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Showing 10,351 - 10,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 53832910 | Wholesale order question | Closed | Normal |  Roger Deckow | — |  Oscar O'Hara | shade-matchbopis | 2d 21h | ⊘Not fired | — | — | — | Jul 24, 2025 | Jul 30, 2025 | |
| 31753750 | Birthday gift not received | Closed | Low |  Nick Murray | — |  Katrina Johns | Chat | bopisvip | 21h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 30, 2025 |
| 26736652 | Question about product ingredients | Closed | Normal |  Mohamed O'Keefe | — |  Mr. Cade Senger | — | 20h | ⊘Not fired | — | — | — | Jul 27, 2025 | Jul 30, 2025 | |
| 77635684 | Price match request | Closed | Normal |  Dr. Markus Thompson | — |  Steve O'Conner | influencerreturns | 1d 18h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 30, 2025 | |
| 89453829 | Question about product ingredients | Closed | High |  Jake Connelly | — | Mr. Cade Senger | shade-matchreturns | 18h | ○Sent, no reply | — | — | — | Jul 27, 2025 | Jul 30, 2025 | |
| 24778291 | App crashes at checkout | Closed | Low |  Harvey Reichert | — |  Yazmin Jast | influencer | 2d 17h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 30, 2025 | |
| 72113882 | Wrong shade sent | Closed | Normal |  Annabel Nicolas DDS | — |  Ignatius Cummerata | Phone | samples | 16h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 30, 2025 |
| 23534097 | Loyalty points not posting | Closed | Normal |  Marlin Gerhold | — |  Mr. Lonie Hudson | — | 2d 16h | ⊘Not fired | — | — | — | Jul 24, 2025 | Jul 30, 2025 | |
| 11549472 | Store experience feedback | Closed | Normal |  Salvatore Hammes | — |  Kaela Friesen | Phone | wholesalefragrance | 1d 15h | ⊘Not fired | — | — | — | Jul 22, 2025 | Jul 30, 2025 |
| 61889376 | Price match request | Closed | Urgent |  Triston Wuckert | — |  Eula McKenzie | Chat | shade-matchloyaltyvip | 13h | ●Responded | 4/5 | — | — | Jul 28, 2025 | Jul 30, 2025 |
| 85743846 | Wholesale order question | Closed | Normal |  Alejandro Bednar | — |  Tommy Kuvalis | appwholesale | 2d 12h | ●Responded | 4/5 | — | — | Jul 23, 2025 | Jul 30, 2025 | |
| 99508711 | Birthday gift not received | Closed | Urgent |  Jeff Thompson | — |  Garth Dooley | loyalty | 8d 12h | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 30, 2025 | |
| 78086062 | App crashes at checkout | Closed | Normal |  Irma Fahey | — | Eula McKenzie | — | 8d 11h | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 30, 2025 | |
| 10805691 | Cancel order request | Closed | Normal |  Eugene Reichert II | — |  Julie Hodkiewicz | — | 2d 11h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 30, 2025 | |
| 63412885 | Wrong shade sent | Closed | High |  Jaylon Turcotte | — | Oscar O'Hara | — | 2d 11h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 30, 2025 | |
| 84930887 | Cancel order request | Closed | Normal |  Tonya Streich | — | Tommy Kuvalis | wholesaleshade-matchreturns | 10h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 30, 2025 | |
| 25601392 | Insider tier issue | Closed | High |  Jefferey Casper | — |  Leonard Waters-Howell | Chat | shade-matchbopis | 9h | ●Responded | 3/5 | — | — | Jul 24, 2025 | Jul 29, 2025 |
| 63032573 | Question about product ingredients | Closed | Normal |  Lucio Gorczany | — | Julie Hodkiewicz | loyaltywholesaleinfluencer | 9h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 29, 2025 | |
| 16038161 | Missing samples in order | Closed | Normal |  Ebony Bosco | — | Kaela Friesen | refundsamplesshade-match | 8h | ⊘Not fired | — | — | — | Jul 22, 2025 | Jul 29, 2025 | |
| 94193191 | Item authenticity concern | Closed | Normal |  Marlee Block | — |  Jacklyn Dare | Chat | — | 8h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 29, 2025 |
| 44564411 | Birthday gift not received | Closed | Urgent |  Golda Bosco | — |  Mr. Eliza Gerhold IV | vipreturnsinfluencer | 7h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 29, 2025 | |
| 61038562 | Influencer code not working | Closed | Normal |  Abe Smitham | — |  Dr. Mandy McLaughlin | influencer | 7h | ●Responded | 5/5 | — | — | Jul 23, 2025 | Jul 29, 2025 | |
| 65240631 | Address change after shipping | Closed | Low |  Ethelyn Marquardt | — | Mr. Eliza Gerhold IV | — | 6h | ●Responded | 1/5 | — | — | Jul 23, 2025 | Jul 29, 2025 | |
| 18018809 | Wholesale order question | Closed | Normal |  Marilou Larson | — | Leonard Waters-Howell | influencershipping | 6h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 29, 2025 | |
| 55408475 | Missing items in shipment | Closed | Normal |  Willy Welch | House of Lumière |  Mr. Skyla Trantow | appshade-match | 6h | ●Responded | 5/5 | — | — | Jul 23, 2025 | Jul 29, 2025 | |
