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Showing 17,601 - 17,650 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 92304913 | Cancel subscription / Auto-replenish | Open | Low |  Claudine Daugherty-Boyer | — |  Julie Hodkiewicz | shippingloyaltygift-card | - | —Skipped | — | — | — | May 22, 2026 | - | |
| 45990430 | Refund not received | Solved | Low |  Rogelio Koch | — |  Miss Amber Hintz Sr. | Phone | fragranceloyaltyshipping | 4h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 11512339 | Store experience feedback | Solved | Low |  Willard Nicolas | — |  Steve O'Conner | samplesgift-cardapp | 6h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |
| 01607697 | Influencer code not working | Solved | Normal |  Ahmad Will | — | Steve O'Conner | shade-match | 1d 20h | ●Responded | 3/5 | — | — | Aug 17, 2025 | - | |
| 06211553 | Shipping cost question | Open | Low |  Claudie Gleason | — |  Mr. Lonie Hudson | wholesale | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 03277143 | Refund not received | Solved | Urgent |  Kenneth O'Reilly | — |  Mr. Skyla Trantow | wholesale | 5h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | |
| 35827092 | Discount code not working | Solved | High |  Mr. Lauretta Gulgowski Jr. | — |  Faith Hilll | Chat | appshade-match | 23h | ○Sent, no reply | — | — | — | May 23, 2025 | - |
| 49070348 | Wrong shade sent | Pending | Low |  Toby Mosciski | — |  Kaela Friesen | loyaltywholesale | - | —Skipped | — | — | — | Jul 31, 2025 | - | |
| 41261643 | Lost package follow-up | Solved | Normal |  Claire Hyatt | — |  Mr. Cade Senger | Phone | bopis | 9h | ⊘Not fired | — | — | — | Oct 21, 2025 | - |
| 77888196 | App login problem | Solved | Normal |  Kendrick Reynolds | — | Mr. Cade Senger | Chat | — | 1h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - |
| 93613054 | Where is my order? | Pending | Normal |  Cristobal McKenzie | — | Mr. Skyla Trantow | Chat | returnsvip | - | —Skipped | — | — | — | Apr 8, 2026 | - |
| 31585318 | Store experience feedback | Solved | Normal |  Mamie Wehner | — |  Tommy Kuvalis | Chat | returns | 5h | ⊘Not fired | — | — | — | May 30, 2025 | - |
| 49016036 | Return after 30-day window | Solved | Low |  Mr. Ottilie Witting | — |  Oscar O'Hara | returnsloyaltysamples | 8d 19h | ●Responded | 2/5 | — | — | Feb 27, 2026 | - | |
| 15206030 | Return after 30-day window | Solved | Low |  Juana Cruickshank | — | Oscar O'Hara | Chat | returns | 10h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - |
| 10347549 | Cancel order request | Solved | Normal |  Cortney Lakin | — |  Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | |
| 24420058 | App crashes at checkout | Solved | Normal |  Santa Baumbach DVM | — | Mr. Cade Senger | loyaltyinfluencer | 6h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |
| 31140269 | Order arrived damaged | Solved | Normal |  Savanah Shields | — |  Lily Raynor | — | 23h | ●Responded | 9/11 | — | — | Mar 11, 2026 | - | |
| 35044769 | Loyalty points not posting | Solved | High |  Martine O'Keefe | — | Lily Raynor | Chat | influencershipping | 4d 10h | ●Responded | 3/5 | — | — | Jun 5, 2025 | - |
| 01696693 | Allergic reaction concern | Open | Normal |  Julia Bosco | — | Lily Raynor | wholesaleappdamaged | - | —Skipped | — | — | — | May 14, 2026 | - | |
| 84708099 | Discount code not working | Solved | Normal |  Elsie Bernier | — | Mr. Skyla Trantow | viployalty | 4d 20h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | |
| 22664880 | Address change after shipping | Open | Normal |  Tricia Kunde IV | — | Eula McKenzie | Phone | refundwholesale | - | —Skipped | — | — | — | May 25, 2025 | - |
| 11899120 | Allergic reaction concern | Open | Low |  Tyra Konopelski DDS | — |  Katrina Johns | Chat | — | - | —Skipped | — | — | — | Jun 17, 2025 | - |
| 32190406 | Wrong shade sent | Solved | Normal |  Mildred Wunsch | — | Mr. Cade Senger | — | 3h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |
| 65232232 | Cancel order request | Solved | Low |  Retha Boyer Jr. | — | Mr. Cade Senger | Chat | returnsapp | 1h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - |
| 47622159 | Klarna / Afterpay split issue | Solved | Normal |  Nathaniel Pagac | — |  Jacklyn Dare | Chat | returnsgift-card | 1h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - |
