug 11, 2025 |