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Showing 1,051 - 1,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 84268462 | Gift card balance question | Closed | Normal |  Emilia Luettgen | — |  Ignatius Cummerata | loyaltyshade-matchgift-card | 4h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 28, 2026 | |
| 50435454 | Influencer code not working | Closed | High |  Lacy Schuppe | — |  Eula McKenzie | Phone | wholesaleviployalty | 2d 4h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 28, 2026 |
| 58657786 | Missing items in shipment | Closed | Normal |  Mr. Brendan Tillman | — |  Mr. Eliza Gerhold IV | Social | — | 4h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 28, 2026 |
| 60119888 | Question about product ingredients | Closed | Normal |  Westley Emard | Atlas Hospitality |  Mr. Cade Senger | Phone | damagedbopisshade-match | 4h | ○Sent, no reply | — | — | — | Apr 26, 2026 | Apr 28, 2026 |
| 04413591 | Loyalty points not posting | Closed | High |  Giles Gusikowski | — |  Tommy Kuvalis | loyalty | 3h | ●Responded | 4/5 | — | — | Apr 25, 2026 | Apr 28, 2026 | |
| 24695423 | Cancel subscription / Auto-replenish | Closed | Low |  Gayle Howe | Studio Eleven |  Miss Amber Hintz Sr. | shippingfragrancesamples | 2h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 28, 2026 | |
| 70049089 | Return after 30-day window | Closed | Low |  Wm Durgan | — | Tommy Kuvalis | Phone | appdamagedgift-card | 2h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 28, 2026 |
| 38668687 | Refund not received | Closed | Low |  Derek Lynch | — |  Julie Hodkiewicz | bopis | 2h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 28, 2026 | |
| 14940246 | Address change after shipping | Closed | Normal |  Ms. Kaden Goyette | — |  Garth Dooley | wholesaledamagedloyalty | 1h | ○Sent, no reply | — | — | — | Apr 25, 2026 | Apr 28, 2026 | |
| 06053458 | Wrong shade sent | Closed | Normal |  Clyde Berge | — |  Steve O'Conner | Chat | shipping | 1h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 28, 2026 |
| 82359694 | Restock alert for backorder | Closed | Normal |  Mildred Cronin | — |  Chaz Renner | fragranceapp | 23h | ●Responded | 5/5 | — | — | Apr 21, 2026 | Apr 28, 2026 | |
| 58544121 | Missing samples in order | Closed | Normal |  Lisette Block | — |  Dr. Mandy McLaughlin | influencer | 22h | ●Responded | 5/5 | — | — | Apr 20, 2026 | Apr 28, 2026 | |
| 41407217 | Refund not received | Closed | Low |  Lavern Abshire | — |  Amely Pacocha | Social | samples | 1d 19h | ⊘Not fired | — | — | — | Apr 25, 2026 | Apr 28, 2026 |
| 86077895 | Birthday gift not received | Closed | Low |  Drew Casper | — | Ignatius Cummerata | Chat | gift-card | 19h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 28, 2026 |
| 25400999 | BOPIS order cancelled at store | Closed | Normal |  Theron Wyman | — |  Faith Hilll | Chat | refundappinfluencer | 18h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 28, 2026 |
| 07616464 | Insider tier issue | Closed | High |  Mike Lind | — | Julie Hodkiewicz | loyaltyvipgift-card | 17h | ●Responded | 3/5 | — | — | Apr 24, 2026 | Apr 28, 2026 | |
| 60871345 | Store experience feedback | Closed | Normal |  Dr. George Cummings | — | Dr. Mandy McLaughlin | Chat | — | 16h | ●Responded | 10/11 | — | — | Apr 21, 2026 | Apr 28, 2026 |
| 36196806 | Birthday gift not received | Closed | Normal |  Tomas Torphy | — | Garth Dooley | returns | 4d 11h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 28, 2026 | |
| 17984874 | Item authenticity concern | Closed | High |  Webster Gerhold | — |  Darryl Jacobi | Chat | — | 11h | ●Responded | 4/5 | — | — | Apr 21, 2026 | Apr 28, 2026 |
| 33357354 | Order arrived damaged | Closed | Normal |  Marion Hermiston | — | Dr. Mandy McLaughlin | — | 10h | ○Sent, no reply | — | — | — | Apr 26, 2026 | Apr 28, 2026 | |
| 35933361 | Klarna / Afterpay split issue | Closed | High |  Wilbert Lang | Coastal Spas & Wellness | Garth Dooley | vipsamples | 9h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 27, 2026 | |
| 68568991 | Discount code not working | Closed | Low |  Amber Herman | — | Amely Pacocha | — | 2d 7h | ⊘Not fired | — | — | — | Apr 21, 2026 | Apr 27, 2026 | |
| 92402228 | Restock alert for backorder | Closed | Normal |  Melinda Runolfsdottir | — | Eula McKenzie | Chat | — | 2d 7h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 27, 2026 |
| 31796696 | Store experience feedback | Closed | High |  Lela Conn | — | Darryl Jacobi | Chat | influencerrefundshipping | 6h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 27, 2026 |
