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Showing 11,351 - 11,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 34006910 | Item authenticity concern | Closed | Low |  Rogelio Koch | — |  Dr. Mandy McLaughlin | wholesale | 19h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jul 1, 2025 | |
| 09585348 | Insider tier issue | Closed | Normal |  Yasmeen Schuster II | — | Dr. Mandy McLaughlin | influencer | 18h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jul 1, 2025 | |
| 02292394 | Missing samples in order | Closed | Normal |  Opal Considine | — |  Darryl Jacobi | Chat | influencersamples | 18h | ●Responded | 5/5 | — | — | Jun 25, 2025 | Jul 1, 2025 |
| 60766637 | Missing samples in order | Closed | Normal |  Miss Beatrice Dach | — |  Faith Hilll | — | 18h | ●Responded | 5/5 | — | — | Jun 27, 2025 | Jul 1, 2025 | |
| 43924440 | BOPIS pickup not ready | Closed | High |  Terence Schiller | — | Dr. Mandy McLaughlin | — | 18h | ●Responded | 2/5 | — | — | Jun 23, 2025 | Jul 1, 2025 | |
| 43721975 | Address change after shipping | Closed | Normal |  Icie Cummerata | — |  Julie Hodkiewicz | damagedshade-matchreturns | 8d 17h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jul 1, 2025 | |
| 68149152 | Price match request | Closed | Normal |  Lavada Blick PhD | — |  Amely Pacocha | Chat | shade-matchrefund | 16h | ●Responded | 9/11 | — | — | Jun 23, 2025 | Jul 1, 2025 |
| 40059342 | Loyalty points not posting | Closed | Low |  Arnold Kuvalis | — |  Chaz Renner | vipappshade-match | 16h | ●Responded | 5/5 | — | — | Jun 26, 2025 | Jul 1, 2025 | |
| 33017619 | Loyalty points not posting | Closed | Normal |  Dee Rempel | — |  Oscar O'Hara | Chat | gift-cardinfluencer | 7d 15h | ●Responded | 2/5 | — | — | Jun 22, 2025 | Jul 1, 2025 |
| 89647889 | Pro discount enrollment | Closed | Normal |  Evangeline Pollich-Conn | — |  Eula McKenzie | viprefund | 1d 15h | ⊘Not fired | — | — | — | Jun 26, 2025 | Jul 1, 2025 | |
| 21689302 | Foundation match help | Closed | Urgent |  Ann Torphy | — |  Katrina Johns | shippingfragrancedamaged | 2d 12h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jul 1, 2025 | |
| 27449484 | Foundation match help | Closed | High |  Aglae McLaughlin | Beacon Hospitality | Oscar O'Hara | Chat | returnsappfragrance | 11h | ●Responded | 9/11 | — | — | Jun 27, 2025 | Jul 1, 2025 |
| 84421167 | Where is my order? | Closed | High |  Timothy Jakubowski | — |  Tommy Kuvalis | Chat | damagedfragrance | 7h | ●Responded | 10/11 | — | — | Jun 26, 2025 | Jun 30, 2025 |
| 48983185 | Question about product ingredients | Closed | Normal |  Genevieve Kshlerin-Bernier | — | Katrina Johns | — | 6h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 30, 2025 | |
| 62377047 | BOPIS pickup not ready | Closed | High |  Amy Weissnat | — |  Kaela Friesen | Chat | samples | 6h | ●Responded | 5/5 | — | — | Jun 25, 2025 | Jun 30, 2025 |
| 44179699 | Influencer code not working | Closed | Urgent |  Drake Harber | — | Eula McKenzie | Chat | returnsdamaged | 1d 6h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 30, 2025 |
| 78714307 | Discount code not working | Closed | Normal |  Leopoldo Frami-Muller | — |  Jacklyn Dare | Chat | bopissamplesapp | 6h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 30, 2025 |
| 51764188 | Cancel subscription / Auto-replenish | Closed | Normal |  Jack Purdy | — | Julie Hodkiewicz | Chat | returnsfragrance | 6h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 30, 2025 |
| 71665751 | Where is my order? | Closed | Normal |  Miss Tammy Hahn | — |  Kip Schroeder IV | wholesale | 6h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 30, 2025 | |
| 19656569 | BOPIS order cancelled at store | Closed | Normal |  Pauline Maggio | — | Dr. Mandy McLaughlin | — | 5h | ●Responded | 9/11 | — | — | Jun 25, 2025 | Jun 30, 2025 | |
| 95858761 | Price match request | Closed | Urgent |  Ms. Patsy Jenkins-Kautzer | — | Oscar O'Hara | returnsinfluencer | 5h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 30, 2025 | |
| 47657741 | Cancel order request | Closed | Normal |  Lindsey Schultz | — | Dr. Mandy McLaughlin | Chat | fragrance | 2d 4h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 30, 2025 |
| 89241649 | Cancel order request | Closed | High | Icie Cummerata | — |  Lily Raynor | Phone | vipapp | 3h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 30, 2025 |
| 04568821 | Influencer code not working | Closed | Normal |  Luz Kertzmann | — |  Vilma Gusikowski | vipshippingapp | 1d 2h | ●Responded | 4/5 | — | — | Jun 24, 2025 | Jun 30, 2025 | |
| 02682141 | Missing samples in order | Closed | Normal | Miss Tammy Hahn | — |  Steve O'Conner | Chat | damagedshippingapp | 2h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 30, 2025 |