| 79601434 | Shipping cost question | Solved | Low |  Rolando Haag | — | Tommy Kuvalis | bopiswholesalerefund | 5h | ●Responded | 3/5 | — | — | Apr 9, 2026 | - | |
| 84024904 | Discount code not working | Solved | Normal |  Juana Keeling | — |  Darryl Jacobi | Phone | fragrance | 2h | ●Responded | 5/5 | — | — | Dec 10, 2025 | - |
| 57597282 | Gift card balance question | Solved | Normal |  Arne Fay | — |  Kip Schroeder IV | loyaltyrefund | 5h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |
| 83011977 | Discount code not working | Open | Normal |  Lelah Adams | — | Steve O'Conner | Phone | — | - | —Skipped | — | — | — | Jul 30, 2025 | - |
| 50273430 | Allergic reaction concern | Pending | Normal | Claudie Gleason | — | Mr. Lonie Hudson | Chat | vipsamplesapp | - | —Skipped | — | — | — | Feb 1, 2026 | - |
| 48700347 | Wrong shade sent | Solved | Normal |  Tomasa Crooks | — | Tommy Kuvalis | Chat | damagedwholesaleshade-match | 2d 21h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 04117904 | Birthday gift not received | Solved | Low |  Bryan Osinski | — | Mr. Skyla Trantow | Chat | — | 12h | ●Responded | 5/5 | — | — | Jun 21, 2025 | - |
| 07222880 | Restock alert for backorder | Solved | Normal |  Roger Deckow | — | Mr. Cade Senger | refund | 22h | ⊘Not fired | — | — | — | Mar 27, 2026 | - | |
| 48519968 | Return after 30-day window | Pending | Low |  Kirk Wintheiser-Lang | — | Jacklyn Dare | bopisfragrance | - | —Skipped | — | — | — | Aug 16, 2025 | - | |
| 51064636 | Missing samples in order | Open | Normal |  Alfred Quigley | — | Kaela Friesen | wholesaleapp | - | —Skipped | — | — | — | May 22, 2026 | - | |
| 93593408 | BOPIS pickup not ready | Solved | Normal |  Lana Corwin | — |  Leonard Waters-Howell | Social | — | 5h | ⊘Not fired | — | — | — | May 20, 2026 | - |
| 29117069 | Refund not received | Solved | Normal |  Mr. Dexter Walker-Koch | — | Miss Amber Hintz Sr. | bopis | 10h | ●Responded | 1/5 | — | — | Feb 3, 2026 | - | |
| 37156570 | App crashes at checkout | Solved | Normal |  Darrell Turner | — | Mr. Lonie Hudson | Chat | returns | 2h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 08304385 | BOPIS order cancelled at store | Solved | Normal |  Roberta Schmeler | — | Mr. Cade Senger | Phone | gift-cardinfluencervip | 2h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - |
| 55604325 | Gift card balance question | Pending | Low |  Lessie Rodriguez | — |  Vilma Gusikowski | — | - | —Skipped | — | — | — | Feb 24, 2026 | - | |
| 96682751 | Allergic reaction concern | Solved | High |  Laurie Bins | — |  Yazmin Jast | Chat | damagedinfluencer | 1h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - |
| 03072950 | Cancel subscription / Auto-replenish | Solved | Normal |  Dr. Carey Waters | — | Eula McKenzie | bopisvipsamples | 22h | ●Responded | 4/5 | — | — | Aug 28, 2025 | - | |
| 88301035 | Discount code not working | Pending | Normal |  Sibyl Kiehn V | — | Mr. Cade Senger | shade-matchinfluencerapp | - | —Skipped | — | — | — | Oct 13, 2025 | - | |
| 45723814 | Address change after shipping | Solved | Normal |  Lucio Gorczany | — | Oscar O'Hara | Chat | refund | 1d 21h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 58307901 | Store experience feedback | Solved | Normal |  Tonya Koepp MD | — |  Mr. Eliza Gerhold IV | Chat | samplesreturns | 6h | ●Responded | 5/5 | — | — | Dec 8, 2025 | - |
| 74388906 | Order arrived damaged | Solved | Normal |  Mr. Jerry Murazik | — | Lily Raynor | — | 2h | ●Responded | 4/5 | — | — | Oct 23, 2025 | - | |
| 02453696 | Wrong shade sent | Solved | Normal |  Jeannette Bosco-Grimes | — | Lily Raynor | bopisreturns | 2d 1h | ⊘Not fired | — | — | — | May 18, 2026 | - | |
| 07397776 | Wrong shade sent | Solved | High |  Derrick Hodkiewicz | Coastal Spas & Wellness | Faith Hilll | Phone | shade-matchsamples | 6h | ●Responded | 5/5 | — | — | Feb 5, 2026 | - |
| 07546137 | Order arrived damaged | Pending | Normal |  Rory Blanda | — | Vilma Gusikowski | bopisappshipping | - | —Skipped | — | — | — | May 4, 2026 | - | |
| 39964679 | Allergic reaction concern | Pending | Normal |  Ana Senger | — |  Garth Dooley | Chat | damagedsamplesloyalty | - | —Skipped | — | — | — | Jun 16, 2025 | - |