TicketsAll tickets
Showing 51 - 100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 44859958 | Refund not received | Closed | High |  Mr. Sheldon Orn | — |  Kaela Friesen | Chat | — | 9d 10h | ●Responded | 1/5 | — | — | May 14, 2026 | May 27, 2026 |
| 11881949 | Price match request | Closed | High |  Jamel Hansen | — |  Chaz Renner | shippingloyaltyshade-match | 2d 10h | ○Sent, no reply | — | — | — | May 19, 2026 | May 27, 2026 | |
| 06753954 | Refund not received | Closed | Normal |  Delores Shanahan | — | Kaela Friesen | Chat | damagedapp | 9h | ○Sent, no reply | — | — | — | May 19, 2026 | May 26, 2026 |
| 27513356 | Question about product ingredients | Closed | High |  Janice Hessel | — |  Mr. Eliza Gerhold IV | Chat | refundinfluencer | 7h | ○Sent, no reply | — | — | — | May 21, 2026 | May 26, 2026 |
| 39264833 | Gift card balance question | Closed | Normal |  Mr. Tommie Haley II | — | Kaela Friesen | Chat | refund | 6h | ●Responded | 3/5 | — | — | May 22, 2026 | May 26, 2026 |
| 84186415 | Price match request | Closed | Low |  Faith Ziemann | — | Kaela Friesen | fragrancegift-card | 6h | ●Responded | 5/5 | — | — | May 20, 2026 | May 26, 2026 | |
| 88327617 | Return after 30-day window | Closed | Normal |  Ezequiel Brekke | — | Mr. Eliza Gerhold IV | shippinggift-cardreturns | 6h | ○Sent, no reply | — | — | — | May 20, 2026 | May 26, 2026 | |
| 99566388 | Influencer code not working | Closed | Normal |  Rolando Haag | — |  Mr. Lonie Hudson | Phone | bopis | 6h | ●Responded | 9/11 | — | — | May 20, 2026 | May 26, 2026 |
| 56401161 | Foundation match help | Closed | Normal |  Burley Jacobson | — |  Oscar O'Hara | Chat | gift-cardrefund | 2d 5h | ○Sent, no reply | — | — | — | May 21, 2026 | May 26, 2026 |
| 03229537 | Influencer code not working | Closed | Normal |  Delbert Morar DVM | — |  Eula McKenzie | bopisloyaltyvip | 5h | ●Responded | 4/5 | — | — | May 23, 2026 | May 26, 2026 | |
| 23488833 | Loyalty points not posting | Closed | Urgent |  Betty Cummerata | — |  Mr. Cade Senger | Chat | — | 5h | ○Sent, no reply | — | — | — | May 20, 2026 | May 26, 2026 |
| 10910338 | Order arrived damaged | Closed | Normal |  Tanner Kautzer | — |  Lily Raynor | samplesbopisreturns | 4h | ○Sent, no reply | — | — | — | May 22, 2026 | May 26, 2026 | |
| 17843310 | Insider tier issue | Closed | Low |  Toby Bruen | — | Mr. Eliza Gerhold IV | bopisinfluencer | 3h | ○Sent, no reply | — | — | — | May 19, 2026 | May 26, 2026 | |
| 96764662 | Restock alert for backorder | Closed | Urgent |  Mrs. Monica Daugherty | — |  Miss Amber Hintz Sr. | damagedshipping | 3h | ○Sent, no reply | — | — | — | May 21, 2026 | May 26, 2026 | |
| 71774186 | Where is my order? | Closed | Normal |  Leonard Towne | — |  Tommy Kuvalis | — | 3h | ○Sent, no reply | — | — | — | May 21, 2026 | May 26, 2026 | |
| 03612340 | Insider tier issue | Closed | Normal |  Mr. Elvie Block | — |  Steve O'Conner | Chat | apprefundbopis | 2h | ⊘Not fired | — | — | — | May 23, 2026 | May 26, 2026 |
| 38444284 | Address change after shipping | Closed | Normal |  Alexis Connelly | — |  Darryl Jacobi | fragrancevip | 1h | ⊘Not fired | — | — | — | May 19, 2026 | May 26, 2026 | |
