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Showing 13,901 - 13,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 77671190 | Order arrived damaged | Solved | Normal |  Naomi Pacocha | — |  Leonard Waters-Howell | wholesalereturnsapp | 5h | ●Responded | 3/5 | — | — | Jul 12, 2025 | - | |
| 99859068 | Return after 30-day window | Solved | Normal |  Ronald Connelly | — |  Miss Amber Hintz Sr. | appinfluencershade-match | 4h | ⊘Not fired | — | — | — | Apr 20, 2026 | - | |
| 35945668 | Order arrived damaged | Solved | Low |  Stephan Gorczany | — |  Jacklyn Dare | Chat | app | 6h | ○Sent, no reply | — | — | — | Dec 7, 2025 | - |
| 69068116 | Birthday gift not received | Solved | Normal |  Alfred Quigley | — |  Kaela Friesen | Chat | — | 1d 10h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - |
| 03998944 | Order arrived damaged | Solved | Normal |  Amparo Rempel | — |  Katrina Johns | viployaltywholesale | 19h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |
| 17035291 | Cancel order request | Solved | Low |  Ms. Ida Kuhn | — |  Chaz Renner | — | 13h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 90942379 | Lost package follow-up | Solved | Normal |  Malvina Hoeger | — |  Garth Dooley | fragranceloyaltyshipping | 2h | ○Sent, no reply | — | — | — | May 23, 2025 | - | |
| 72082452 | Insider tier issue | Solved | Normal |  Aurelie Wilderman III | — |  Mr. Lonie Hudson | Chat | — | 6h | ●Responded | 5/5 | — | — | Dec 22, 2025 | - |
| 14232398 | Birthday gift not received | Solved | Normal |  Mattie Hahn | — |  Mr. Cade Senger | returnssamples | 1h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 19496571 | Birthday gift not received | Solved | Urgent |  Vallie Zulauf | — | Garth Dooley | — | 5h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 99566544 | Wrong shade sent | Open | Normal |  Ayana Adams | — |  Vilma Gusikowski | Social | wholesaledamagedvip | - | —Skipped | — | — | — | May 9, 2026 | - |
| 76803461 | Cancel subscription / Auto-replenish | Solved | Normal |  Juana Cruickshank | — |  Dr. Mandy McLaughlin | samples | 6h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 34462642 | Allergic reaction concern | Pending | High |  Kody Kling | — | Dr. Mandy McLaughlin | Chat | bopisreturnsapp | - | —Skipped | — | — | — | Jul 24, 2025 | - |
| 28371078 | Allergic reaction concern | Pending | High |  Roy Cronin | — |  Faith Hilll | — | - | —Skipped | — | — | — | Jan 2, 2026 | - | |
| 60051248 | Pro discount enrollment | Solved | Low |  Ms. Miranda Stracke | — | Chaz Renner | Chat | — | 19h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - |
| 71699158 | Cancel subscription / Auto-replenish | Solved | High |  Maude Bogan | — | Kaela Friesen | Chat | — | 2d 2h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - |
| 53536614 | Missing items in shipment | Pending | Normal |  Tasha Schultz | Coastal Spas & Wellness | Jacklyn Dare | Phone | refunddamagedgift-card | - | —Skipped | — | — | — | Feb 28, 2026 | - |
| 11406231 | BOPIS order cancelled at store | Solved | Normal |  Amber Dach | — |  Amely Pacocha | shippingvipbopis | 5h | ●Responded | 3/5 | — | — | Feb 23, 2026 | - | |
| 45186442 | Wrong shade sent | Solved | Normal |  Althea Jacobi V | — |  Steve O'Conner | gift-card | 7h | ⊘Not fired | — | — | — | Aug 5, 2025 | - | |
| 04796821 | Return after 30-day window | Solved | Normal |  Ms. Lila Champlin | Verde Concierge | Garth Dooley | Phone | fragranceloyaltygift-card | 1d 5h | ●Responded | 3/5 | — | — | Jan 4, 2026 | - |
| 68203641 | Cancel order request | Solved | Normal |  Dr. Henry Tromp DVM | — | Katrina Johns | shippingapp | 9h | ⊘Not fired | — | — | — | Aug 3, 2025 | - | |
| 34568427 | Cancel subscription / Auto-replenish | Solved | Normal |  Eleonore Blick | — | Mr. Cade Senger | gift-cardfragranceshade-match | 3h | ○Sent, no reply | — | — | — | May 28, 2025 | - | |
| 52032078 | Foundation match help | Solved | Normal |  Owen Carter | — | Katrina Johns | wholesaleappshade-match | 15h | ●Responded | 4/5 | — | — | Jun 14, 2025 | - | |
| 33054972 | Restock alert for backorder | Solved | Normal |  Hayley Runolfsdottir | — | Steve O'Conner | damagedfragrance | 5h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |
| 42217290 | Price match request | Solved | Low |  Ms. Dallin Schmitt | — |  Lily Raynor | Chat | gift-cardfragrance | 2d | ○Sent, no reply | — | — | — | Sep 8, 2025 | - |
| 39062805 | Missing items in shipment | Solved | Normal |  Ulises Larkin | — |  Oscar O'Hara | — | 23h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |
| 89084770 | Lost package follow-up | Solved | Normal |  Alex O'Conner-Konopelski | — | Faith Hilll | — | 4h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 80932431 | App crashes at checkout | Solved | Normal | Ms. Dallin Schmitt | — | Amely Pacocha | Chat | damagedreturnsgift-card | 1h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - |
| 27085917 | Cancel order request | Pending | Normal |  Miss Jeannette Jenkins | — | Leonard Waters-Howell | influencerrefundgift-card | - | —Skipped | — | — | — | Aug 18, 2025 | - | |
| 61457810 | App login problem | Solved | High |  Toby Bruen | — | Dr. Mandy McLaughlin | Phone | app | 3h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - |
| 90324841 | Restock alert for backorder | Solved | Urgent |  Cathy Osinski | — | Oscar O'Hara | appsamples | 10h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |
| 04767852 | Return after 30-day window | Solved | Normal |  Heather Kuhic | — |  Julie Hodkiewicz | wholesale | 10h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 04701836 | Cancel subscription / Auto-replenish | Pending | Normal |  Miss Tammy Hahn | — | Miss Amber Hintz Sr. | Chat | app | - | —Skipped | — | — | — | Feb 27, 2026 | - |
| 93155876 | Item authenticity concern | Solved | Low |  Nadine Gleason | — | Chaz Renner | influencer | 2h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | |
| 96332781 | Address change after shipping | Solved | Low |  Elise Littel | — | Chaz Renner | samplesreturnsrefund | 1h | ●Responded | 5/5 | — | — | May 2, 2026 | - | |
| 22105463 | Gift card balance question | Pending | Normal |  Penelope Kautzer DVM | Highland Apothecary Co |  Tommy Kuvalis | shippinggift-card | - | —Skipped | — | — | — | Oct 31, 2025 | - | |
| 44106743 | BOPIS pickup not ready | Solved | Normal |  Amos Barton | — | Julie Hodkiewicz | shippingappfragrance | 5d 8h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 00707082 | Address change after shipping | Solved | Normal |  Tonya Koepp MD | — | Amely Pacocha | — | 12h | ⊘Not fired | — | — | — | Jun 1, 2025 | - | |
| 75720865 | Allergic reaction concern | Solved | Normal |  Mrs. Joanne Quigley | — |  Mr. Eliza Gerhold IV | Chat | shipping | 3d 22h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 65410570 | Klarna / Afterpay split issue | Solved | Normal |  Jack Purdy | — | Dr. Mandy McLaughlin | — | 2h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 84631580 | Missing items in shipment | Solved | Normal |  Kirk Block | — | Mr. Eliza Gerhold IV | — | 1d 3h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |
| 51648616 | Allergic reaction concern | Solved | Normal |  Evangeline Pollich-Conn | — |  Kip Schroeder IV | influencerbopis | 18h | ○Sent, no reply | — | — | — | Sep 28, 2025 | - | |
| 92405594 | Order arrived damaged | Open | High |  Melinda Sporer | — |  Darryl Jacobi | Phone | returns | - | —Skipped | — | — | — | Oct 1, 2025 | - |
| 02658479 | Allergic reaction concern | Solved | Normal |  Kelli Klocko | — | Kaela Friesen | — | 8d 20h | ○Sent, no reply | — | — | — | Oct 5, 2025 | - | |
| 88923134 | Influencer code not working | Solved | Normal |  Rogelio Conroy | — | Lily Raynor | damaged | 2d 8h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |
| 60316683 | Restock alert for backorder | Pending | High |  Arnaldo Beatty | — |  Ignatius Cummerata | Phone | fragrance | - | —Skipped | — | — | — | Aug 14, 2025 | - |
| 95269190 | App crashes at checkout | Solved | Normal |  Drake Harber | — | Faith Hilll | Chat | — | 23h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - |
| 56079733 | Item authenticity concern | Solved | High |  Natalie Stehr | — | Chaz Renner | Social | wholesaleapp | 1h | ⊘Not fired | — | — | — | Feb 13, 2026 | - |
| 07740780 | App login problem | Solved | Low |  Dr. Marjory Gislason | — | Vilma Gusikowski | gift-cardreturns | 1h | ●Responded | 5/5 | — | — | Dec 12, 2025 | - | |
| 03660065 | Wrong shade sent | Solved | Low |  Darrel Bayer | — | Amely Pacocha | Chat | returnsbopis | 4h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |