TicketsAll tickets
Showing 1,101 - 1,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 89567832 | Return after 30-day window | Closed | Normal |  Rogelio Koch | — |  Garth Dooley | damagedshade-matchinfluencer | 2d 8h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 26, 2026 | |
| 87750553 | Klarna / Afterpay split issue | Closed | Normal |  Van Heaney | — |  Mr. Cade Senger | Chat | returnsrefund | 7h | ●Responded | 5/5 | — | — | Apr 19, 2026 | Apr 26, 2026 |
| 46691929 | BOPIS pickup not ready | Closed | Urgent |  Hank Crist | Atlas Hospitality |  Lily Raynor | damaged | 6h | ○Sent, no reply | — | — | — | Apr 25, 2026 | Apr 26, 2026 | |
| 09135699 | Cancel order request | Closed | Low |  Mr. Brendan Tillman | — |  Mr. Skyla Trantow | Chat | gift-cardshippingreturns | 6h | ●Responded | 5/5 | — | — | Apr 20, 2026 | Apr 26, 2026 |
| 09432991 | App login problem | Closed | Low |  Lorraine Kunze | — |  Jacklyn Dare | fragranceshade-matchshipping | 6h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 26, 2026 | |
| 81772047 | Birthday gift not received | Closed | Normal |  Sedrick Batz | — |  Mr. Eliza Gerhold IV | — | 5h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 26, 2026 | |
| 69103075 | Price match request | Closed | Urgent |  Jeannette Hessel | — | Lily Raynor | Chat | vipappreturns | 5h | ●Responded | 1/11 | — | — | Apr 22, 2026 | Apr 26, 2026 |
| 41483726 | Missing items in shipment | Closed | Normal |  Ms. Lila Champlin | Verde Concierge |  Eula McKenzie | refundinfluencer | 4h | ●Responded | 4/5 | — | — | Apr 20, 2026 | Apr 26, 2026 | |
| 92849172 | App login problem | Closed | Low |  Melody Runolfsdottir | — | Garth Dooley | Chat | influencerdamaged | 4h | ●Responded | 4/11 | — | — | Apr 24, 2026 | Apr 26, 2026 |
| 97011397 | Birthday gift not received | Closed | Normal |  Loyal Jerde | — | Mr. Cade Senger | Chat | shippingapp | 4h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 26, 2026 |
| 92736353 | Wrong shade sent | Closed | Low |  Arnaldo Beatty | — | Mr. Cade Senger | Chat | refundreturns | 4h | ⊘Not fired | — | — | — | Apr 22, 2026 | Apr 26, 2026 |
| 71289423 | Insider tier issue | Closed | Low |  Zechariah Blick | — |  Vilma Gusikowski | wholesalesamples | 4h | ●Responded | 5/5 | — | — | Apr 24, 2026 | Apr 26, 2026 | |
| 13052173 | Item authenticity concern | Closed | Normal |  Sophia Hintz | — |  Leonard Waters-Howell | Social | — | 3h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 26, 2026 |
| 26875344 | Store experience feedback | Closed | High |  Ms. Kaden Goyette | — | Mr. Eliza Gerhold IV | shade-matchloyaltyapp | 8d 3h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 26, 2026 | |
| 47734580 | Item authenticity concern | Closed | Urgent |  Hayley Runolfsdottir | — |  Yazmin Jast | Phone | — | 1h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 26, 2026 |
| 82279128 | Order arrived damaged | Closed | High |  Cassidy Medhurst | Pacific Beauty Distributors |  Miss Amber Hintz Sr. | Phone | — | 1d | ●Responded | 4/11 | — | — | Apr 24, 2026 | Apr 26, 2026 |
| 93575162 | Missing items in shipment | Closed | High |  Bradford Mraz | — |  Faith Hilll | wholesalevipfragrance | 1d 23h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 26, 2026 | |
| 40621314 | Gift card balance question | Closed | Normal |  Dr. Hermann Ferry | Marquee Events | Lily Raynor | Social | fragrance | 1d 22h | ⊘Not fired | — | — | — | Apr 21, 2026 | Apr 26, 2026 |
| 48463624 | Lost package follow-up | Closed | Normal |  Mr. Giovani Kuhn | — | Faith Hilll | returns | 19h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 26, 2026 | |
| 43919273 | Wholesale order question | Closed | Low |  Alyssa Christiansen | — | Mr. Cade Senger | Chat | loyaltyfragrance | 17h | ●Responded | 7/11 | — | — | Apr 18, 2026 | Apr 26, 2026 |
| 76887081 | App crashes at checkout | Closed | Normal |  Dr. Darien Ondricka | — | Garth Dooley | Chat | fragrancesamplesshipping | 2d 16h | ●Responded | 4/5 | — | — | Apr 21, 2026 | Apr 26, 2026 |
| 05961571 | Gift card balance question | Closed | High |  Alda Pagac | — |  Chaz Renner | — | 1d 14h | ●Responded | 4/11 | — | — | Apr 23, 2026 | Apr 26, 2026 | |
| 81113938 | Pro discount enrollment | Closed | Normal |  Rufus Steuber | — |  Kip Schroeder IV | fragrance | 4d 9h | ●Responded | 3/5 | — | — | Apr 16, 2026 | Apr 25, 2026 | |
| 62120794 | Question about product ingredients | Closed | Normal |  Ms. Julie Predovic | — | Mr. Cade Senger | appinfluencer | 2d 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 25, 2026 | |