| 49722107 | Influencer code not working | Closed | High |  Miss Reece Grady | — |  Katrina Johns | Social | appgift-cardwholesale | 1h | ⊘Not fired | — | — | — | May 21, 2026 | May 26, 2026 |
| 51823201 | App crashes at checkout | Closed | Normal |  Gabriel Crona | — |  Dr. Mandy McLaughlin | shipping | 1d | ●Responded | 4/5 | — | — | May 23, 2026 | May 26, 2026 | |
| 96126328 | Pro discount enrollment | Closed | Low |  Eloy Glover | — |  Leonard Waters-Howell | Chat | influencerwholesale | 6d 23h | ●Responded | 4/11 | — | — | May 13, 2026 | May 26, 2026 |
| 34437002 | Return after 30-day window | Closed | Normal |  Forest Crooks | — | Darryl Jacobi | wholesale | 22h | ○Sent, no reply | — | — | — | May 22, 2026 | May 26, 2026 | |
| 54105436 | Influencer code not working | Closed | Low |  Ms. Miranda Stracke | — | Steve O'Conner | Chat | gift-cardbopisrefund | 22h | ○Sent, no reply | — | — | — | May 22, 2026 | May 26, 2026 |
| 11475469 | Foundation match help | Closed | Normal |  Felicia Reinger | Silver Lake Studios | Miss Amber Hintz Sr. | Social | loyaltyshippingsamples | 22h | ⊘Not fired | — | — | — | May 20, 2026 | May 26, 2026 |
| 51505063 | Item authenticity concern | Closed | Normal |  Kurtis Denesik | — | Oscar O'Hara | Chat | influencerreturns | 2d 20h | ●Responded | 4/5 | — | — | May 22, 2026 | May 26, 2026 |
| 72607171 | Question about product ingredients | Closed | Normal |  Alan Weissnat | — |  Mr. Skyla Trantow | Phone | shade-matchinfluencer | 1d 19h | ○Sent, no reply | — | — | — | May 19, 2026 | May 26, 2026 |
| 19183882 | Shipping cost question | Closed | Normal |  Idella Goldner-Rodriguez | — | Steve O'Conner | — | 18h | ○Sent, no reply | — | — | — | May 19, 2026 | May 26, 2026 | |
| 94434421 | Return after 30-day window | Closed | Normal |  April Abernathy | — | Tommy Kuvalis | Phone | shade-match | 18h | ○Sent, no reply | — | — | — | May 20, 2026 | May 26, 2026 |
| 53145651 | App crashes at checkout | Closed | Urgent |  Mrs. Penny Muller-Howell | — | Mr. Cade Senger | Chat | — | 16h | ●Responded | 5/5 | — | — | May 18, 2026 | May 26, 2026 |
| 19343608 | Where is my order? | Closed | Low |  Dr. Mariela Champlin | — | Leonard Waters-Howell | Chat | — | 14h | ○Sent, no reply | — | — | — | May 18, 2026 | May 26, 2026 |
| 21373872 | Gift card balance question | Closed | Normal |  Savanah Shields | — | Darryl Jacobi | Phone | refundvip | 9h | ○Sent, no reply | — | — | — | May 21, 2026 | May 25, 2026 |
| 83643771 | Lost package follow-up | Closed | Normal |  Tasha Schultz | Coastal Spas & Wellness |  Garth Dooley | fragrancegift-card | 9h | ●Responded | 9/11 | — | — | May 22, 2026 | May 25, 2026 | |
| 09450920 | App login problem | Closed | High |  Amy Weissnat | — | Eula McKenzie | Chat | apployaltyfragrance | 7h | ●Responded | 5/5 | — | — | May 18, 2026 | May 25, 2026 |
| 13879875 | Restock alert for backorder | Closed | Low |  Evert Sawayn | — | Katrina Johns | Social | wholesalefragranceapp | 1d 6h | ⊘Not fired | — | — | — | May 22, 2026 | May 25, 2026 |
| 39700064 | Birthday gift not received | Closed | Normal |  Frederique Bergstrom-Block MD | — |  Jacklyn Dare | Phone | — | 6h | ⊘Not fired | — | — | — | May 19, 2026 | May 25, 2026 |
| 94911447 | Missing samples in order | Closed | Urgent |  Noemie Rippin DVM | — | Leonard Waters-Howell | shippingrefund | 6h | ○Sent, no reply | — | — | — | May 21, 2026 | May 25, 2026 | |
| 79357373 | Klarna / Afterpay split issue | Closed | High |  Mrs. Ernestine Kassulke MD | — | Mr. Lonie Hudson | Chat | — | 6h | ⊘Not fired | — | — | — | May 18, 2026 | May 25, 2026 |
| 18246426 | Order arrived damaged | Closed | Normal |  Walker Schulist | — |  Julie Hodkiewicz | Chat | damaged | 6h | ⊘Not fired | — | — | — | May 19, 2026 | May 25, 2026 |
| 99745983 | Missing samples in order | Closed | Normal |  Jacqueline Borer | — |  Yazmin Jast | gift-card | 5h | ●Responded | 5/5 | — | — | May 22, 2026 | May 25, 2026 | |
| 41668691 | Cancel subscription / Auto-replenish | Closed | Normal |  Henrietta Gleason | — | Mr. Cade Senger | vipsamples | 1d 5h | ○Sent, no reply | — | — | — | May 20, 2026 | May 25, 2026 | |
| 30042282 | Loyalty points not posting | Closed | Low |  Berneice Heller | — |  Ignatius Cummerata | shippingapp | 5h | ○Sent, no reply | — | — | — | May 18, 2026 | May 25, 2026 | |
| 97855027 | Shipping cost question | Closed | Normal |  Miss Tammy Hahn | — | Yazmin Jast | Social | refundvipwholesale | 5h | ⊘Not fired | — | — | — | May 20, 2026 | May 25, 2026 |
| 81349025 | Where is my order? | Closed | Low |  Nathaniel McClure | — | Steve O'Conner | loyaltybopisshipping | 9d 5h | ⊘Not fired | — | — | — | May 14, 2026 | May 25, 2026 | |
| 11836947 | Pro discount enrollment | Closed | Normal |  Elsie Bernier | — | Lily Raynor | wholesalesamples | 2d 5h | ○Sent, no reply | — | — | — | May 20, 2026 | May 25, 2026 | |
| 97366645 | Restock alert for backorder | Closed | High |  Citlalli Welch I | — |  Amely Pacocha | Chat | gift-cardreturns | 4h | ●Responded | 4/5 | — | — | May 18, 2026 | May 25, 2026 |
| 22682512 | Return after 30-day window | Closed | High |  Miss Gonzalo Mills-Armstrong | — | Amely Pacocha | bopis | 3h | ●Responded | 5/5 | — | — | May 20, 2026 | May 25, 2026 | |
| 95408714 | Klarna / Afterpay split issue | Closed | Low |  Darrel Bayer | — |  Faith Hilll | Chat | loyaltyvip | 3h | ○Sent, no reply | — | — | — | May 22, 2026 | May 25, 2026 |
| 32596298 | Refund not received | Closed | Low |  Clovis Braun I | — | Mr. Eliza Gerhold IV | — | 5d 2h | ⊘Not fired | — | — | — | May 19, 2026 | May 25, 2026 | |
| 49617418 | Question about product ingredients | Closed | Normal |  Zita Lindgren | — | Steve O'Conner | app | 1h | ○Sent, no reply | — | — | — | May 20, 2026 | May 25, 2026 | |
| 22368950 | Restock alert for backorder | Closed | Normal |  Miss Angelica Jacobson | — | Katrina Johns | — | 1h | ⊘Not fired | — | — | — | May 18, 2026 | May 25, 2026 | |
| 13169525 | App crashes at checkout | Closed | High |  Frederick Reynolds | — | Mr. Cade Senger | fragranceshade-matchdamaged | 1h | ⊘Not fired | — | — | — | May 22, 2026 | May 25, 2026 |