| 15285091 | Shipping cost question | Closed | Low |  Charles Thiel | — |  Mr. Eliza Gerhold IV | Chat | — | 2h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 30, 2025 |
| 98240866 | Discount code not working | Closed | Normal |  Ansel Russel | — |  Ignatius Cummerata | Phone | shade-matchloyaltyrefund | 2h | ●Responded | 3/5 | — | — | Jun 26, 2025 | Jun 30, 2025 |
| 22367489 | Where is my order? | Closed | Low |  Jeannette Hessel | — | Darryl Jacobi | vipwholesale | 2h | ●Responded | 4/5 | — | — | Jun 28, 2025 | Jun 30, 2025 | |
| 58407190 | Restock alert for backorder | Closed | Normal |  Orie Tillman | — | Kip Schroeder IV | Chat | refundreturns | 2h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 30, 2025 |
| 75358272 | Missing items in shipment | Closed | High |  Ana Okuneva-Sanford | — | Jacklyn Dare | — | 2h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 30, 2025 | |
| 22263747 | Cancel subscription / Auto-replenish | Closed | Low |  Shelia Kerluke | — | Lily Raynor | Phone | gift-cardfragrancerefund | 2h | ●Responded | 4/5 | — | — | Jun 24, 2025 | Jun 30, 2025 |
| 55351974 | Where is my order? | Closed | Normal | Luz Kertzmann | — | Dr. Mandy McLaughlin | wholesalevipfragrance | 2h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jun 30, 2025 | |
| 49359191 | Store experience feedback | Closed | Normal | Ansel Russel | — | Mr. Eliza Gerhold IV | — | 1h | ⊘Not fired | — | — | — | Jun 27, 2025 | Jun 30, 2025 | |
| 75196459 | Pro discount enrollment | Closed | Normal |  Barbara Langworth | — |  Mr. Skyla Trantow | Chat | vipbopisreturns | 1h | ●Responded | 4/5 | — | — | Jun 27, 2025 | Jun 30, 2025 |
| 16427312 | Wholesale order question | Closed | High |  Charlene Towne | — | Ignatius Cummerata | Phone | shade-match | 1h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 30, 2025 |
| 48276574 | Pro discount enrollment | Closed | Normal |  Tommie Zemlak | — | Eula McKenzie | Chat | bopis | 1h | ●Responded | 2/5 | — | — | Jun 24, 2025 | Jun 30, 2025 |
| 11673227 | Cancel subscription / Auto-replenish | Closed | Normal |  Aurelie Wilderman III | — |  Mr. Cade Senger | gift-cardbopis | 1d | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 30, 2025 | |
| 41848402 | Question about product ingredients | Closed | Normal |  Laurie Pagac | — | Kaela Friesen | loyaltybopis | 1d | ○Sent, no reply | — | — | — | Jun 22, 2025 | Jun 30, 2025 | |
| 54395770 | Price match request | Closed | Normal |  Beulah Lesch | — | Oscar O'Hara | shippingfragrance | 23h | ⊘Not fired | — | — | — | Jun 24, 2025 | Jun 30, 2025 | |
| 50766144 | Loyalty points not posting | Closed | Normal | Yasmeen Schuster II | — | Chaz Renner | Chat | shade-matchdamagedloyalty | 8d 23h | ⊘Not fired | — | — | — | Jun 17, 2025 | Jun 30, 2025 |
| 40815045 | Allergic reaction concern | Closed | Normal |  Frederick Reynolds | — |  Miss Amber Hintz Sr. | — | 21h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jun 30, 2025 | |
| 31526155 | BOPIS order cancelled at store | Closed | Normal |  Charlie Kling | — | Mr. Eliza Gerhold IV | Social | — | 18h | ⊘Not fired | — | — | — | Jun 27, 2025 | Jun 30, 2025 |
| 95384912 | Address change after shipping | Closed | High |  Reese Senger | — | Oscar O'Hara | Chat | loyaltyreturnsapp | 16h | ●Responded | 3/5 | — | — | Jun 28, 2025 | Jun 30, 2025 |
| 65884056 | Question about product ingredients | Closed | Normal |  Nicholas Conroy III | — | Dr. Mandy McLaughlin | — | 2d 14h | ●Responded | 4/5 | — | — | Jun 26, 2025 | Jun 30, 2025 | |
| 32393773 | Cancel order request | Closed | Low |  Dr. Mariela Champlin | — | Julie Hodkiewicz | Chat | samplesapp | 9d 14h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 30, 2025 |
| 07399924 | Wholesale order question | Closed | Urgent |  Kathryn Bogisich | — | Kip Schroeder IV | damagedreturns | 13h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 30, 2025 | |
| 90738032 | App crashes at checkout | Closed | High |  Mathew Green | — | Katrina Johns | Chat | — | 11h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 30, 2025 |
| 09216011 | Wrong shade sent | Closed | Low |  Roger Deckow | — | Jacklyn Dare | fragrancevip | 11h | ●Responded | 10/11 | — | — | Jun 28, 2025 | Jun 30, 2025 | |
| 18166843 | Item authenticity concern | Closed | Normal |  Frankie Emard-Reinger | — | Faith Hilll | damagedwholesalereturns | 9h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 29, 2025 | |
| 22729912 | Cancel subscription / Auto-replenish | Closed | High |  Nick Murray | — | Lily Raynor | — | 9h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 29, 2025 |