TicketsAll tickets
Showing 17,551 - 17,600 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66242034 | Insider tier issue | Solved | Normal |  Amya Lakin | — |  Miss Amber Hintz Sr. | — | 1d 17h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 45281978 | Influencer code not working | Solved | High |  Mr. Javier Rolfson | — |  Oscar O'Hara | Phone | returnsshippingsamples | 1h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - |
| 33113744 | Restock alert for backorder | Solved | High |  Kenneth O'Reilly | — |  Ignatius Cummerata | Phone | returnsinfluencer | 16h | ●Responded | 10/11 | — | — | Nov 20, 2025 | - |
| 30515565 | BOPIS order cancelled at store | Solved | Low |  Nina Ortiz | — |  Chaz Renner | returns | 18h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |
| 20974033 | BOPIS order cancelled at store | Solved | Normal |  Terrance Gottlieb | — |  Mr. Eliza Gerhold IV | Chat | refundsamples | 4h | ●Responded | 10/11 | — | — | Oct 7, 2025 | - |
| 79264767 | Klarna / Afterpay split issue | Solved | Normal |  Mrs. Penny Muller-Howell | — |  Amely Pacocha | Phone | app | 1h | ●Responded | 3/5 | — | — | Nov 28, 2025 | - |
| 28843194 | Where is my order? | Solved | Normal |  Clark Gulgowski-Altenwerth | — |  Steve O'Conner | damaged | 1d 8h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |
| 67765254 | Missing items in shipment | Solved | High |  Claudie Gleason | — | Oscar O'Hara | gift-card | 18h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - | |
| 46360204 | Return after 30-day window | Solved | Normal |  Gabriel Crona | — | Miss Amber Hintz Sr. | Chat | — | 6h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - |
| 55590005 | Foundation match help | Solved | Normal |  Lisette Block | — |  Katrina Johns | samplesshipping | 1d 6h | ●Responded | 4/5 | — | — | Dec 5, 2025 | - | |
| 31967866 | Restock alert for backorder | Pending | Normal |  Rachel Reinger | — | Mr. Eliza Gerhold IV | samples | - | —Skipped | — | — | — | Nov 4, 2025 | - | |
| 74800792 | App crashes at checkout | Solved | Normal |  Shakira Hirthe | — | Amely Pacocha | Chat | — | 6h | ○Sent, no reply | — | — | — | May 6, 2026 | - |
| 90692784 | Shipping cost question | Solved | High |  Kian Mayer DDS | — | Chaz Renner | samplesvip | 13h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 68976041 | Where is my order? | Solved | Normal |  Claire Wiegand | — |  Vilma Gusikowski | Chat | bopisloyalty | 19h | ●Responded | 5/5 | — | — | Dec 6, 2025 | - |
| 71074679 | BOPIS order cancelled at store | Solved | Normal |  Genevieve Kshlerin-Bernier | — | Miss Amber Hintz Sr. | Chat | — | 9d 13h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 52885943 | Influencer code not working | Solved | Normal |  Mr. Helene Stark | — |  Eula McKenzie | damagedinfluencer | 3h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 49962820 | Address change after shipping | Solved | Normal |  Mr. Taylor Rogahn | — | Katrina Johns | returns | 6h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |
| 10055634 | App crashes at checkout | Solved | Normal | Terrance Gottlieb | — | Chaz Renner | loyaltyreturnssamples | 1d 11h | ●Responded | 2/5 | — | — | May 22, 2026 | - | |
| 14517758 | Influencer code not working | Solved | Normal |  Charles Thiel | — | Ignatius Cummerata | app | 1h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 38574637 | Gift card balance question | Solved | Low |  Tamia Hills | — | Oscar O'Hara | influencer | 6h | ●Responded | 5/5 | — | — | May 14, 2026 | - | |
| 67013502 | BOPIS order cancelled at store | Solved | Low |  Doyle Little | — |  Kip Schroeder IV | Chat | vipapp | 19h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 62969859 | Allergic reaction concern | Solved | High |  Billie Okuneva | — | Steve O'Conner | Chat | damagedvipshipping | 1d 19h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - |
| 37480484 | Wrong shade sent | Open | Normal |  Edwin Hammes | — | Eula McKenzie | Chat | returnsloyalty | - | —Skipped | — | — | — | Aug 21, 2025 | - |
| 50701446 | Order arrived damaged | Open | Normal |  Ardella Dicki | — | Kip Schroeder IV | — | - | —Skipped | — | — | — | Aug 29, 2025 | - | |