| 02528180 | Order arrived damaged | Closed | Normal | Arnaldo Beatty | — | Yazmin Jast | Chat | — | 6h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 25, 2026 |
| 72584688 | Foundation match help | Closed | Normal |  Frederick Reynolds | — |  Ignatius Cummerata | — | 6h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 25, 2026 | |
| 15511007 | BOPIS order cancelled at store | Closed | Low |  Sibyl Kiehn V | — |  Steve O'Conner | Chat | — | 6h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 25, 2026 |
| 78684926 | App login problem | Closed | Low |  Tyra Konopelski DDS | — | Jacklyn Dare | appreturns | 6h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 25, 2026 | |
| 93443370 | Cancel subscription / Auto-replenish | Closed | Normal |  Darla Torp-McClure PhD | — | Faith Hilll | — | 5h | ●Responded | 3/5 | — | — | Apr 21, 2026 | Apr 25, 2026 | |
| 78468544 | BOPIS pickup not ready | Closed | Low |  Sammy Schowalter | Beacon Hospitality | Chaz Renner | Phone | — | 5h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 25, 2026 |
| 94487220 | Item authenticity concern | Closed | Low |  Jett Wolff | — | Mr. Cade Senger | returnsapp | 5h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 25, 2026 | |
| 75341386 | Missing items in shipment | Closed | Normal |  Miss Millie Grimes | — | Mr. Eliza Gerhold IV | Phone | bopisinfluencerloyalty | 5h | ●Responded | 10/11 | — | — | Apr 24, 2026 | Apr 25, 2026 |
| 66167194 | Gift card balance question | Closed | Normal |  Danielle Kshlerin | — | Miss Amber Hintz Sr. | Chat | fragrancevipinfluencer | 9d 5h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 25, 2026 |
| 94411885 | Store experience feedback | Closed | Low |  Abraham Kulas | — |  Mr. Lonie Hudson | wholesalesamples | 5h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 25, 2026 | |
| 42816731 | Allergic reaction concern | Closed | Normal |  Joe Denesik | — | Vilma Gusikowski | Chat | — | 4h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 25, 2026 |
| 58458722 | Lost package follow-up | Closed | High |  Erika Yundt PhD | — | Eula McKenzie | — | 4h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 25, 2026 | |
| 29647475 | Lost package follow-up | Closed | Normal |  Mariah Toy | — | Kip Schroeder IV | gift-cardshade-match | 4h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 25, 2026 | |
| 53843821 | Return after 30-day window | Closed | Low |  Faye Nolan-Smith | — |  Julie Hodkiewicz | Chat | — | 4h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 25, 2026 |
| 97354084 | Refund not received | Closed | Normal |  Pete Rowe | — | Eula McKenzie | Phone | wholesalesamplesshipping | 1d 4h | ●Responded | 3/5 | — | — | Apr 20, 2026 | Apr 25, 2026 |
| 11061489 | Cancel order request | Closed | Normal |  Tanner Kautzer | — |  Kaela Friesen | Chat | shade-match | 3h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 25, 2026 |
| 82588828 | Price match request | Closed | Low |  Darien Stiedemann | — | Steve O'Conner | — | 3h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 25, 2026 | |
| 63606726 | Klarna / Afterpay split issue | Closed | Normal |  Waino Fadel | — |  Tommy Kuvalis | fragranceapp | 3h | ⊘Not fired | — | — | — | Apr 20, 2026 | Apr 25, 2026 | |
| 39601254 | Foundation match help | Closed | Normal |  Ana Senger | — |  Dr. Mandy McLaughlin | Chat | — | 2h | ○Sent, no reply | — | — | — | Apr 19, 2026 | Apr 25, 2026 |
| 56239203 | Gift card balance question | Closed | Normal |  Roger Bogan | — | Eula McKenzie | damaged | 1h | ●Responded | 4/5 | — | — | Apr 23, 2026 | Apr 25, 2026 | |
| 36164199 | Order arrived damaged | Closed | Low |  Ann Torphy | — | Garth Dooley | Chat | returnsgift-card | 1h | ●Responded | 10/11 | — | — | Apr 20, 2026 | Apr 25, 2026 |
| 80095078 | App crashes at checkout | Closed | Normal |  Marilou Larson | — | Mr. Eliza Gerhold IV | — | 1h | ●Responded | 1/11 | — | — | Apr 23, 2026 | Apr 25, 2026 | |
| 05350276 | Loyalty points not posting | Closed | Normal |  Kristian Shanahan | — |  Darryl Jacobi | returnsinfluencerwholesale | 1h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 25, 2026 | |
| 16692752 | Where is my order? | Closed | Low |  Wilmer Luettgen | — | Kip Schroeder IV | shippinggift-card | 1h | ●Responded | 5/5 | — | — | Apr 24, 2026 | Apr 25, 2026 | |
| 49963097 | Klarna / Afterpay split issue | Closed | High |  Sonya Deckow | — | Eula McKenzie | Social | samples | 1h | ⊘Not fired | — | — | — | Apr 22, 2026 | Apr 25, 2026 |
| 94723960 | Restock alert for backorder | Closed | Normal |  Ms. Ella Kozey Sr. | — | Dr. Mandy McLaughlin | — | 2d | ●Responded | 4/5 | — | — | Apr 18, 2026 | Apr 25, 2026 |