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Showing 1,201 - 1,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26208601 | Store experience feedback | Closed | Normal |  Janiya Krajcik | — |  Dr. Mandy McLaughlin | — | 11h | ⊘Not fired | — | — | — | Apr 20, 2026 | Apr 24, 2026 | |
| 26249844 | Discount code not working | Closed | Low |  Leona Kassulke | — |  Mr. Eliza Gerhold IV | Chat | appwholesale | 9d 11h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 24, 2026 |
| 27966173 | Missing items in shipment | Closed | High |  Gretchen Wehner | — |  Garth Dooley | — | 11h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 24, 2026 | |
| 87841073 | Gift card balance question | Closed | Urgent |  Tracey Gusikowski | — |  Katrina Johns | vipshade-matchshipping | 11h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 24, 2026 | |
| 87478743 | Item authenticity concern | Closed | Low |  Esteban O'Connell | — |  Leonard Waters-Howell | shade-match | 10h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 24, 2026 | |
| 86033279 | Price match request | Closed | Low |  Carlos Beer | — |  Ignatius Cummerata | Chat | wholesale | 7h | ●Responded | 10/11 | — | — | Apr 22, 2026 | Apr 23, 2026 |
| 37357226 | Loyalty points not posting | Closed | Normal |  Kay Berge | — |  Vilma Gusikowski | fragrance | 6h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 23, 2026 | |
| 95845245 | Wrong shade sent | Closed | Normal |  Tim Reynolds | — |  Mr. Cade Senger | Chat | — | 6h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 23, 2026 |
| 96873004 | Cancel order request | Closed | Normal |  Marlene Feeney | — |  Tommy Kuvalis | Chat | — | 6h | ⊘Not fired | — | — | — | Apr 20, 2026 | Apr 23, 2026 |
| 15972814 | Restock alert for backorder | Closed | High |  Tyrel Stamm | — | Mr. Cade Senger | vip | 6h | ●Responded | 4/5 | — | — | Apr 17, 2026 | Apr 23, 2026 | |
| 40591246 | Allergic reaction concern | Closed | Normal |  Maureen Schoen | — |  Yazmin Jast | — | 6h | ●Responded | 5/5 | — | — | Apr 20, 2026 | Apr 23, 2026 | |
| 48340105 | Shipping cost question | Closed | Normal |  Hugh Schroeder | — |  Kaela Friesen | Chat | shippingsamples | 6h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 23, 2026 |
| 42806761 | Wholesale order question | Closed | Normal |  Veronica Russel | — | Tommy Kuvalis | Phone | wholesale | 2d 6h | ⊘Not fired | — | — | — | Apr 19, 2026 | Apr 23, 2026 |
| 53607615 | Refund not received | Closed | Low |  Tonya Streich | — | Kaela Friesen | — | 5h | ●Responded | 5/5 | — | — | Apr 21, 2026 | Apr 23, 2026 | |
| 68731179 | Order arrived damaged | Closed | Normal |  Chad Little | — | Katrina Johns | Chat | refund | 5h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 23, 2026 |
| 35713340 | Influencer code not working | Closed | Normal |  Dr. Granville Shields V | — |  Darryl Jacobi | — | 5h | ●Responded | 4/5 | — | — | Apr 19, 2026 | Apr 23, 2026 | |
| 12654024 | Gift card balance question | Closed | Low |  Miss Tammy Hahn | — |  Julie Hodkiewicz | fragrance | 4h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 23, 2026 | |
| 96234723 | Missing items in shipment | Closed | Normal |  Nick Murray | — |  Kip Schroeder IV | vip | 3h | ●Responded | 5/5 | — | — | Apr 20, 2026 | Apr 23, 2026 | |
| 06710809 | App login problem | Closed | Normal |  Mildred Gutkowski | — |  Eula McKenzie | Chat | fragrancesampleswholesale | 3h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 23, 2026 |
| 66473972 | Restock alert for backorder | Closed | Normal |  Dr. Donavon Sporer | — |  Oscar O'Hara | fragrance | 3h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 23, 2026 | |
| 63877871 | Store experience feedback | Closed | Low |  Lela Conn | — | Ignatius Cummerata | shade-matchinfluencergift-card | 2h | ○Sent, no reply | — | — | — | Apr 19, 2026 | Apr 23, 2026 | |
| 79382472 | BOPIS order cancelled at store | Closed | High |  Nathaniel Pagac | — | Garth Dooley | — | 2h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 23, 2026 | |
| 08456667 | Klarna / Afterpay split issue | Closed | High |  Brad Littel | — | Ignatius Cummerata | Chat | shippinggift-card | 2h | ⊘Not fired | — | — | — | Apr 17, 2026 | Apr 23, 2026 |
| 09645640 | Klarna / Afterpay split issue | Closed | High |  Penelope Kautzer DVM | Highland Apothecary Co | Katrina Johns | Chat | — | 2h | ●Responded | 10/11 | — | — | Apr 20, 2026 | Apr 23, 2026 |
| 01891562 | Missing samples in order | Closed | Low |  Brandt Legros | — |  Miss Amber Hintz Sr. | gift-carddamaged | 2h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 23, 2026 | |