| 63296560 | Cancel order request | Closed | Normal |  Tasha Yundt | — | Tommy Kuvalis | vipreturns | 6h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 27, 2026 | |
| 25444168 | Shipping cost question | Closed | Normal |  Ottis Maggio | — |  Oscar O'Hara | Phone | bopisvipsamples | 6h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 27, 2026 |
| 33596199 | Birthday gift not received | Closed | Normal |  Evert Sawayn | — |  Mr. Lonie Hudson | shipping | 6h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 27, 2026 | |
| 28545887 | BOPIS order cancelled at store | Closed | Normal |  Ms. Kylee Anderson | — | Miss Amber Hintz Sr. | refundreturnsfragrance | 7d 6h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 27, 2026 | |
| 19602764 | Shipping cost question | Closed | High |  Margie Stokes | — |  Vilma Gusikowski | — | 5h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 27, 2026 | |
| 57139885 | Item authenticity concern | Closed | Normal |  Roy Cronin | — | Eula McKenzie | samples | 5h | ●Responded | 3/5 | — | — | Apr 24, 2026 | Apr 27, 2026 | |
| 72523789 | Shipping cost question | Closed | Low |  Miss Beth Zboncak Sr. | — | Garth Dooley | refundsamples | 2d 5h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 27, 2026 | |
| 39230661 | Question about product ingredients | Closed | Normal |  Wanda Huels Jr. | — | Ignatius Cummerata | Phone | refundbopisinfluencer | 5h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 27, 2026 |
| 63747544 | Cancel subscription / Auto-replenish | Closed | High |  Toby Bruen | — | Steve O'Conner | Chat | sampleswholesalefragrance | 4h | ○Sent, no reply | — | — | — | Apr 25, 2026 | Apr 27, 2026 |
| 94355559 | Refund not received | Closed | Normal |  Luis Swaniawski | — | Darryl Jacobi | shippinginfluencerloyalty | 4h | ●Responded | 7/11 | — | — | Apr 20, 2026 | Apr 27, 2026 | |
| 70314674 | Influencer code not working | Closed | Normal |  Kendrick Reynolds | — | Tommy Kuvalis | Phone | shade-matchshippingbopis | 2h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 27, 2026 |
| 92371019 | Missing items in shipment | Closed | Normal |  Marcellus Oberbrunner | — |  Kaela Friesen | shade-match | 2h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 27, 2026 | |
| 60471114 | Return after 30-day window | Closed | Normal |  Eleonore Blick | — |  Jacklyn Dare | shippingwholesaleinfluencer | 1h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 27, 2026 | |
| 33148905 | Discount code not working | Closed | Urgent | Ms. Kaden Goyette | — |  Katrina Johns | Chat | shade-matchapp | 1h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 27, 2026 |
| 98135756 | Loyalty points not posting | Closed | Normal |  Amber Dach | — | Kaela Friesen | Chat | refund | 1h | ●Responded | 5/5 | — | — | Apr 24, 2026 | Apr 27, 2026 |
| 33625127 | BOPIS pickup not ready | Closed | Normal |  Myah Barrows | — |  Lily Raynor | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 27, 2026 |
| 31506788 | Wrong shade sent | Closed | Normal |  Nathaniel Quigley-Ziemann | — |  Kip Schroeder IV | — | 3d | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 27, 2026 | |
| 11924106 | Where is my order? | Closed | Normal |  Daniel Kerluke | — | Kip Schroeder IV | — | 21h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 27, 2026 | |
| 03835595 | Loyalty points not posting | Closed | Normal |  Ahmad Will | — | Lily Raynor | — | 20h | ●Responded | 3/5 | — | — | Apr 22, 2026 | Apr 27, 2026 | |
| 46767727 | Question about product ingredients | Closed | High |  Michelle Schaefer | — | Lily Raynor | Phone | — | 19h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 27, 2026 |
| 12862296 | Discount code not working | Closed | Low |  Susan Becker | — | Mr. Eliza Gerhold IV | — | 1d 18h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 27, 2026 | |
| 77724679 | Pro discount enrollment | Closed | Normal |  Dr. Janelle Mills | — | Eula McKenzie | Chat | app | 7d 17h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 27, 2026 |
| 28945415 | Where is my order? | Closed | High |  Kerry Beier | — | Mr. Cade Senger | bopisshade-match | 16h | ○Sent, no reply | — | — | — | Apr 25, 2026 | Apr 27, 2026 | |
| 59810069 | App crashes at checkout | Closed | High |  Rochelle Lindgren | — | Julie Hodkiewicz | wholesaleapp | 16h | ●Responded | 5/5 | — | — | Apr 20, 2026 | Apr 27, 2026 | |
| 04595956 | Store experience feedback | Closed | Normal |  Zechariah Blick | — | Katrina Johns | Chat | influencer | 1d 14h | ●Responded | 4/5 | — | — | Apr 20, 2026 | Apr 27, 2026 |
| 57437454 | Cancel subscription / Auto-replenish | Closed | Normal | Giles Gusikowski | — |  Mr. Skyla Trantow | — | 13h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 27, 2026 |