| 42358142 | Missing items in shipment | Solved | Urgent |  Constance Jakubowski | — |  Yazmin Jast | damaged | 1d 5h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 63404885 | Wholesale order question | Solved | High |  Mrs. Sylvia Kshlerin Sr. | — | Katrina Johns | Social | wholesale | 17h | ⊘Not fired | — | — | — | May 8, 2026 | - |
| 59179082 | Store experience feedback | Solved | Normal |  Frankie Emard-Reinger | — |  Darryl Jacobi | wholesalesamplesgift-card | 17h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |
| 07565209 | App crashes at checkout | Solved | Normal |  Lindsey Schultz | — | Katrina Johns | — | 3h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 29786426 | Birthday gift not received | Solved | Normal |  Maxine Kohler | — |  Julie Hodkiewicz | Chat | shade-match | 8h | ●Responded | 5/5 | — | — | Oct 23, 2025 | - |
| 98652071 | Wrong shade sent | Solved | Normal |  Louvenia Herzog | Pinecrest Wellness | Oscar O'Hara | loyaltyreturns | 23h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | |
| 66964297 | Where is my order? | Solved | High |  Hugo Hintz | — |  Lily Raynor | Chat | wholesaledamagedrefund | 2d 10h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - |
| 80966773 | BOPIS order cancelled at store | Solved | Low |  Roy Cronin | — | Amely Pacocha | Phone | wholesale | 2d 16h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - |
| 32051432 | Cancel subscription / Auto-replenish | Solved | Low |  Zackary Cruickshank | — | Chaz Renner | Phone | shade-match | 18h | ●Responded | 10/11 | — | — | May 15, 2026 | - |
| 15940698 | Influencer code not working | Solved | Urgent |  Lelah Adams | — |  Dr. Mandy McLaughlin | vipwholesalesamples | 1h | ●Responded | 3/5 | — | — | Sep 16, 2025 | - | |
| 30433845 | Address change after shipping | Pending | Normal |  Claud Schaefer | — | Miss Amber Hintz Sr. | returnsinfluencersamples | - | —Skipped | — | — | — | Aug 14, 2025 | - | |
| 80065409 | Cancel order request | Pending | Normal |  Chyna Langworth | — | Chaz Renner | shade-matchvip | - | —Skipped | — | — | — | Apr 30, 2026 | - | |
| 58037825 | Question about product ingredients | Solved | Low |  Rhett Ondricka DDS | — | Mr. Eliza Gerhold IV | Chat | — | 2d 8h | ●Responded | 4/5 | — | — | Dec 28, 2025 | - |
| 00332998 | Wholesale order question | Solved | Normal |  Shaun Braun Sr. | — |  Kaela Friesen | app | 22h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 15461832 | Missing samples in order | Pending | High |  Nathan Schuster | — | Katrina Johns | — | - | —Skipped | — | — | — | Sep 24, 2025 | - | |
| 80506481 | BOPIS order cancelled at store | Solved | High |  Danielle Kshlerin | — |  Garth Dooley | — | 13h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - | |
| 78692787 | App login problem | Solved | Normal |  Dr. Reece Gusikowski | — | Kip Schroeder IV | Chat | — | 2d 8h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 11426267 | Lost package follow-up | Pending | Low |  Jacqueline Borer | — | Amely Pacocha | Chat | refund | - | —Skipped | — | — | — | Sep 5, 2025 | - |
| 98603342 | Missing samples in order | Solved | Normal |  Amanda Raynor | — | Eula McKenzie | loyaltywholesale | 2d 19h | ●Responded | 3/5 | — | — | Oct 22, 2025 | - | |
| 05701582 | BOPIS pickup not ready | Pending | Low |  Mrs. Rachael Weissnat | — | Garth Dooley | refundappgift-card | - | —Skipped | — | — | — | Jan 23, 2026 | - | |
| 49926304 | Cancel subscription / Auto-replenish | Pending | Normal |  Citlalli Welch I | — | Yazmin Jast | Phone | wholesalebopisapp | - | —Skipped | — | — | — | Nov 24, 2025 | - |
| 32336248 | Allergic reaction concern | Open | High |  Lori Ruecker | — | Garth Dooley | gift-cardinfluencer | - | —Skipped | — | — | — | Aug 20, 2025 | - | |
| 59258276 | Insider tier issue | Pending | Normal |  Ms. Dallin Schmitt | — | Vilma Gusikowski | Social | bopis | - | —Skipped | — | — | — | Feb 18, 2026 | - |
| 84634979 | Question about product ingredients | Solved | High |  Otis Corwin | — | Yazmin Jast | — | 1h | ⊘Not fired | — | — | — | Jan 12, 2026 | - | |
| 25077622 | Insider tier issue | Solved | High |  Oliver Dibbert | — | Steve O'Conner | fragrance | 3h | ●Responded | 5/5 | — | — | Aug 28, 2025 | - | |
| 87813038 | App login problem | Solved | High |  Jayne Nader I | — | Eula McKenzie | Chat | loyaltygift-cardvip | 2d | ○Sent, no reply | — | — | — | Oct 16, 2025 | - |