| 91520106 | BOPIS pickup not ready | Closed | High |  Ethan Steuber | — | Katrina Johns | Phone | samplesbopisfragrance | 2h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 23, 2026 |
| 30332993 | BOPIS pickup not ready | Closed | Low |  Winifred Hirthe | — | Darryl Jacobi | samples | 2h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 23, 2026 | |
| 22906472 | Influencer code not working | Closed | Normal |  Kayleigh D'Amore | Studio Eleven |  Chaz Renner | Chat | samples | 1h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 23, 2026 |
| 50496605 | Allergic reaction concern | Closed | Normal |  Dr. Timmy Ondricka | — |  Faith Hilll | Phone | shipping | 2d 1h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 23, 2026 |
| 86879903 | BOPIS order cancelled at store | Closed | High |  Michelle Schaefer | — | Oscar O'Hara | appsamples | 1h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 23, 2026 | |
| 26134308 | Foundation match help | Closed | Low |  Nicolas Rau Sr. | — | Oscar O'Hara | — | 1h | ●Responded | 5/5 | — | — | Apr 18, 2026 | Apr 23, 2026 | |
| 34578484 | BOPIS pickup not ready | Closed | Normal |  Bridgette Wisozk | — | Kaela Friesen | samplesfragrance | 1h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 23, 2026 | |
| 78660162 | Pro discount enrollment | Closed | Normal |  Makenna Douglas MD | — | Mr. Cade Senger | — | 1d | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 23, 2026 | |
| 46459084 | Wrong shade sent | Closed | Normal |  Caleb Cronin | — | Ignatius Cummerata | Chat | influencerwholesaleshade-match | 1d | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 23, 2026 |
| 67163200 | App crashes at checkout | Closed | Normal |  Cassidy Medhurst | Pacific Beauty Distributors |  Amely Pacocha | — | 1d | ⊘Not fired | — | — | — | Apr 18, 2026 | Apr 23, 2026 | |
| 81323203 | Gift card balance question | Closed | Low |  Tyra Konopelski DDS | — | Yazmin Jast | Chat | samples | 23h | ○Sent, no reply | — | — | — | Apr 19, 2026 | Apr 23, 2026 |
| 48289121 | Missing samples in order | Closed | High |  Kristopher Rogahn | — | Mr. Cade Senger | shipping | 20h | ●Responded | 1/11 | — | — | Apr 16, 2026 | Apr 23, 2026 | |
| 69300283 | BOPIS order cancelled at store | Closed | Normal |  Stanford White | — | Darryl Jacobi | Phone | refund | 3d 20h | ⊘Not fired | — | — | — | Apr 17, 2026 | Apr 23, 2026 |
| 24358981 | Klarna / Afterpay split issue | Closed | Normal |  Myra Feeney | — | Miss Amber Hintz Sr. | — | 1d 19h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 23, 2026 | |
| 99769122 | Price match request | Closed | Normal |  Flora Bosco | — | Amely Pacocha | Social | influencerwholesaleloyalty | 1d 18h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 23, 2026 |
| 70509608 | Refund not received | Closed | Low |  Alfred Quigley | — | Yazmin Jast | Social | samples | 9d 18h | ⊘Not fired | — | — | — | Apr 6, 2026 | Apr 23, 2026 |
| 86401520 | Influencer code not working | Closed | High |  Alex O'Conner-Konopelski | — | Darryl Jacobi | fragranceloyaltygift-card | 2d 18h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 23, 2026 | |
| 75855572 | Order arrived damaged | Closed | Normal |  Tyreek D'Amore | — | Garth Dooley | — | 2d 17h | ●Responded | 1/11 | — | — | Apr 19, 2026 | Apr 23, 2026 | |
| 05349450 | Lost package follow-up | Closed | High |  Alton Greenfelder | — | Amely Pacocha | Chat | — | 14h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 23, 2026 |
| 91932486 | Klarna / Afterpay split issue | Closed | Normal |  Rachel Reinger | — | Amely Pacocha | Chat | refund | 13h | ●Responded | 4/5 | — | — | Apr 19, 2026 | Apr 23, 2026 |
| 84069448 | Lost package follow-up | Closed | Normal |  Mr. Nickolas Pouros | — |  Steve O'Conner | wholesaleloyalty | 13h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 23, 2026 | |
| 75971978 | Restock alert for backorder | Closed | Urgent |  Lindsey Schneider | — | Garth Dooley | Chat | — | 11h | ●Responded | 4/5 | — | — | Apr 15, 2026 | Apr 23, 2026 |
| 20143527 | BOPIS pickup not ready | Closed | Normal |  Walker Schulist | — |  Mr. Skyla Trantow | — | 8h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 22, 2026 | |
| 98109922 | BOPIS pickup not ready | Closed | Normal |  Emiliano Wiegand | — | Ignatius Cummerata | — | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 22, 2026 | |
| 18754527 | Missing samples in order | Closed | Normal |  Michael Raynor | — | Garth Dooley | returnsdamaged | 6h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 22, 2026 |