| 18713034 | App crashes at checkout | Closed | Urgent |  Dr. Doreen Rogahn | — | Mr. Eliza Gerhold IV | damagedreturns | 6h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 29, 2025 | |
| 62957998 | Store experience feedback | Closed | Normal |  Juana Baumbach | — | Kaela Friesen | Chat | shade-match | 6h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 29, 2025 |
| 44195606 | Refund not received | Closed | Normal |  Roscoe Wisozk MD | — |  Darryl Jacobi | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 27, 2025 | Jul 29, 2025 |
| 06798596 | Klarna / Afterpay split issue | Closed | Normal |  Jackie Wintheiser | — |  Faith Hilll | Phone | loyaltyshade-match | 6h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 29, 2025 |
| 04398482 | Where is my order? | Closed | Normal |  Tonya Koepp MD | — | Mr. Eliza Gerhold IV | loyaltybopisvip | 5h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Jul 29, 2025 | |
| 00145500 | Pro discount enrollment | Closed | Normal |  Julia Bosco | — | Mr. Skyla Trantow | Chat | apployalty | 5h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 29, 2025 |
| 06980351 | Where is my order? | Closed | Normal |  Hugh Cummerata | — | Julie Hodkiewicz | shippingrefund | 5h | ●Responded | 5/5 | — | — | Jul 22, 2025 | Jul 29, 2025 | |
| 18008702 | Lost package follow-up | Closed | High |  Nathaniel Pagac | — | Oscar O'Hara | bopisgift-card | 4h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 29, 2025 | |
| 88064235 | Shipping cost question | Closed | Normal |  Roberto Kovacek | — | Faith Hilll | Chat | damagedwholesalevip | 2d 4h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 29, 2025 |
| 74648822 | Cancel subscription / Auto-replenish | Closed | High |  Shirley Cartwright | — | Kaela Friesen | vipappdamaged | 4h | ⊘Not fired | — | — | — | Jul 25, 2025 | Jul 29, 2025 | |
| 63286659 | Order arrived damaged | Closed | Normal |  Theodore Jones | Aurora Hotels Group | Mr. Cade Senger | vipshippingapp | 4h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 29, 2025 | |
| 80536421 | Wholesale order question | Closed | Low |  Mrs. Brooke Pfeffer | — | Garth Dooley | Chat | shippingrefundinfluencer | 4h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 29, 2025 |
| 14744172 | Restock alert for backorder | Closed | High |  Hallie Feest | — | Leonard Waters-Howell | — | 4h | ⊘Not fired | — | — | — | Jul 25, 2025 | Jul 29, 2025 | |
| 45239568 | Insider tier issue | Closed | Low |  Dr. Ervin Crooks | — |  Vilma Gusikowski | wholesaleshippingbopis | 7d 3h | ●Responded | 4/11 | — | — | Jul 15, 2025 | Jul 29, 2025 | |
| 11965788 | Order arrived damaged | Closed | High |  Claud Schaefer | — |  Amely Pacocha | Chat | gift-cardwholesale | 3h | ●Responded | 5/5 | — | — | Jul 28, 2025 | Jul 29, 2025 |
| 49344105 | BOPIS order cancelled at store | Closed | Normal |  Mr. Armando Mertz | — | Kaela Friesen | Chat | wholesaleinfluencerrefund | 3h | ⊘Not fired | — | — | — | Jul 23, 2025 | Jul 29, 2025 |
| 57071956 | Allergic reaction concern | Closed | Normal |  Imani Schmidt II | — | Katrina Johns | Social | — | 2h | ⊘Not fired | — | — | — | Jul 23, 2025 | Jul 29, 2025 |
| 33277892 | BOPIS order cancelled at store | Closed | Normal |  Leanne Leannon | — | Mr. Skyla Trantow | — | 4d 2h | ●Responded | 3/5 | — | — | Jul 21, 2025 | Jul 29, 2025 | |
| 09168766 | Cancel order request | Closed | Low |  Kristian Bayer | — | Vilma Gusikowski | Chat | influencershade-matchrefund | 2h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 29, 2025 |
| 58152269 | Price match request | Closed | Normal |  Westley Emard | Atlas Hospitality |  Lily Raynor | Chat | — | 2h | ⊘Not fired | — | — | — | Jul 28, 2025 | Jul 29, 2025 |
| 83604678 | BOPIS pickup not ready | Closed | Normal |  Meghan McClure | — | Kaela Friesen | damagedloyaltyreturns | 1h | ⊘Not fired | — | — | — | Jul 27, 2025 | Jul 29, 2025 | |
| 17097229 | Loyalty points not posting | Closed | Normal |  Nannie Fay DDS | — | Steve O'Conner | damagedreturns | 1d | ●Responded | 4/5 | — | — | Jul 23, 2025 | Jul 29, 2025 | |
| 84504931 | Order arrived damaged | Closed | Normal |  Liza Kozey | — | Vilma Gusikowski | — | 23h | ⊘Not fired | — | — | — | Jul 23, 2025 | Jul 29, 2025 | |
| 38291867 | Cancel subscription / Auto-replenish | Closed | Normal | Roger Deckow | — | Vilma Gusikowski | Chat | refund | 1d 22h | ●Responded | 9/11 | — | — | Jul 22, 2025 | Jul 29, 2025 |
| 17207046 | Where is my order? | Closed | Normal |  Marlen Pacocha | — | Julie Hodkiewicz | loyaltydamaged | 21h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 29, 2025 |